Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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Verified Customer

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Jenetta Clovis, California

Pleasant, knowledgeable, helpful and efficient to work with.

5 months ago

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Lee Twinkle Yates The Woodlands, Texas

The Technician was on time and extremely polite and knowledgeable.

5 months ago

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Verified Customer

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Ken Dallas, Texas

They responded quickly with the right technicans to fix our applicances & AC.

5 months ago

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Claudette Magee Destrehan, Louisiana

It takes forever to get a technician to come out for service. I called to get my stove repaired on July 22 and I'm still waiting to this day, August 7. I inquired from several technician and they stated it takes months reimbursed from CHW Not a company I would highly recommend!!!!!

3 months ago

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Jon Moore Warner Robins, Georgia

Very professional, arrived completed the job replacing my garage door opener. Was very efficient and did a great job.

3 months ago

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Kirsten Hansen Sycamore, Illinois

The ease and speed of scheduling a service call was fantastic. And the person that came to the house was professional and friendly.

3 months ago

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Elizabeth MacKay Crownsville, Maryland

Timely response to my issue. Third party appliance repair place responded. Technician was a little challenging to understand and work with.

3 months ago

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Nancy Nosker Orlando, Florida

The response from CHW is usually quick and a technician assigned within a few hours. Very happy with their service.

3 months ago Edited November 4, 2026

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Moriah Brown Jacksonville, Florida

Miguel was very knowledgeable, polite and understanding. He was patient and I enjoy talking with hin

3 months ago

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Kristine Davis Roseville, Michigan

The repair man was great! Carefully assessed The situation and fixed it!! Polite, kind and a joy😃

3 months ago

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Jorge Bautista Chicago, Illinois

I did a claim because my hot water pressure was low and the technician discovered a 6inch pipe was clogged and home choice warranty declined fixing it, they said clogged pipes not covered only leaks

3 months ago

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Kimberly Funmaker Lake Elsinore, California

Great customer service! I appreciate the professionalism, courtesy, and service from the representative Augustine.

3 months ago

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Cynthia Winslow Ontario, California

The repair people were on time and professional. They ordered the parts I need and will be back to do,the repair.

3 months ago

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Reggie Collins Augusta, Georgia

Great work. Efficient. Professional. Would like a tech to come same day if I have water leak. That kept ypu from being 5 star

3 months ago

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Tami Gaddis Louisville, Kentucky

Contractor did very good work, but wasn't able to get here very quickly. I want to make sure you have my premiums on autopay.

3 months ago

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Debra Grieve Budd, Illinois

A warranty is a great way to save in the long run. You just pay a small co-pay and you get your repair done!

3 months ago

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Sam Peacock Gardendale, Alabama

Just had a representative call and and ask if i wanted to renew my warranty after filing a claim. I said no and he responded with, "Yeah that makes total sense," and immediately hung up on me. Very unprofesssional and a lack of customer care. Terrible customer service.

3 months ago

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Kim D. Gildersleeve Abilene, Texas

I’m a new customer and haven’t received my policy yet. I have not used the services therefore, I have nothing to base a review on.

3 months ago

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Ken Queen Phoenix, Arizona

Choice Home Warranty makes it so easy to file a claim. They get you an appointment scheduled with in a day or two.

3 months ago

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Daniel Shum Arvada, Colorado

This service is for warranty work, the original repair was done on 04/21/26, the problem serviced again.

3 months ago

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Mark A Crispin Tyler, Texas

Ya’ll dont pay enough to cover the absolute basics. Sad I’m so glad i didnt let that pushy, obnoxious salesman talk me into 5 years with ya’ll. I’m going with another company soon. See ya ! BTW, Jared is excellent.

3 months ago

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Mary Ellen Plano, Texas

So far my interaction with signing up was easy. Hopefully everything will be as good as they sound.

3 months ago

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Chris Harrison Fort Washington, Maryland

I dislike the company setting an appointment for me without giving me the company phone number so I can set my own appointment.

3 months ago

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Vincent L Girolami Southampton Township, New Jersey

service contractor was very hard to understand barley spoke english, rused through the "modifications" and did not do some things the way I wanted them done

3 months ago

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Brenda Nicholson Homewood, Illinois

I am very disappointed in the service I did not receive after being a loyal customer for over 10 years. Your reviews are all lies from customers I believe you paid them or someone just made them up to make your company look good. However, the technician you sent out was very respectful. He should find another company to represent.

3 months ago

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Lenore DeJesus Hemet, California

Good communication, updating on arrival time. Answered all my questions and explained exactly how everything worked

3 months ago

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Kevin Allen Phoenix, Arizona

We've been with Choice Home Warranty for over 6 years now and have been very satisfied. Great company!

3 months ago

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Wanda Diggs Fort Washington, Maryland

I’ve used Choice for 3 years and they’ve always been very responsive and their vendors are thorough.

3 months ago

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Tim Cahill Omaha, Nebraska

It was a great experience with my first claim in 4 years. It took a couple visits from the tech but all is well

3 months ago

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Miki Bartl Akron, Ohio

Loved my technician but once again Choice didn't approve the work. Choice weaseled its way out of paying just like they did when it came to needing a new air conditioner. I am seriously considering canceling my policy.

3 months ago

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Patricia Harrison Kinston, North Carolina

Waiting for my gift card to buy another dryer it’s been over two weeks and I still have not received it. Company not informative. I had to contact the service person to find out. I even had a gift card. I am not happy at all with the service from this home warranty. Buyers beware

3 months ago

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Marvin Ehrlich Orlando, Florida

The technician was extremely polite, knowledgeable, and timely. Would definitely recommend him to others.

3 months ago

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Verified Customer

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John Pembroke Pines, Florida

Choice Home Warranty is a great warranty company They have your items repaired or replaced.

6 months ago

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Ysabel Hialeah, Florida

I had the service for years, recommended to my sister, son, daughter and two friends!

6 months ago

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Verified Customer

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Terri Chase and Lisa Bruno Burgemeesterswijk, Gelderland

They do their very best to accommodate and satisfy my needs. I will continue to use them.

6 months ago

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Sonia Morin Oklahoma City, Oklahoma

After I notified Choice about the things that needed to be fixed, they were done very quickly.

6 months ago

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Verified Customer

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Sandra Gracio Reno, Nevada

When I called about my ice maker problem they got someone out right away he was great

6 months ago

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Verified Customer

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Sandy Adams Valley Springs, California

I chose to work with Choice Home Warranty because I was referred to them by Lorri J.

6 months ago

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Verified Customer

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Darrell Mcclure Germantown, Maryland

Because if you have a claim they work on it fast and they get someone out with no problems.

6 months ago

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Verified Customer

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Cierra Syers Paradise, Nevada

Prompt!!! Great on-going communication!!! Follow/up, and excellent contractors.

6 months ago

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Verified Customer

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John Passaic, New Jersey

Like- it was repaired. Didn’t like- said he would be there in Friday but came on Monday.

6 months ago Edited July 22, 2026

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Verified Customer

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Mary

Saw an ad and decided to give CHW a try. Been satisfied with the claim handling.

6 months ago

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Verified Customer

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Gary

Because I felt like this was the best company to work with out of the ones that I researched

6 months ago

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Verified Customer

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Randy

Excellent customer service and quick response to any issues! Thanks Choice Home Warranty

6 months ago

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Edward

I live in NW Indiana yet every contractor that has come to our house claims to be over an hour away in Northern IL. Scheduling has been difficult.

6 months ago

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Socorro

Ad from Costco good review, wanted to give it a try.So far I have been very satisfied

6 months ago

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Phyllis

Take forever to find someone to fix your problem. For what they charge I am putting that amount in savings and will cover my stuff that way. I cancelled my policy and they still call wanting payment.

6 months ago

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Marion

New to the area thought they might get help to me quickly! Finding that’s not true 7 to 10 days to get a service call assigned is to long!

6 months ago

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Verified Customer

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Latif

They save a lot repair my garage .ido recomended this company for home warrentee

6 months ago

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David

Took Care of my refrigerator problem with expert professionalism in timely manner

6 months ago

Choice Home Warranty Reviews