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Choice Home Warranty Reviews

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9.3

Overall Score

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Sandra rodriguez Fresno, CA

They have kept all apps. And never given me the run around.

2 years ago

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Patricia Hughes Las Vegas, NV

Solved my issue. Everything went well. Great service for the money.

2 years ago

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Judith Looney Mount Juliet, TN

They work very hard to find reputable vendors to work with clients.

2 years ago

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Denise Sherri rogers Saint Louis, MO

Choice warranty service was expedient and work was done in a timely fashion.

2 years ago

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Judy Seeger Newbury Park, CA

There were efficient, solved the problem and were proffesional.

2 years ago

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Anthony Naab Scott, LA

they are very responsive. the companies they use are very professional

2 years ago

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Peggy Horne Matthews, NC

I call them with my problem, they came and they fix the problem.

2 years ago

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James Ciomek Euclid, OH

Efficient and they deliver as promised and contractors they use are excellent

2 years ago

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Lucious Shield Glenn sr. Humble, TX

quick response with the job completed very well and in a timely manner

2 years ago

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Janie B Alsup Taylors, SC

They responded in a couple of days to my request regarding my washing machine.

2 years ago

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Juan m. Vasquez Cypress, TX

Because, when have claim, I get their attention on my claim quick.

2 years ago

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Marian Zai Staten Island, NY

Expeditious and efficient svc on a number of svc calls in recent past.

2 years ago

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Elizabeth Escalante Crane, TX

They have been able to solve our issues in an acceptable time.

2 years ago

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Maureen Govea Columbia, SC

They are easy to work with for the most part. The local repair companies have been great as well.

2 years ago

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Bill Green Oklahoma City, OK

First time used since I have been paying for using Choice. First experience was good.

2 years ago

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Herman L Dixon Summerville, SC

Receptive and qualified service personnel but little confusing dealing with your customer service.

2 years ago

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Jean Hoskins Saint Charles, MO

Mostly everything goes smoothly and promptly. Sometimes mid-claim communication is difficult.

2 years ago

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Brian Edkins Boerne, TX

Process claims very quickly but the service companies leave somethinb to be desired.

2 years ago

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John Forster Canyon Lake, TX

good quick service reply tech arrived and made reccomend then came back a couple days later to fix

2 years ago

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Jaipal Reddy

Choice Warrenty is very prompt in answering every call with courtesy,

2 years ago Edited May 6, 2024

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Shirley Haines City, FL

They take care of the problem right away I would recommend them to family and friends.

2 years ago

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Sri Ramamoorthy Naperville, IL

Overall good. Took almost a week for the appointment & 2 visits to fix the issue

2 years ago

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Joseph N Stuhler III Owings Mills, MD

Ease in making a claim, good customer service. Wait time for service was over 8 days.

2 years ago

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Cynthia Nunez Phoenix, AZ

Most of the times I have made a claim, choice home warranty was able to help us.

2 years ago

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William Lewis Gladewater, TX

Have been waiting since Aug. 10 for installation to be completed. Would love to speak with someone has decision making authority. Case Mgr. doesn't cut it

2 years ago

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Linda Granny White Destrehan, LA

Not what I was told, extremely hard to get good service techs out and was led to believe broken and not repairable would be replaced, not so

2 years ago

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Judy Quinlan Yerington, NV

It took over 1 month to get my toilet repaired. Once they got a service man to come out, it was repaired within a week.

2 years ago

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Sharon James Saint Louis, MO

The warranty company rejects claims that should be covered by its top warranty plan. This is disappointing.

2 years ago

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Donovan Hylton McDonough, GA

I have been without my pool for 4 weeks now while I await choice sending out a professional to fix the mechanical problems affecting my pool operation.

2 years ago

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Warren & Jamie Anaheim, CA

A month ago air conditioner went out and they actually got us a live person.

2 years ago

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Judy Brown Dacula, GA

I love how friendly and caring staff is and they care about your situation

2 years ago

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tom Las Vegas, NV

Choice generally pays to repair things. But it took weeks to get my AC fixed and months to get my refrigerator fixed.

2 years ago

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Y Cousin Baltimore, MD

Have had your services for several yrs Only complaint is after repairing the same item 3 times It should be replaced

2 years ago

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Tonie Aguilar Pahrump, NV

Fridge, stove, washer, rptd not wkg, got pd 341 for washer, have not hear fr anyone after many attempts re fridge and stove. Started in the beginning of Augt

2 years ago

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Ken Morris Humble, TX

Timely service on all repairs with knowledgeable and professional technicians.

2 years ago

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Niranjan Rijal Denton, TX

Good customer service, best knowledge of products! Fair price.

2 years ago

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Deniece Lopez North Las Vegas, NV

I have never had any problems receiving services when requested

2 years ago

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Edmond garmanian Northridge, CA

The service attendant was very quick on time and take care of my problem

2 years ago

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KEW Clarksburg, MD

Very responsive and great service. Quick to get claims done.

2 years ago

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Andrew Barnes Vero Beach, FL

They are punctual, efficient, and the staff is friendly and knowledgable.

2 years ago

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William E Dell Carriere, MS

easy to deal with, trustful, they follow-up with their clients

2 years ago

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Jim doane

They have responded to every call quickly.

2 years ago Edited January 10, 2024

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Mignonette Rainey Hopkins, SC

Reliable and knowledgeable. Followed up and explained what was going on.

2 years ago

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Michael Bigelow Mountain Home, ID

Customer service was great and response was very quick and prompt.

2 years ago

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Larry Hester Sevierville, TN

Very nice does asap when I have any problem they get it fixed

2 years ago

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Muhammad Imran Phoenix, AZ

They are fast in approvals, they also work with good reputable companies

2 years ago Edited January 10, 2024

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Corsini Grayslake, IL

Someone always lets you know who is coming for your problem and when. And it is within a day.

2 years ago

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Joy Johnson Las Vegas, NV

So far, I have been pleased with how the claims that I opened were handled and completed.

2 years ago

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Raymond Paris Durham, NC

All went well. I didn't have any problems and the service technician was professional.

2 years ago

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Alton Smith Houston, TX

Some time techs do not show or call when they can not make appointments. This is not professional.

2 years ago