Choice Home Warranty: Read 47,276 User Reviews From Real Homeowners

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Melissa Jensen North Las Vegas, NV

The actual technicians that were sent to my house were very good

2 years ago

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Nova Goins Florissant, MO

Good customer service. Timely response to the claim.

2 years ago

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Esra Gokaydin Plano, TX

Their customer service responds you on time

2 years ago

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Monte Gunn Peoria, AZ

It is fairly easy to open a claim online.

2 years ago

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William Justice Woodstock, GA

I could not believe our claim was denied. Just not service. I do not see Choice Warranty as a service I can continue

2 years ago

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Chris Brady Mars, PA

The quality of the workers were great and reliable.

2 years ago

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Rafah Alsakaf

Their definition of normal wear and tear is debatable

2 years ago Edited February 21, 2024

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omega matos Simpsonville, SC

Great in dispatching service also provides great quality

2 years ago

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Joan Walker Homosassa, FL

I liked the fact that I heard back within 24 hrs

2 years ago

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Felicia Morgan

I like how fast they get techs assigned.

2 years ago

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Linda Shaner New Braunfels, TX

Austin did an excellent job. Highly recommend him.

2 years ago

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Tommy Brown

For some reason it’s hard for y’all to get someone out to fix the problem!

2 years ago

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CHW Lakeland, FL

Great experience with Jacob satisfied with that.

2 years ago

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Yessy Osorio Brooklyn, NY

tech, has the knowledge and but no back-up from company

2 years ago

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Joe Morton Greenville, TX

Tech arrived in the time frame and fixed the heat unit

2 years ago

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diamond byas Belleville, IL

He explained the process well. Was pleasant and explained tge issue with my tank.

2 years ago

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Stephanie Snoberger Cedar City, UT

Terrible customer service. If my husband already paid for the year, I'd find another warranty company.

2 years ago

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Bill Larington Mikado, MI

Poor experience over repair of furnace. Choice did not communicate the lack of tech service in my area.

2 years ago

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Patricia Muhammad

He was came on time and got the job done.

2 years ago

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Adé Mize

It’s simple and easy to open a claim by phone or online.

2 years ago

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DOUGLAS THOMAS Austin, TX

NOT SENDING THE LOWES CERTIFICATE IMMEDITELY WHEN i NEED A DRYER NOW

2 years ago

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Roberto Ramirez Pharr, TX

Claim for replacement taking too long to arrive to process for a new unit.

2 years ago

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Yvonne Baltimore, MD

That they had to back out 2 times My dryer is still not fixed or I have not gotten a new one

2 years ago

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Anthony Wilson Moreno Valley, CA

I liked the easy effective process in requesting service.

2 years ago

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Amir Zahedi Sacramento, CA

Please find contractors whom care about customer service

2 years ago

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Mark Jordan Wichita, KS

Our electrical problem was fixed in a timely manner.

2 years ago

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Reneyka Rivera

Its difficult to get a work order. You try the numbers and can’t reach no one.

2 years ago

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Thomas Emmett Atlanta, GA

All the technical people were great. Fast responce

2 years ago Edited November 27, 2023

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Gregory Anderson, IN

I can not get service on my water softener. I have filed two claims and no one has responded.

2 years ago

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Patrina

Timing to receive the product and put in was really fast.

2 years ago

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Lavelle Simpkins

I'm still on the phone waiting for someone to answer the phone

2 years ago

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John Adewumi Mount Juliet, TN

Satisfied with the agent spoken to. Meets our need.

2 years ago

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Don McGaffey

Very skilled. Easy to get information. Pleasant.

2 years ago

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Paul Allred Woodway, TX

Just started contract,Jonen K was helpful so far.

2 years ago

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John Geritano Palm Bay, FL

Called on phone very professional and knowledgeable

2 years ago

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Lynne Girard Sarasota, FL

Not something I would continue renewing or purchasing in the future. Not worth it.

2 years ago

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Citizen Caine Huntsville, AL

Do not cover all maintenance repairs that involves some cosmetic

2 years ago

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Lowry Los Angeles, CA

Some repair companies are better than others

2 years ago

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k9bridge Rock Hill, SC

Service came, was pleasant, did their job and left.

2 years ago

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Joyce Wert Pflugerville, TX

Dishwasher was repaired and in a fairly timely manner.

2 years ago

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Noel Soodeen Brooklyn, NY

Friendly customer representative, negotiatiable

2 years ago

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Aditya Kumtakar Baltimore, MD

Technician fixed the appliance and arrived on time

2 years ago

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nic birch Millington, TN

not sure its worth the money... 1st issue and cant find a technician and if i find my own i have to pqy service costs

2 years ago

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Jim McNeely Ashland, MO

Like: Reputation Dislike: Flooding my inbox with emails.

2 years ago

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Ronald Jones Fairburn, GA

Technician did what was required and it worked,

2 years ago

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Bernard CARTER SR. Harvest, AL

Submitting a claim is very easy and quick

2 years ago

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Joyce Kyser Greer, SC

Most times the service call is handled pretty quickly

2 years ago

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Dorothy Winter Park, FL

We had a plumbing issue that was not resolved to our satisfaction.

2 years ago

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Noodles Las Vegas, NV

They screwed me out of $175.00 they told me to get and pay outside Tech.. I paid and now they refuse to pay me back.

2 years ago

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Dmitri St Louis, MO

What a headache and the amount of paperwork required to get an approval is ridiculous.

2 years ago

Choice Home Warranty Reviews