Choice Home Warranty: Read 46,166 User Reviews From Real Homeowners

star star star star star

Yvonne Miller

Choice is very good. Their coverage is well worth it. It is a very good company. Very fair. The staff is very personable. They are concerned and make sure everything is taken care of. They fixed my toilet the next day.

5 years ago Edited January 10, 2024

star star_border star_border star_border star_border

Ellen Gordon

CHW did not complete the repairs to my A/C unit, it still leaking. CHW did not pay the full price ot cost me to replace my dishwasher. They only gave me $246.00 to replace the dishwasher and high is everything is these day, that amount was not enough. Take my advise and keep your monthly payments and save for your own repairs.

5 years ago Edited January 10, 2024

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Dec. 21st, 2021

star star star star star_border

Costner

Most of the time they have to send me someone else or I get disconnected. The last time was great, they approved the repair and it was done. I've been a customer for a long time and half multiple houses with Choice because I think that they are pretty good company overall. Some people that they send are not quite as knowledgeable as they should be.

5 years ago Edited January 10, 2024

star star star star star_border

Randy

I've had a frustrating experience with my appliance warranty provider. They denied my claim for a refrigerator issue that was beyond my control, citing normal wear and tear. Their customer service is unresponsive, and I’ve heard complaints from others about their poor service. I'm just waiting for my policy to expire to switch to a better company.

5 years ago Edited August 18, 2025

star star star star star_border

Din

Usually pretty good. The quality of service is good. Good value for the dollar. Just recently called them up because I needed a fan replaced and they sent a guy out to come do that. It's a pretty good company, I've had them for about ten years and used them a few times. One time for the air conditioning and I wasn't happy with the outcome but other than that everything else has been positive.

5 years ago Edited January 10, 2024

star star star star_border star_border

albert birks

to many exceptions on items covered. no leaway on real issues or method to appeal.

5 years ago Edited October 13, 2022

star star_border star_border star_border star_border

Gary Abraham

Could not find a Contractor to fix my A/C and after talking to several contractors CHW don't pay their bills.

5 years ago Edited January 10, 2024

star star star star star

sudheer

Quick and nice work, their plumbers turn up soon to fix my complaints.