Choice Home Warranty: Read 46,188 User Reviews From Real Homeowners

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Verified Customer

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Blaine

I had mixed experiences with the service. They were prompt and courteous when I called about my ice maker, though they couldn't find the issue initially. Thankfully, it has been working fine since. I also used my warranty for my dishwasher, which took some time to get the part, but they handled it well and now everything is great!

8 months ago

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Verified Customer

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John

I found the service to be quick, but sometimes the representatives struggle to understand my issues. I've had multiple visits for my dryer, which is still making strange noises after being 'fixed.' Additionally, while the refrigerator's ice maker works fine, I've had temperature control and light issues with other appliances. Overall, I'm frustrated with the inconsistency.

8 months ago

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Verified Customer

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Norma

I've had a mixed experience with customer service. While some representatives have been helpful, others have been frustrating to deal with, leading to repeated follow-ups and unresolved claims. My LG dishwasher had a known defect, requiring multiple service calls over the years, which felt like a waste of time and money. Overall, the service varies greatly depending on the representative.

8 months ago

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Verified Customer

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John

I primarily handled everything online, rarely needing customer support except for the initial setup. My last experience with my warranty was disappointing; it only partially covered a shower leak, leading to unexpected extra costs for plumbing. While they eventually addressed my needs, the coverage limitations were frustrating.

8 months ago

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Anonymously

I had a great experience with customer service. They respond quickly and keep me updated on my claims, even while I was overseas. Recently, they efficiently handled my garbage disposal issue and replaced my AC unit without excessive costs. I'm very grateful for their prompt and communicative support!

8 months ago

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Verified Customer

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John

I find the automated service generally efficient, but there have been frustrating instances when issues arose, like with my air conditioning. It was a hassle finding my own repair service and dealing with the back and forth. However, most experiences have been smooth, like when I had an ice maker issue that was resolved quickly, even if it took a little time to diagnose.

8 months ago

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Verified Customer

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Anonymously

I've had a great experience with their service. Whenever I have an issue, they're quick to respond and send reliable professionals to fix my problems. Recently, my dishwasher broke, and they promptly sent a repairman who had the necessary parts to fix it right away. The low fee for the service is fantastic too!

8 months ago

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Verified Customer

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Lorenz Kuhn

We had Choice for about 10 years and we have always been taken care of quickly when we submit a claim. Peace of mind, we have had to have garage door repairs, a/c repairs, Hotwater heater repairs, toilet repairs, refrigerator, oven, dishwasher and washing machine repairs. Pretty smooth and good customer service.

8 months ago

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Verified Customer

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Trish

I like having a home warranty as a safety net for our household. Home repairs can add up quickly, and the cost of maintaining a home is constant. This warranty helps my family keep up our home quickly when an appliance breaks down.

8 months ago

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Verified Customer

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Burnell Wilson

I think they are great warranty company they don't hesitate to get someone on the job and it doesn't matter how many times you need to use the warranty they will uphold their end of the deal I think they are a wonderful company two thumbs up 👍👍

8 months ago

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Verified Customer

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Nand Rai

Choice warranty service is very good Most of things get done in timely manner There is one exception that for appliance service appointment took three days after we calledIt should have taken about one day But things were done properly We recommend this company

8 months ago

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Verified Customer

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Everton Harrison

I like the fact that once I place the service call every thing that was promised seamlessly happened. The local service provider was top no Professional and informative . Assess order parts and came by in 2 days to complete the job. Every thing is working. I am a happy and satisfied customer!

8 months ago

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Karen Sherek

The first technician we called on regarding our air conditioner, was on time for a professional and no hidden cost except for the $85 fee. The company, clockwise plumbing, I was not impressed with very very much. Although they finally came out today to fix my water heater after not hearing from them so I had to call the company and ask for an appointment myself. I and my husband are not happy that we also had to pay for products needed for the service. We wanted a warranty program where we only pay the $85 fee as noted in the contract. We should not have to pay extra for products needed for something that needs replacing.

8 months ago

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Kimberly Potter

Was very easy to file a claim and someone came to our home the next day to repair our leak.

1 day ago

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Verified Customer

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Edgar

So far so good. Had several claims this far and been pleased with the outcome.

2 weeks ago

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Verified Customer

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Millicent

The service provider did something very very suspicious. Did not accept the payment and said he would call with the equipment that he needed that was a week ago.

2 weeks ago

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Verified Customer

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Jay

They still have not come out to repair my heat.And air conditioning my heat pump

2 weeks ago

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Verified Customer

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Judith

Good service so far. Waiting for the new part approval. Thank you.

2 weeks ago

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Verified Customer

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Tom

Electrolux technician has fixed the issue of Frigidaire dishwasher. Thanks

2 weeks ago

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Igor

Extremely dissatisfying. Service appointments postponed few times. Reasons not to reimburse not supported by technicians report.

2 weeks ago

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Verified Customer

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James

Whenever I place a work order it is taken care of in a short amount of time.

2 weeks ago

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Marshall

Good pricing for the services and most of the assigned service people knew what they were doing.

2 weeks ago

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Verified Customer

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Robert

Service was easy and professional. The repair was done in a timely manner

2 weeks ago

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Verified Customer

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Luis

You guys are fast responding to me and I’m just getting back from work

2 weeks ago

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John

Claim was easy to get started, service was scheduled quickly, and the tech arrived when scheduled.

2 weeks ago

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Verified Customer

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Della

Reasonable cost for program and local repair person provided quickly.

2 weeks ago

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Sue

The excellent ratings, referrals from family who are very satisfied!

2 weeks ago

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Jeffrey

Easy to work with and very nice work and service was excellent

2 weeks ago

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Verified Customer

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Lark

My stove has not been repaired. And I have not heard from the shop you hired. I believe he is ordering parts but he could not speak English , so status unknown.

2 weeks ago

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Verified Customer

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Buddhi

It is the best company and giving quality service. Perfect technician

2 weeks ago Edited December 9, 2025

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Verified Customer

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Mario Rodriguez

Good price and good service and good quality customer service

2 weeks ago

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Ivy Jacobs

So far not good company had to order part on 11/10 for furnace and it’s 12/2/25 and still furnace not working and it’s 39 degrees outside!!!

2 weeks ago

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Kathy Yau

They immediately responded to my claim and sent technician to fix

2 weeks ago

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Kathleen Deacon

Have only had to use it once, but was very happy with the service.

2 weeks ago

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PAUL

Our freezer went bad and requires replacement! Choice home warranties is making us wait over 30 days to buy a new freezer!!!

2 weeks ago Edited December 2, 2025

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Verified Customer

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Ora Parker

No waiting time for you to respond, the job was completed in a timely manner

2 weeks ago

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Verified Customer

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Nelson Torres

Still waiting to receive my Lowe’s card to replace my washer. Can you help?

2 weeks ago

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Verified Customer

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Lorena Varela

Thank you for coming out and working so quickly on the dryer

2 weeks ago

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Darrell McCain

The 5 star ratings were outstanding. The price was excellent.

2 weeks ago

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Verified Customer

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Keith

We’ve only filed claim one time and no complaints with that claim

2 weeks ago

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Faye Meadows

I still haven’t received my gift card for refrigerator and it’s been 26 days.

2 weeks ago

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Verified Customer

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Darryl Carter

Great service,,job well done . I would recommend them to my friends .

2 weeks ago

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Verified Customer

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Martin Quinton

The technician was nice, professional and had my dryer fixed in 20 min.

2 weeks ago

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Willie

They’re very reliable and honest and resolve your issues quickly

3 weeks ago

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Karen Schwan

Our air conditioner quit Saturday, July 12,2025. Using the website I submitted a claim Saturday evening! Sunday morning we had an email with an appointment for repair by Save Now Cooling LLC for Tuesday, July 15, 2025. The interior temperature of our home was 91 degrees. Since that would be another two days without air, I called Raymond, the owner of Save Now Cooling LLC asking for a better date. Even though his company was busy with many other appointments, he said he would try to get a repairman to us sooner than Tuesday. Monday afternoon Scott arrived, diagnosed the problem and had the air running within 10-15 minutes. We would highly recommend Save Now Cooling LLC to anyone who needs air conditioner care. They are our company for our home now. We are very happy with Choice Home Warranty and Save Now Cooling LLC.

5 months ago

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Neethi Mohandas

Writing my experience based out of Colorado . I recently had an issue with my dishwasher, and I’m pleased to share that Choice Home Warranty handled the repair efficiently and professionally. From the moment I submitted the service request, the process was smooth. The representative was courteous and clearly explained what to expect. A technician was assigned quickly and scheduled a visit within a couple of days. They arrived on time, diagnosed the problem promptly, and had the necessary parts to complete the repair in a single visit. The dishwasher is now working perfectly! What I appreciated most was the clear communication and minimal hassle. The warranty coverage made the repair cost-effective and stress-free. I’m glad I had the protection in place and would recommend Choice Home Warranty to others looking for peace of mind with their home appliances.

5 months ago

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Verified Customer

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Danish

I’ve had a great experience with Choice Home Warranty so far. They consistently send licensed technicians who do quality work, and most of my service requests have been resolved successfully. The process has been smooth, and I appreciate their responsiveness. If you're looking for a reliable home warranty service, I’d recommend giving them a try!

9 months ago

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Verified Customer

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James

I like the company, but sometimes it takes a couple of weeks to get a part. My bathroom sink was looked at on February 18th and said they would be back in a week. On March 11th I received a call to come replace the faucet lines. Was told the repair person was really busy. I understand that, but I had to have a leaky faucet for almost a month before it was fixed. I had to keep dumping the bucket I had under my sink. Not a major problem, just annoying. Customer service is great and this is the start of my second year with Choice. Still going to stay with them, just wish the process was a little faster.

9 months ago

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Verified Customer

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Anthony Reino

I signed up for this service full believing that I’d never need it. However, shortly thereafter, my microwave malfunctioned because of a faulty sensor. I called the company & they dispatched an outstanding repair person that evaluated the issue, ordered the part, & replaced it in a very short period of time. I’m happy I have this service & peace of mind.

9 months ago

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Verified Customer

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Dianne

The repairman was amazing. He fixed the dishwasher and 6 days later came back to fix the clothes dryer. It was stacked dryer so he brought help to move it, Fixed it in short order and it has been running non stop since he left. Excellent service from Choice. They react immediately. They sent a top notch service repair service company. Could not have asked for better.

9 months ago

Choice Home Warranty Reviews