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Choice Home Warranty Reviews

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9.4

Overall Score

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Efren

Convinence and easy to use when requesting service

5 months ago

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Frederick

Friendly and helpful. Prompt service with no hassle.

5 months ago

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Helen

Great service! Save a lot of money over the years.

5 months ago

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Gordon Fayette

Case was easy to submit and respond was fast

5 months ago

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RACHEL L KOCSIS

They do the job right. They are on time and professional.

5 months ago

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Daniel calderon

Made the proper work on washing machine .Did Great.

5 months ago

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Jim Highfill

Have done what they said.React to claim fast.

5 months ago

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Patricia

Convenient service easy to use customer friendly

5 months ago

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TOM HARRIS

They are responsive, within 24 hrs, The contractor they selected was fantastic, came with all the parts needed and was in and out in under an hour, my AC is now back to good again!! Claim procedure was pretty easy to file too…

9 months ago

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Den

Prompt service. Easy access to file a claim. Used them twice. Both times the problem was fixed.

3 months ago

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Kimberly Potter

Was very easy to file a claim and someone came to our home the next day to repair our leak.

3 months ago

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kashif khan

Excellent customer service more than another company I suggest to all my friends

3 months ago

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David Rocca

My technician was totally professional. I now have an ice maker that works

6 months ago

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Katrice G

I don't like the inability to follow up on an existing claim. I do like having protection over my major appliances.

6 months ago

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Amanda

It’s a pretty good company. It’s affordable and they respond well through their app.

6 months ago

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Bonnie

Choice is easy to work with and results have been good to date.

6 months ago

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Jim

Very thorough and detailed oriented. Found problem and repaired quickly

6 months ago

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Patricia

I really appreciated the quick response, excellent repair & low cost. Thank you

6 months ago

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James

Great Service and quality,I WILL RECOMMEND CHOICE TO FRIENDS AND FAMILY

6 months ago

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Ernesto

Good warranty. Omoaby fast claim approval right very fast customer service.

6 months ago

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Thomas

Technician was fast courteous, and even came out for installation on a holiday

6 months ago

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Patricia Olmstead

I like getting repairs/replacements for only the cost of the co-pay.

6 months ago

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Christine Paddock

I’ve always had a pleasant experience when calling Choice Home warrantee.

6 months ago

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Angela Aiken

The experience was great, issue completed in a timely manner.

6 months ago

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Leslie Valeriano

I will not be renewing my warranty. I was not pleased with Choice at all! There is always an excuse to not repair something and there is always an additional charge.

6 months ago

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James

We have used the service twice with a good outcome both times.

6 months ago

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Edmund

Serviceman was knowledgeable and the work was completed efficiently.

6 months ago

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Zia

Fast and great customer service. I really appreciate for all service.

7 months ago Edited January 5, 2026

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Leonard

Had an issue with my air-conditioning it took almost a month to get a qualified technician to come and repair it

7 months ago

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Sheila

Money saved is okay, air conditioner repair, I am paying more out of pocket than Choice Home is paying. Bad service and projecyy manger John I spoke to..

7 months ago

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Jameselizabeth

The customer service is very helpful and can usually help with all my needs.

7 months ago

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Madeline

Liked the technician, but the time to have the repair finished took over a week

7 months ago

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Helen

I really do like home choice warranty however I lost my job and asked if they would at least give me the $2000 back and they wouldn’t

7 months ago

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William Ronald Reid

The A/C Company, RN air of Yuma, AZ has been most Excellent.

7 months ago

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EMMANUEL AKINTUNDE

The time and money saved. It makes you worry less about repairs

7 months ago

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Nancy Laffey

Service contact person at home very professional and competent

7 months ago

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James And Ganna Mccollum

Value and response time! CHW doesn't waste time getting a technician arranged.

7 months ago

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ANDRE BAGWELL

hsd baf setvice from repairman & his company could nocl tact snyone at choice so not satisfied at all Deciding about cancelling

7 months ago

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ERNEST

The process was very efficient and the contractor was excellent.

7 months ago

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Billy Stone Jr

Very prompt and courteous Explained everything he did and why

7 months ago

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Dianne

When I have had to call for service I get a professional person with in a day!

8 months ago

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Sabrina

Could not get a technician to fix my HVac system for over a week. What is the use of the warranty. I ended up getting a private party to fix my HVac. So very disappointing

8 months ago

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Pam

They came out when they were supposed to and fixed my clothes dryer

8 months ago

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Sriram

Scheduling is easy on the website and calls are usually setup within 48 hours

8 months ago

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Orlando

Great service. No issues. Delivered exactly what was promised

8 months ago

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Debra

They never showed up, a vendor called me and wanted to commit to an extra $100+ and when i disagree they canc appt and no one from choice ever called.

8 months ago

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Edwin

The technician was able to fix the problem. Vitaly has a lot of knowledge.

8 months ago

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Daniel

Quality of providers is spotty - some good some not Sometimes takes several days for a provider to be selected.

8 months ago

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Tina

Very happy with our warranty. The contractors have been very good.

8 months ago

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Dan

It was an easy process to use I would recommend CHW to friends and family

8 months ago

@endstack