Choice Home Warranty: Read 46,188 User Reviews From Real Homeowners

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Theodore

Took two plumbers to do a simple job a two cancelation. Electrician changed a light blub,drop something in the wall and never came back, but I had to pay service fee

2 weeks ago

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Mary Taylor

I get great service for Choice Home. It’s easy doing business with your company.

2 weeks ago

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Pam

constant communication with the tech and CHW, fast service and personable, corrected my issues

2 weeks ago

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Nubia

We’re satisfied with the costumer service and the quality of the service provided.

2 weeks ago

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Crawford

I have gone through two other home warranty companies and CHW has been a good home warranty provider for us.

2 weeks ago

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Chelsea

Literally the worst company ever. It took over 2 months to get a claim resolved. My first claim was initially approved and then later denied. Very frustrating. I wouldn’t recommend this company to anyone.

2 weeks ago

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Zvi

Recommended by aa cutomer of yours. When I call for a claim the company had a Quick response,

2 weeks ago

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Sheryl

They had limited vendors my my area ( south suburbs) of Chicago when I found my own service provider, they deducted additional fees. Totally dissatisfied with the level of customer service.

2 weeks ago

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Rebecca Burgess

The gentleman that came was very intelligent and knew exactly what to do.. He was very efficient.

2 weeks ago

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Samuel

Have had different home Warrenty companies. Some good and some bad! Trying to find a good Warrenty company.

2 weeks ago

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Tammy

A repair man came out and said he would sent his report in for what needed to be done and I have never heard back from choice warranty.

2 weeks ago

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James

They do a great job finding the perfect repair person. Great service every time!

2 weeks ago

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Sharon

CHW did not replace value of existing refrigerator. Offered .50 cent on the dollar to replace unrepairable refrigerator. Would not recommend!! Read your 11 page disclosure closely on what they will or will not cover!!!

2 weeks ago

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Jeff

Peace of mind, knowing if anything breaks we don’t have to drain our savings to fix it.

2 weeks ago

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JEFFREY HALL

………………………………………………………………..great…///————-

2 weeks ago

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Robert Cuffee

I always like Choice Home Warranty and they treat me with respect and do a good job .Amen

2 weeks ago

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Mark Reid

So far very good - I needed a toilet repaired and the tech was prompt and efficient!

2 weeks ago

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Avani Jambudi

The online claim system is easy to use and status gets updated in timely manner.

2 weeks ago

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Cecillia Duncan

Getting qualified mechanic. Was very pleased with the work done on my sink that leaking.

2 weeks ago Edited December 15, 2025

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Marie Pride

Choice Home Warranty is reliable and they will send someone to your house as soon as possible.

2 weeks ago

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Wendy Elizabeth Dodson

I have contracted CHW for over 5 years and they are always responsive and on time for every repair!

2 weeks ago

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Sharon Kargatis

Well, so far they’ve done very good to me. My furnace broke down and they fixed it.

2 weeks ago

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Timothy Shack

Unable to provide service vendors in s timely manner. Offered the ability to choose our own, however providers had no interest in going thru Choice’s process. Then Choice arbitrarily closed the claims.

2 weeks ago

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Brenda Carver

My number is 281-748-0015 Call me . I have been trying to reach someone for weeks to deal with account with NO Call Back

2 weeks ago Edited December 9, 2025

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Michael Williams

The service provided was top notch. The vendor was very knowledgeable and professional.

2 weeks ago

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Jackie Vaugthn

Affordable price & recommend on a military support sight. They offer discount to veterans

2 weeks ago

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Miguel Garcia

I think choice warranty is the best co. Out there. I recommend you to all mybfrienda.

2 weeks ago

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John McFadden

Replaced broken door spring but repair man said other spring should be replaced too but choice did not cover the cost of 2nd spring

2 weeks ago Edited December 2, 2025

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Manuel Perez

Every thing is ok i wish the lowes gift card could be more and come faster last time I went a month without a refrigerator

2 weeks ago

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Tami Fossum

I bought 3 plans and service and response has been excellent- best investment I made!

2 weeks ago

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Shelly Waddell - Megan and Danny Messere

Quick response time and the repairs have been completed by qualified technicians.

2 weeks ago

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Charles and Ava Gaccione

They are a reputable company and provide great service recommendations to anyone

2 weeks ago

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Paul

So far it is great the few times in needed to use it repaire man was there by next day

3 weeks ago

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Mary

Because that is who I paid to for my Home Warranty, but as of yet my problem has not been solved. This has happened quite a few times and I need some answers.

3 weeks ago

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UT NGUYEN

Overall Good I just have only one issue and would like to bring it up: Recently we did have one issue with the shower faucet leaked ; filed claim have plumbing co came .. I told him the shower catridge issue might need to replace .after technician dudvgssed with co and he worked with CHW then CHW tọc me I ll have to pay $800.00 to replace the main valve..I said No …. And asked to have second opinion but CHW didn’t …i then hire the local hàndy man plumber to purchased the shower catridge and replaced the old one …cost total $175.00!…..I never have any issue in the past til this time….is this the right practice??? Thanks UT Nguyen

9 months ago

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Teri Granados NA

10 months ago

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Loralee

The only thing I've disliked--and it's not happened recently--is that if I've had an appliance problem, they often sent out repair people from Kenmore. Usually, I've had bad luck with repairs from Kenmore, so I've taken to telling CHOICE, don't send Kenmore people anymore. And they haven't. I've never had a major repair issue, like a kitchen range dying or a refrigerator simply biting the dust (so to speak), so I don't know how CHOICE with repairs or replacements with that sort of thing. But I recently renewed my membership for 6 years (Sept. 2030), and a friend has said the warranty will last longer than I will. (That's encouraging! I'm 82).

10 months ago

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Liliana Mauro

I had another company for over 20 years . I bought a house in 2004 and was part of a one year contract through the realtor after a year Injustice continued it and paid for it which I carried over on my next two purchases. They kept raising the contract amount every year as much as 20% and the last time was 50%. I had no expensive claims and over this time I paid them over $25,000 . So decided to do some research and came across Choice Home Warranty and after reading reviews I decided to cancel my previous home warranty company and go with Choice Home Warranty. This has been a wonderful experience. I wish I had switched over sooner! I lost so much money! The customer service has been superb. Based in the US and every person I have talked to has been courteous, professional and intelligible. Unlike the previous company who outsources their customer service to foreign countries and employees people who do not have a good command of the English language and do not care about their clients. The service provided by Choice Home Warranty is far superior to any company I’ve dealt with.

10 months ago

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Maria Haufsdorfer

This company is excellent and for ral Before when I bought a condo in Stuart I enroll in American Shiel that company lie they will fix nothing and to put an appliance new because they can not fixes is no going to happen the technician you have to paid $125 more than this wonderful insurance and on top of that when American Shield technicians come beside the $125 you have to paid it they want you for fixing to pay more ,the Technician this company send fix the problem and in less than an hours they approve me with a new motor for my air-condition Thanks Choice Home Warranty ! God bless all of you

11 months ago

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Patricia Temoneysalmon

I chose Home Warranty because a few if my friends referred me. Initially, I was reluctant but I was not happy with my former service. Well, much to my surprise and delight they were absolutely correct. Whenever there is a concern with my home, I call and the problem is addressed in a professional manner. The technicians have been responsible, respectful and helpful in informing me of what the concern is and usually have the part(s) to correct the situation. I have referred your company and several of them have made the switch and they, too are enjoying your service. Thank you for this survey. I like to balance things out. If my service was not good, I think it’s important to know so you can correct course as needed. If the service is good, I want you to continue and improve going forward. Again, thank you.

11 months ago Edited December 2, 2025

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Saroj

Very happy with the services I received. Very knowledgeable and helpful staff. Excellent customer's service.

1 month ago

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Alexander

Both times I needed them it was over a week before I got service! The first person was totally inexperienced the second took a month before it was repaired! I’d be better off hiring my own service contractor!

1 month ago

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Ramona

Horrible experience. The reimbursement amount for my $750 dishwasher was $272! That's not enough to buy any dishwasher from Lowes (the Lowes gift card amount offered). I am not renewing my policies!!!!! Definitely not amazing!

1 month ago Edited December 9, 2025

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Joyce

They were more reasonable than my previous company and so far the service has been just as good if not better.

1 month ago

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Heather

I can never get a human on the line when something goes wrong. However, Choice has taken care of a few issues once I did the leg work to get service handled.

1 month ago

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Fj

Almost impossible to talk to someone. Also, Not all of our older senior citizens are tech savvy . Make yourself more available

1 month ago

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William

The technician came out. We gave him $100 deductible and he never came back and when I called his number he never came back. He said that he was gonna order the part, but we haven’t heard from him since.

1 month ago Edited November 20, 2025

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Alice

Professional service by the technicians who replaced the under sink disposal and explained how to care for the device.

1 month ago

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David

i initiated a repair claim, i got an email for an appointment several days later.i was charged $75.00. after changing my schedual, i received an email that the range hood was not covered. at the end of my contract, i will not be renewing,,,,

1 month ago

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Sherry

Their response time is on point both in creating the claim and assigning the work order in a timely manner.

1 month ago

Choice Home Warranty Reviews