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Choice Home Warranty Reviews

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9.4

Overall Score

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FRANCIS Jacksonville, Florida

Switched from AHS many years ago. $75 is reasonable for each event.

2 weeks ago

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Kevin Chino, California

Very prompt and efficient. This is the second time filing a claim.

2 weeks ago

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Michelle Bulverde, Texas

Choice Home Warranty has given us prompt service finding technicians.

2 weeks ago

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Cynthia Pasadena, Maryland

Will not be working with Choice anymore! Have 2 policies and was getting ready to purchase a 3rd one, but instead will be canceling the two. Do not waste your time or money!

2 weeks ago

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Paul Valley Springs, California

Great reviews, fast and easy service. Very pleased with them.

2 weeks ago

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Craig Jacksonville, Florida

Needed a new faucet installed. Plumber came out and did it quickly!

2 weeks ago

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Larry Nampa, Idaho

Proven valuable. They have come to our rescue several times.

2 weeks ago

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Abraham Los Angeles, California

Choice home warranty, very good and they took care of my problem on time.

2 weeks ago

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JosephAndKathy Anderson, South Carolina

It is absolutely a great company!! Always reliable support!!!

2 weeks ago

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Simira Clarkston, Georgia

High ratings. I searched for highest rated companies. Choice was number one.

2 weeks ago

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DianeAndGarrett Kingman, Arizona

The techs are good but the search in this outlying place is not. Too long a wait for AC when it is so hot outside!

3 weeks ago

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Donna Wendell, North Carolina

Amazing Great service tech fixed the issue and checked the complete system.

3 weeks ago

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Pamela Austin, Texas

Not great. Had to reschedule with repairman up to 3 times before my plumbing issue was taken care of.

3 weeks ago

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Shirlene Tucker, Georgia

Love the service it was reasonable but now I think you price mo they fee is to high.

3 weeks ago

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Tracey Jonesborough, Tennessee

Soc far so good I have filed one work order that was smooth transaction

3 weeks ago

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Diann Texarkana, Texas

Easy to report claim, so far, we have been very happy with the providers.

3 weeks ago

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Judith Penn Hills, Pennsylvania

Quick and easy fixed problem few days wonderful service person

3 weeks ago

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Duane Austin, Texas

I chose CHW because it was top rated. I have reason to dispute that rating.

3 weeks ago

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Kurt Neenah, Wisconsin

great repair and quick Excellent repair service and prompt response.

3 weeks ago

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Sam Greenville, South Carolina

I needed someone to help intermediate work maintenance and had seen some good reviews.

3 weeks ago

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Mike Wasco, Illinois

I was offered a good multi-year contract price for the desired items.

3 weeks ago

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Derby Weare, New Hampshire

Had favorable reviews, and easy to establish a home coverage plan with.

3 weeks ago

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Brenda Mobile, Alabama

No special reason, was looking for a home warranty service and I choose Choice Home warranty.

3 weeks ago

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Pam Charlotte, North Carolina

I’ve had this warranty for years without a claim. When I filed a claim they have been very difficult to deal with and paid only 1/3 of what the repair cost

3 weeks ago

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Verne Rushton Aiken, South Carolina

Technician was on time, friendly, did his work. And didn’t waste any time

3 weeks ago

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Mildred Marietta, Georgia

I might not renew my contract. they did not pay for my washing machine

3 weeks ago

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Virginia Ormond Beach, Florida

Always excellent service, fast, response, great service providers...

3 weeks ago

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James Kane Columbus, Ohio

I am very pleased with our home warranty through Choice Home Warranty.

3 weeks ago

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Kareem Wilson Nashville, Tennessee

Horrible experience, choice didn’t cover the work I put in for and also lied to the contractor about offering assistance and discount, I’m canceling my policy soon

3 weeks ago

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Dean Lukover Austin, Texas

Had to replace my ceiling fan. But on give $70 towards the cost of a new one.

3 weeks ago

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Kelle Horie Fort Worth, Texas

Very professional! Great job! So glad I have Choice Warrenty!

3 weeks ago

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Brenda Miller Valley Springs, California

Person was on time professional and got the job done in a timely manner.

3 weeks ago

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Javier Bustamante / James J. Rodriguez III Los Angeles, California

Thank you for the quick reply. I appreciate the response and scheduling time.

3 weeks ago

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Byron Longview, Texas

Prompt service and good communication with their contractors.

3 weeks ago

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Brenda Cookeville, Tennessee

Quick response, no hassle, friendly and knowledgeable technician.

3 weeks ago

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Arien Williams Euless, Texas

I had one very negative experience with Choice, but overall it’s been great.

3 weeks ago

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Gennaro Delray Beach, Florida

Was very impressed with the quick service and the job well done

4 weeks ago

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Shirley St Louis, Missouri

I was in another Home Warranty and I saw that Choice had a lower monthly fee and service fee.

4 weeks ago

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HerminioandIdalia Kissimmee, Florida

I needed a repair service for home issues and CHW was referred by a family contact.

4 weeks ago

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TAMMY Chicago, Illinois

Fast service repair, still waiting for finances on replacement

4 weeks ago

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Brenda Cooper City, Florida

Customer Review Video

4 weeks ago

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Jacquelyn Zarate

I liked that when I filed a claim on Friday 03/13/26, for our water heater to be replaced as it was 12 years old and had begun making noises when heating up, they sent their plumbing tech out the very next day, Saturday 03/14/26. He arrived right on time and was professional and friendly. However, I was a little disappointed that the tech took all of 10 minutes to examine it and told us he would send his report to Choice and we would here from them on Monday 3/16/26 as they are closed on the weekends. We received an email on Sunday 3/15/26 saying they had received his report saying it didn't need repair or replaced.

5 months ago

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Marilyn

Been with Choice Home Warranty for a couple years. This is the first time I actually used them. I was completely satisfied with the tech...he knew what the problem was and it was resolved to my complete satisfaction. I could have used Choice a couple times before but it was necessary to get service faster so I wasn't able to use the service that I paid for...but this service was pretty quick and worked out very well.

9 months ago

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Steve

We left our previous Home Warranty company 8 years ago due to continued price increases, so we were left "bare" during that time. We decided that we couldn't afford the cost of a major breakdown and researched 5 - 6 home Warranty companies, relying on cost, coverage and reviews. We chose Choice Home Warranty almost a year ago and now have peace of mind again.

9 months ago

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Teri Paradise

CHW is good on their word and the monthly payment that I make has paid off without a problem recommend when it comes to your home appliances to sign up and enjoy the stress free knowing that you are covered when things go wrong. Made a claim within 10 days it was fixed and I live in a small town out in the Mojave Desert with eliminated resources when things break. Than you CHW for getting my refrigerator back and running!!

9 months ago

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Brady

I'm a little disappointed cuz they had me waiting too long knowing that I'm a very sick man and I told them they keep sending these workers out here that's not doing that job they're wasting my time and they caused me to throw all my good medicine away so they wasted my money my insulin my insure my milk all my stuff I am very disappointed in that part because choice once he did not give me anything on losing my supplies

9 months ago

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Richard

My policy was purchased at the same time as my condo to cover unexpected expenses in the first 3 years. Although I have not needed it, I recently had a failing valve on my washing machine cause a leek through an empty fixing hole in the top of the unit. I was able to call out a brand specific appliance specialist who resolved the issue. I could have done this using the website but the first use felt more comfortable as a phone call and they picked up and got it done. What more can you say?

9 months ago

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Nancy

Appointment was promptly made and initial visit completed. Unfortunately, parts are needed to fix my dryer. They have arrived and work should be completed today. The only question that I have is why a different service is used , meaning my dryer has needed service multiple times and each time I submit a claim a different service is used. And each time a new issue is found. Unsure if consistency in using certain service providers would help there or it’s just who is available the fastest and the age of my dryer. Either way I truly appreciate the prompt turn around time. Thank you.

9 months ago

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Jeffrey

The dishwasher control panel went out. The whirlpool repair man was courteous and professional. There was a part that needed to be replaced and so we had to wait for parts to be ordered but the company used was very good at keeping me informed of when the next appointment might be available based on part delivery. When the part was available, the installer rescheduled the appointment for service and install the parts and the dishwasher works perfectly. The repair man was very courteous and professional.

9 months ago

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Carolyn Schurmann

Choice is wonderful. I've had to have the plumber twice in the last week, for 2 different problems - a toilet that wouldn't stop flowing, and a blocked sink. For the latter they sent a very nice young man called Omar from a different company. He had quite a struggle withe the old piping and draining system from 1950, but he persisted, did an excellent job, and cleaned up afterwards.

9 months ago

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