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Choice Home Warranty Reviews

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9.4

Overall Score

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Allison

I bought Y house in September of 2025 and the seller paid for the home warranty!

4 months ago

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Nikhil Shah

I was recommended choice by one of my friend

4 months ago

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James McClellan

Thought it would be good warranty. My mistske

4 months ago

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Robert Miller

They called me when I was looking for a home warranty. The company's that they send are not reliable.

4 months ago

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James Smith

Cause they lie to you about stuff when a service person tells you one thing and they say the opposite !!!!!

4 months ago

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Arnetta Evans

Not putting customer first, had a bad experience with the last claim

4 months ago

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Mark Mcbride

I think you guys charged me twice. For the seventy five dollars

4 months ago

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Jack

Great reputation . Prompt response to submission of claim.

5 months ago

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Delia

Over priced. $68 per month and is taking up to 3 months to get technician to replace an ice box in refrigerator

5 months ago

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Erica

changed my plan back after upping price.

5 months ago

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William

I’ve been without a dishwasher for two weeks. They say they can’t get the right O-ring.

5 months ago

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Pat

I was looking for a warranty and it it looks good.

5 months ago

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Karen

I'll let you know after I see if they send my money from my re

5 months ago

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Kim Rowe

Recommended by my daughter who use to be a realtor.

5 months ago

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Ellis

Good response time, repairman knowledgeable,

5 months ago

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Robert

Fast, complete service. Excellent ranking.

5 months ago

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Lorraine

Service very slow 10 days for service.dissatisfied with lowball settlement. Would never recommend you

5 months ago

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Wanda

Long wait time for some services to be completed

5 months ago

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Sultana

It took a couple of weeks to fix it but now it’s working

5 months ago

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LLOYD HARRIS

Internet choice, was rated very good on the best home warranty choices.

5 months ago

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Rene Portillo

Up to Jan 2026, my experience with choice was great. As of Feb1st 2026 very disappointed with this company.

5 months ago

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Richard Nestlebush

Taking too long to get an answer on the power cord decision. If it’s covered under choice home warranty.

5 months ago

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Gene Bell Montgomery, Alabama

Representative spoke very clearly and in English!

1 month ago

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Robert Carr Lubbock, Texas

Person came added Freon but did not make attempt to find leak.

1 month ago

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James Castleberry Richardson, Texas

Takes several days to get a tech to visit after reporting a/c outage. This should be treated as an emergency.

2 months ago

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Lorena Orozco Van Nuys, California

I had to file a claim & Everything ran smoothly & not complicated at all.

2 months ago

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Vickie Adams Ashburn, Virginia

response to claim filing was very fast and repairman sent was knowledgeable

3 months ago

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Karen McKeeman Manhattan, Kansas

Technician arrived when suppose to and diagnosed the problem

3 months ago

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Charles Oliver Alpharetta, Georgia

Nothing wrong with Technician other than only available between the hours of 3-8PM.

3 months ago

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Lagonda Dukes Jonesboro, Georgia

The technician did great work and customer service was excellent 👏🏾

3 months ago

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Bea Galindo Galindo Dallas, Texas

Answered my claim promptly. Sent a very friendly technician.

3 months ago

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Broderick D. Slidell, Louisiana

Filed two claims and one was denied because the technician misdiagnosed it and when I spoke to a manager she made the experience even worse

3 months ago

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Wanda Gaines Annapolis Junction, Maryland

Very happy with the job that was done. On time and quick in and out.

3 months ago

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Lisa April Round Rock, Texas

The system is very easy to use and I was connected with a certified appliance repair quickly.

3 months ago

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ruth parker Ashburn, Virginia

Austin was excellent, cordial, knowledgeable and gave me a great deal!

3 months ago

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John K Hempstead, New York

not really as advertised you say 100% replacement of the appliance if not repairable

3 months ago

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Philip Sawyer Conyers, Georgia

I like Choice Home Warranty. I CANNOT stand talking to an AI. PUT REAL PEOPLE ON THE PHONES!!!!

3 months ago

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Barbara Carpenter Washington, District of Columbia

Most things I need done are not covered. Always a hard time getting refunds when I am asked to obtain a technician.

3 months ago

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Nancy Hoffstein Mountain Home, Arkansas

On time, great communication, very knowledgeable, nice to work with

3 months ago

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Sherri Spayer Chicago, Illinois

Knowing that when something breaks down i won't be broke after the repair

3 months ago

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paul macdonald Wixom, Michigan

i've used CHW a few times, and they are responsive and get the job done.

3 months ago

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Pam Lockhart Louisville, Kentucky

Promptness communication on time and ease of resolving issue

3 months ago

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Madhu Dayananthan Northville, Michigan

Turn around time from submitting a claim to getting it fixed it extremely good.

3 months ago

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Margaret Barry Bermuda Dunes, California

Prompt response time and quality of service provider was good.

3 months ago

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James Mifsud Whitehead Crossroads, Florida

They were able to get a technician to my home in a timely manner.

3 months ago

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BkkParichat Honolulu, Hawaii

Excellent call center staff!! Very helpful and knowledgable!

3 months ago

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Tracy Carloover, Virginia

Fixed my leaky washing machine. Excellent customer service and repair!!

3 months ago

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Daniel Phoenix, Arizona

The service is relatively easy to access and the process is well planned.

3 months ago

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Olin Pace Lincoln, California

Great the technician was great he did a thorough inspection of everything

3 months ago

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Jessie Auzenne-Harris Denver, Colorado

Great plumber and quick response when everything was finally set up. Thank you

3 months ago

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