Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Sui Ting Tan

My husband and I have no experience with your insurance company. However, we have a pleasant experience with Sale Representative, Jeff K. Very professional. Very pleasant to communicate and work with. Smart to introduce a longer period of coverage and also to save us money as the policy holders. Closed the deal with no difficulties at all.

7 years ago

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Scott

Jeff K provided excellent service - answered all questions clearly and as a matter of fact- was very personable - and most willing to serve with great concern for all my questions and needs - worked a great deal also for a senior citizen. Looking forward to a great relationship with Choice Home Warranty

7 years ago

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Richard Buza

Customer service was very cooperative in helping get my broken Microwave replaced. Each time I called to get the status of my replacement I was treated courteously, and professionally by the representative that answered my call.

7 years ago

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Vicky Pomona, CA

First time use of the warranty for a failed air conditioner with parts that were still under the manufacturer's warranty which meant Choice was under no obligation to help with any of the costs - but! They covered 80% of the labor fee for the service provider to get replacement parts from the manufacturer and install them in the unit. Now, that's great service!

7 years ago

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Barbara Herchick Weehawken, NJ

I called to add my sister's home to a policy and spoke with Jeff. He was very knowledgeable and helped us to make an informed decision about going with a three-year policy instead of a monthly plan. Jeff got us the right plan for us senior citizens and I thank him for his help.

7 years ago

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Frank Riley Butler, PA

I was extremely pleased with the professional way in which my claim was handled and really impressed in the speed and quality of the Service Express Company they sent a supreme technician he was very knowledgeable and friendly overall experience was excellent and beyond all my expectations

7 years ago

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Gayle Woodlief Maricopa, AZ

I'm always so pleased with Choice Warranty. Every time a service person comes out they are on time, professional and very easy to work with. I haven't felt like I was taken advantage of and the service has been great. I have recommended Choice Warranty to many friends and I hope they take advantage of such a great company.

7 years ago

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Thomas Fledderman

The plumber was courteous and thorough. He went above and beyond what was expected. He made time for us early in the work day. ( It was an emergency situation. He was clean and fixed the problem to our satisfaction. He even showed us how to fix our doorbell in the process! He was a super nice and polite guy.

7 years ago

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jackie snodgrass

Choice handled my request for service Quickly and professionally . I had 2 issues That needed to be serviced. The people they Sent out were curtious , friendly,and efficient . I also love the fact that Choice is very Competitive on their price.

7 years ago

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Jamil A Azzeh

Your Sales Agent Mr. Jeff K is a tremendous asset to your Company ( Choice Home Warranry. He was so helpful , knowledgable and of great assistance to my needs. I am so pleased with your overall service & will not hesitate to refer my family & friends to CHW. Thanks again for a well done service.? Jamil A Azzeh

7 years ago

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Mario

I appreciate the service you have given me, we return to the efficient service

2 months ago

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Verified Customer

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Kenneth

excellent service. it was quickly taken care of

4 months ago

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Verified Customer

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Tom Keil

One claim paid and one denied that should have been covered.

4 months ago

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Verified Customer

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Dom G

Poor communication and not enough follow up or follow through. Definitely will not renew service or recommend this service to anyone.

4 months ago

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Verified Customer

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Betterthinktwice

Customer has a call center to rely on if there is any issue & u need assistance. It takes a lot to get anywhere w this type of customer service.

4 months ago

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Verified Customer

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Patricia Cuervo

Much better than my previous home warranty company

4 months ago

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Verified Customer

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Rosemarie

Excellent customer service and fast repair

4 months ago

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Verified Customer

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Joanne

Great technician - analyzed & fixed problem

4 months ago

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Verified Customer

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Cresilindajames

Excellent customer service. Fast and professional .

4 months ago

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Verified Customer

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William

4 months ago

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Verified Customer

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Becky

The service worker was so nice and helpful.

4 months ago

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Verified Customer

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Stephen B. Melamed

Overall service and poor clarity of coverage. Lack of Professionalism of CHW representatives. See my comment section below.

4 months ago

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Verified Customer

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M.A.B. Abdullah

Promptness in service and efficiency in solving issues.

4 months ago

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Verified Customer

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Shane

I have been mislead by a couple things with this warranty. There not as family orientated as the say.

4 months ago

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Verified Customer

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Sharon White

Exceptional service with customer service and repairs too

4 months ago

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Verified Customer

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Barbara

Great on service calls right away, but you have to wait forever for replacement of appliance.

4 months ago

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Verified Customer

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Luis

Great company that cares about their cust

4 months ago

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Verified Customer

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George

Vendor gave me a quick resolution to my reported issue.

4 months ago

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Verified Customer

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Steven Daniels

Easy claim process. Fast response from contractors.

4 months ago

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Verified Customer

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Julie Strickland

Great turnaround service and good technical support

4 months ago

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Verified Customer

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Sammy Harmoush

My Claim was resolved in a timely manner!

4 months ago

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Verified Customer

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BJQ Trident

They try at every turn not to pay a claim. Stiff arming you and making stuff up why they will not pay a claim. Avoid at all costs.

4 months ago

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Verified Customer

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Hasmukhbhai

THe sevice is very good and respose is also good.

4 months ago

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Verified Customer

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Alan

Great customer service fast service to home

4 months ago

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Verified Customer

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Greg Gagliano

The ease of starting a claim and the quick response.

4 months ago

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Verified Customer

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Debra

That Choice takes care of the problem right away.

4 months ago

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Verified Customer

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Sonja Elliott

They respond and get a tech out in a timely manner.

4 months ago

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Verified Customer

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Carol

I was extremely satisfied until May this year

4 months ago

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Verified Customer

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Mary McFliker

Very professional and easy to deal with every time

4 months ago

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Verified Customer

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Robert Alexander

Easy to set appointment and interact with contractor

4 months ago

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Verified Customer

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Bobbie Poole

Easy to work with. Vendors have been very good.

4 months ago

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Verified Customer

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Paul Pappalardo

Quick, professional and affordable ! Thanks

4 months ago

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Verified Customer

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Brenda Harrington

We put in a claim for a dishwasher repair 3 months ago, and we still do not have a working dishwasher. We are very disappointed in this company.

4 months ago

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Verified Customer

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Joseph G

Always answer quick tonrespond. Do a great job

4 months ago

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Verified Customer

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Jeanette Powers

I liked that the technicians came out quickly and the price.

4 months ago

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Verified Customer

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David Castillo

Great service, technician very professional and courteous

4 months ago

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Verified Customer

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Shawanna Arkwright

Overall, your warranty is worth more than other warranty

4 months ago

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Verified Customer

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Brian Johnson

Getting A service tech. in our area is a total nightmarefor them...

4 months ago

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Verified Customer

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Karl

Fast response and service saves us money

4 months ago

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Verified Customer

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William

Came out quickly and they did a good job

4 months ago

Choice Home Warranty Reviews