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Choice Home Warranty Reviews

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9.3

Overall Score

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Tracy Howard Odessa, TX

I would have given a 10 if I had been contacted sooner by a technician. I called on Friday morning about my air conditioning, but I was not assigned a technician until Monday and they could not come out until Tuesday. We had 100 degree weather all weekend!!!

8 years ago

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Marty Irvington, NJ

I was skeptical about purchasing this warrantee. This was the first time I call for service. I was very surprised by the great service from my initial call for service to the completion.

9 years ago

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chuck khan

Very prompt and excellent service. Yesterday our tenant reported a issue with the A/C. Our property manager called CHW. Very same day within in moments the technician was assigned to address the issue.

9 years ago

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Erik Murphy

Quick service and easy to make claims. Great company to use

2 months ago

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Gena Perez

Like & pleasant employees, Informative & professional

2 months ago

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Review

Very good Service. The CSR s are real professionals.

2 months ago

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Marty Stenzel

Timely response. Good technicians. Peace of mind .

2 months ago

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Mary Margaret Asola

Sometimes it takes time before you are able get the service done.

2 months ago

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Carol

I searched reviews before choosing choice home warranty

4 months ago

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Elizabeth

Choice Home warranty was one of the better choices when I purchased my home.

4 months ago

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Cherie

they were highly rated but now when i file a claim they pay very little.

4 months ago

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Ron

Still waiting to hear from y'all on a defrosted motor for Mt my freezer!

4 months ago

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Shirley

mr goodman had knowledge and professionalism that i like.

4 months ago

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William

Decent reputation and fair price. Responsive.

4 months ago

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Tyler

So far recently easy to work with compared to prior years

4 months ago

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Carmen

Price for 3 yrs. Technicians are always pleasant.

4 months ago

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Marty

Informative sales personnel explained the product

4 months ago

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Tom

P For assurance in case of a breakdown of my appliances

4 months ago

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Alex

Full replacement value if down appliances is some what low

4 months ago

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Lori

Good question. I will answer at another time

4 months ago

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Ronald

Easy to file a claim and good service completed.

4 months ago

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Thomas

seemed a lot more reasonable that American Home shield

4 months ago

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Richard Hess

Referred by my loan officer really didn’t know much about them

4 months ago

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Danae Steadley

CHW has been good thus far for the claims I’ve put in.

4 months ago

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Albert Edmond

Great service. Quick to respond to claims.

4 months ago

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Linda

They only want to pay for minor stuff not huge expenses to the homeowner

4 months ago

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Jonathan

this warranty policy was bought by home seller.

4 months ago

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Joyce

They offered me a great coverage option.

4 months ago

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Mehdi

The job is not completed, I am waiting for technician to complete the job. It’s been more than 2 weeks

4 months ago

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Lucille

Because they were rated as the Best Warranty Program especially for seniors.

4 months ago

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James

I placed a claim over a week ago for leaking in my plumbing and I still have not heard back from anyone.

4 months ago

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Donna

Canceled my home warranty, wasn't satisfied with the service providers or the service.

4 months ago

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Phil

Good value and easy to schedule work orders.

4 months ago

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Michael

The service from Choice Home Warranty was very good.

4 months ago

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Augustine Eduseinyemitei

Lack of coordination. Because of service in the past

4 months ago

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Gary Cook

Lack of communication after the initial visit

4 months ago

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Tammy Posey

I pay monthly to use my warranty services.

4 months ago

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Sandy Jackson

Not happy with communication with contractors.

4 months ago

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Carol Teplis

We were moving to a new house and were concerned about potential problems.

4 months ago

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Ghana Chapagain

because when plumbers replace one of the part it's still same thing going on. it's need to replace all three parts

4 months ago

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Art Fahy

Prices are reasonable. I have been happy with Choice Home Warranty up until December 16.

4 months ago

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Gabrielle

Overall had the best combination of offerings

5 months ago

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Rick

Amount of check for replacement appliance was insufficient to purchase a new product.

5 months ago

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Paul

looking for a company which may be honest.

5 months ago

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Wesley

This Is Our Home Warranty Insurance Plan

5 months ago

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William

Only had one claim so far, the experience has been more difficult then I assumed it would be

5 months ago

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James

Initial price and of available coverage for home repairs.

5 months ago

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Debby

Little upset had a claim and they went up on monthly cost without notification

5 months ago

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Glenda

Worst company ever people told me not to use but I did NEVER EVER WILL I RECOMMEND I WILL TELL WHY NOT TOO

5 months ago

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Thomas Rawlings

They said I would be receiving a gift card in November from Lowe’s but it hasn’t show up.

5 months ago

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