Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Verified Customer

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Raymond

Great same day service. Excellent Technician had the parts to complete the repair

6 months ago

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Gail

In the past two years i needed service which was ignored . This last time I was pleasantly surprised by the quick service I got.

6 months ago

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Alisa

This was the first visit and they were real great. I would recommend to my friends and family.

6 months ago

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Maxwell

You stepped upland came through made my wife happy she through it would never happen

6 months ago

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Geronimo

They make excuses. not to cover items: IE: they said I did not do maintenance on my minisplit, I never had these problems with American Home Shield! AHS covered what needed to be fixed, period!

6 months ago

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Joseph

It was recommended by my realtor, and it wasn’t American Home Shield. I’ve had poor experiences with them in previous properties.

6 months ago

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Meredith

I am so glad Choice home warranty and the technician that came out. Did a perfect job. Thank you.

6 months ago

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Ralph

I’m still waiting for my money to get a dishwasher it’s been 5 weeks .I wouldn’t have given 1 star but it’s the only I could get on the page . Don’t deal with this company.

6 months ago

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Richard

Very kind and really appreciate his quality of work. Explain each step. Need more like Chuck.

6 months ago

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Susan

I thought I would receive cash, not a Lowe’s gift card. I NEED THE CASH!!!!!!! Lowe’s does not provide groceries and other things I need. I’ve called, but no one has replied. WHY DID I GET A GIFT CARD?

6 months ago

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Victorjudith

So far I have sent four messages to you you have answered none my confidence in you is very little if you would give me some sort of interest in my body is maybe I can do something

6 months ago

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John Millman

Difficult to get reimbursed For the ceiling fan that was placed. The service was fine but trying to get Money for the fan has been Problematic.

6 months ago

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Rosamond Workman

My water heater was fixed by Fedelis Repair. They were wonderful and knowledgeable. Thank you.

6 months ago

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Jill Connors

Have had CHW for over 7 years and renew with them as they come through when I need them.

6 months ago

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Charlotte Cobb

The men from Escambia were great. They came when they said they would and fixed it.

6 months ago

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Susan. Page

The plumber they sent out communicated well, was on time and fixed my problem quickly.

6 months ago

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Leslie

Choice quickly responded and the repair done was quick, VERY happy I have Choice to help me.

6 months ago

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Timothy

Based on the current lack of performance and updates I must admit it appears I may have selected the wrong home warranty company. I will reserve final comment until the work is completed. Tim Curran 516-380-8219

6 months ago

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Virginia

Repair man was extremely helpful and polite explaining everything to to me! Thank you!

6 months ago

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Rafael

Very very good in service I think is one of the best service providers for your home

6 months ago

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Mark

Thus for thanks to Choice I have been with ouat a dishwaher and refrigerator for over a month, The contractors you send to my know are known felons, One even manage to get arrested.

6 months ago

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Bruce

Reviews that I did checking out warranty companies I decided this looked the best for us.

6 months ago

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Marietta

The like the way CHW got my claim resolved. The Tech had top notch customer service

6 months ago

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AJ Giardina

So far, everything has been great! The plumber did an excellent job to fix the issue.

6 months ago

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Michael

They were rated the best by consumer reports and my experience with them was very good.

6 months ago

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Gary

It was suggested to me by a realtor that has worked with Choice before and had good results.

6 months ago

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Richard

Good coverage at decent price. Was hoping your company would come througbh when needed.

6 months ago

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Scott

CHW approved repairs on our 17 year old refrigerator so that it works as good as new. Thank you!

6 months ago

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Edward

the way the serviceman knew just what needed to be fixed and had the parts with him.

6 months ago

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Sue

Technician put a part on my ice maker 10/29 I messaged him yesterday 11/4 to still not making ice not response ! I ask what the next step needed to be ???

6 months ago

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Carolann

The tex was very noligabal at what he does he knew just what to do and took care of the problem

6 months ago

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Thomas

Appointment dates are quick and techs have been great. Replaced AC and repaired washer👍

6 months ago

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Jenny

THEY COVERED WHAT OTHER COMPANIES DIDNT. I HAVE USE THE SERVICE ONCE AND WAS VERY SATISFIED.

6 months ago

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Judy

Prompt response to requests. Repair companies were on time and knowledgeable (plumbing and HVAC repairs).

6 months ago

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Joy

I should be able to skip this coment..i give you 4 out of 5 becasue sometimes my repairs seem low priorty

6 months ago

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Catharine

Reasonable response time. Courteous, knowledgeable service providers. Easy to manage website.

6 months ago

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Mary

Fast to respond Repair was done quickly and professionally Unlike some other companies I tried

6 months ago

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Joey

I paid them for nearly 9 years. Had two Ac units go out. Only have 500 on one and nothing on the other. I'm in for 17,000 out of pocket. Wouldn't recommend this company. I'm in the process now working with an attorney.

6 months ago

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Charlotte

They have mostly offered good referals, but most have not been covered for all expensives. Some of their vendors are not reliable.

6 months ago

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Dormey

I provided all the paperwork that was needed to get my icemaker made to this date. No one has called me back nor have they rescheduled my appointment. There’s something wrong with that.

6 months ago

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Mehboob

Response was excellent in the beginning order parts for replacement it been 3 weeks call few time still waiting need. to complete replacement

6 months ago

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John

Had American Home Sheild, I felt they were not living up to what they advertised!

6 months ago

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Kathleen

My claim with Choice Home Warranty was handled quickly and efficiently. Great service!

6 months ago

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Don

Called on Saturday afternoon they were here Sunday morning and replaced my garbage disposal

6 months ago

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Myralu and Willard Nielsen

I called at 11 and the workmen were done by 2 something. Very polite and helpful

6 months ago

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Barbara

We had one problem and if was fixed. They were a great help throughout the process.

6 months ago

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Janice Hiet

They make an appointment fast and I have been impressed with the quality of the service

6 months ago

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Alicia Chavez

I like how fast they schedule a service technician to go and take care of your appliance.

6 months ago

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Larry Mulligan-Gibbs

I sent choice warranty an email challenging the reimbursement for using a private contractor. However, I have not received a response.

6 months ago

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Jeannnie Myers

The technicians were very punctual . They were very responsive when I called for time estimates.

6 months ago

Choice Home Warranty Reviews