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Choice Home Warranty Reviews

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9.3

Overall Score

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Abdallah

They are professional and always put the customer’s interest first

5 months ago

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Gail

So pleased with services and Jessica reaching out and resolving my issue

5 months ago Edited December 19, 2025

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Edgar

So far so good. Had several claims this far and been pleased with the outcome.

5 months ago

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Millicent

The service provider did something very very suspicious. Did not accept the payment and said he would call with the equipment that he needed that was a week ago.

5 months ago

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Jay

They still have not come out to repair my heat.And air conditioning my heat pump

5 months ago

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Judith

Good service so far. Waiting for the new part approval. Thank you.

5 months ago

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Tom

Electrolux technician has fixed the issue of Frigidaire dishwasher. Thanks

5 months ago

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Igor

Extremely dissatisfying. Service appointments postponed few times. Reasons not to reimburse not supported by technicians report.

5 months ago

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James

Whenever I place a work order it is taken care of in a short amount of time.

5 months ago

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Marshall

Good pricing for the services and most of the assigned service people knew what they were doing.

5 months ago

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Robert

Service was easy and professional. The repair was done in a timely manner

5 months ago

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Luis

You guys are fast responding to me and I’m just getting back from work

5 months ago

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John

Claim was easy to get started, service was scheduled quickly, and the tech arrived when scheduled.

5 months ago

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Della

Reasonable cost for program and local repair person provided quickly.

5 months ago

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Sue

The excellent ratings, referrals from family who are very satisfied!

5 months ago

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Jeffrey

Easy to work with and very nice work and service was excellent

5 months ago

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Lark

My stove has not been repaired. And I have not heard from the shop you hired. I believe he is ordering parts but he could not speak English , so status unknown.

5 months ago

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Buddhi

It is the best company and giving quality service. Perfect technician

5 months ago Edited December 9, 2025

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Mario Rodriguez

Good price and good service and good quality customer service

5 months ago

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Ivy Jacobs

So far not good company had to order part on 11/10 for furnace and it’s 12/2/25 and still furnace not working and it’s 39 degrees outside!!!

5 months ago

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Kathy Yau

They immediately responded to my claim and sent technician to fix

5 months ago

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Kathleen Deacon

Have only had to use it once, but was very happy with the service.

5 months ago

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PAUL

Our freezer went bad and requires replacement! Choice home warranties is making us wait over 30 days to buy a new freezer!!!

5 months ago Edited December 2, 2025

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Ora Parker

No waiting time for you to respond, the job was completed in a timely manner

5 months ago

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Nelson Torres

Still waiting to receive my Lowe’s card to replace my washer. Can you help?

5 months ago

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Lorena Varela

Thank you for coming out and working so quickly on the dryer

5 months ago

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Darrell McCain

The 5 star ratings were outstanding. The price was excellent.

5 months ago

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Keith

We’ve only filed claim one time and no complaints with that claim

5 months ago

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Faye Meadows

I still haven’t received my gift card for refrigerator and it’s been 26 days.

5 months ago

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Darryl Carter

Great service,,job well done . I would recommend them to my friends .

5 months ago

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Martin Quinton

The technician was nice, professional and had my dryer fixed in 20 min.

5 months ago

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T&A D&W

First, after signing up, i was given a hard sell - the person wouldn't take no for an answer - about some security monitoring crap. I should have known then that they were nothing but a scam, but I continued. Then I had a service call and they called it a pre-existing problem even though nothing was leaking before.

3 months ago

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Gloria Paul

“The last technician was exceptionally great, just keep up this type of service and I’ll past the word around!!!”

3 months ago

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Ron Ernst

Had a garage door malfunction technician was great and replaced the sensor that was broken, but found he had to rewire it from the sensor to the unit. That part of the warranty was not covered no wiring. I had to pay an extra hundred dollars to get it wired. Choice said no go.

3 months ago

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Nancy Calvin

After comparing Home warranties, I like this company for what they offer and the response time to the claims.

3 months ago

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Mary

Because that is who I paid to for my Home Warranty, but as of yet my problem has not been solved. This has happened quite a few times and I need some answers.

6 months ago

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Mai

They are fast in replaying to any request & they choose a good companies to fix the issue that I had.

6 months ago

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Marcelo

The company works very well and fast. My only remark is that some people sent for service try to charge extra.

6 months ago

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Dennis

I don’t like the fact that everything is done by email. I prefer a phone call and to speak to a live person.

6 months ago

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Sheryl

So far they have always made sure whatever I needed repaired was taking care of by sending out good companies.

6 months ago

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Thomas

Work never completed. Over several weeks and numerous phone calls and emails nothing ever done. I am very sorry I chose to invest in this three year warranty as it is obviously a ripoff.

6 months ago

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Matthew

I had 2 claims so far . 1st one was probably 2 plus months ago . Still not resolved.. second one was a furnace claim. Had to call over and over again . 3 weeks later . They sent a tech .. he was great . They suck

6 months ago

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Mary

I was referred by a friend and I liked that they had a pool pump protection plan.

6 months ago

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Sandy

They response to my call and the company who came and service my microwave did a good job.

6 months ago

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Ramon

too short ? that's what your company is worth. you charge a lot when is called for service your hired companies want to screw the clients. as a real estate broker i will remcomend Not to give business to you.

6 months ago Edited December 23, 2025

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Deborah

they do everything they promised to do - on time, professional teams, great price!

6 months ago

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Sally Langley

They have been show to respond to a promised refund for a washing machine they deemed unfixable and required a replacement from Lowe's. Sounds like a racket.

6 months ago

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Jeanne

I saw advertisement on internet for Choice Home Warranty. I have used home warranty before, but not with Choice.

6 months ago

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Lisa

Because their rates were more affordable. So far I am happy with changing my Home warranty.

6 months ago

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Adrienne

I wasn’t happy with how Vivint handled the equipment issue , but Luke did a wonderful job!

6 months ago

@endstack