Choice Home Warranty: Read 52,564 User Reviews From Real Homeowners

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Otis and wanda Frederick

It sounds like a good company to be with. I have not had any bad experiences with Choice.

9 months ago

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Donald

Ken the technician, was wonderful, helpful , and very friendly. Off shore customer service makes things extremely difficult.

9 months ago

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Conrad

Response was very good positive..Appointment was set within 24 hrs from my request..

9 months ago

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Crystal Jaurigue

They offer a great deal if you sign up for more than a year. Saves money doing it this way.

9 months ago

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Perumallu

Claim request and processing is simplified and excellent service from providers.

9 months ago

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RITA KANGOMA

They were very cooperative with all the changing of times and knew right away what the problem was. Thank you.

9 months ago

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Ravi Yadav

These people are really awesome. They help same day if any issue in your house equipment.

9 months ago

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Andy

My AC unit was approved for replacement and Choice is only reimbursing me one thousand dollars. I feel like Choice misrepresented how the warranty works when I initially purchased the home warranty.

9 months ago

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Randy

nothing at this, contractor was on time at each appointment, they did very good job

9 months ago

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Douglas

I needed a Home Warranty company And your email happened to pop up at that time.

9 months ago

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Paul

The company was rated well and the process for filing claims was easy and reasonable.

9 months ago

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Patricia

I have had Choice Home Warranty for a long tome. Issues always resolved quickly with good service

9 months ago

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Cedric and Rebecca Ellison

Choice Home Warranty yearly cost is very affordable and they are easy to contact!!

9 months ago

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Eddie

Researched ratings on all of the reputable home warranties and Choice came out on top.

9 months ago

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Joan

Was discussing home warranties few years back,Choice Home Warranty was recommended 😀.

9 months ago

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Stuart

The Plummer was very good. Right now, the problem is fixed. We have a contract with Choice

9 months ago

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Claudia Jack

They provide excellent customer service. Employees are courteous and caring. Highly recommend.

9 months ago

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Maurice

Always a great Customer Service experience. Super fast and extremely professional.

9 months ago

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Rosalind and Darryl Bradley

Excellent customer service. We never have to wait for a long time for someone to come out

9 months ago

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Jerome

We pay a resonable fee and they come soon after we call to have an appliance fixed or replaced!

9 months ago

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Stanley Magness

I checked BBB and what the rating was, was good for me. I have used the one time and was very pleased

9 months ago

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Gisele Rue

Got back to me about my heater and got someone to my house right away to fix my heater

9 months ago

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Darren Atwood

We’ve been very happy with Choice and the service reps they’ve called in for us.

9 months ago

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Linda M Duke

Got a great HVAC company to fix my furnace. Did a great job during the big storm

9 months ago

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Patricia Postel

I have been waiting for over a week to get my furnace fixed, temperatures at record lows and they can’t even tell me when the parts will come in

9 months ago

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Merelynn Carrington Phoenix, Arizona

I am not happy with home warrenty, they didn't pay the last claim and this one they had me schedule sn appointment on line, then the company with the appointment called and said they don't work with choice

9 months ago Edited September 17, 2026

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Verified Customer

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John Mould

Great customer service when the garbage disposal was clogged. Thanks for the rapid service.

9 months ago

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Ramirez and Veronica Cruz

Awesome company very satisfied with everything wouldn’t change for nothing thank you home choice

9 months ago

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Margaret Nichols

They responded quickly to my claim and the issue was resolved within 48 hours .

9 months ago

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Jason And Kathleen Daniels

choice home warranty will find every excuse in the world to deny your claim. They are extremely creative in telling you that your claim is denied, while in the same breath, ask you to renew your contract. Don’t do it.

9 months ago

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Floyd Williams

Very prompt with resolving my issue.Im really glad for a fast fix on my furnace problem. Thank you.

9 months ago

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Ellen

LFHVAC, the company sent to fix the leak in my furnace did not solve the problem. When he was to come back . never showed up and never called. It was not fixed right the first time and I would like my $75 returned

9 months ago

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Jordan

9 months ago

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Tracey

The worker was timely and fixed our problem so that our refrigerator door wouldn't fall off.

9 months ago

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Karen Saladin

I have been without a refridgerator for 2 months. We have repairman scheduled to cone to the house but they don't show up. 2 months is totally unacceotabke. I would recommend that no one do business withChoice.unacceot

9 months ago

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Keith

Covered 5 year old washer circuit board with no pushback. However, would not cover ice maker on 14 year old fridge.

9 months ago

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Calvin

No one was able to come out to fix my kitchen water until 4 days later. In the meantime I was suppose to let water leak on my kitchen floor, unsatisfactory respond. Service was not provided. Unhappy customer!

9 months ago

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Frank

Choice Home Warranty has provided excellent service every time we have had an issue at our home.

9 months ago

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Eileen Gianola

Service is perfect. Quick, knowledgeable fixed! Love knowing they fix the problem and it's done!

9 months ago

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David

the first visit was good when they repaired the dry but the second time it took 4 days to get a company to come

9 months ago

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Robert Mahoney Andrea Pianga

I have a contract with them. The service person arrived promptly and did a great job.

9 months ago

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Michael

They responded quick, had someone here just as quick and fixed quicker. Wonderful place.

9 months ago

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James

Every time I call to cancel I get transferred to several different lines only to be told “im not trained for this, let me transfer you to who can” after 4 transfers and no response ill just cancel my card

9 months ago

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Christine

The representative was professional and thorough. However, it it to long between his first visit and repair visit.

9 months ago

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Queenie

I liked the agents professionalism, and attitudes. I didn't like the system's follow-up and timing on claims.

9 months ago

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Lou

Was satisfied with the quick response and timely manner to get things accomplished

9 months ago

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Bruce

Was referred by a friend. I like the quick responses when we have a warranty need

9 months ago

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Rebecca

Responsive. But often difficult to provide contractors who work with Choice in the Chattanooga area.

9 months ago

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Frank

Choice was the company that covered all the appliances l needed covered. The price was the best for what we got .

9 months ago

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Vickie

What we related to leave, we would get in replacement, and what we got are completely 2 different things. And even at that, we have not received a refund yet, we are very disappointed.

10 months ago

Choice Home Warranty Reviews