Choice Home Warranty: Read 47,662 User Reviews From Real Homeowners

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Cathy Fayetteville, GA

We were having an issue with our present home warranty provider getting our appliances repaired and we just checking out other companies. Sal Marino went out of his way giving us great customer service and discounts. We hadn't even enrolled yet. He is amazing!!

8 years ago

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Frank Tolleson, AZ

The sales person Matt R., did an excellent job in answering all of my questions, and telling me all about the different discount offers that Choice Home Warranty cover

8 years ago Edited September 14, 2021

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Karolyn Gaddis Texarkana, AR

I am a new customer with Choice and this is my first claim. So far I am very pleased with their response. Hopefully everything will go well, I took the reimbursement option. Will soon find out how it goes. I really like the option. Thanks ChoiceHomeWarranty.

8 years ago

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Lisa Voges Winter Park, FL

The person I spoke to when reporting my claim was nice, but seemed a little unsure of himself on the phone. I was specific that I would only be available Thursday or Sat due to my job, but 2 hours later received an email and recorded phone message saying someone was scheduled for the next day (Wed) between 11 and 3pm??? Why, when I was specific to my availability, would he have scheduled the appt at a time not convuenent for me? Also- why is Choice warranty now setting my appt when you clearly do not know my availability? Most people work and can’t be available on demand. Very frustrating on top of the fact I’m already stressed it’s cold outside and I have no hot water. Choice warranty’s process is just adding additional stress as now I have to leave a meeting tomorrow to call the company assigned to ensure they don’t show up tomorrow when I’m not here.

8 years ago

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Diana Taylor Exeter, MO

This is my first experience using choice home warranty, first time I had to use it they worked fast to get someone out to us on our heating unit. (we Live in a rural area) so it took a couple of days for someone to get to us, the person they sent was and is great. the blower motor went out he replaced and the choice rep was great. still having issues and to wind up paying for an issue that wasn't covered. but it could have been so much worse. I still would recommend choice home warranty.

8 years ago

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Vinodh Nair Henderson, NV

Wow,wow.wow, very impressed at the speed my claim was handled, definitely a 10. Keep up the great work u all do. "GOD BLESS" "MERRY CHRISTMAS" The Nair's

8 years ago

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Niranjan Shanmuganathan Alpharetta, GA

I would recommend Choice Home Warranty over any other providers for the coverage they offer to others. The agent Jeff K was very detail oriented and provided all information's that I was seeking. He was very professional and courteous in detailing the benefits.

8 years ago

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Dyann Athena, OR

Initial impression of Choice Home Warranty was thru the internet when I left a message for somebody to call me. I received a call back within three minutes which impressed me. I chose them because they had the highest customer rating. Whether Choice Home Warranty remains a good choice remains to be seen when the people I obtained the warranty for has to call in to have something fixed.

8 years ago

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Brenda Lucas

Jeff was very responsive to my request for more information on a home warranty. Once we decided to move forward with the plan, Jeff emailed us with the policy information within minutes. It is nice to have all the information and contact numbers if we have further questions or need to use the service in the future.

8 years ago

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Modesto Silverio

Jeff was great helping us to obtain the warranty service for the least amount of dollars. We're greatful for his encourament to save on the service that we purchased. We hope that the company service will be equal to his motivation and caring.

8 years ago

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Sui Ting Tan

My husband and I have no experience with your insurance company. However, we have a pleasant experience with Sale Representative, Jeff K. Very professional. Very pleasant to communicate and work with. Smart to introduce a longer period of coverage and also to save us money as the policy holders. Closed the deal with no difficulties at all.

8 years ago

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Scott

Jeff K provided excellent service - answered all questions clearly and as a matter of fact- was very personable - and most willing to serve with great concern for all my questions and needs - worked a great deal also for a senior citizen. Looking forward to a great relationship with Choice Home Warranty

8 years ago

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Richard Buza

Customer service was very cooperative in helping get my broken Microwave replaced. Each time I called to get the status of my replacement I was treated courteously, and professionally by the representative that answered my call.

8 years ago

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Vicky Pomona, CA

First time use of the warranty for a failed air conditioner with parts that were still under the manufacturer's warranty which meant Choice was under no obligation to help with any of the costs - but! They covered 80% of the labor fee for the service provider to get replacement parts from the manufacturer and install them in the unit. Now, that's great service!

8 years ago

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Barbara Herchick Weehawken, NJ

I called to add my sister's home to a policy and spoke with Jeff. He was very knowledgeable and helped us to make an informed decision about going with a three-year policy instead of a monthly plan. Jeff got us the right plan for us senior citizens and I thank him for his help.

8 years ago

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Frank Riley Butler, PA

I was extremely pleased with the professional way in which my claim was handled and really impressed in the speed and quality of the Service Express Company they sent a supreme technician he was very knowledgeable and friendly overall experience was excellent and beyond all my expectations

8 years ago

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Gayle Woodlief Maricopa, AZ

I'm always so pleased with Choice Warranty. Every time a service person comes out they are on time, professional and very easy to work with. I haven't felt like I was taken advantage of and the service has been great. I have recommended Choice Warranty to many friends and I hope they take advantage of such a great company.

8 years ago

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Thomas Fledderman

The plumber was courteous and thorough. He went above and beyond what was expected. He made time for us early in the work day. ( It was an emergency situation. He was clean and fixed the problem to our satisfaction. He even showed us how to fix our doorbell in the process! He was a super nice and polite guy.

8 years ago

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jackie snodgrass

Choice handled my request for service Quickly and professionally . I had 2 issues That needed to be serviced. The people they Sent out were curtious , friendly,and efficient . I also love the fact that Choice is very Competitive on their price.

9 years ago

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Jamil A Azzeh

Your Sales Agent Mr. Jeff K is a tremendous asset to your Company ( Choice Home Warranry. He was so helpful , knowledgable and of great assistance to my needs. I am so pleased with your overall service & will not hesitate to refer my family & friends to CHW. Thanks again for a well done service.? Jamil A Azzeh

9 years ago

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Shawn Hurdle

Provided quality contractors to complete repairs. Did not comply with 2-day service.

2 months ago

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Bill Goodman

I quickly had an appointment to te-jey the home I purchase at no cost to me,

2 months ago

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Troy Roberts

The service people that came out was great. The problem is Choice Home warranty is denying my claim accussing me of abusing a AC unit that has lasted over 10 years.

2 months ago

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Verified Customer

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Luther GREEN

I think choice warranty is the best company to have

4 months ago

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Wie L and Linda Tjiong

Prompt service. Technician was competent.

4 months ago

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David Yankana

Good service and prompt response on service calls

4 months ago

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Doreen Meissner

The monthly and trip fees are reasonable.

4 months ago

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Verified Customer

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Luis Gonzalez

Quick response and turn around time! Great service!

4 months ago

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Darlene Santee

My claim was was expedited as was the repair appt.

4 months ago

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Verified Customer

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Gerald/Daniel Keller/Ludwig

Excellent job and much appreciated, keep up the great work

4 months ago

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Richard Schultz

Responsive, efficient, and always reliable

4 months ago

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Jeffrey Kearns

Very good service from the man that performed the work

4 months ago

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James

Had a good rating on google and was affordable

4 months ago

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Verified Customer

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Delinda Mascolo

Reliable and affordable. Get the job done

4 months ago

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Verified Customer

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Jeffery Robins

So far so good. Pleased with the service

4 months ago

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Verified Customer

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Jacquelyn Thayer

Always responds quickly and professionally

4 months ago

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Beverly Aiassa

Amazing you did a great job. Our tech was great.

4 months ago

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Verified Customer

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Edward/Rosana Weeks

Great service and ratting and was recommended by friends

4 months ago

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Regan King

Very fast response and great service from repair tech.

4 months ago

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Cleo Price

We have been with company for over 7 years.They are reliable

4 months ago

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Verified Customer

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Sandra Liverani

It was very accomodating I have used them before.

4 months ago

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Verified Customer

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Camille Luciano

They have been very helpful with all my repair needs

4 months ago

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Balvant Patel

They repaired what was required or replaced

4 months ago

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Donna Zahn

prompt professional courteous. Thank you!

4 months ago

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Gary Zurn

Ratings in various sources but broken dishwasher was not replaced but only offered $272. Repair man was great

4 months ago

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Verified Customer

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Denton Smith

The service was great, but waited a little too much at times

4 months ago

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Verified Customer

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Linda

Choice Warranty will send out professionals

4 months ago

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Paul

Choice home warranty is Groovy man Groovy

4 months ago

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Michele

Helpful, quick to respond and replace unit

4 months ago

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James

it was rated #1. first time use had service within 48 hrs

4 months ago

Choice Home Warranty Reviews