Choice Home Warranty: Read 47,276 User Reviews From Real Homeowners

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Frank Miami, FL

Overall great job need to schedule repairs know quickly.

2 years ago

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Joseph Gardena, CA

Everything good just depends on future pricing

2 years ago

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Audrey Benedict GA

I had 2 problems and had to pay a service fee for both of them. Not fair!

2 years ago

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Tina D. Harris Loris, SC

CUSTOMER SERVICE PERSON VERY PLEASANT & EFFICIENT

2 years ago

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Melinda

No responsiveness when you call about claim follow up. Hard to get claims approved.

2 years ago

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Rosaria Belleview, FL

Service and spoke with an accent. It was hard to understand him.

2 years ago

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Huger Ford

I am not a fan of CHW not being able to locate a technician to service my A/C.

2 years ago

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Mark Richman

Our boiler went out a few weeks ago but they were not able to send anybody, so they actually wanted us to get somebody. It was taking us a while to get somebody ourselves, so we actually had to find a third party and unfortunately that particular third party did not do the job. And then we were delayed. We just finally just had it get it done through somebody else.

2 years ago Edited January 10, 2024

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James Hill Jacksonville, FL

I want a refund of my money. Employees hang up in my face. Vendors don't show for jobs. Terrible!!! I will not renew!

2 years ago Edited September 6, 2023

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Marty Roustio Farmersville, TX

Took a week to get a tech. It’s fixed now.

2 years ago

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Malinda Zarate Hot Springs Village, AR

I'm satisfied with the service and price.

2 years ago

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Catalina Ioan Realtor Tomball, TX

The efficiency and good timeline of the technician.

2 years ago

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KHova 73

Overall costs, knowledgeable, and professional technicians.

2 years ago

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Lakeysha Williams Castro Valley, CA

The technician was awesome. He knew that it wouldn’t be approved, but was willing to help me anyway.

2 years ago

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Fred & Bernoune Guerrier St. Petersburg, FL

My AC not working and i get a 2 weeks appt and tech doesn't answer phone

2 years ago

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Patricia Drummond

Good service from all of the technicians

2 years ago Edited January 10, 2024

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Kathleen Reilly Charlotte, NC

They are not transparent. It isn't until something needs repair that you learn they don't cover the repairs.

2 years ago Edited August 24, 2023

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Margaret Anne GOETZ Burleson, TX

when rep air tech called to get an ok for the repair, it was denied. We had to pay out of pocket,

2 years ago

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Tommy Dedmon Fullerton, CA

Phone prompts need worked on. Still waiting to talk with someone

2 years ago

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Orlee Nuñez Las Vegas, NV

Agent sounds knowledgeable in his field.

2 years ago Edited July 25, 2023

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Loring Wilson Dublin, GA

They did a great job resolving my AC issue.

2 years ago

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Denny Varghese Pearland, TX

Customer service seems difficult to get a hold of

2 years ago

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Junele Zimmerman Wichita, KS

The Pipeworks technician is ok but not impressed with customer service or the reimbursement option

2 years ago

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John Dulanto Ellenwood, GA

Good service . Polite courteous and prompt

2 years ago Edited November 3, 2023

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Amy Steidl Melbourne, FL

Professional sales associate. Very helpful.

2 years ago

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Charles

Very knowledgeable and professional . Good

2 years ago

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Nextnomics Nextnomics Eastbourne, ESX

Positive experiences with Choice Home Warranty

2 years ago

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Raisa North Port, FL

Happy with the repair, even it took couple visits

2 years ago

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Maryellen Berry Mableton, GA

Kind service provider who fixed my issue.

2 years ago

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Alice ONeal Waxahachie, TX

Poor customer service. Tried to call back after buying the service agreement and can not get him to answer the phonr

2 years ago

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Nicki Avery Hayward, CA

Easy to submit a claim. Reasonable monthly fee for seniors.

2 years ago

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David R Johnson Hopkins, MN

Good information that was explained very well.

2 years ago

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Karen Bass

Good turn around time, good customer service

2 years ago

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clarence Centreville, VA

Customer service is non existent. Cant pick your own technician even if you have to wait weeks for the repair.

2 years ago

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Musashi Villa Park, IL

If I could leave zero stars I would. These will never pay a claim even though it’s supposedly covered.

2 years ago

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Thomas R Murphy Lehigh Acres, FL

Polite and informative. Going to leave existing service.

2 years ago

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DENNIS REDDEN

Because when Choice Warranty is needed for something major, their track record with me has been a failure.

2 years ago

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David Seivright

Great experience dealing with Brandon J, sales agent.

2 years ago

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Bill Wayne, NJ

Repair done in a efficient and timely manner

2 years ago

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Marie c Winder, GA

Vendor. No show no call. They need to do a better job at selecting their vendors.

2 years ago

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Vanessa Sutton Columbus, OH

He showed up for the appointments on time.

2 years ago

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Joe Lahoud Monroe, CT

You never cover what's really important only what's the cheapest way for you to go.

2 years ago

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Linzie Daniel Fresno, CA

Price and personal account representative

2 years ago

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Bill Brewster

Coverage and cost. They offer good packages.

2 years ago

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Dj Faber Eau Claire, WI

Alot better experience this time verus last time.

2 years ago

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Scooter_D Houston, TX

Tech really did know what to do to ID the failed partss

2 years ago

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DMS Phoenix, AZ

Took to long to get service. Offer price for replacement way to low. Read the fine print

2 years ago

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John Aliifua Phoenix, AZ

No sense in having this if the company goes against what the tech they sent out says.

2 years ago

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Jerry Sanchez Harker Heights, TX

The person that answered my call was great

2 years ago

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Vonn Reed St Louis, MO

Assignment of tech took several days. Tech was timely and professional.

2 years ago

Choice Home Warranty Reviews