Choice Home Warranty: Read 49,358 User Reviews From Real Homeowners

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Verified Customer

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Nelson Perez

Choice home warranty was great I would recommend them to anyone

8 months ago

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Mohammed Rabbani Syed

Good service I had multiple claims which got assigned and resolved quickly.

8 months ago

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Floyd D Collins Jr

The last couple claims have been executed to perfect! Exactly as expected!

8 months ago

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Jeremy Harenza

Everything worked smoothly. Quick response. Repair service was good.

8 months ago

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Robert Sandler

They were efficient, and took care of what needed to be done.

8 months ago

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Milan/Jaitali Patel

Service takes couple or more days to come but otherwise it is good so far.

8 months ago

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Robert Hildenbrand

I am not a maintenance person. I needed some form of getting things fixed.

8 months ago

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DHARMENDRA NANAN

Not a good experience so far the second repair service was not good at all customer service is below average.

8 months ago

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Oluwabiyi

I like that my warranty call was scheduled as quickly as possible.

8 months ago

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Tony

Everything went well, on schedule, and no mess to clean up. Good job!

8 months ago

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Anthony

They seemed to be the best at what they do The work I have had done has been satisfactory

8 months ago

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Tracy

Everything was great, repairman professional, curtious. Prompt.

8 months ago

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Angely

Because I like the service I received whenever I put a order in

8 months ago

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Maritza

Contract is not specific on coverage, you get a no coverage item noticie after you pay the $85 deducible,

8 months ago

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Kanchan

Good customer service. Website is easy to navigate and set up as per need.

8 months ago

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Terry

I researched their reviews and found they were in the top five.

8 months ago

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Benita

Very reliable and professional. The technician was very knowledgeable.

8 months ago

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Sam

Easy to file a claim. Response is quick and technicians are professional.

8 months ago

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Jesse Mable

Customer Support, Promt available services providers and reasonable price

8 months ago

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Louisa

Very professional. All contractors that were sent to do work were excellent.

8 months ago

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Boby

Liked the contractor you sent and the parts were by original manufacturer.

8 months ago

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Barb

They seemed to have the best ratings of all the companies I looked at.

8 months ago

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Ray

Pricing and customer service, very easy to get repair service

8 months ago

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Dennis

They seemed to be one of the top companies for warranty service

8 months ago

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Karen

After I paid $75 for a service call on my leaking refrigerator, I was advised Choice would not authorize gasket? Repair because the gasket was “dirty”

8 months ago

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Jacquelyne Johnson

Very nice and accommodating. Went belong to make sure I got the best w

8 months ago

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Merly Davis

Taking care of business right away. Satisfaction guaranteed.

8 months ago

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Linda Culberson

They respond quickly by choosing a company to fix your need.

8 months ago

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Cheryl Schulz

They took cate of replacing my water heater within just a few days

8 months ago

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Patrcia Buckhanon

When I call about my appliances they give me appointment right away

8 months ago

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Robert Hunter

Great service and timely assignment of tecnicians to conduct required service

8 months ago

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Inger Gronn

They have always given me good service and I love how fast they respond

8 months ago

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Alex Macias

Because of their customer ratings and easy access to iniate their claim process

8 months ago

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Dawn Johnson

A Friend recommended it and it has been there when I’ve needed it

8 months ago

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Luann Hammack

Very prompt. Very nice over the phone. Has our problem fixed in a timely matter

8 months ago

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Joan Grossman

Had a good experience. Provider arrived on time and did a good job.

8 months ago

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Vickie and heath Culp

Choice was very prompt about getting me set up with plumber.

8 months ago

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Napoleon Morris

I called for two services to be done at the same time and they split them up it seems to me I wold have been paying $170 so I canceled the microwave call

8 months ago

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June C Bruce

Hi. Who texted me please? I had one claim and it was handled wonderfully!!

8 months ago

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Girishkumar Patel

Your product is good and customer service is really really good

8 months ago

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Janet Stabile

Very professional, on time, diagnosed and fixed plumbing issue

8 months ago

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Charles Zawadzki

I compared plans and settled on Choice based on price/coverage/reviews.

8 months ago

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Linda and Greg Caron

It has always been in a timely manner and very professional people.

8 months ago

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Christine Vanderelzen

So far so good Like all the people and the work men we had come out to help

8 months ago

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Arooj Naeem Washington, DC

My experience with Choice Home Warranty has been positive overall. The service provides peace of mind by covering major home appliances and systems. The claims process is straightforward, and customer service has been responsive. However, occasional delays in service and limitations in coverage for certain items have been noted. Despite these minor drawbacks, Choice Home Warranty offers valuable protection for homeowners.

2 years ago

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Barbara Lyttle Rancho Cucamonga, CA

On 6-15-2023, I called Choice Home Warranty to receive a quote and coverage info. I had the pleasure of talking with Adrian S. He was very professional and answered all my questions. He took the time to explain everything involved with their home warranty program. I appreciate his friendly attitude and willingness to address all my concerns. After checking into other home warranty programs, I chose Choice Home Warranty.

3 years ago

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James M. Brady Tomball, TX

We were pleased with the rapidity that CHW resolved our claim. Within 48 hours they had decided that the range/oven was not acceptable to repair and offered to issue an eLowes card to purchase a replacement. The replacement should arrive within 30 days. Were were disappointed in the amount of the ecard, which amounted to about 1/3 to 1/2 the cost to replace the unit. It will be a help but not what we had hoped for.

3 years ago

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Kathy Brayton Vero Beach, FL

I haven't used the company yet because I just finished the sales, discussion and payment portion of the contract. Three companies were vying for my business, and they all are equally persistent with almost identical ratings. It took all day for me to decide, compare and read the fine print because each of the three companies called and called and called. I then went to the reviews of the 3 different companies, and could have tossed a coin because the top two on my list had an equal number of negative reviews with a very high positive rating. I went with Choice Home Warranty because their (very persistent) sales person took the time to send the contract fine print for his company as well as his competition. Yes, I do read the fine print! I will say that although I went with Choice, they almost lost my business because they criticized their competition while their competition never criticized them. It may be a petty reason for losing business, but openly criticizing your competition and telling me "to be honest with you" just turns me off.

4 years ago

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Nicole Garcia League City, TX

Justin M was exceptionally helpful, professional, and extremely kind. Justin explained the policy to me along with encouraging me to obtain the three-year policy that also comes with six months free as opposed to a one year policy. This will save us a tremendous amount of money. I am extremely grateful to Justin for all of his assistance and guidance. He was amazing to work with!

4 years ago

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JJ Jenkins Eagle Mountain, UT

This company is very responsive when you need them to make a claim. Their price is a great value for your money. They have prompt and friendly customer service. We had a heating and air conditioning problem. They sent someone out within two days to check the system. First they cleaned it and then it worked. That saved us a lot of unnecessary repair costs because nothing was broken. This was a rental and all the way across the country from where we live. It gives us lots of peace and mind as customers and landlords, to know that we can count on them to fix problems quickly at a fair price.

4 years ago

Choice Home Warranty Reviews