Choice Home Warranty: Read 52,564 User Reviews From Real Homeowners

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jamesjr singleton Sacramento, California

The plan was explained throughly by the person in charge and I ended up with a better understanding and deal.

4 months ago

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Jill St. John Atlanta, Georgia

Pretty Good Service. Vendors may take a little longer than you would like to wait but overall not bad.

4 months ago

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Theodore Lopez Boerne, Texas

EXCELLENT CUSTOMER SERVICE PROMPT DIAGNOSIS & REPAIRS PERFORMED IMMEDIATELY & PROFESSIONAL WORK BY TECHNICIAN

4 months ago

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Gale Ellsworth Brentwood, Tennessee

Chocie Warranty is so easy to communicate with and their service and follow up has been outstanding. r

4 months ago

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Yashica Holmes Fort Worth, Texas

I like that it only took about 24 hrs or less for someone to answer my request that needed to be taken care of

4 months ago

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Pastor Morales Fort Myers, Florida

Need faster service with the companies you use......I called Thursday for my fridge and the company your using won't come till Monday to see why's happening not good

4 months ago

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John Bryant Saint George, Utah

When the home owner calls in LISTEN to them and forward the info to the repair company so we can resolve the problem faster

4 months ago

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Ronald Castillo Sunnyvale, California

My appointment was 3pm-8pm the technician was there at 3 10. I like the tech was at my house early not at 8pm.

5 months ago

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Charleen Chiang Saratoga, California

The technician from Elite plumbing is great, but the time takes Choice to find technician and schedule confirm is not that smooth and late

5 months ago

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Chau Nguyen North Las Vegas, Nevada

Your agent determined not to pay the technician to fix my issue. The 2 main wires of the AC system were burned. I have to pay with my own money to repair or it will become a fire hazard. Your agent determined not part of the wear and tear. I am very disappointed at this decision.

5 months ago

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Dennis Riggin Denver, Colorado

I am a paying customer for choice home warranty. Every time I make a claim, it gets denied because it's not covered under certain section of the policy. Not only I lose the service call fees, I'm paying for a warranty that doesn't cover anything. From this experience, I will never sign up for another home warranty company ever again.

5 months ago

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Patricia Weethee Columbus, Ohio

We had to wait several days for a technician to fix our water tank. I would have expected one within 24-48 hours. The only reason for 4 stars.

5 months ago

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Troy Wyles The Woodlands, Texas

They are a joke of a warranty company always looking for ways not to pay for things. Cover one part in a system not the other. Or cover the part but not the labor and consumables to do the work, I was with American home shield before much better company.

5 months ago

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Pat Genovese Monroe, New Jersey

The assigned technician was professional and knowledgeable about the units we had …. And advised accordingly

5 months ago

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Marta Delgado Clermont, Florida

no problems on requesting services or making a Claim, Im waiting for the money to be able to buy my new refrigerator.

5 months ago

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Lorenzo Mariner Augusta, Georgia

One of the most unhelpful warranty companies in the business! Once my contract runs out, I won't ever use them again! You always have to pay money for a repair because they always have a loophole about something is not covered. They are terrible to deal with and I feel they are in business for themselves, not to help the customer!!

5 months ago

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Keith Powers Spanish Fork, Utah

Initially payment for a part was denied by you. Due to the perseverance of the technician about an hour later it was approved

5 months ago

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Isabelle Knoxville, Tennessee

Efficient and quick response. The contractors are very punctual and available in a timely manner to address the issue.

5 months ago

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Richard Smith Commerce, Georgia

I had to stop my feet to get my claim covered. I don't feel like I should have to do that if I'm paying for a service and have only used it once a year and paid in over $600.

5 months ago

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Lori Crocco South Miami, Florida

I am very pleased with the response of the service technician. He is professional and explains issues very clearly.

5 months ago

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Jeffry Barnett Dunedin, Florida

I worked with Nate D. He was very friendly and knowledgeable. He took the time to answer all of my questions!

5 months ago

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JAMES CHRISTIANO Hicksville, New York

LAST TECH WAS GREAT BUT MOST ARE INCOMPETENT. I GUESS YOU DON'T PAY THEM ENOUGH FOR THE GOOD ONES TO WORK FOR YOU. I'M THINKING THIS GUY COULD BE A START-UP AND IS LOOKING FOR WORK?

5 months ago

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Alice Curtis New York City, New York

Very easy to put a claim in and the response in fast. Tech was knowledgeable and had the problem fixed fast.

5 months ago

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Jeannie Suter Northfield, Ohio

Not the company the use to be. They figure out a way to be more than one service fee! I had them for years in Ca and never had the first issue. I’ve had nothing but issues in Ohio!

5 months ago

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Nancy LeTourneau Waite Park, Minnesota

I like everything because it gives me peace of mind. No matter how good something may be things breakdown.

5 months ago

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Amanda Rodriguez Bellevue, Washington

The plumber came to my house the same day of my service call and I appreciate that. Great customer service from J&L

5 months ago

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Joyce Hamann Budd, Illinois

The agent was very nice and did a great job explaining everything and got me a great senior rate. Thank you.

5 months ago

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Chris Piehota Arlington, Virginia

Service was absolutelt abysmal. Took forever to get service lined up. Then, whem service diagnosed the problem, of course it was not covered by what it beginming to look like a warranty scam. I am utterly disappointed and would not recommend your prpgram to anyone.

5 months ago

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Margie A. Cole Lockhart, Florida

Great service. The service guy was great got the job done quick and efficient. Explained everything to me.

5 months ago

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Verified Customer

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Keisha Floyd

Great warranty company. Just dont like when an item/service is not covered, you still pay a service fee.

8 months ago

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Verified Customer

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Albertkathryn

I haven't compared other warranty companies and I haven't filed any claims yet. Thus,I won't really know how they are until that time.

8 months ago

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Verified Customer

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Bernardkaren

Choice Home has been very easy to work with. Response time is good and workmanship is good

8 months ago

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Verified Customer

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Kenneth

Good Service at a reasonable price. The job was well done in an expedient manner.

9 months ago

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Verified Customer

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Sherry

I was impressed at the speed of service that was given for my hot water heater issue. Thank you

9 months ago

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Verified Customer

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Terrance

I expected a warranty company ti honor its agreement. They only want to fix cheaper equipment. If it costs more than they anticipated, the claim is denied. Out of pocket for the client.

9 months ago

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Verified Customer

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Tajuanda Montreuil

Quick service! I was able to get my issue resolved the same day I submitted my claim.

9 months ago

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Verified Customer

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Corrine

Called for broken garbage disposal. I was able to get the appointment right away.

9 months ago

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Verified Customer

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Thomas

It's not as affordable as I thought. I could put my money in an emergency savings to help pay for replacement or repairs.I tried to cancel my renewal but got no response so now I'm out $900.00 Don't waste your money.

9 months ago

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Verified Customer

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Jeanne Christy

Two claims and excellent service. Very easy to file the claims. Quick response.

9 months ago

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Verified Customer

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Maryum

One of the best service visit! Professional and knew what they were doing! Orlando was amazing!

9 months ago

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Verified Customer

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Milesha Grier

So far the claims have been very easy to file and the contractors have been great to work with!

9 months ago

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Verified Customer

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Maggie Brooks

Everything worked out after the first company all issues where taking care of . Thank you for your help.

9 months ago

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Verified Customer

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Francis / Barbara Sapp

My wife who is a Re.altor chose this company 5 years ago when we built our home.

9 months ago

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Verified Customer

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Congrado Garcia

For some time I did. I quit due to the $49.95 monthly due and $75.00 worker visit.

9 months ago

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Verified Customer

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Erma Moore

I heard this was a good warranty company to work with and I've been with them for while now. This was my first time reaching out to them and they couldn't help me.

9 months ago

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Verified Customer

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Christopher Eggleton

I’ve placed 3 claims and they were completed quickly and with no hassle whatsoever.

9 months ago

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Verified Customer

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Tammie McFadden

The excellent turn around time and sending only the best company to fix the problem.

9 months ago

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Verified Customer

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Sandra Dunn

I have sent in my review two weeks ago. Again, I was very pleased with the service.

9 months ago

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Verified Customer

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Ronny Worsham

Choice is great to work with. Response for service is very good. Highly recommend Choice warrenty.

9 months ago

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Verified Customer

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Mike And Karen Steadman

Didn’t go at all. Choice home warranty didn’t send me a technician so my heat pump didn’t get checked out. It’s all good it’s still working so I guess the noise we were hearing didn’t amount to anything

9 months ago

Choice Home Warranty Reviews