Choice Home Warranty: Read 47,660 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star_border

Melanie New Windsor, NY

The last few times that I reached out with a claim it was handled in a timely and professional manner.

4 years ago

check_circle

Verified Customer

star star star star star

Patrick Hollywood, FL

Very professional, came out quickly and did an outstanding job fixing the problem.

4 years ago

check_circle

Verified Customer

star star star star star

Theodore Lake Wales, FL

Customer service has always responded very quickly and sent very good people out.

4 years ago

check_circle

Verified Customer

star star star star star

Latoya Indianapolis, IN

I have never had any issues trying to reach anyone or them submitting my claims properly.

4 years ago

check_circle

Verified Customer

star star star star star

Linda Pensacola, FL

Everyone I have worked with has always contacted me right away and helped me right away.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous Clinton, MD

The AC was broken and I called and somebody was out the next day. The service is fast.

4 years ago

check_circle

Verified Customer

star star star star star

michael rowe Germantown, MD

They do what they say they're going to. It doesn't take two weeks to get something fixed.

4 years ago

check_circle

Verified Customer

star star star star star

Steve Houston, TX

Customer support is very quick to respond. I've been really happy with the service.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous Montgomery, AL

My stove and my microwave went out and they responded to the issue and took care of it.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Susan Bentonville, AR

They came to my house right away but I have not heard a word since, they're good until the follow through on the issues.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous Mobile, AL

Choice Home Warranty is pretty good to work with and they do better than any of their competitors.

4 years ago

check_circle

Verified Customer

star star star star star

Phillip Englewood, OH

My garbage disposal went out. They sent out a service man right away and he took care of things.

4 years ago

check_circle

Verified Customer

star star star star star

Ron Middletown, OH

The hot water heater went out and they came and fixed it, they were very responsive.

4 years ago

check_circle

Verified Customer

star star star star star

Mohammad Orlando, FL

My AC broke down like two weeks ago and they came the next day and they fixed it the same day.

4 years ago

check_circle

Verified Customer

star star star star star

Carteesa Albany, GA

My dryer stopped working, they sent someone out, the person was out the next day and got it fixed.

4 years ago

check_circle

Verified Customer

star star star star star

Richard Ontario, NY

I used it for a garbage disposal and they came in and replaced in within two days.

4 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Raquel Mount Holly, NJ

When I needed to have my refrigerator repaired no one came out. They said they are working on getting me a new refrigerator but I have not heard back from the case manager.

4 years ago

check_circle

Verified Customer

star star star star star

Gregory Saint Louis, MO

Everybody was quick to respond and the service technician was quick and great to work with.

4 years ago

check_circle

Verified Customer

star star star star star

Glenda Dallas, TX

My garbage disposal was messed up. They came out and looked at it and they replaced it.

4 years ago

check_circle

Verified Customer

star star star star star

Arnaz Cyrus Sterling, VA

They've repaired most of my kitchen appliances, the refrigerator and the stove and dishwasher.

4 years ago

check_circle

Verified Customer

star star star star star

Carlo New Paltz, NY

My experience with customer service has been good. They took care of my problem in one day.

4 years ago

check_circle

Verified Customer

star star star star star

Bob Noblesville, IN

I had a plumber come out and everything went well. The experience was hassle free.

4 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Lynn New City, NY

They weren't able to help me in the situation that I needed them and it was upsetting. The last experience I had was disgusting and I would never use it again. I'm going to be cancelling my policy.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

May. 19th, 2021

check_circle

Verified Customer

star star star star star

Surya And Swathi Wilsonville, OR

The company has been very quick in responding and getting things arranged to fix the problem.

4 years ago

check_circle

Verified Customer

star star star star star

Alex Tampa, FL

Always quality work. Available 24/7 and usually have a technician coming within 2-3 days at most!

4 years ago

check_circle

Verified Customer

star star star star star

Alger Johnson Saint Cloud, FL

the repairman was very polite even though he had to return to complete the repair

4 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Martin Jaksa Murrells Inlet, SC

I called to report an issue at the beginning of April, the issue ended up being the fault of the appliance installer. BUT! I never got a call back from your company!

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

May. 6th, 2021

check_circle

Verified Customer

star star star star star_border

Anonymous Lumberton, NJ

I had a leak in my tank and they came right out and fixed it the next day everything was done professionally.

4 years ago

check_circle

Verified Customer

star star star star star

Wondem Las Vegas, NV

My garbage disposal on the sink went out and I called and they fixed it the next day.

4 years ago

check_circle

Verified Customer

star star star star star

Samuel Amber Anniston, AL

They were friendly and everything that we've needed got done quickly and within reason.

4 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Grant Crestview, FL

I've put two claims in, one of them was pretty quick and acceptable, frame one of them took three weeks to resolve to even get somebody to come to the house.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Apr. 20th, 2021

check_circle

Verified Customer

star star star star star_border

Anonymous Houston, TX

I went with Choice Home Warranty because it seemed like a good value and they have a low service fee.

4 years ago

check_circle

Verified Customer

star star star star star

Jerry Glendale, AZ

I called an issue with my garbage disposal and they sent somebody over to replace it.

4 years ago

check_circle

Verified Customer

star star star star star

Jedana Glendale, AZ

The technician was professional and kept his distance during this pandemic and very friendly.

4 years ago

check_circle

Verified Customer

star star star star star

Roxanne Tampa, FL

Customer service seems to be really efficient and on the ball and haven't had any problems.

4 years ago

check_circle

Verified Customer

star star star star star

David Naperville, IL

Every experience I have had has had a quick response and the job was done right the first time.

4 years ago

check_circle

Verified Customer

star star star star star

Raleigh Raleigh, NC

Heater stopped working and they came out and repaired it. They have fast response times.

4 years ago

check_circle

Verified Customer

star star star star star

Barb Saint Louis, MO

I recently called about my furnace that was making noise and they came out the next day.

4 years ago

check_circle

Verified Customer

star star star star star

Paul Weatherford, TX

I went with Choice Home Warranty because of the price. It covers everything I wanted it to cover.

4 years ago

check_circle

Verified Customer

star star star star star_border

Gaynell M Kansas City, MO

Customer service always calls me back to let me know what's going on. They give me professional people to work with.

4 years ago

check_circle

Verified Customer

star star star star star

Stella Sugar Land, TX

Whenever I have called they have always responded promptly and everything has been done promptly.

4 years ago

check_circle

Verified Customer

star star star star star

Amber Plano, TX

I went with them based off of Google reviews. They are prompt and they have good providers.

4 years ago

check_circle

Verified Customer

star star star star star

Issac Brooklyn, NY

Choice is the best company and has the best service dedicated with the customer in mind.

4 years ago

check_circle

Verified Customer

star star star star star

Christopher Huntington Station, NY

They fixed our oven and our dishwasher and boiler. They took care of the problem with no issues.

4 years ago

check_circle

Verified Customer

star star star star star

Cheryl Port Charlotte, FL

Both repair people that they have sent were excellent and very considerate and quick and efficient.

4 years ago

check_circle

Verified Customer

star star star star star

Brian Parker, CO

We've had a very good experience. They are very quick and very responsive to get us a technician.

4 years ago

check_circle

Verified Customer

star star star star star

Joanne Chesapeake, VA

I've been very fortunate with their service. The people they have sent did an excellent job.

4 years ago

check_circle

Verified Customer

star star star star star

Rhonda Arlington, TX

As soon as I submit a claim they are calling me back within the hour to take care of my needs.

4 years ago

check_circle

Verified Customer

star star star star star

Michael

Fast response to claims, service tech. usually next day.

4 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

William Clearwater, FL

I had plumbing issues and they were solved right away. They have good servicemen who work hard.

4 years ago

Choice Home Warranty Reviews