Choice Home Warranty: Read 47,015 User Reviews From Real Homeowners

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ERNEST

The process was very efficient and the contractor was excellent.

6 months ago

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Billy Stone Jr

Very prompt and courteous Explained everything he did and why

6 months ago

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Dianne

When I have had to call for service I get a professional person with in a day!

6 months ago

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Sabrina

Could not get a technician to fix my HVac system for over a week. What is the use of the warranty. I ended up getting a private party to fix my HVac. So very disappointing

6 months ago

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Pam

They came out when they were supposed to and fixed my clothes dryer

6 months ago

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Sriram

Scheduling is easy on the website and calls are usually setup within 48 hours

6 months ago

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Orlando

Great service. No issues. Delivered exactly what was promised

6 months ago

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Debra

They never showed up, a vendor called me and wanted to commit to an extra $100+ and when i disagree they canc appt and no one from choice ever called.

6 months ago

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Edwin

The technician was able to fix the problem. Vitaly has a lot of knowledge.

6 months ago

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Daniel

Quality of providers is spotty - some good some not Sometimes takes several days for a provider to be selected.

6 months ago

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Tina

Very happy with our warranty. The contractors have been very good.

7 months ago

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Dan

It was an easy process to use I would recommend CHW to friends and family

7 months ago

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Michael

Too many recurring offers after I signed up for three years

7 months ago

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Latonia and Chantel Banks

Im still waiting on a part for my refrigerator. The customer service has be wonderful. The part as been difficult to get.

7 months ago

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Ronnie Gilbert

I turned in my claim on 1 July and it’s now the 8th and they still haven’t gotten anyone to repair my washer.

7 months ago

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RHONDA NICHOLS

It was fast and easy to get a repair man here to fix my washer

7 months ago

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Brenda

I was eight without my refrigerator. Yjat was an inconvenience.

7 months ago

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Jeff

Quick response 👌. Professional and very knowledgeable.neat clean.

7 months ago

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Danny

Great response time, great technicians, nothing negative to say at all

7 months ago

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Herbert

Service man was courteous, friendly and very knowledgeable. Problem fixed.

7 months ago

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Jennifer Fernandez

I was extremely satisfied I put a claim in and had the AC guy out the same day!

7 months ago

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Ron Hampsay

Timely repairs curtious repair people and the repairs are done correctly

7 months ago

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Josephine Teel

Repairman was prompt and completed repair quickly. Thank you.

7 months ago

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Olutumi

The sincerity and promptness in sending help out is outstanding

7 months ago

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Liliana Almeida

Choice Home Warranty is reliable and always maintained customers happy

7 months ago Edited December 2, 2025

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James

Technician arrived promptly and his service was professional!

7 months ago

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James Newell

Always available to assist with any problems that may arise.

7 months ago

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Joan

I was very happy with the services that I received in the past few months.

7 months ago

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Joann

I love the quick response and the technicians they use. Great company.

7 months ago

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Monie Pinder

I like the fact that I don't have to spend time searching for the right expert.

7 months ago

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Jennifer

that I had to pay two service fees in a couple of days time .

7 months ago

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Julie

When they agree to cover an item they are great but they do not cover some things that would normally be covered.

7 months ago

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Charlene

Appointment was scheduled right away and technician arrived on time.

7 months ago

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Rakesh

Horrible customer service. Small claims do get approved for repairs; but any big amount claim gets rejected. They will find some clause in contract to not approve them.

7 months ago

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Rita

I’m having a terrible time getting AXIS appliance service to repair my tenants’ washing machine repaired!

7 months ago

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Michael

My refrigerator was fixed in a timely manner. Thank you Choice Home Warranty.

7 months ago

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Avis

The service was really great. Very professional and very attentive.

7 months ago

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Valerie

The company choice home warranty is all a lie . They don't have the customer best interest. "" It's all about putting money in the company pocket and false advertisement.

8 months ago

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Dat Le

Choice home warranty is good but you’re contracting with the some bad technician that serviced

8 months ago

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Joseph Kemp

He didn’t leave no mess and was very professional at his job

8 months ago

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Patti

So far I've filed only 1 claim, but it was easy and went well!

8 months ago

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Timothy

23 phone calls without speaking to someone in customer service. Two service calls and appliance is still not fixed. Spent $200 with no repair.

8 months ago

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Russell

Technician was great. But took way too long for you to finally get someone to come out. Research my claim for submitted date to repair completion date.

8 months ago

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Germaine \ GUS Plummer

The last person to service our air conditioner was awesome!!!

8 months ago

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Robert Summers

Excellent service! Works like new now! Pleasant manor, arrived as expected!

8 months ago

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Rita Dumaine

So far, so good. My experiences with Choice have been fulfilled.

8 months ago

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Ilise

the customer service was easy to use and getting a repair person was amazing

8 months ago

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Arooj Naeem Washington, DC

My experience with Choice Home Warranty has been positive overall. The service provides peace of mind by covering major home appliances and systems. The claims process is straightforward, and customer service has been responsive. However, occasional delays in service and limitations in coverage for certain items have been noted. Despite these minor drawbacks, Choice Home Warranty offers valuable protection for homeowners.

2 years ago

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Barbara Lyttle Rancho Cucamonga, CA

On 6-15-2023, I called Choice Home Warranty to receive a quote and coverage info. I had the pleasure of talking with Adrian S. He was very professional and answered all my questions. He took the time to explain everything involved with their home warranty program. I appreciate his friendly attitude and willingness to address all my concerns. After checking into other home warranty programs, I chose Choice Home Warranty.

2 years ago

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James M. Brady Tomball, TX

We were pleased with the rapidity that CHW resolved our claim. Within 48 hours they had decided that the range/oven was not acceptable to repair and offered to issue an eLowes card to purchase a replacement. The replacement should arrive within 30 days. Were were disappointed in the amount of the ecard, which amounted to about 1/3 to 1/2 the cost to replace the unit. It will be a help but not what we had hoped for.

3 years ago

Choice Home Warranty Reviews