Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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Verified Customer

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Robin

I have had Choice Home Warranty over 10 years. If I have a problem in my houses, they are always a phone call away. What I like is if your appliances or home systems can’t be fixed, Choice Home Warranty will replace them. They are prompt with their service. Thank you.

7 months ago

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Ed

I thought when I started that they would take care of things. One of the springs on my garage door was broken in two places. The other spring was not broken but it had been through the same things that the other side had been through. The Likly hood is that it will break is very high. I was told that they only fix broken things. The second spring is working on borrowed time. I was real disappointed when I was told that they would not replace it. When it breaks there is another $85 for us to pay out. The company that came was excellent to work with.

7 months ago

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MARIA DE Lourdes Guillen

I have not been disappointed, yet. They come out when they say and take care of the issue. They are very professional and explain what the issue is and if parts need to be ordered and they do keep in touch as to when they will be back out. They are not expensive as far as monthly subscription goes. Thank you guys and gals for your hard work!

7 months ago

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Phil Geraci

The reported problem was picked up by service provider within 24 hours. Service provider was on site within 48 hours, to address reported problem. Service provider Soraparu Home Services plumbing resolved reported problem efficiently. Service man was prompt and courteous. Would use this service provider again. Phillip

7 months ago

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Bryan Sawyer

Choice Home Warranty has been helpful when repairs are needed, and the process for submitting a claim is straightforward. The technicians they send are professional and knowledgeable. It provides some peace of mind knowing that major systems and appliances are covered when problems come up.

7 months ago

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Martin

It's for this claim a vendor did pick up fairly quickly. However the copay that choice told me I had to pay did not match the amount that the vendor said it was going to cost. There was a difference of $300 and Choice could not tell me where they came up with their copay. But they told me I had to pay it. When I talked vendor he said they never gave that number so choice was requiring me to pay more than the vendor wanted. The vendor said agreed to a lower price because that's all he needed. So if I would have paid the amount Joyce said I had to without questioning I would have overpaid by $300. And Choice did not offer a reason to why there was a difference

8 months ago

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Debbie

8 months ago

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Roselyn

I am pleased with the services I have received with Choice Home Warranty. The claims specialist assists me with filing my claims. I had all my claims approved for repair which included my microwave, dishwasher, hot water tank value, air conditioner, dryer and my garage door. I am truly thankful

8 months ago

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Alberta

In still waiting since the ending of Dec. 2025 for my dryer to be repaired. They haven’t gotten the part yet. I’m getting very frustrated with them. Because I have to keep calling to see what the status is I can’t check on my portal because it says my claim is closed. Apparently after 6 days it automatically gets a closed status if there is no update inputted by anyone, according to customer service. I find that to be crazy and don’t agree with that but I can’t change it. So far I have yet to be satisfied with any claim that I’ve placed with this company. And I have placed three claims.

8 months ago

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Verified Customer

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Rhonda

My heat stopped working on our house just a few months after we bought it. They did send a technician quickly but it stopped working again a few days later during an ice storm. We couldn’t get in touch with the technician or company so had to call someone else. Choice did say they would most likely cover the cost but we are having trouble getting the second company to complete all the paperwork required. I have a paid receipt but that isn’t enough. Hopefully we can get it resolved.

8 months ago

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Verified Customer

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Glenda

This is my first time with Choice Warranty. I think it’s a good company so far. I just had one issue recently and it was with my dryer quit on me so I had they had to send a repair man out and everything went well except he didn’t take the parts so I was stuck with trying to get rid of them and I’m still working that.issue but I recommend Choice Warranty to everyone.

8 months ago

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Kim

Great experiences. Some vendors are better than others. Had one that was ok, but he did things wrong. We found out when the item broke and had a different guy come out. Twice to fix what the other guy did wrong. All in all they did things in a timely manner.

8 months ago

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Danny Lilley

Friendly and knowledgeable. Staff were great at answering any questions I had. I’ve had to use them twice and it was simple and easy and the work was taken care of. I’m glad I chose this company and I hope many more people will do also they are a great bunch of people that will help you. Thanks a lot.

8 months ago

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Linda

The service person we had was excellent. He found the problem and had the part with him. That almost never happens when you live in a small town like we do. Choice Home warranty sent a repairman that was one hundred miles away. We had to wait two weeks to get our furnace fixed but it was worth it. The repairman was polite, knowledgeable, and prepared. Done in one trip. We will use them again.

8 months ago

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Verified Customer

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Yassin

Before I chose Choice Home Warranty, I was struggling with the cost and hassle of repairing my appliances. Now I don’t have that problem anymore. Recently, they sent an excellent technician who repaired my refrigerator so well that it feels like a new one.

8 months ago

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Verified Customer

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Elsbery

I heard that Choice was a good company. I had become dissatisfied with my previous provider and after reading about Choice and speaking with a few of the team members, I decided to change. I've only had the one service call and that experience was great. The service man was timely, pleasant, knowledgeable and efficient.

8 months ago

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Phyllis Taylor San Antonio, Texas

Not letting know what's something cost before sending that technician. Then they can't help CHW didn't advise the homeowner what was not covered.

4 days ago

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Joanne Bass Gallatin, TN

Hiva was courteous, knowledgeable and quick with his diagnosis and fixing the problem. Very good

6 days ago

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Carla Rahn Phillips Wimberley, Texas

Kerry did a great job and explained exactly what was going wrong and how he was going to fix it.

6 days ago

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Barbara Ypsilanti, MI

Im asking myself same thing. Very unsatisfied so far. To LONG to process claims. Show very little consideration for customer

2 weeks ago Edited October 23, 2026

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Bryan Coppell, TX

Have had 2 claims. Both times Choice has taken great care of us.

2 weeks ago

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Olijahwan Phoenix, AZ

First time home buyer choice home warranty is excellent for us kind of people

2 weeks ago

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Levon Chesapeake, VA

The representative was very professional and did a wonderful job!

2 weeks ago

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Carmen Rockport, TX

Great service from first call to scheduling and the service was excellent.

2 weeks ago

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Reggie Melrose Park, IL

Subcontractors are professional and get the job done as quickly as possible

2 weeks ago

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Catherine Bolivia, NC

The technician was very good! He was efficient and professional

2 weeks ago

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Joyce Daytona Beach, FL

I researched the home warranty programs and found this one to be very reliable.

2 weeks ago

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Paula Omaha, NE

They were prompt and got the job done when the part came in.

2 weeks ago

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Mike Nashville, AR

The tech was knowledgeable, helpful, and kept me informed on the parts.

2 weeks ago

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Brian Chester, MD

Quick and efficient! Made a claim and the item was replaced in less than 2 days

2 weeks ago

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Randall Secor, IL

I don't not happy with program always be sure they got premiums every month. Then when I needed a microwave door repair. Got the run around. Had to cancel.

2 weeks ago

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Tammy Roanoke, VA

The repair person was great and would recommend him to future clients

2 weeks ago

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Lorraine Garland, TX

Fast, efficient and Professional! Request process is so easya

2 weeks ago

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Juan Garland, TX

Not happy with how they handled a simple ceiling fan issue. I’ve been waiting 7 weeks for a $70.00 refund- absolutely ridiculous

2 weeks ago

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Gabriela Littleton, CO

Easy to file a claim. Fast service. Service are always pleasant and courteous,

3 weeks ago

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James Angleton, TX

I haven't had a bad experience yet after 2 years. Fast and professional!

3 weeks ago

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Sharon Dallas, TX

It was great and they called and someone came to fix my plumbing.

3 weeks ago

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Delois Huntsville, AL

Choice has been pretty consistent over the years with any claims I have filed

3 weeks ago

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Jackie Las Vegas, NV

Responsive, respectful and quick to respond. Great company!!!

3 weeks ago

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John and Cillen Meisler Mandeville, LA

This time the plumber was excellent and knew exactly what to do.

3 weeks ago

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Patricia Saint Louis, MO

Choice home warranty took care of my needs in a timely manner

3 weeks ago

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Roderick Dallas, TX

I really appreciate the great Customer Service provided by Choice Warranty.

3 weeks ago

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Tommy Augusta, GA

They responded quickly. Service company they sent was very good.

3 weeks ago

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Charles Newtown, PA

Always fair and takes care of my problem. Settled my claim immediately!!

3 weeks ago

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Phil Englewood, FL

They took care of the problem not sure what you want me to say.

3 weeks ago

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Donna Allentown, PA

Prompt. Knowledgeable technician. Pleasant. Answered all of my questions.

3 weeks ago

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Jacqueline Las Vegas, NV

Choice will work with you to ensure that your job is accurate and complete

3 weeks ago

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Catherine Curley Smyrna, GA

Knowledgeable technician from HVAC company. Service was above and beyond.

3 weeks ago

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Glenn Sierra Madre, CA

The reviews and feedback online. First service was excellent!

3 weeks ago

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Elsa Denton, TX

We appreciate the quick response and the repairs that we neede. Thank

4 weeks ago

Choice Home Warranty Reviews