Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Verified Customer

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Earl

Other than the constant ads for discounts for signing up. The company is very responsive when you need work done.

2 months ago

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Don

Roy, the person that performed the repair was very personable with an upbeat attitude. I would recommend Roy to anyone.

2 months ago

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Sheronna Hill

Did not over my air conditioning which is damaged need that to be handled all Other decisions have been great and Inahve spent over $1000 with your company and expect the service I paid for the supervisor dropped the call and did not return it to me so that was strange - I expect better

2 months ago

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Cindy

They are one of the companies that I found while searching for insurance. I am very satisfied with their services

2 months ago

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Roxine Taylor

I like choice as a company. There replacement process is not fair to the customer that has lost their product.

2 months ago

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Gillian Escourse

I love this company if I have a problem with anything I call Nex day some one is there then you choice warranty

2 months ago

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Tamy Logan

My pipes were clogged and it took a week to get A Plumber out to my house and it wasn’t fixed . The plumber left and it took another 4 days to get them out again and still didn’t fix my problem. I was out of service for over 2 weeks. I called another plumber and paid out of pocket. To get the problem resolved.

2 months ago

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Larry Hayes

Communication delay Plumber did fix issue CHW worked to get problem resolved, but took too long. Thankfully, my issues were not extremely urgent

2 months ago

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Janice Quals

The absolute best home warranty plan out there!!! I’ve had others and none compare to this company.

2 months ago

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Judith Trotter

I've only had to use the company twice so far and the businesses that came out to fix appliances did an excellent job

2 months ago

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Michael Hanna

Always Great services when I call for any service issues they take care of and provide me with the best solution

2 months ago

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Debora

Service went well.The technician did a great job and talked me through everything that was needed to be fixed.

2 months ago

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Jana Molik Maier

I like most of service only that you ask me I have to pay $ 100 up front and when person arrived from HvAC he ask me to pay him $ 100 very confusing that I didn’t like

1 month ago

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Louis

3 months ago

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Clyde

They are on the money I recommend them all of the time to family and friends. They also communicate very well with job orders.

3 months ago

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Desne

The technician was very much knowledgeable. And my issue was taken care of.very please with my purchase of Choice Home Warranty Will recommend

3 months ago

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Alberta

Love the pricing and the service was different than I'm use to with home warranty programs but it was good after o got the hang of it

3 months ago

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Kolene

They have good service. The red tape is tedious. Multiple visits, diagnos, wait for approval, wait for repair product, etc then install. But they get the job done.

3 months ago

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Andrea Lang

I was pleased. The only problem I had was he did not discard of the boxes and the old expanded tank. Everything was left in the basement.

3 months ago

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Beverly

The gentleman was great to work with. He kept us informed and very pleasant and did a good job getting our washer fixed.

3 months ago

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Ronda

Because they are affordable for anyone to buy. And they listen to you when you call and they show perffesonal costumer support

3 months ago

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Emily

I have heard great reviews about this home warranty. And I was very pleased with the prompt service. I will be refering others to them. Thank You!

3 months ago

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J

I wanted to feel like I have support for the different repairs. However on my first call my items was not covered 😔. The next call the contractor could not come out soon enough.😕. I rethinking going with Choice!!

3 months ago

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Verified Customer

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Roslyn

I just thought I had the premiere of policies when I spent over $7000 renewing my policies only to find that having a clog in a drain was not covered today. I am so upset because having older homes as my personal residence and rentals and paying for what I thought would be top-of-the-line policies only to be denied is terrible. At this moment I would not refer Choice.

3 months ago

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Susi

Choice Home Warranty is a good, reliable company. But the subcontractors sometimes do not do the job, charge $75.00, promise to mail you a receipt, which never happens, and never come back. This just happened on February 3.2026. Claim #319141082. He only took a picture and left. This was B2U Preventive Maintenance. Please help, I am not able to take a shower. Please send a reliable plumber. Susi Merson 222 Bethel Ave, Aston, PA 19014

3 months ago

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Katie

The service cost is only 100 dollars, no matter how big or small repair has to be done! Without warranty, the cost could be really costly!!

3 months ago

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Kenneth

CHW works great for me. I have no issues with their service. Seems to work as advertised. I think 5 stars says it all.

3 months ago

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Janice

I needed some extra protection for things that break that I couldn't afford to replace or have fixed. It says it's 'easy to cancel', no it isn't. I almost had to be the rep and the next rep to cancel it and they were a bit ruthless in trying to 'retain' me.

3 months ago

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Carolyn

The claim submission process was quick and easy, the contractor arrived within 24 hours and completed the repairs to our satisfaction.

3 months ago

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Vasile

Horrible customer service who are not reliable, not responding to the emails and are not refunding the money spent for buying and rectifying a water pump via a plumbing company. No appointment made for 9 days in a row despite it was an emergency. The same situation it was with an arconditiopning motor which we had to wait for over 2 weeks in the summer.

3 months ago

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Verified Customer

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James

Fast and efficient. Fixed my appliance in a reasonable time. I was very pleased with the professional that was hired to complete the work.

3 months ago

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Virginia

Thought I was going to have a pleasant experience. Turns oit it's all money making. They came to "repair" my machine, the guy told them nothing was wrong, that I needed a plumber. I had the plumber come out, he did what they suggested. Machine STILL isn't working correctly, still getting an error code, and choice home warranty is telling me I have to open a new claim. HORRIBLE, especially when the 1st issue wasn't fixed.

3 months ago

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Yveline Erisca

It’s one of the best company sometimes if they can’t find a vendor well I understand but it’s frustrating to wait what can you do

3 months ago

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MaryAnn Morris

I was very happy with the service. You were able to get my problem solved quickly and efficiently even though it was a holiday

3 months ago

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William and Katiuska Carvajal

We have had its services for at least 4 years now to our complete satisfaction. It has always responded and acted promptly.

3 months ago

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Mr. Michael Colgan

I will say service and solution has improved a lot with minor repair equipment such as appliances the process can be daunting

3 months ago

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Verified Customer

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Paree Nabijou

It was a good experience processing the claim, having the technician come in on time and fixing the system well and in working condition again.

3 months ago

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William Gardner

The reason I chose to work with Choice Home Warranty was that I liked what they offer and felt the pricing was very reasonable.

3 months ago

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Kathlyn King

Choice provided professional, fast service after my water heater failed a few weeks after my knee replacement surgery. Thanks!!

3 months ago

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Delia

I chose CHW because they gave me a good quote. So far, it's working out ok, although the garage door coverage was not enough for what I needed when mine broke down.

3 months ago

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Verified Customer

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Tim

Performed the necessary measures to provide a person to fix our refrigerator that wasn’t cooling properly. Very professional appliance person!

3 months ago

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Verified Customer

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Jane

This was my first claim, I thought ice maker was covered. First a guy came out and said it was a plumbing issue, he couldn't fix it. It took about a month to get him to come out, I thought what if it was a refrigerator, The plumber came out and said I had to pay $245 ontop of $75 for each repairman. It cost me $395 total and plumber said I couldhave saved $100 if I did not have a warranty. Not happy!!

3 months ago

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Verified Customer

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Stephanie

Absolute trash. Would not recommend. They find every way out to not replace appliances and not pay. They straight up refused to replace my water heater. Told me they would reimburse me $100 for a call out fee - then they had "no record" of that (even though they record every call) and refused to reimburse me. Now we are dealing with a fridge replacement which has been the biggest headache as they don't want to pay for anything! Save you headache and your money and go elsewhere. They are liars and scammers

3 months ago Edited February 11, 2026

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Verified Customer

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Richard Morales

I had different warranties in the past I wasn't satisfied with the service but choice warranty it's a lot different to take their work serious

3 months ago

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Dharshini Munesinghe

To be honest, there's no value for home warranty when there are so much clauses of what they can and can't do. I end up paying a tonne of money to get things fixed. Please do not call me for a re-sign. There's no value for money.

3 months ago

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Curtis Archer

Every time I put in a claim it is handled immediately and the text you sent out is great to explain everything to us that they’re going to do

3 months ago

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Betsy Mccreery

I used them recently for my dryer repair. Within 4 days the tech was at my home and fixed my dryer with parts he had available on him

3 months ago

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RAMONA THOMAS

I put in a claim for my central heating unit on 1/142026. The Serviceman can out and couldn’t find anything wrong. Now today it’s running and cutting off again and blowing cold air. I tried to file a new claim but the previous claim is less than 30-days so it was reopened. I called and spoke with a Rep and told that I would be charged another $100 for the same issue. I change my payment from my Chase Debt card to my Citibank Credit and now I have a $100 service charge pending on both cards. Every time I file claim I have a problem.

3 months ago

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Verified Customer

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Orlandes Howard

I chose to work with Choice after doing my research on home warranty. I like Choice offer and the person who I spoke with was very professional.

3 months ago

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Anthony

Hello... Yes i created a Claim .. Policy #: 131168399 Claim #: 317590511 LOCATION: 829B Deal Rd, Monroe Twp But i canceled it within mins and never got my $75 back

3 months ago

Choice Home Warranty Reviews