Choice Home Warranty: Read 46,188 User Reviews From Real Homeowners

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Verified Customer

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Jack

With my microwave, everything was handled perfectly. Very professional. And very price-competitive.

1 year ago

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Anonymous

They were very responsive to my questions. And the company that they sent me was great.

1 year ago

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Manuel

I was satisfied with it. They're accurate on the work and the time they are available do the work.

1 year ago

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Verified Customer

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James

It took a while to get the person here and then the problem wasn't fixed. It took a long time to get the part and I'm still not sure it's fixed.

1 year ago

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Verified Customer

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Shirley Dallas, TX

O Swift pumbing did a good job. Oliver very professional and knew how to solve the problem.

1 year ago

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Verified Customer

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Sheila Missouri City, TX

I have been waiting for months for my dryer to be delivered or fix. Getting notices for home association keep cancelling. i have a sick husband. Spoke with supervisor. Still.i' so disappointed.with CHOICE HOME WARRANTY.

1 year ago

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Verified Customer

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Mary Columbus, OH

Peace of mind for us and I feel the money we are charged for the year is very fair.

1 year ago

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Verified Customer

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Doug San Angelo, TX

Choice went out of their way in obtaining a contractor to take care of my home plumbing issue.

1 year ago

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Verified Customer

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joel ermis Queen Creek, AZ

If I could give negative stars I would. Salesperson promised promised promised. Two months later filed first claim and was denied. I was told by others choice was a poor choice. Lesson learned.

1 year ago

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Verified Customer

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Curtis Bennett Dallas, TX

I have placed two claims with CHW. The first was easy. The second involved some negotiation to get it done properly.

1 year ago

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Verified Customer

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Cerene Chicago, IL

I'm having major electrical issues. Even though I picked the packaged that covers EVERYTHING. The issue that I have isn't covered. Such a waste of money.

1 year ago

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Verified Customer

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Shem

They got very excellent services and they are straightforward. Whatever they say is what it is.

1 year ago

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Verified Customer

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Michael Cardillo Shelbyville, IN

They were very responsive, they kept in contact with me, and they got somebody out here quickly.

1 year ago

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Verified Customer

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Herbert Powder Springs, GA

I have used the company several times and each time my problem has been taken care of.

1 year ago Edited January 18, 2024

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Verified Customer

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Marge Grand Rapids, MI

I didn’t know you would have such a hard time finding a technician in my area. But you should have kept me better informed about what was going on. I was very frustrated about your lack of communication.

1 year ago

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Verified Customer

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David

The water tank was replaced by A1 plumbing and they charged me 400 and something dollars plus the $85 service fee and I could have replaced it myself as it turned out and saved all that money.

1 year ago

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Tamazine

In the several instances that we've had working with them in these 6 months, talking to them on the phone has essentially been no help to us.

1 year ago

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Cheryl Pittsburgh, PA

I think the monthly payment is too high the companies you have you do not have enough $85 for a service call . And it takes too long for companies to respond

1 year ago

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Verified Customer

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Laverne Hoffman, NJ

A timely response to my appliance repair and repair work was completed with satisfaction

1 year ago

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Robert Murrells Inlet, SC

My overall rating because choice save me money throughout the years of being a member

1 year ago

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Verified Customer

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Sharon R. Simonson NC

CHW really came through for us when our water heater went out. It was taken care of immediately!

1 year ago

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Verified Customer

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Larry C Columbus, OH

Worst experience of my life. I would never recommend this company to anyone. It took me dozens of phone calls from the beginning of June until the end of December to get issues fixed. NO ONE would help me

1 year ago

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Verified Customer

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Shandust Upper Marlboro, MD

The company is outstanding all of my needs were met and I was provided the best serves possible.

1 year ago

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Verified Customer

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Raymond

easy to schedule a service call. Problem was fixed when the service provider came to my house

1 year ago

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Verified Customer

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Ana Hinojosa Keller, TX

So responsible and addressed our issue. Well worth the money we have spent on it.

1 year ago

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Verified Customer

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Arianna Christiano

The 2 young men were great. They did a great job. It works. Very kind and helpful. Thank you.

1 year ago

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Verified Customer

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Anthony Pawleys Island, SC

I disliked the fact that CHW refused to pay a similar style kitchen faucet and ultimately cancelled my policy without replacing it at all. I emailed customer service and did not receive any reply.

1 year ago

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Verified Customer

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Robert Las Vegas, NV

Choice has sent out a repairman on every one of my claims. I only had 1 problem with Choice since I became a member.

1 year ago

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Verified Customer

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Denice Sanford Los Angeles, CA

I like the plan, but trying to reach someone to let them know the problem wasn't fixed, is difficult

1 year ago

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Verified Customer

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Dr. Àmanda Ducksworth Mableton, GA

I secured Choice Home Warranty for my home purchase in 2023. I reported two appliances. My refrigerator claim was denied and still is not working properly.

1 year ago Edited January 17, 2024

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Verified Customer

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Jack McElroy

Sucks. They have yet to help. I had someone tell me that my claim was denied because the work was done prior to approval. It was never done. What kind of incompetence exists here.

1 year ago

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Verified Customer

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Peter Fixler Pompano Beach, FL

Professional , prompt A/C Mechanic was on time fixed the problem to my satisfaction

1 year ago Edited January 10, 2024

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Verified Customer

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Lynda Derby, KS

The tech was on time, new his craft and offered advice on operational questions.

1 year ago

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Robert

I liked how quickly the service was. I also liked how easy it was to make a claim.

1 year ago

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Verified Customer

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Lana Baton Rouge, LA

Arrived on time, neatly dressed, diagnosed the problem, fixed it and explained problem.

1 year ago

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Verified Customer

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Sharon McDonough, GA

Have had great service. The last person that came out for electrical problems was great.

1 year ago

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Walter Kingwood, TX

They have been easy to work with, and always follow up. The service so far has been excellent.

1 year ago

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Verified Customer

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Fuller Opelika, AL

Easy to set up appointment. Repair man was friendly and let me know everything he was doing.

1 year ago

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Verified Customer

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Leroy Griffin Grovetown, GA

Outstanding always get the job done, selected quality professionalism personal.

1 year ago Edited January 4, 2024

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Verified Customer

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Keith

They were working on a ceiling fan for me that broke. And they did not respond on the approval to do the work until the following day when the repairman had already left. The value of the appliance replacement is very low, and the quality is very low. It doesn't match my appliances.

1 year ago Edited January 3, 2024

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Verified Customer

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Jill Frisco, TX

Choice home warranty worst home warranty ever I am reporting the to BBB for an F rating. They sent 2 plumbers out for the same thing and then rejected it. Save your money home warranty is a SCAM!!!! JillK

1 year ago

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Verified Customer

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Deborah McClendon Atlanta, GA

The response time after filing a claim is excellent. The service providers are professional.

1 year ago

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Alek Ayrapetyan Granada Hills, CA

This company meets expectations, quick respond to calls with professional service

1 year ago

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Gale Ellsworth Brentwood, TN

Great Response and great repairs. Friendly repairment and the work they preformed was excellent.

1 year ago

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Verified Customer

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Jay

My water heater need to be replaced they asked me I have to be responsible for $ 1313 and the deductible and you have to wait if you lucky 2 weeks with no hot water. My experience will not recommend CHW.

1 year ago

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Verified Customer

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Amanda Tedesco

They are fast at getting someone to contact u when u put in a claim. They have been very helpful

2 years ago

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Maria Penitas, TX

I like everything about this company they really care about there customer and very affordable.

2 years ago

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Gary and Dottie Anderson Columbus, OH

All was taken care of. Owner of service company was great and made sure everything was done correctly.

2 years ago

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Anonymous

On my refrigerator ice maker, I called them. Then by the next day someone was here to look at it.

2 years ago

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Verified Customer

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Safdar

I had a plumbing leakage so I called the warranty. The guy came and he fixed it timely.

2 years ago

Choice Home Warranty Reviews