Choice Home Warranty: Read 47,660 User Reviews From Real Homeowners

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Verified Customer

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Monie Pinder

I like the fact that I don't have to spend time searching for the right expert.

9 months ago

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Jennifer

that I had to pay two service fees in a couple of days time .

9 months ago

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Julie

When they agree to cover an item they are great but they do not cover some things that would normally be covered.

9 months ago

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Charlene

Appointment was scheduled right away and technician arrived on time.

9 months ago

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Rakesh

Horrible customer service. Small claims do get approved for repairs; but any big amount claim gets rejected. They will find some clause in contract to not approve them.

9 months ago

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Rita

I’m having a terrible time getting AXIS appliance service to repair my tenants’ washing machine repaired!

9 months ago

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Michael

My refrigerator was fixed in a timely manner. Thank you Choice Home Warranty.

9 months ago

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Avis

The service was really great. Very professional and very attentive.

9 months ago

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Valerie

The company choice home warranty is all a lie . They don't have the customer best interest. "" It's all about putting money in the company pocket and false advertisement.

9 months ago

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Dat Le

Choice home warranty is good but you’re contracting with the some bad technician that serviced

9 months ago

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Joseph Kemp

He didn’t leave no mess and was very professional at his job

9 months ago

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Patti

So far I've filed only 1 claim, but it was easy and went well!

9 months ago

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Timothy

23 phone calls without speaking to someone in customer service. Two service calls and appliance is still not fixed. Spent $200 with no repair.

9 months ago

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Russell

Technician was great. But took way too long for you to finally get someone to come out. Research my claim for submitted date to repair completion date.

9 months ago

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Verified Customer

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Germaine \ GUS Plummer

The last person to service our air conditioner was awesome!!!

9 months ago

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Robert Summers

Excellent service! Works like new now! Pleasant manor, arrived as expected!

9 months ago

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Rita Dumaine

So far, so good. My experiences with Choice have been fulfilled.

9 months ago

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Ilise

the customer service was easy to use and getting a repair person was amazing

10 months ago

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Jermaine Emamali

Don't like the increase in monthly and service fees after a year.

10 months ago

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Lynn Bernhard

The deductible is very reasonable and my washing machine was fixed promptly.

10 months ago

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Kenneth

Very easy to file a claim, quick response from service team..

10 months ago

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Kay

Very good service technician explained everything very will.

10 months ago

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Fred Bryant

The response was quick, approval was quick, and Tom (the technician) was great.

10 months ago

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Erin A

Easy to make a claim and get a company to come check our furnace.

10 months ago

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Jerry Pierson

Competent, professional, timely, knowledgeable, customer friendly

10 months ago

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Kenneth Brazet

Process easy, first one I’ve submitted . Used the phone over thw app

10 months ago

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Vicki Paul

I'm still waiting on someone to come and fix my washing machine. I'm 74 yrs old and it's very hard for me to go to the laundromat.

10 months ago

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Dee/ James Treannie

Each time we contact Choice Home Warranty we get positive results

10 months ago

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SWI

Doing all they can to deny even properly diagnosing the problem including telling me the contractor said something different- basically CHW lie to you

10 months ago

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Camelia Borders

They take to long to send someone to fix the problem and if I complain they tell me to find someone and they will reimburse me and that never happens

10 months ago

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Eileen

To date, I have no negative remarks. I have been pleased with Choice.

11 months ago

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Judy

I was under the impression I would just pay a co-pay, but that’s not true. I always end up paying for parts for service plus the co-pay.

11 months ago

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Anthony

From start to finish was to easy. The tec was on time and knew his job

11 months ago

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Ben

The technician didn't show up twice after scheduling. We need to get our dishwasher fixed. I paid the premium now you.must fix the problem. Yhis is very frustrating.

11 months ago

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Albert

Great company to work with. They send some one as soon as they can.

11 months ago

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Anna

Good service and reliable. Nice to have someone "on call" so tp speak

11 months ago

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Joe

Filing a claim was easy and getting it scheduled was no issue

11 months ago

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Robert

They served me with sending a reliable person to fix my dishwasher,

11 months ago

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Mary Hall

I sent my "Positives" yesterday. I do not believe I have more to say. Thank you

11 months ago Edited April 24, 2025

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Anonymously

When my water heater failed, the repair process was slow, causing me a lot of inconvenience.

11 months ago Edited April 24, 2025

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Ruth and James Baugh

Always easy to work with and they. Have done an excellent job on both occasions

11 months ago

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Thomas

Speedy, Replaced a 35 year old garage opener with a brand! new !

11 months ago

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Jason

I like how you ordered the parts at your cost and saved me money

11 months ago

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Ronald

Great service with no issues. Repairs were completed quick.

11 months ago

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Ethel

excellent service. Service provider fix my dryer and it is working great.

11 months ago

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Larry Bolden

The service was very professionally done and the technician was kn

11 months ago

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Douglas Stephenson

They look for ways to not pay claims. I have been totally frustrated with them. Their network of repair people is very limited so I have had to look for people.

11 months ago

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Stephen Ferreira

The LG tech was top notch, very professional, I would recommend him to all!!!

11 months ago

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Cherell Austin

Great rapid response and dispatch contractor within 2-3 days of claim

11 months ago

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Rene Juza

Very quick to reply to claim. Very happy with choice warranty!

11 months ago

Choice Home Warranty Reviews