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Choice Home Warranty Reviews

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9.3

Overall Score

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Sheri

They've always given the status if I needed it or called and let me know that the person's on their way.

1 year ago

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Ballack Orlando, FL

Excellent and quick service ! Glad to have purchased Choice Home Warranty.

1 year ago

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carlie williams Florissant, MO

I like they save me money and follow through with effective repairs.

1 year ago

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Priscilla Berry Pasadena, MD

I don't like that I have to wait so long for Choice Home Warranty to find technicians to assist me with my home issues

1 year ago

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Donald Green Atlanta, GA

Service Provider were never on time. And your office just send out auto Dates and Tme everyday and the Service Provider dose not know he had a call until four days later.

1 year ago

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Olivia Colorado Springs, CO

Convenient to call for appliance repairs . Fast response from vendors

1 year ago

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Janice Maia, 13

Everything we called Choice Home for got rejected. Seems as though CHW does not cover a lot. READ THE FINE PRINT and keep your fingers crossed when needing their service.

1 year ago

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Vickie Crosby MI

Responsiveness, great communication, quality service from reputable companies.

1 year ago

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EAPC Ashburn, VA

Excellent response. Excellent customer service. Good technician

1 year ago

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Mary El Paso, TX

My washer broke unable to repair and they replaced it thank you CHW

1 year ago

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Jane Miller Linden, TN

Easy to file a claim and a service person come and work on the item

1 year ago

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Laura Poole Esparto, CA

Not able to speak with anyone. Called multiple times and left my phone number for call back and never got a call back.

1 year ago

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Ronald W Waters Ashland, OH

Brian was courteous and efficient. He was able to make the repair quickly.

1 year ago Edited October 10, 2023

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Tonya Houston, TX

I was given a quote for $2800 but choice warranty fixed my problem for $75

1 year ago

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James

Take to Long to get anything fix and if they can't u have to wait 30 or my day to replace your appliances:( not happy

1 year ago

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Khatereh Hajizadeh Sunnyvale, CA

I have to connect them several times and they are not in line with each other and every time I need to start from the beginning. Too much time needs to deal with them !

1 year ago

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Wade Corporon Atlanta, GA

Quick and good service that provides good quality for the price

1 year ago

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Kay Wichita, KS

The Butler Plumbing & Restoration customer service was excellent.

1 year ago

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Charles-Hubert Devaux

Happy with their service and for now, the companies they have sent to help us.

1 year ago

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Gary Lorena, TX

Choice Home Warranty refused to provide like replacement for my Microwave. They offered $199, which Was $200 less than the defective model.

1 year ago

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Donna Phoenix, AZ

Very attentive and helpful. Love J&L Plumbing!, one of their providers.

1 year ago

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Judith Cramerton, NC

Bad customer service. I had to be proactive to keep claim open. Took 3 month and claim was cloaked be use I didn’t contact them for 39 days!

1 year ago

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Gail

I switched to this company because the one I had has gone out of business. They're prompt.

1 year ago

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Lowell

Company is fraudulent. Would not recommend this warranty company to anyone. Cheated me out of monthly payments and declined honest repairs. Bad company!!!!

1 year ago

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roger erby Erie, CO

Things get fixed and done right. Contractors ate polite and professional.

1 year ago

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Michael Mauk Summerville, SC

A great provider was assigned. Quick response, professional and knowledgeable.

1 year ago

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Juan Elizondo Austin, TX

Great company without any problems and good customer service

1 year ago

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Sonia Edwards Decatur, GA

Technician was very professional and pleasant - explained what he was doing.

1 year ago

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Patricia Miami, FL

Fast service and good contractors. Customer service needs some improvement.

1 year ago

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Vincent Esposito Wadesboro, NC

You suck. Never have a provider in my area. I'm still waiting for someone to fix a faucet that's leaking. I waited a week for an AC repair when temps were 100. You suck!

1 year ago

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Robyn Azus

I give no stars. My experience with this company was horrendous. I was with American Home Shield for 7 years. They never denied a claim. This company denied all.

1 year ago

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Kim Walker

Customer Review Video

1 year ago

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Leonard Dunnellon, FL

co doesn't replace with replacement appliances anymore. on my failed stand up freezer, only offered less than half of price to purchase a replacement. canceling policy

1 year ago

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Alice Sanchez

Excellent customer service. Claim taken care of quickly and effortless.

1 year ago

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Randy New Orleans, LA

Because of the service I received when I filed my claim it been three weeks since my air conditioner went out and I called and call trying for to get my Air conditioner fixed

1 year ago

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Ruthie Gibson St Louis, MO

Took over a month for a repair man to even look at my refrigerator than another month to get a gift card that has to be spent at Lows. Not happy at all

1 year ago

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Portia Austin, TX

Best service people Prompt service schedule Knowledgeable of serviced item

1 year ago

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Patricia Hampton, VA

I’m very pleased with home warranty. Had them for several yrs. 👍

1 year ago

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Dani Lakeland, FL

Quick response upon submitting claim and quick service upon dispatch!

1 year ago

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maack1 Wichita, KS

ON TIME AND GARBAGE DISPOSAL WAS ON WARRANTY, SO VERY SATISFIED!

1 year ago

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Lionel Myers Huntsville, AL

Service was quick, informative, and successful. I'm a happy customer. Thanks

1 year ago

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john edwards Midway, GA

Need repairs got a company that can help , that means a lot for customers .

1 year ago Edited September 20, 2023

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Ryan Hutton Chicago, IL

Quick response. Replaced garage door opener after gear break.

1 year ago

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J Gaer Little Rock, AR

Too much back and forth on simple claims. They have a decent network of contractors but there are better options when it comes to Home Warranty.

1 year ago

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Keith Charlestown, MA

Very good service only downfall takes too long to get someone out when you file a claim

1 year ago

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yasmin gamboa

They charged a service call for each appliance even though it was the sam vendor that came out same day

1 year ago

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Eric Williams NC

I like that they are quick to respond to all of their customers needs

1 year ago

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Maurice

Every thing went easy and smooth, from calling with problem to getting repair.

1 year ago

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Gina South Amboy, NJ

Very professional and knowledgeable. Explained everything clearly

1 year ago

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Joyce St Louis, MO

The quick response and the installation of the garbage disposal

1 year ago