Choice Home Warranty: Read 50,610 User Reviews From Real Homeowners

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Ernesto

Good warranty. Omoaby fast claim approval right very fast customer service.

11 months ago

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Thomas

Technician was fast courteous, and even came out for installation on a holiday

11 months ago

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Patricia Olmstead

I like getting repairs/replacements for only the cost of the co-pay.

11 months ago

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Christine Paddock

I’ve always had a pleasant experience when calling Choice Home warrantee.

11 months ago

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Angela Aiken

The experience was great, issue completed in a timely manner.

11 months ago

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Leslie Valeriano

I will not be renewing my warranty. I was not pleased with Choice at all! There is always an excuse to not repair something and there is always an additional charge.

11 months ago

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Rodolfo Valley Springs, California

Some of the Technitians do not know much, and if they have to order parts you have to wait until the next circle they come to your area, I have been with my broken refrigerator since July 14 and still broken.

4 weeks ago

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Steve Budd, Illinois

4 weeks ago

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Maria M. Hammond, Louisiana

The ElectroluxRepair fellow was wonderful. Fast, effective, efficient and professional.

1 month ago

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Jo Katsuki Phoenix, Arizona

They were responsive and provided a quality HVAC company to resolve the issue. Thank You

1 month ago

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Eunjung Lee Miami, Florida

On time and good responding and accurate diagnose and excellent fixing No problem

1 month ago

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Ernest Jones Waldorf, Maryland

Service has been excellent so far‼️ Every home should have a warranty after 5 years old‼️

1 month ago

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Sam Drew Anderson, South Carolina

What in the world is the problem? The election will not answer my calls. He will not come to my house at the promised time.

1 month ago

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John Pembroke Pines, Florida

Choice Home Warranty is a great warranty company They have your items repaired or replaced.

3 months ago

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Ysabel Hialeah, Florida

I had the service for years, recommended to my sister, son, daughter and two friends!

3 months ago

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Terri Chase and Lisa Bruno Burgemeesterswijk, Gelderland

They do their very best to accommodate and satisfy my needs. I will continue to use them.

3 months ago

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Linda

Our appointment was scheduled within two days. The technicians are knowledgeable, courteous and on time.

6 months ago

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T&A D&W

First, after signing up, i was given a hard sell - the person wouldn't take no for an answer - about some security monitoring crap. I should have known then that they were nothing but a scam, but I continued. Then I had a service call and they called it a pre-existing problem even though nothing was leaking before.

6 months ago

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Gloria Paul

“The last technician was exceptionally great, just keep up this type of service and I’ll past the word around!!!”

7 months ago

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Ron Ernst

Had a garage door malfunction technician was great and replaced the sensor that was broken, but found he had to rewire it from the sensor to the unit. That part of the warranty was not covered no wiring. I had to pay an extra hundred dollars to get it wired. Choice said no go.

7 months ago

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Nancy Calvin

After comparing Home warranties, I like this company for what they offer and the response time to the claims.

7 months ago

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Dawn Rayner

First time customer with Choice and I'm very pleased; far better than American Home Shield and Liberty.

7 months ago

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Steve Strauchen

Had my claim approved for a replacement water heater only to be forced to pay $1,200 because they will only pay for the water heater tank and $300 in labor. To top it off you have no choice what and where they source the tank. Not what they advertise at all. Insurance Company out for themselves and not the customers they claim to support.

7 months ago

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Maureen Mcafee

We have a claim in now and the service has not been good.So, at this point , subscribing for another year is doubtful. Our hot water heater is leaking, Tech came out, said it needed to be replaced. Four days later NOTHING!

7 months ago

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Michelle Gauze

They immediately denied my claim for my HVAC blower fan on the grounds that “it must be full of debris, they don’t fail otherwise” without asking the technician if it was in fact dirty or full of debris, which it wasn’t. I’m appealing with proof. I pay a contractor to maintain it to prevent breakdowns. Do not recommend this company.

8 months ago

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Verified Customer

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Susan

Good service and new provider, formerly Sears, for Carson City area did a great job.

8 months ago

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Ethel

Great service no complaints. Customer representative was nice and helpful. Technician was good

8 months ago

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Rose

Reasonable monthly fees. Very nice representative from GE when I did need help.

8 months ago

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James

The service providers have been on time and fixed the problem. Very satisfied with the work.

8 months ago

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Joe

So his home warranty handles my problem and I’m in need for repair. Thank you.

8 months ago

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Virginia

8 months ago

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Mike Zanoff

Ana Abernathy does a great job. She always responds quickly when I have questions.

8 months ago

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Roger B Lowery

Lots of folks complain about HW companies but overall I have been pleased with Choice

1 year ago

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Cynthia Salter

Have always worked well with me to get my appliances repaired when I have sent in a request .

1 year ago

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bonita paul

I didn't have high expectations but they have far exceeded my best expectations.

1 year ago

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A

First company did not work on mini split A/C units, but 2nd company fixed problem very quickly.

1 year ago

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Audia Davis

They answer in a timely fashion and I have never had a dishonest service man show up.

1 year ago

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Gaurav and Kvita Agarwal

Some items are processed very fast, while others are slow. For example, my water heater took almost 4 days to get scheduled.

1 year ago

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Catherine

I have called several times in the last week and was told I will get a call back. I have not received a call back. I want to cancel my warranty because I moved to a new house and everything is under warranty, Catherine F

1 year ago

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Carlos Basilio

I choose CHW based on the reviews, then when I needed I found out it is not different from the other home insurance in the market.

1 year ago

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Xantha Davis

Choice warranty is worth Every penny I can’t complain about a thing it’s been a God sent

1 year ago

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Felix villanueva

When you call the operator is very professional . The tech is very professional and polite .

1 year ago

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Eulalia Rivera

It has taken almost 3 months for my washer to get fixed. But when I called about my central air. It was fixed very quickly.

1 year ago

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Karen

Despicable claim service, citing all the contract exclusions in their policy language which contradicts sales pitches The other two fine home warranty companies never treated me with this condescending attitude

1 year ago

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William

Plumber was very good and he was here at the scheduled time. Overall a very good experience

1 year ago

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Navinchandra

We called when I had problem with my refrigerator,action was taken and faulty item replaced.

1 year ago

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Antoinette

My A/C is not working. They've been out twice. $100 each time. Still not working. I put in another request 2 days ago and have heard nothing.

1 year ago

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Jeannine

Technician was professional and fixed the problem. The only downside is that it took a week for him to get here!

1 year ago

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Enrique Montenegro

Takes way too long to get repairs done. Took 6 weeks to AC fixed! Takes too many phone calls to get answers. Difficult to talk to a real person, just get 'pat' scripted answers, no real help.

1 year ago

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Jamesmaria

Seriously, it's a nightmare trying to get ahold of you guys after filing a claim. I've had a claim open for my dishwasher since June 1st. How is it still not fixed?

1 year ago

Choice Home Warranty Reviews