Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Verified Customer

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James

Great customer service for setting up a service call. It took too long to get the air conditioner repaired.

1 year ago

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Verified Customer

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Richard

They had Sears come uot and look at my a/c because water overflowed the pan and damaged the ceiling he took pictures and never heard back from them water was still left in pan so I payed my service call for nothing

1 year ago

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Gil

The work was done in a very short time and and it is just like a brand new unit.

1 year ago

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Raymond Laliberte

They cover some things but not others, but they did cover my recent toilet problems and fixed them professionally.

1 year ago

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Verified Customer

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Randy Panizzi

Ease of access to services needed around the house Immediate response time with claims

1 year ago

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Crystal Landers

Great service fast! I filed a claim and the next day had my service call and my washer was fixed.

1 year ago

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Verified Customer

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Mike Spear

Everything went guick and easy. The HVAC Company was on time and very professional.

1 year ago

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Octavia Thomas

It was simple, fast and easy. No hassel from the company about the claim I filed

1 year ago

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Verified Customer

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William Kelley

What I like is the immediate response I have gotten each time I have filed a claim.

1 year ago

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Verified Customer

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Marcus Tillman

In having amultiple home warranties for over 20 years, Choice has been the very best.

1 year ago

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Vanessa Copeland

The technician was on time he did his job quickly and cleaned up and then I appreciate it

1 year ago

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Paul

Prompt response and scheduling. My first time using the warranty and was very satisfied.

1 year ago

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Verified Customer

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Darlene

I love this insurance company. They are so good at getting my claims done quickly and on top

1 year ago

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Verified Customer

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Wilma

The technicians came in a timely manner, they were very trustworthy and knew their jobs

1 year ago

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Eddie

Great service and awesome work!!They took care of my problem in a timely manner!!

1 year ago

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Verified Customer

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Shannah George

It took two months to finally get the problem resolved with my water heater. Grateful that it’s finally done, but shouldn’t have taken that long.

1 year ago

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Satisfied

Excellent coverage on all appliances, a/c and heating system for a reasonable amount covering parts and labor.

1 year ago

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Verified Customer

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Richard Moore

The company Service Pro was telling how they can’t fix my problem! It’s a new refrigerator little over two years!! My opinion is they don’t want to deal with the problem!!!

1 year ago

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Verified Customer

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Segis Estrada

Great Service Warranty! Fast response and good Appliance Technicians with Excellent Experience!

1 year ago

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Verified Customer

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Jesus Kahwati

Excelent service I liked when I called for the problem they fixed fats thank you

1 year ago

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Verified Customer

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Leslie Ewald

I liked that the tech was able to come so quickly. He fixed our problem very nicely.

1 year ago

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Verified Customer

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Freida SMITH

The service technician came. He was professional and solved the problem very quickly.

1 year ago

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Verified Customer

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Rubi

Plumber was respectful of my time, he was done with the job in time for me to get back to work.

1 year ago

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Verified Customer

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Shuna Li

They did nothing and asked me resubmit the new request , day before I want to reschedule the appointment and didn’t work, before the coming I tried to cancel the service and didn’t work.

1 year ago

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Jason

The absolute worst company for service. It took 6 months to fix my washing machine. The company assigned an incompetent service provider and resisted changing to a new provider.

1 year ago

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Verified Customer

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Patricia

Made a claim for a plumber and he was here the next day. That is what I call service.

1 year ago

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Verified Customer

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Conley Hobbie

Great company uuu yuy yyu iii ooo bbb vv. C c vvb hgg uuijjj hhh SaaS hffd juiy trrf bmmkj bbggg

1 year ago

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Verified Customer

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Vivek

Service person was on time and professional. Issue with dryer was resolved successfully.

1 year ago

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Pat

Been a customer for almost year. Took care of washing machine problem promptly with no hassle.

1 year ago

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Verified Customer

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Alonzo

the company you assigned to my claim (BODEWELL APPLIANCE IN NEW ORLEANS0) failed to contact me after waiting 3 weeks for parts then when parts arrived they assigned date and time for repairs no one showed up and NO callback

1 year ago

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Verified Customer

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Derek

The only complaint i have is that the majority of the time it takes several days to find a technician.

1 year ago

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Verified Customer

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Suzanne

I put request to have ice maker fixed on refrigerator and paid for service call. Got approval for work to be done and no one ever came back to fix.

1 year ago

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Verified Customer

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Shirley

Quick response to resolve my clogged drainage problem . Technician was thorough and efficient .

1 year ago

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Lynn

Came quickly and job was done. Worker was very friendly and knew what he was doing

1 year ago

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Verified Customer

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R2

I experienced what I think is unethical behavior and continuous attempts not to pay real covered claims. It is aggravating to interact with the reviewers, for me, really bad experience.

1 year ago

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Mack and Harvey Mann

They do a good job but I will be discontinuing them because of their 18% increase in charges!

1 year ago

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Antoinette Donadio

Thank you guys u made my life a lot less stressful! I recommended my daughter to u aldo

1 year ago

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Asnake Asefa

Not responding back telephone calls quickly Good choice of maintenance service

1 year ago

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Christopher

It took 3 visits but choice held strong and covered the clogged sink to its completion, thank you!

1 year ago

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Mark

Easy on line claim process. answered in less than 48 hours and scheduled repair quickly.

1 year ago

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Peyton

They are extremely inefficient and appear to not care about their customers. They will send contractors that are not knowledgeable and will install the cheapest parts/appliances.

1 year ago

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Verified Customer

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Magalie Casseus

I like choice home warranty because, they responded quickly about your request.

1 year ago

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Verified Customer

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Khalid And Yolanda Ali

Choice team went above and beyond to accommodate my request after the claim was rejected

1 year ago

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Fred Schanze

Very happy with all the services workers that you have provided us with! Thank you

1 year ago

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Brenda

Choice Warranty is a leading home warranty company. They are very easy to work with.

1 year ago

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Mercedita

Need appliance great job.....choice great response time and good choice of contractor

1 year ago

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Joseph

some subs have not been able to correct appliances or plumbing issues. The GE certified subs seem to be able to diagnose and correct problems.

1 year ago

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Pam

I've had a issue with my plumbing for 2 months now can't get the plummer that you have put on my issue and still have not made it to any of the appointments the issue could run into more cost .

1 year ago

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Verified Customer

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Anonymously

Like the fact that a lot can be covered under the warranty choices and pick your own plans

1 year ago Edited February 28, 2025

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Verified Customer

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Anonymously

The problem is if it can’t be repaired, and you need to replace item. the replacement of like kind is not there it barely covers a quarter of the cost to replace

1 year ago Edited January 22, 2026

Choice Home Warranty Reviews