Choice Home Warranty: Read 46,189 User Reviews From Real Homeowners

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Verified Customer

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Stephanie Bibler

We read that it was the best, but we have found out that they do not do what they said they will do.

6 months ago Edited December 2, 2025

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Terry

Decent warranty and support! Sometimes difficult working with contractors.

6 months ago Edited May 22, 2025

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Denise

Both gentlemen were respectful, clean, and professional!

6 months ago

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Carl

Quick response and resolution to my repair needs.

7 months ago

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Louis

I RATE THIS COMPANY A 20 THEY TAKE CARE OF BUSINESS NO BS.

7 months ago

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Abdi

Customer service quick fix the problem 100%

7 months ago

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Dahrie

Easy to set up appointment. Service Tech very professional!

7 months ago

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Tapoyea

The company quickly responded to my complication.

7 months ago

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Andy

The best home warranty company on the market!!!

7 months ago

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Edward

good price and ease of filing a claim and good service time

7 months ago

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Mike

Like the tech that was sent , a real pro

7 months ago

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Carlos

Made a claim and by the afternoon my AC issue was resolved

7 months ago

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Wilmer

Immediate response and great costumer service

7 months ago

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Wayne

My technician was friendly and gave good advice

7 months ago

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Widnert Leurgiste

Good customer service 👍, Quick response and service

7 months ago

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Albert

My claim hasn’t been completed, it’s been a month already. They haven’t reached out or offered me a solution. Thinking of canceling my policy.

7 months ago

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Angelique Shaw

I like having home choice warranty. They really helped me.

7 months ago

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Karen Bosco

Did great timing in claim and repair men excellent

7 months ago

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Mustapha Moughnyeh

Excellent work on time and knowledgeable

7 months ago

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Charles Barefield

The monthly rate seems to be higher than everybody else just wondering why

7 months ago

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Jaquana Lango

Excellent & fast service when filling a claim

7 months ago

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David Brook

Please check my other comments in this response.

7 months ago

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Rick Kamp

Professional, and complete! Thanks much!!

7 months ago

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Gina Santoro

Quick and professional experience. I was very happy.

7 months ago

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Ann Campbell

Reliability of service personnel chosen by Choice

7 months ago

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Rachel Lewis

Provided great service which was my first time using them

7 months ago

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Linda

CHW is very good! They are patient and professional.

7 months ago

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Mary Hayes

The best home warranty company out there

7 months ago

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Solomon Anonye

The technician is well experienced and he w

7 months ago

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David Ritch

Great claims process and attentive customer support

7 months ago

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Tyrone Williams

Staff was very professional and friendly.

7 months ago

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tony c.

It was easy to get help and problem fixed

7 months ago

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James

The customer service both on the phone and the repair crew

7 months ago

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John

Excellent service and will always used them.

7 months ago

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Boyd

Some claims that I thought should have been approved were denied.

8 months ago

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Lynn Swafford

I thought everything with my claim went well!

8 months ago

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Peter Hanchett

It did take them long to arrive at my home an repair the problem.

8 months ago

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Stan

I had a terrible experience with this company. My warranty wasn't covered, and after multiple attempts to get repairs, they denied my claims. The sales team misled us from the start, and my sisters faced similar issues. We paid in cash and have only encountered poor service. I wouldn't recommend them.

8 months ago Edited April 24, 2025

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Verified Customer

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Jaime

the 1st time the Tech came out he was sure it was the filter on our frigs, 3 calls later same problem. everytime is was $75 for nothing big scam

8 months ago

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Wilford

Professionalism and promptness. Customer service was great.

8 months ago

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Idris

I like the prompt response and turnaround of the claim.

8 months ago

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None ya business Yep

I would prefer that support spoke better English.Maybe stop outsourcing?

8 months ago

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Vicki

Easy to work with, quick response, qui,k service.

8 months ago

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Kimberly

I do not dislike nothing about this company!

8 months ago

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Terence Young

Status updates and explanation of problems found

8 months ago

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Eric

The company works too hard to not pay, or unreasonably fairly pay, claims. It is a continuing fight which will cause me to switch providers.

8 months ago

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Lori

I left a message yesterday. Nobody has called me back. You guys said someone to come out and fix my washer and it’s still out of ballance

8 months ago

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Judith Fernandes

They gave me 388.00 for a build in stove. Didn't replace it like they should have!!!! A new at Lowe's cost 1,999 00. What a rip off!!!!!!

8 months ago

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Darlene Coplin

I have been with Choice for over 7 years, I love you guys

8 months ago

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Guy Delatour

I like they promptness in responding to calls.

8 months ago

Choice Home Warranty Reviews