Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star_border star_border

Michael Saint Louis, MO

They just slow about getting your claims filtered out. Just recently I had to use it and it took them six days.

1 year ago

check_circle

Verified Customer

star star star star star_border

Teresa Mount Pleasant, SC

They got on it pretty quickly, within 24 hours. They did good. They sent a really nice person out.

1 year ago

check_circle

Verified Customer

star star star star star

Niki Theodore, AL

So far it's been fine. I've had to do 1 claim and it was handled quickly.

1 year ago

check_circle

Verified Customer

star star star star star

Cynithia Toledo, OH

You guys were quick to respond and everything was done in one session.

1 year ago

check_circle

Verified Customer

star star star star star

Betty P Boston Winston Salem, NC

They have been very prompt in addressing claims that I've filed.

1 year ago

check_circle

Verified Customer

star star star star star

John Walters Ocala, FL

Sent very knowledgeable and thorough person out to fix my air conditioner.

1 year ago

check_circle

Verified Customer

star star star star star

G. Garcia Addison, IL

Everything.they told us when we signed on with Choice has proven to be true.

1 year ago

check_circle

Verified Customer

star star star star star

Darnell Tillett Flanders, NJ

The Technician you use know what they are doing and they are fast.

1 year ago

check_circle

Verified Customer

star star star star star

Paul Broussard Estherwood, LA

Response was pretty swift and technician was thorough and knowledgable

1 year ago

check_circle

Verified Customer

star star star star star

Rebecca Barrett Maiden, NC

Excellent service and fast response. Knowledgeable technicians

1 year ago

check_circle

Verified Customer

star star star star star

Ann Pawlik Montgomery, AL

Simple to. Use just call explain what you need and they do the rest.

1 year ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Laurie Benjamin Sparks, NV

Got help out quickly and the problem was quickly diagnosed and fixed

1 year ago

check_circle

Verified Customer

star star star star star

Bill Morgan Cleveland, GA

They were very helpful in getting attention to finding help for my problem.

1 year ago

check_circle

Verified Customer

star star star star star

Joe Edwards Dunn, NC

Anything that has gone wrong, CHW has taken care of the problem quickly.

1 year ago

check_circle

Verified Customer

star star star star star

Thomas E. Slay Highland, CA

they seem to genuinely want to help and make the problem right

1 year ago

check_circle

Verified Customer

star star star star star

Ron Decosse Stuart, FL

Prompt service from quality people!! Easy to contact when a problem arises.

1 year ago

check_circle

Verified Customer

star star star star star

LaFonda Belleville, IL

My first experience was good from scheduling service to the service tech.

1 year ago

check_circle

Verified Customer

star star star star star

Bob Jakobs Kissimmee, FL

Friendly service and the contractors know what they are doing.

1 year ago

check_circle

Verified Customer

star star star star star

Joseph Stehlik Henderson, NV

Professional and courteous. Ruben was very good and knowledgeable

1 year ago

check_circle

Verified Customer

star star star star star

Makki almoghrabi Katy, TX

Because the service was very fast and we got the service on time no late

1 year ago

check_circle

Verified Customer

star star star star star

Dawn Pompano Beach, FL

They are very polite and they answer you if you have any questions

1 year ago

check_circle

Verified Customer

star star star star star

Debbie Stone Mountain, GA

I like the way the customer representative handle and process claims.

1 year ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star_border

Kyronda Thomas Jacksonville, FL

I haven't had any problems with them coming out and fixing various items claimed.

1 year ago

check_circle

Verified Customer

star star star star star_border

Danny Dambro Birmingham, AL

We only had to use them once this year and they came out on time & resolved the problem.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Bruce Vance

Some responses have been good, but the last one missed completely

1 year ago Edited January 10, 2024

check_circle

Verified Customer

star star star star_border star_border

Frank Grimmer Kernersville, NC

They came up with a different reason from techs original findings on how to deny my claim on the refrigerator.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Allen Johnston Vermilion, OH

It took almost 3 weeks to get someone to come out. If was super cold we would have had a serious problem

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Deborah L Reay Portersville, PA

Terrible customer service. We PAID a technician to evaluate our water softener. It was approved, but no progress for WEEKS. No one calls back or schedules the work.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Tad

I have had three calls for three different things. They've fixed none of them. They were brand new products and they fixed none of them, nothing worked. They suck.

1 year ago

check_circle

Verified Customer

star star star star star

Anonymous Edgewater, CO

It was very timely. I needed a plumbing fix and it got fixed.

1 year ago

check_circle

Verified Customer

star star star star star

Mike Leesburg, VA

I have used their service during some occasion and I have been happy with it.

1 year ago

check_circle

Verified Customer

star star star star star

Ryan Sparks, NV

My heater was going out, got service the same week. Quick response.

1 year ago

check_circle

Verified Customer

star star star star star

Judy Lafayette, LA

I like Choice Home Warranty because they fixed the problems I had.

1 year ago

check_circle

Verified Customer

star star star star star

Mildred Myers Flat Rock, MI

They helped me! Great customer service! Very professional!

1 year ago

check_circle

Verified Customer

star star star star star

Angela Killeen, TX

when I need them, they are happy to help in a timely matter.

1 year ago

check_circle

Verified Customer

star star star star star

SHEILA WEST Ocoee, FL

Great and quick service. On time and courteous seemed to be happy at his job.

1 year ago

check_circle

Verified Customer

star star star star star

Cecilia Santa Barbara, CA

Working with my Choice agent I was able to get help right away.

1 year ago

check_circle

Verified Customer

star star star star star

Kimberly Clayton Apollo Beach, FL

Choice Home Warranty was quick to get someone out to check out my problem.

1 year ago

check_circle

Verified Customer

star star star star star

Juliana Asantewaa Mesquite, TX

I have never had problem for my claims. They do a good job.

1 year ago

check_circle

Verified Customer

star star star star star

GLYNN Summerville, SC

try to get work done AS SOON AS POSSIBLE. STAY ON TOP OF PROBLEMS.

1 year ago

check_circle

Verified Customer

star star star star star

shervin koutanaee Columbia, MD

Great service , fast respond , no excuses to not get the job done

1 year ago

check_circle

Verified Customer

star star star star star

Asatisfied Customer Englewood, FL

they do what they say they're going to do I have trustworthy service people .

1 year ago

check_circle

Verified Customer

star star star star star

Carolyn Black Durham, NC

They have proven to be dependable and to have my best interest at heart.

1 year ago

check_circle

Verified Customer

star star star star star

S. Allee Trenton, NJ

Always on time and got my repairs completed in a timely manner.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

CAROL CALDWELL Whiteville, NC

I placed a claim in late September/early October. The technician came to investigate the problem. Two months later, I have heard nothing from anyone!

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Tom Cromer Orlando, FL

Bad Contractors and collect deductible fee several times for same claim when CHW keeps reassigning to new contractor. WTF?

1 year ago

check_circle

Verified Customer

star star star star star

Willard

I had a problem with my microwave and they came within 3 days and fixed it.

1 year ago

check_circle

Verified Customer

star star star star star

Lori Gilson Belleville, IL

quick response, plesant technicians, satisfactory resolutions

1 year ago

check_circle

Verified Customer

star star star star star

Maurice Redding Chicago, IL

CW has top notch professional people that provide excellent service.

1 year ago

check_circle

Verified Customer

star star star star star

Cor Verboom Spring, TX

Choice Home Warranty is very responsive and arranges repairs quickly.

1 year ago

Choice Home Warranty Reviews