Choice Home Warranty: Read 49,118 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Eddie

Great service and awesome work!!They took care of my problem in a timely manner!!

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Shannah George

It took two months to finally get the problem resolved with my water heater. Grateful that it’s finally done, but shouldn’t have taken that long.

1 year ago

check_circle

Verified Customer

star star star star star_border

Satisfied

Excellent coverage on all appliances, a/c and heating system for a reasonable amount covering parts and labor.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Richard Moore

The company Service Pro was telling how they can’t fix my problem! It’s a new refrigerator little over two years!! My opinion is they don’t want to deal with the problem!!!

1 year ago

check_circle

Verified Customer

star star star star star

Segis Estrada

Great Service Warranty! Fast response and good Appliance Technicians with Excellent Experience!

1 year ago

check_circle

Verified Customer

star star star star star

Jesus Kahwati

Excelent service I liked when I called for the problem they fixed fats thank you

1 year ago

check_circle

Verified Customer

star star star star star

Leslie Ewald

I liked that the tech was able to come so quickly. He fixed our problem very nicely.

1 year ago

check_circle

Verified Customer

star star star star star

Freida SMITH

The service technician came. He was professional and solved the problem very quickly.

1 year ago

check_circle

Verified Customer

star star star star star

Rubi

Plumber was respectful of my time, he was done with the job in time for me to get back to work.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Shuna Li

They did nothing and asked me resubmit the new request , day before I want to reschedule the appointment and didn’t work, before the coming I tried to cancel the service and didn’t work.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jason

The absolute worst company for service. It took 6 months to fix my washing machine. The company assigned an incompetent service provider and resisted changing to a new provider.

1 year ago

check_circle

Verified Customer

star star star star star

Patricia

Made a claim for a plumber and he was here the next day. That is what I call service.

1 year ago

check_circle

Verified Customer

star star star star star

Conley Hobbie

Great company uuu yuy yyu iii ooo bbb vv. C c vvb hgg uuijjj hhh SaaS hffd juiy trrf bmmkj bbggg

1 year ago

check_circle

Verified Customer

star star star star star

Vivek

Service person was on time and professional. Issue with dryer was resolved successfully.

1 year ago

check_circle

Verified Customer

star star star star star

Pat

Been a customer for almost year. Took care of washing machine problem promptly with no hassle.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Alonzo

the company you assigned to my claim (BODEWELL APPLIANCE IN NEW ORLEANS0) failed to contact me after waiting 3 weeks for parts then when parts arrived they assigned date and time for repairs no one showed up and NO callback

1 year ago

check_circle

Verified Customer

star star star star star_border

Derek

The only complaint i have is that the majority of the time it takes several days to find a technician.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Suzanne

I put request to have ice maker fixed on refrigerator and paid for service call. Got approval for work to be done and no one ever came back to fix.

1 year ago

check_circle

Verified Customer

star star star star star

Shirley

Quick response to resolve my clogged drainage problem . Technician was thorough and efficient .

1 year ago

check_circle

Verified Customer

star star star star star

Lynn

Came quickly and job was done. Worker was very friendly and knew what he was doing

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

R2

I experienced what I think is unethical behavior and continuous attempts not to pay real covered claims. It is aggravating to interact with the reviewers, for me, really bad experience.

1 year ago

check_circle

Verified Customer

star star star star star

Mack and Harvey Mann

They do a good job but I will be discontinuing them because of their 18% increase in charges!

1 year ago

check_circle

Verified Customer

star star star star star

Antoinette Donadio

Thank you guys u made my life a lot less stressful! I recommended my daughter to u aldo

1 year ago

check_circle

Verified Customer

star star star star star

Asnake Asefa

Not responding back telephone calls quickly Good choice of maintenance service

1 year ago

check_circle

Verified Customer

star star star star star

Christopher

It took 3 visits but choice held strong and covered the clogged sink to its completion, thank you!

1 year ago

check_circle

Verified Customer

star star star star star

Mark

Easy on line claim process. answered in less than 48 hours and scheduled repair quickly.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Peyton

They are extremely inefficient and appear to not care about their customers. They will send contractors that are not knowledgeable and will install the cheapest parts/appliances.

1 year ago

check_circle

Verified Customer

star star star star star

Magalie Casseus

I like choice home warranty because, they responded quickly about your request.

1 year ago

check_circle

Verified Customer

star star star star star

Khalid And Yolanda Ali

Choice team went above and beyond to accommodate my request after the claim was rejected

1 year ago

check_circle

Verified Customer

star star star star star

Fred Schanze

Very happy with all the services workers that you have provided us with! Thank you

1 year ago

check_circle

Verified Customer

star star star star star

Brenda

Choice Warranty is a leading home warranty company. They are very easy to work with.

1 year ago

check_circle

Verified Customer

star star star star star

Mercedita

Need appliance great job.....choice great response time and good choice of contractor

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Joseph

some subs have not been able to correct appliances or plumbing issues. The GE certified subs seem to be able to diagnose and correct problems.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Pam

I've had a issue with my plumbing for 2 months now can't get the plummer that you have put on my issue and still have not made it to any of the appointments the issue could run into more cost .

1 year ago

check_circle

Verified Customer

star star star star star

Anonymously

Like the fact that a lot can be covered under the warranty choices and pick your own plans

1 year ago Edited February 28, 2025

check_circle

Verified Customer

star star star_border star_border star_border

Anonymously

The problem is if it can’t be repaired, and you need to replace item. the replacement of like kind is not there it barely covers a quarter of the cost to replace

1 year ago Edited January 22, 2026

check_circle

Verified Customer

star star star star star

John Mills

Fast, professional response to most service/repair needs. Would highly recommend this company.

1 year ago

check_circle

Verified Customer

star star star star star

Birminghamboy

I have used Choice for about 10 years for my rentals and primary residence . I highly recommend.

1 year ago

check_circle

Verified Customer

star star star star star

Edward

I really like that.I got a response right away and everything gets taken care of

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Kerry

Way too long to have someone look at my appliance. Did not give me anywhere close for enough to buy a new appliance. It has been over five weeks, and I still don't have a check. Very poor follow up.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Deborah

I cant believe that the only heating company is 3 hrs away and cat get here until the 20 and I have no heat and it's in the 30s

1 year ago

check_circle

Verified Customer

star star star star star

Gary Wagnon

I am impressed by the service and fast response to my warranty needs. First class effort from CHW!

1 year ago

check_circle

Verified Customer

star star star star star_border

Richard

Response time, quality of work and professionalism of technicians as well as good customer service.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

DELIA VAZQUEZ

Service cost is too high Not always have a fast answer Service, most of the time are not complete Poor information about why they deny service Some time you ended paying for repairs that is covered in the contract

1 year ago

check_circle

Verified Customer

star star star star star

Audrey Ortiz

I'm really satisfied with home Choice warranty, better then the other company I had

1 year ago

check_circle

Verified Customer

star star star star star

Debra Smith

The online claim submission is easy. Service calls are prompt and repairs are somewhat fast.

1 year ago

check_circle

Verified Customer

star star star star star

Susi Bendler

All my appliances have been fixed by experienced companies and very quickly. Thanks!

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Sandra Weston

Takes too long to get a repair man out. When oven broke only getting a small amount of money to purchase a new one. Still have not received the check.

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Miriam

Choice refused to send a technician to fix my furnace. They did offer me a $250 refund from the eventual bill, but that’s not why I signed up for this insurance.

1 year ago

check_circle

Verified Customer

star star star star star

Luis

Excellent service and the personal is very friendly knowledgeable and professional

1 year ago

Choice Home Warranty Reviews