Choice Home Warranty: Read 52,460 User Reviews From Real Homeowners

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Verified Customer

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Joanne hall Vero Beach, Florida

They have been great to work with. Take care of problems right away,

5 months ago

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Alberto Cox Jr. Ashburn, Virginia

I was referred to choice and so far it’s been a great experience!

5 months ago

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Antoinette Cave Loxahatchee, Florida

Great job I will use again the air conditioner technician was professional

5 months ago

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Sharon Bridges Atlanta, Georgia

Choice warranty seems like the best fit for my home and budget.

5 months ago

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Arthur Lin Schaumburg, Illinois

The tech was basically not able to fix the LG washer and indicated he was going on vacation and didn’t resolve the issue.

5 months ago

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Verified Customer

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Dorothy Kennedy Atlanta, Georgia

They were very nice people and fixed problem asap ..Thanks so much

5 months ago

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Debbie Gonzalez Austin, Texas

Issue was quickly addressed and entire process is just tooo easy.

5 months ago

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Jerome and Carolyn Johnson Hueytown, Alabama

i was very pleased with the way they came out in address the problem

5 months ago

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Jerry Blalock Chesterfield, Virginia

Very helpful and very curtious !!!! Kevin was easy to talk with !!!

5 months ago

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Linda Foresta Nashville, Tennessee

Prompt and professional, all my needs were fulfilled with one email.

5 months ago

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Becky Carswell Jonesboro, Louisiana

I like the results of your company but it takes too long sometimes for the technicians to come

5 months ago

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Sonya Eadie Abilene, Texas

Love the fast and professional service, but wish contractor could take card payments.

5 months ago

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Verified Customer

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Cheryl Dallas, Texas

Claim processing was very easy and the technician that helped us was wonderful

5 months ago

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Joni Phoenix, Arizona

Professional, timely and great warranty and customer service

5 months ago

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KEVIN Phoenix, Arizona

Very good service companies that really care that your happy.

5 months ago

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Wendell Freeman Baltimore, Maryland

Price & Service , Great 👍 The service people are really nice.

5 months ago

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Eugene Davis Laurel, Maryland

It was very professional. They came to work and they was very nice and neat and clean.

5 months ago

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Ralph Harris Atlanta, Georgia

Because they have a good rating and so far they have worked out good for me

5 months ago

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Richard Mathews Garland, Texas

I had an issue with my claim and was assigned a case manager. I reached out multiple times and was never even given the courtesy of a call back.

5 months ago

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Verified Customer

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Ron Larson Houston, Texas

First time using Choice Home Warranty and it worked as advertised

5 months ago

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Derrick Hines Houston, Texas

Very good warranty company! Been using for a while now and love it!!

5 months ago

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Octavio Delgado Brookfield, Wisconsin

Great price and the response was quick . The repairs were great

5 months ago

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Lorna Santarossa Los Angeles, California

They are professional and prompt Technicians do a great job

5 months ago

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Patricia Horton Las Vegas, Nevada

Responded quickly to my claim and technician they sent was great

5 months ago

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Verified Customer

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Harry Kierbow Atlanta, Georgia

Price and reliability. Always on time . Service people great

5 months ago

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Jenetta Clovis, California

Pleasant, knowledgeable, helpful and efficient to work with.

5 months ago

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Lee Twinkle Yates The Woodlands, Texas

The Technician was on time and extremely polite and knowledgeable.

5 months ago

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Verified Customer

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Ken Dallas, Texas

They responded quickly with the right technicans to fix our applicances & AC.

5 months ago

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Claudette Magee Destrehan, Louisiana

It takes forever to get a technician to come out for service. I called to get my stove repaired on July 22 and I'm still waiting to this day, August 7. I inquired from several technician and they stated it takes months reimbursed from CHW Not a company I would highly recommend!!!!!

3 months ago

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Jon Moore Warner Robins, Georgia

Very professional, arrived completed the job replacing my garage door opener. Was very efficient and did a great job.

3 months ago

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Kirsten Hansen Sycamore, Illinois

The ease and speed of scheduling a service call was fantastic. And the person that came to the house was professional and friendly.

3 months ago

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Elizabeth MacKay Crownsville, Maryland

Timely response to my issue. Third party appliance repair place responded. Technician was a little challenging to understand and work with.

3 months ago

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Nancy Nosker Orlando, Florida

The response from CHW is usually quick and a technician assigned within a few hours. Very happy with their service.

3 months ago Edited November 4, 2026

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Moriah Brown Jacksonville, Florida

Miguel was very knowledgeable, polite and understanding. He was patient and I enjoy talking with hin

3 months ago

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Kristine Davis Roseville, Michigan

The repair man was great! Carefully assessed The situation and fixed it!! Polite, kind and a joy😃

3 months ago

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Jorge Bautista Chicago, Illinois

I did a claim because my hot water pressure was low and the technician discovered a 6inch pipe was clogged and home choice warranty declined fixing it, they said clogged pipes not covered only leaks

3 months ago

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Kimberly Funmaker Lake Elsinore, California

Great customer service! I appreciate the professionalism, courtesy, and service from the representative Augustine.

3 months ago

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Cynthia Winslow Ontario, California

The repair people were on time and professional. They ordered the parts I need and will be back to do,the repair.

3 months ago

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Reggie Collins Augusta, Georgia

Great work. Efficient. Professional. Would like a tech to come same day if I have water leak. That kept ypu from being 5 star

3 months ago

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Tami Gaddis Louisville, Kentucky

Contractor did very good work, but wasn't able to get here very quickly. I want to make sure you have my premiums on autopay.

3 months ago

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Debra Grieve Budd, Illinois

A warranty is a great way to save in the long run. You just pay a small co-pay and you get your repair done!

3 months ago

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Sam Peacock Gardendale, Alabama

Just had a representative call and and ask if i wanted to renew my warranty after filing a claim. I said no and he responded with, "Yeah that makes total sense," and immediately hung up on me. Very unprofesssional and a lack of customer care. Terrible customer service.

3 months ago

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Kim D. Gildersleeve Abilene, Texas

I’m a new customer and haven’t received my policy yet. I have not used the services therefore, I have nothing to base a review on.

3 months ago

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Ken Queen Phoenix, Arizona

Choice Home Warranty makes it so easy to file a claim. They get you an appointment scheduled with in a day or two.

3 months ago

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Daniel Shum Arvada, Colorado

This service is for warranty work, the original repair was done on 04/21/26, the problem serviced again.

3 months ago

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Mark A Crispin Tyler, Texas

Ya’ll dont pay enough to cover the absolute basics. Sad I’m so glad i didnt let that pushy, obnoxious salesman talk me into 5 years with ya’ll. I’m going with another company soon. See ya ! BTW, Jared is excellent.

3 months ago

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Mary Ellen Plano, Texas

So far my interaction with signing up was easy. Hopefully everything will be as good as they sound.

3 months ago

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Chris Harrison Fort Washington, Maryland

I dislike the company setting an appointment for me without giving me the company phone number so I can set my own appointment.

3 months ago

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Vincent L Girolami Southampton Township, New Jersey

service contractor was very hard to understand barley spoke english, rused through the "modifications" and did not do some things the way I wanted them done

3 months ago

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Brenda Nicholson Homewood, Illinois

I am very disappointed in the service I did not receive after being a loyal customer for over 10 years. Your reviews are all lies from customers I believe you paid them or someone just made them up to make your company look good. However, the technician you sent out was very respectful. He should find another company to represent.

3 months ago

Choice Home Warranty Reviews