Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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Cedric Busby Mobile, AL

Always professional and experienced. Friendly and efficient service. Always recommended to family and friends.

3 days ago

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marta jeters Alafaya, Florida

I'm still waiting for you guys to approve a part for my ceiling fan in my master bedroom which isn't working properly, the light also doesn't work either

4 days ago

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Verified Customer

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Kennith Headland, AL

I had a claim and it was completed. However it took 4weeks to get the part and make the repair.

2 weeks ago

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Jannet Windermere, FL

The only complaint I have is that I continue to receive emails to purchase the warranty even though I already have it.

2 weeks ago

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Verified Customer

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Linda Alameda, CA

Cost of the home warranty, its coverage, ease of filing a claim and fast response & repair.

2 weeks ago

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Sam Avery Montgomery, TX

Normally quick on getting the support and assistance needed to resolve any issues we have at home

2 weeks ago

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Verified Customer

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Janet Easton, PA

I liked the ease of making the service call and the promptness of the technician

3 weeks ago

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David Clarksville, TN

Had you for 7 years first time every you allowed the item to be replaced Ed. Thank you finally

3 weeks ago

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Verified Customer

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freya Hawkins, TX

Always on top of providing quick service. No hassles when place a warranty call.

3 weeks ago

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Verified Customer

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Jose Orlando, FL

Their service in securing a technician is quick and provide a professional expert

3 weeks ago

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Verified Customer

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Gina Louisville, KY

The first tec for my electrical never called or showed up. The second company The electricians. were wonderful. But the office pushed back my appointment WITH OUT notification so both companies .Put MY job Jeopardy.

3 weeks ago

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Verified Customer

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Cassandra Mobile, AL

I HAVE BEE A CUSTOMER WITH THEM FOR 3 OR 4 YEARS AND NEVER HAD A PROBLEM WITH ANY TECHNICIAN THEY HAVE SENT OUT

3 weeks ago

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Verified Customer

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Don Plano, TX

Filed a claim w CHW 4 weeks ago to fix my refrigerator. 4 weeks later same issue on same refrigerator. Do they really vet the repair people? Not happy.

3 weeks ago

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Verified Customer

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Claudia Odessa, TX

Super easy to submit a claim and get someone to my home to service and fix the issue !

3 weeks ago

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Verified Customer

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Melissa Youngsville, NC

Our dishwasher is still not drying the way it should. I like that the service is fast as far as scheduling but the end result was not resolved .

3 weeks ago

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Verified Customer

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Sean Towson, MD

Great to work with. I am very happy I selected Choice as my Home Warrenty company

3 weeks ago

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Stephen Clayton, NC

Technician was on scheduled time. Service was superb. Great benefit for the cost.

3 weeks ago

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Verified Customer

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Eurydice Locust Grove, GA

I couldn't get the proper help my oven is out for the 2nd time I have an elderly person and a child to feed and I got no help. The resolution dept. Wasn't much help. I'm ready to call the news

3 weeks ago

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Verified Customer

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Carol Casselberry, FL

Easy to file claims. Many times the response took too long to get the repairs done.

3 weeks ago

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Verified Customer

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James Seabrook, TX

I bought it a few years ago. Now they are refusing to cover my costs. And their "cash out" thing is a joke! As soon as my coverage ends, I'm outta here.

3 weeks ago

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Verified Customer

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Dana Regan Butler, NJ

I purchased Choice Home Warranty for my home and rental properties and it has paid for itself over the years

3 weeks ago

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Verified Customer

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Marguerite Salado, TX

The worker showed up on time. Did his work and was polite . Choice home warranty is the best.

3 weeks ago

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Verified Customer

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BERNARD FRY Macon, GA

First time using the claim process. Fast and got my air conditioner back up and running in no time.

4 weeks ago

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Verified Customer

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Gail Sheffield San Antonio, TX

Never had a problem dealing with them or the companies they send to fix the problem.

4 weeks ago

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Verified Customer

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James Las Vegas, NV

When I really needed my home warranty Co to come through for me and my family. They left me "high and dry" they play politics first and then act like they care. NEVER AGAIN. I went with old Republic instead!!

4 weeks ago

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Verified Customer

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JOHN White Lake, MI

I don't understand when I was told that it was covered as long as there was no modifications and yet I had to pay $105 more to have it reassembled something you took apart

4 weeks ago

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Verified Customer

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Alvone Lithonia, GA

CHW is reliable, dispatches professional and knowledgeable workers, and has great customer service!

4 weeks ago

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Verified Customer

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Brinda Pasadena, MD

Amazing, always fast and great service, I'm so happy that we purchased this warranty.

4 weeks ago

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Verified Customer

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Joseph Gunchenko

We had plumbing/water issues in the shower. Before I called Choice Hoke Warranty (CHW), I called in a few other plumbers. I was hoping to save the $75 fee initially. They either didn't know how to fix this problem or were scamming me for massive payments that I felt were not nearly warranted. When I called CHW, they immediately dispatched the plumber from one the local vendors. What surprised me most was the fact that he immediately came in with all his equipment and diagnostics/cameras and immediately stared to diagnose the problem. The previous plumbers came in to look and assess, but didn't even bother to bring in their tools first. They were almost looking to first diagnose whether I would be willing to Pay their exorbitant rates. This vendor however (from Innovative Plumbing Everyday LLC) was amazing! Instead of trying to play me (scam me) like a fiddle - he immediately went to work and diagnose. Within an hour the entire job was done! No haggling, No negotiating, No BS. Furthermore, the technician's name was Ivan/Vanya. He was exceptionally professional and extremely capable. If I ever need to have a plumber on site again - I will beg CHW to only send me Ivan. I could not be happier with his work ethics and his ability to resolve the problem effectively - without any BS. Excellent choice of an amazing Vendor; contracted via CHW!!!

9 months ago

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Verified Customer

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Mary

What I like about choice home warranty was the quick service that I got on the phone but in reality the service that I got from the technician was very lacking. The gentleman never showed up when he was supposed to and then he was late when he finally did show up and it's been a few months now and I still don't have the electric hook up to my stove or my kitchen or whatever else needs fixed. He was supposed to be here on December 30th and he said he called me but there's no record of him calling me so I have no idea what's up but I do like choice home warranty because they live up to their promises and I am very thankful that I got them I also do hope to see my technician very soon like he said he would be here.

10 months ago

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Verified Customer

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Thomas

I wasn't thinking straight about your rules when your service rep said he (I thinking you) wanted pay up front so I told him I'd give him half and only when the job was complete like the next day the other half. I should have told him to get it from you but I was only think about heat for my pet. I am only hoping you can see it in your heart to reimburse me if not the other, actually less than half $5004.00, then at least something to make me feel like a saved some money having Choice Policy. I notice Sam seems to be avoiding me since I paid him $200.00 extra dollars for a new humidifier. I sent Elizabeth Mollina a glowing review via email as your standard reporting method became too cumbersome getting involved with Google and passwords, 6 and even 4 didgit verifying codes before it would let my report using your system go to you. After spending over and hour trying to make it work I gave up and called Elizabeth to see if I could use email.

11 months ago

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Verified Customer

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Alfred Howard

I chose Choice Home Warranty because I needed a warranty company that knows their way around building repairs such as plumbing electrical appliances. Choice Home Warranty has met those challenges with top quality repair companies with good reviews and kind people. I learned about this company from a relative in my home town Cleveland Oh. And have had great experiences with Choice Home Warranty. The operator or receptionist is doing a great job with finding the best contractor for each job that has been an inconvenience in my home. Thank you for all your help in keeping my home running smoothly.

11 months ago

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Verified Customer

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Gordon DeLima

Shortly before my Choice Warranty was going to expire. I was contacted by an agent of Choice Warranty. My 5yrs warranty I recently had was expiring. Two day before it expired my Gas Water Heater I had for 5 years was leaking. I called Choice Warranty to put in a claim. The very next day, Choice Warranty had sent a Plummer to inspect my water heater, only to find out the water heater was completely gone. The Plummer requested to have the Gas Water Heater replaced. Within 24hours Choice Warranty approved my claim and a new water heater was installed. I had a payment to make but to cover the new water heater but Choice Warranty covered most of the cost. I’m glad I still had a couple of days left to fix my water heater. I was going to cancel my coverage once it expired because of financial problem. The agent was able to work out a 3 years warranty plan with 4 payments for 4 month. Giving me 3 years of coverages for my house. Thank you Choice Warranty for your speedy action when a situation occurs. Choice Warranty had excellent Customer Service, Very knowledgeable agents and friendly staffs. I made the right choice in choosing Choice Home Warranty. Sincerely, 5 year customer Gordon…..

11 months ago

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LaJune Fowlkes Carloover, Virginia

Jonathan was professional and accommodating. He found the best prices available to me and there was no strong arm involved.

1 week ago

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Tracy W Tampa, Florida

Choice Home Warranty is worth purchasing. You never know when something is going to fail. It's piece of mind. I recommend you get one today.

1 week ago

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Daniel Hess Lindon, Utah

Brand new member but I am very impressed by the ease of seeking help and the willingness of everyone involved in the process.

1 week ago

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Verified Customer

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Katherine Ramirez Richardson, TX

Leo was amazing and extremely professional and went the extra mile to take of my concerns and assist me.

1 month ago

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Verified Customer

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Danielle Hankerson Fort Lauderdale, FL

Everything was fine. The service repair guy came a day earlier than scheduled which worked out perfectly fine for me.

1 month ago

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Verified Customer

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Steve Morrisville, PA

The service provider accurately diagnosed the problem in the toilet tank and carefully replaced the flush valve.

1 month ago

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Verified Customer

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Darryl and Shirly Davis Chesapeake, VA

Choice Warranty has been good to me. They have been sufficient and great in my needs of the problems of my home.

1 month ago

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Verified Customer

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Deborah Little Rock, Arkansas

CHOICE RIPPED ME OFF HAVE BEEN WITH COMPANY FOR 10 YRS AND COULD NOT GET MY MICROWAVE REPLACED, AFTER THE CONTRACTOR LIED AND SAID THEY FIXED IT, BUT THEY DID NOT AND I HAD TO FIND SOMEONE ELSE TO DO THE JOB AND THEY CHARGE ME 210. 00 FOR PARTS AND REPAIR . NO AMAZING ! EVEN THIS PRESET COMMENTS IS A LIE!

1 month ago

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Verified Customer

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Shirley Clinton, Maryland

I was sent CSA plumber who didn’t want to do anything but collect the $100, I called another plumber (KC Plumbing) and he just snaked out my pipe. The next time I would like to use this company going forward.

1 month ago

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Verified Customer

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Priscilla Phoenix, Arizona

Service man was not hear very long and did not have much to say when I asked him about another problem he was not friendly and he did not solve the problem completely

1 month ago

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Verified Customer

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Cynthia Ryce Hagerstown, Maryland

Not happy that my premium seems to go up every year and this year it really went up. I may have to end up cancelling the service due to the cost rising

1 month ago

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Verified Customer

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John Hudson Oaks, Texas

Great service from CHW and quick response by the technician to repair the washing machine (same day service)

1 month ago

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Verified Customer

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Mckayla Killeen, Texas

So far I am absolutely loving choice home! They do everything in a timely manner and get the job done!

1 month ago

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Verified Customer

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Gladys Donovan Hollywood, Florida

I like the quick response and scheduling of technicolor. The technicians are knowledgeable and work effectively.

1 month ago

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Verified Customer

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Karen R Jacksonville, Florida

Choice Home Warranty is hit or miss. Latest microwave repair was a success but I continue to fear my claim will be rejected after I pay my deductable.

1 month ago Edited September 23, 2026

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Verified Customer

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Brenda Abdalla Garland, Texas

I like the rates and service charge procedure. I don’t like the time it takes to get a service person out to my home.

1 month ago

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Verified Customer

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Sonya Zeno Las Vegas, Nevada

Jose was professional. The only issue was he did not have refrigerate on hand and told me he TRY to come back later or the next day. It was 95 degrees in my house.

1 month ago

Choice Home Warranty Reviews