Choice Home Warranty: Read 42,071 User Reviews From Real Homeowners

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Bandon

Terrible customer service, extremely disorganized and dishonest and we’re thoroughly disappointed.

4 months ago

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Anonymous

Terrible service, always late, no live person to talk to, takes two weeks to schedule a call, lacking experience.

4 months ago

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Joshua Crutcher

Worst company they argue the value force to accept a low offer that doesn’t even cover labor horrible company

4 months ago

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Morris

They found the problem quickly, I made repairs.

5 months ago

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Richard

Takes to long for answers and communication.

5 months ago

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John

Fast service, dependable service providers.

5 months ago

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Ann Marie Ford

Choice has a hard time finding service providers in our area

5 months ago

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Teresa

Did great, but did not cover all expenses!

5 months ago

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Louise Baloun (Weezy)

Happy with my contract although last claim was denied. 😐

5 months ago

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Barry

Good vendor but slow service. Customer service just ok.

5 months ago

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Janice Smith

Sometimes it takes a while to find contractors.

5 months ago

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Robert Hawkins

You dont follow through, say one thing and do another. You don't return calls ,and you try to not pay claims

5 months ago

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Tommy Ft. Washington, MD

Befor the last snow On Thur, I called in my HEAT. I DIDN'T GET THE NAME OF COMPANY TO DOTHE WORK UNTIL SAT AFTER THE SNOW SO I CALLED THE COMPANY AND THE SAID THAT THEY DO NOT WORK ON SAT BUT IF I PAY A EMERGENCY FEE THAT THEY WOULD COME OUT. I CALLED CHOICE AND THE REFUSE TO PAY THE EMERGENCY FEE, SAID IF I WANTED TO COMPNY TO COME OUT I WOULD HAVE TO PAY IT MYSELF PLUS THE SERVICE CHARGE. SO I DID NOT GET MY HEAT RESTORED UNTIL MONDAY. I HAD TO GO OUT AND PURCHASE TWO HEATERS TO SURVIVE THE COLD. AND THAT WAS REALLY UNFAIR BECAUSE I PAY YOUR COMPANY FOR THIS REASON.

9 months ago

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Hernan

I liked the attention Choice home warranty put in my needs. Thanks

3 months ago

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Manuel

Quick service and great serviceman. Very friendly individual and knows his job.

3 months ago

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Nancy

Everything went smoothly which is a huge plus

5 months ago

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Quittis

Plumbers are very good at their job and excellent service

5 months ago

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Nancy

Have been unable to find pool repair companies for claims that I have submitted

6 months ago

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Alexandra

Easy file a claim online, fast response.

6 months ago

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Amos Curry

Responded to request in a timely manner.

6 months ago

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Ryan Jacob

Very quick with response, easy scheduling.

6 months ago

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Santiago

Prompt; Professional; Punctual; Knowledgeable;

6 months ago

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Aaron

Best home warranty company ,no hassles so far

6 months ago

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Michael

Awesome experience A+ service, definitely professionals

6 months ago

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Thomas Knepple

Outstanding work and people thank you very much

6 months ago

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Debora Abel

Horrible customer experience for repairs to my AC unit. No clear answers on the charges due. Was without Air in AZ for 3 weeks. Found a new company.

6 months ago

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Michele Shepard

Easy process for claims. Quick customer service

6 months ago

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Steve Ginther

Very professional and knew what he was doing.

6 months ago

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Melissa

They sent Sears out to fix our washer. What a great technician!!

6 months ago

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Kevin Taylor

Easy to file claim and representatives are very responsive.

6 months ago

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Anthony Coviello

Great service and customer service and wonderful

6 months ago

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Doreine Lane

Technican was very professional and knowledgeable.

6 months ago

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Deborah Burdman

Representative was great and very knowledgeable.

6 months ago

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Fredy Rondon

They process my claim fast and efficiently

6 months ago

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Ramona Carrillo

Excellent service and grat job, thank you!

6 months ago

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M L

The locksmith you provided was EXCELLENT!!!

6 months ago

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Cindy Kwong

Great experiences working with the agent to get signed up

6 months ago

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Annette Corallo

Liked quality of service, disliked how long it took to schedule the repair.

6 months ago

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monica hudson

Choice warranty is doing a wonderful job.

6 months ago

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Donna

Prompt, Excellent service. True to their word.

6 months ago

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Robert

Easy quick claims, and great contractors.

6 months ago

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Elvie Snead

Well I like the fast response to get a technician out.

6 months ago

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M Patel

Excellent service. Quick and efficient.

6 months ago

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Bea Wright

Poor communication. Had a no show for a supposed appointment. Another time tech delayed way past 8 pm.

6 months ago

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mark phillips

I was lied to about my spa coverage I was told by multiple reps that it was covered once a claim was filed it was not covered

6 months ago

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Barry Cohen

Took care of the one issue I had with a repair.

6 months ago

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Ray Murphy

Great service! Outstanding company- thank you!!!

6 months ago

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Michele Edwards

So easy to work with and such professional technicians

6 months ago

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Carter Schultz

Prompt, quick, and very helpful service.

6 months ago

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Raghu

Great service and prompt response. Good issue resolution

7 months ago

Choice Home Warranty Reviews