Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Mary

Saw an ad and decided to give CHW a try. Been satisfied with the claim handling.

1 month ago

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Gary

Because I felt like this was the best company to work with out of the ones that I researched

1 month ago

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Randy

Excellent customer service and quick response to any issues! Thanks Choice Home Warranty

1 month ago

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Edward

I live in NW Indiana yet every contractor that has come to our house claims to be over an hour away in Northern IL. Scheduling has been difficult.

1 month ago

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Socorro

Ad from Costco good review, wanted to give it a try.So far I have been very satisfied

1 month ago

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Phyllis

Take forever to find someone to fix your problem. For what they charge I am putting that amount in savings and will cover my stuff that way. I cancelled my policy and they still call wanting payment.

1 month ago

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Marion

New to the area thought they might get help to me quickly! Finding that’s not true 7 to 10 days to get a service call assigned is to long!

1 month ago

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Latif

They save a lot repair my garage .ido recomended this company for home warrentee

1 month ago

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Lidia

I was very pleased with the service provided. Technician was on time and very knowledgeable.

1 month ago

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David

Took Care of my refrigerator problem with expert professionalism in timely manner

1 month ago

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Richard

Very helpful and worked fast to get the problem fixed. They have great people working the phones

1 month ago

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Diane Diviney-Rangen

The service is tremendous. Repairman, Ashton is professional & really knows what he’s doing!!

1 month ago

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James

Had to pay $365 more than expected. Chose to work with Choice Home Warranty because of monthly cost and had paid for three years in advance.

1 month ago

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Lynette

I thought this company was a good company but when it was time to use this service I found out that it not a good company to have so giving a unsatisfactory rating because ya'll didn't do the job well enough for me

1 month ago

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Marilyn

Had heard good things about them from other people plus they had an excellent rating online.

1 month ago

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Bob

overall experience was very good the plumber co. you hired was excellent thanks bob reynolds

1 month ago

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John

I was promised a check for my washer that hasn't come yet. Also over two weeks to get service technician to look at air conditioning unit is unacceptable in Arizona heat.

1 month ago

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Lou

Not happy with the last service call. Assigned Flamingo technician gave us advice to fix a washing machine problem and it did not work. Still have same problem with washing machine.

1 month ago

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Carlton

Fast response to repair request. Dependability. Professional service providers who do the repairs.

1 month ago

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Randi

In March I place a service call for my refrigerator. The repair guy said he had to order the part and would return. It is April 8th NO communication regarding this absolutely RIDICULOUS

1 month ago

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Michael

Choice Home Warranty is responsive to the claims I submitted, in a timely manner.

1 month ago

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Joan

Not happy w company Treat customers poorly when there is a problem I am new customer have had 3 claims 2 w problems One claim a disaster

1 month ago

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Roy

Needed our AC fixed so called Choice. They were fast to respond and replaced the AC

1 month ago

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Barney

Because they said what they would do they did and I appreciate that they did great job

1 month ago

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Mindy

Quick and efficient service was given when our dishwasher went down!! Thank you!!!

1 month ago

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LOREDANA MARCIANO

I don’t call very often, but the few times I do report issues, they are not fixed properly or take a long time to be completed. That is a bit disappointing.

1 month ago

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John T Johnson

I read that of all the home warranties, Choice was the best, and I haven't been disappointed!

1 month ago

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Marta Chimayan

They came, fix the problem, easy breezy, one two, done. Very happy, thank you 🙏🙏

1 month ago

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Yen Lieu

tbh e plumber assigned did not properly fixed the stoppage issue. Told them come back and the. They said choice would not cover it.

1 month ago

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Deborah Murray

Price is good...covers refridgerant. However, we have 2 things turned down on being covered that I felt should fall under home warranty.

1 month ago

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Judy Lyons

So far all has been covered and repair men have been very nice and did a great job..

1 month ago

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Souha

Choice uses Excellent and professional contractors they do the job right and efficiently on time

1 month ago

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Roger

Great customer service. Service Tech very thorough, professional and knowledgeable.

1 month ago

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Brenda Davis

Punctual and completed the work in a timely. I have no complaints. Totally satisfied

1 month ago

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Jeannette Hedberg

Our repair of garage door opener was handled quickly and professionally. Very pleased

1 month ago

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LaFonda Hawkins

The plumber was knowledgeable, and professional regarding the service call on my garbage disposal.

1 month ago

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Brian Watts

They seem to be better than AHW and the service fee is less than what they offer

1 month ago

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Darnell Moss

We use other home warranty options that didn’t work out for us. We tried choice and we love it.

1 month ago

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Melvern Favors

Best choice of vendors. Prompt response time. Customer service feed back is good.

1 month ago

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Keith Gayden

The price was least expensive and appointment were quick and the services has been great

1 month ago

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Donna

Easy to file a claim and I love how they contact me letting me know when technician is on the way!

1 month ago

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Verified Customer

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Kendra

Choice Home Warranty is a joke. The technicians that they send out scammers and Choice does not hold them accountable for messed up work. DO NOT CHOOSE CHOICE HOME WARRANTY AS YOUR HOME WARRANTY COMPANY!!!!

1 month ago

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Verified Customer

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Ludy Invernizzi

I am so grateful to have purchased this product through Choice Home Warranty. They covered 100% of the damage part and negotiated the other part on my behalf. My A/C until was 20 years old and the handler needed full replacement . The handler’s parts and labor were fully covered. Now the compressor, though that was still operational and did not need to be replaced had to be replaced in order for Choice Home Warranty to cover the handler. I know this may not make sense to many, but it does to me. They negotiated the price of a new compressor and the labor to install as well. All in all, a 5 ton A/C Carrier Unit set us back $3,500. In my opinion, this was a great purchase. Thank you Truist A/C and Choice Home Warranty.

1 year ago

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Verified Customer

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Ronald

I’ve had a great experience with Choice Home Warranty so far. From the moment I signed up, the process has been straightforward and the customer service has been responsive and professional. I recently filed a claim for my HVAC system, and the entire process — from scheduling the technician to getting the issue began — has been handled quickly and efficiently. What I really appreciate is the peace of mind this service provides. Home repairs can be unpredictable and expensive, but with Choice Home Warranty, I know I’m covered. The coverage is comprehensive, the prices are reasonable, and the team genuinely seems to care about helping their customers. Highly recommend to any homeowner looking for dependable protection and solid support when things go wrong!

1 year ago

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Verified Customer

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UT NGUYEN

Overall Good I just have only one issue and would like to bring it up: Recently we did have one issue with the shower faucet leaked ; filed claim have plumbing co came .. I told him the shower catridge issue might need to replace .after technician dudvgssed with co and he worked with CHW then CHW tọc me I ll have to pay $800.00 to replace the main valve..I said No …. And asked to have second opinion but CHW didn’t …i then hire the local hàndy man plumber to purchased the shower catridge and replaced the old one …cost total $175.00!…..I never have any issue in the past til this time….is this the right practice??? Thanks UT Nguyen

1 year ago

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Verified Customer

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Teri Granados NA

1 year ago

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Loralee

The only thing I've disliked--and it's not happened recently--is that if I've had an appliance problem, they often sent out repair people from Kenmore. Usually, I've had bad luck with repairs from Kenmore, so I've taken to telling CHOICE, don't send Kenmore people anymore. And they haven't. I've never had a major repair issue, like a kitchen range dying or a refrigerator simply biting the dust (so to speak), so I don't know how CHOICE with repairs or replacements with that sort of thing. But I recently renewed my membership for 6 years (Sept. 2030), and a friend has said the warranty will last longer than I will. (That's encouraging! I'm 82).

1 year ago

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Verified Customer

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Liliana Mauro

I had another company for over 20 years . I bought a house in 2004 and was part of a one year contract through the realtor after a year Injustice continued it and paid for it which I carried over on my next two purchases. They kept raising the contract amount every year as much as 20% and the last time was 50%. I had no expensive claims and over this time I paid them over $25,000 . So decided to do some research and came across Choice Home Warranty and after reading reviews I decided to cancel my previous home warranty company and go with Choice Home Warranty. This has been a wonderful experience. I wish I had switched over sooner! I lost so much money! The customer service has been superb. Based in the US and every person I have talked to has been courteous, professional and intelligible. Unlike the previous company who outsources their customer service to foreign countries and employees people who do not have a good command of the English language and do not care about their clients. The service provided by Choice Home Warranty is far superior to any company I’ve dealt with.

1 year ago

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Verified Customer

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Maria Haufsdorfer

This company is excellent and for ral Before when I bought a condo in Stuart I enroll in American Shiel that company lie they will fix nothing and to put an appliance new because they can not fixes is no going to happen the technician you have to paid $125 more than this wonderful insurance and on top of that when American Shield technicians come beside the $125 you have to paid it they want you for fixing to pay more ,the Technician this company send fix the problem and in less than an hours they approve me with a new motor for my air-condition Thanks Choice Home Warranty ! God bless all of you

1 year ago

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Verified Customer

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Patricia Temoneysalmon

I chose Home Warranty because a few if my friends referred me. Initially, I was reluctant but I was not happy with my former service. Well, much to my surprise and delight they were absolutely correct. Whenever there is a concern with my home, I call and the problem is addressed in a professional manner. The technicians have been responsible, respectful and helpful in informing me of what the concern is and usually have the part(s) to correct the situation. I have referred your company and several of them have made the switch and they, too are enjoying your service. Thank you for this survey. I like to balance things out. If my service was not good, I think it’s important to know so you can correct course as needed. If the service is good, I want you to continue and improve going forward. Again, thank you.

1 year ago Edited December 2, 2025

Choice Home Warranty Reviews