Choice Home Warranty: Read 46,188 User Reviews From Real Homeowners

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Christina

I can't afford not to have a warranty company and they had cheaper rates and seemingly better practices than most. That has stayed mostly true throughout my contract.

1 month ago

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Sandra

I have not used the warranty very much. I did use it for my dryer and he could not do anything for me.

1 month ago

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Ron

tech was friendly, thorough and gave some good advise on working with our nest thermostats up and running!

1 month ago

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Gardner

I have had mostly good luck with Choice Home Warranty. Based upon this experience I will likely renew when my present contract expires in 2027!

1 month ago

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Brenda

Choice. Home warranty gave me additional options for repair or replacement than my home warranty does.

1 month ago

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Malcolm Tyner

I had to wait more then 24hours and had to call back for a vendor to repair my AC/Heating Unit. I expect promptness for my payments to your company.

1 month ago

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Heather Custer

Great service. It was so easy to request help and my technician was out the next day to solve the issue.

1 month ago

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Terry

I have been a customer for a long time but I can’t get off of the email list that wants me to sign up for your service.

1 month ago

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Jose Valle

So far I’m happy with the service, they responded quickly and had a technician out the following day.

1 month ago

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Rosamaria Corral

Excellent customer service. The technician was well prepared and had parts available if needed. Proactive

1 month ago

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John Weber

Easy getting someone to file claim repair man cam quickly part was shipped to me in 3 days but waiting 3 weeks for repairs

1 month ago

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Harry J Burrows

A friend told me about you all, and the tech person knew exactly what the problem was and took care of it

1 month ago

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Therese Soares

Absolutely fantastic! Personable. Friendly. Great manners! Clean! Definitely happy I changed to Choice

1 month ago

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Betty Nish-Kovach

The technician came about three weeks ago and said he had to order the part and we haven’t heard from him since. On the plus side he was on time and very efficient.

1 month ago

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Karl Louise

Everything went very smoothly and quickly from start of process to job completion within 48 hours! Highly satisfied

1 month ago

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William

to wait 30 days to receive funds for equipment replacement is detrimental. It leaves me without a refrigerator for several weeks. Shot Thanksgiving in the head. Still waiting for authorization of funds.

1 month ago

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Will

They are not quick at getting the work assigned. Once they do get a company assigned, it’s the cheapest, lowest quality company around. The company doesn’t even have a website to leave a review for. They came out, refused to do any work, and still charged me the fee. Highway robbery.

1 month ago Edited November 8, 2025

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Gopinath

Good service. Work completed to satisfaction. Technician came on time and also cleaned up before leaving.

1 month ago

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Aideen

Good contract pricing but poor service with two bursts in the same pipe and they refuse to replace the pipe. They will repair the burst but will not replace the pipe. How many bursts have to be repaired to have a replacement?

1 month ago Edited November 10, 2025

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Aaron

Have the plan for over a year. First claim they need to replace the dryer outright, but will only give me half the price of what dryer cost now. Replacement should be average or standard cost of what they are in stores today.

1 month ago Edited November 8, 2025

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John

Dislike is speaking to a bot, but it worked. They took quick action and followed up, no one does that anymore.amazing..

1 month ago

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Robertson

It has been 2 months and I still do not have a refrigerator now you sent an email stated it's going to be 30 days until I get a Lowe's card this is unbelievable what it my AC was out I'd have to go 2 months without AC

1 month ago

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Diane

We received excellent customer service. The repairs were done timely. I highly recommend this company.

1 month ago

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Timothy

It was easy to make an appointment. The repairman was terrific. I do wish the appointment could have been scheduled sooner.

1 month ago

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Mark Ritts

At the time I came on board Choice seemed to be the most interested and responsive as well as the better bang for the buck.

1 month ago

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Robert

Had bad experience with previous company. (First Premier Home Warranty) Choice did what they should have done. Good experience.

1 month ago

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Sandra

Zachary was on time arriving and was friendly and quite efficient . He even took time out to change my filters.

1 month ago

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Tomas

I called to report is so and in a few hours a plumber called that he was on his way. Plumbing problem resolved.

1 month ago

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Brenda

Great job, very professional. My representative was extremely helpful and put my claim through immediately.

1 month ago

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David

The representative was very hard to understand but we eventually got on the same page. Once that was done the arrangements were made quickly.

1 month ago

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Corbin

They’ve been great for minor things but barely cover the cost of major replacements. We’ve had a furnace and fridge go out this year. Barely covered 5% of the furnace replacement cost. Fridge was better at 40%.

1 month ago

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Janet

I liked when you found a plumber that knew what he was doing and did it well! Efficient and pleasant man!

1 month ago Edited November 8, 2025

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Ira

Appliance needed repair. We had been registered with Choice for several years and took advantage of the service

1 month ago

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Essa

This company is a scam. They do not provide replacement coverage as advertised. Their valuations are based on computerized figures that make no sense. I have a Viking stovetop worth $5,000, and they offered me only $590, saying “that’s the way it is.” Completely unacceptable. Stay away from this warranty company.

1 month ago

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Terry

You always take too long to find a provider for our needs and then charge a ridiculous fee above and beyond what we've paid for years without ever needing you.

1 month ago

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Stuart

From request to service took WEEKS. When I reached out for updates I got no response. The only reason I gave them two stars instead of one was the person who did the work was excellent.

1 month ago

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Joann

Whole experience was great. The refrigerator and the contractor that fixed it were timely and efficient.

1 month ago

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Lionel Tilakaratne

The Choice Home Warranty is very easy to work with any service that you need to your home appliance.

1 month ago

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Dale Ackerman

Because I thought it was supposed to fix the things that were broke on my home. What I’m finding out is is that you give the cheapest crap that you can to replace anything. And you don’t cover almost half of the stuff that you said you were when I signed up to this. I would just assume have my $1500 refunded I should’ve known better.

1 month ago

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Ursula Walters

So far they have fixed issues in a timely manner service techs have been reliable clean and dependable

1 month ago

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Dolores Flowers

Nothing they do works out I had gas leaks. They charged too much for me to pay so I didn’t use them for that my refrigerator. They gave me a gift card to Lowe’s. I don’t even shop at Lowe’s for any of my appliances and my bathroom went and help fix my bathroom so I’m really not pleased with this company at all

1 month ago Edited November 8, 2025

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Amit Gangulee

Timely support and always attentive. Have been with you for several years and satisfied with your services.

1 month ago

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Stephanie Gill

I have received quality repair paperwork by your technicians and I’m happy with Choice Home Warranty

1 month ago

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Geraldine Ruthenberg

I had my refrigerator looked at by Ray's Appliance on 10/08/25 I was approved on 10/12/25 for condenser belt for a hotpoint I have not been notified when they will return. I'm going to call Choice to inquire on the claim.

1 month ago

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Ruby Phillips

I have always heard good things about Choice home warranty and want to give them a try so far it has been great

1 month ago Edited November 8, 2025

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Stacey Wingen

I paid for the plumber to come for my water heater and then had to pay again for the electrician when the plumber said it wasn’t him… seems like the second one I should not be charged for.

1 month ago

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James

We called, they aligned the service provider, they fixed, problem solved. Could not have gone any better. Thank you.

1 month ago

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Stan Singer

Their appliance people can't fix a sandwich let alone anything else. Their plummers are good but Choice won't ever approve a repair. Their HVAC guys are good and they will approve those. I will NOT be renewing.

1 month ago

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Karen Gonzales

Very disappointed. Used to be good. Waited and argued with multiple people for 3 weeks before I could buy a new dryer. The pool repair person was a complete waste and again more calls and my pool pump is not fixed. I'm done after 10 yrs. No more!

1 month ago

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Major R Coleman

Great service on my appliances regardless whether they’re still covered by the original warranty. Love it!

1 month ago

Choice Home Warranty Reviews