Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Brenda

I chose Choice Home Warranty after reviewing several companies. They had the best coverage for the price.

1 month ago

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Linda

Very bad 👎 I put in s claim for microwave. A technician was sent to my house to collect 100 dollars. Since then, I've never heard anything. My microwave wasn't repaired. This is s big scam! Anytime I call the company too nobody responds.

1 month ago

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Ehab

Had many claims and they had been very accommodating .. one of the best decisions I habe made to my hous3 and family.

1 month ago

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Timothy

Please give customers a choice of dates and times instead of just assigning one. That way they don't have to try to get a hold of the servicing company and change everything.

1 month ago

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James

Took my order for Electric and after I paid and waited the account accepted by you was cancelled. You did not accept bad Electricty. I very often use you. I just pay, not rich, but you are so unenprofessional. I after 4 years must cancel your business.

1 month ago

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Randy

Great response and customer service. However, had to get a second repair call due to a repeat washer cycle selector malfunction.

1 month ago

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Ruben Espinoza

So far they taken care of most of my stuff Sometimes they look for an excuse not to fix but overall ok.

1 month ago

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Martha

Iam very satisfied when there's a problem in my home it get taken care of immediately thank you for your services 🙏

1 month ago

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Maryjo

I was promised that you were supposed to be the best company to work for you in a timely manner. And I still have not received my reimbursement after talking with 2supervisors nor have I received my $85.00 back that I was supposed to have returned my my account

1 month ago

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Kasey

When my garage door spring broke thy had a technician come out within less than 24 hrs and had to fixed.

1 month ago

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Anna and katherine Urbanski

Great company. Fast referral to a technician who was very knowledgeable and fixed my AC pretty quickly

1 month ago

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Margie

So far the turnaround time has been good dispatching contractors. All of my service calls have been minor, not much to rate.

1 month ago

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Shirley

I've had it for almost a year, paying $52 a month and never used it until my central air went out a couple weeks ago. Now they want me to pay over $5,000 to fix it! That is not what I got this coverage for. I paid for complete coverage! Their answer was that I should have read the small print that doesnt cover some of it.Iam beyond angry!

1 month ago

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Julia

I have only had to use them twice. Both times was an excellent experience. On time, friendly, and knowledgeable .

1 month ago

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Maryann

The process to get a service call is direct and efficient, and the contractors who did the work did a good job.

1 month ago

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Dawn

Because they are are a phenomenon home warranty company to warranty company to work with. They have met my every needs.

1 month ago

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Joyce

The plumber who arrived was very thorough and knowledgeable. The process was easy and I plan on keeping my plan.

1 month ago

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Judy Jones

Efficient process, customer focused. Knowledgeable and professional tech staff. Travis was awesome

1 month ago

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James McDonnell

Choice Home Warranty react fast to a to care for our problems.claim and has sent good repair service representative

1 month ago

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Robin Beale

With my budget. I needed to avoid a sudden large repair Choice helps regulate my household expenditures.

1 month ago

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Tommy Phillips

Choice home warranty staff is very professional knowable on what they are doing and on time ever time very pleased.😁

1 month ago

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Michelle Jones

I haven't had an opportunity to use the insurance but once. The price is wonderful which is a great start.i don't like having to pay the vendor directly.

1 month ago

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Laura Thornhill

Y'all were recommended by my son-in-lawso I bought a policy and I had had to use twice and Everything was perfect

1 month ago

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Dalsingh Selvaraj

Amazing service by one of the great small businesses who took the job seriously and get things done to satisfaction

1 month ago

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MARGARITA CARBAJAL

Because I have Many yesrs with the company and they are very good and I recomend them with my family and friends

1 month ago

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Miranda Castle

No plumber could be assigned to our claim, so I hired one and had the issue fixed. A “reimbursement claim” was activated and then later denied but CH didn’t approve the claim. Won’t be renewing with them when this policy is up.

1 month ago

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Ira Ehrenkrantz

I had a minor plumbing issue you sent a professional plumber, who took care of my problem. You guys are the best.

1 month ago

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Valerie

Everything I have ever needed done when something went wrong in my house that is covered is fixed great

1 month ago

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Mary

Dryer died 5 months after moving in. 20-25 years old and didn’t have a serial #. Warranty was not honored because of that. Listed way down in contract. Disappointing and more than aggravating. I had to pay full price for new machine.

1 month ago

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Joanne

Our home is getting older and so are we, therefore we don’t want unexpected expenses. Also, it can be hard to find contractors and having a warranty makes it easier.

1 month ago

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Stewart

Checked reviews of about 6 or 7 home warranty companies and chose Choice based on that information as well as price.

1 month ago

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Randy

He was good new what he was doing and explained what was going on and what went wrong hope that helps

1 month ago

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Carolyn

I am very disappointed with this warranty company. I recently had to replace my stove that they refused to fix. They gave me a paltry $420 toward a stove that I had to buy for 4 times that amount for a stove to match my existing appliances. They promise a lot but don’t come through. I will not be renewing my policy.

1 month ago

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Scott Layman Phoenix, Arizona

Have used service a couple of times, never can get straight answer or enough info. Had a big issue when trying to get info on heating system, tech came and forwarded information to choice, was told better to get new system, they sent pricing info which was fine, questioned how old unit and new would be removed/installed, couldn't get straight answer. Asked if a hole would be cut in roof because that was not a listed charge. Tried to tell me both would be done through interior attic access.

3 weeks ago

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Janice Goodman

Contractor took a very long time to return to complete the work in my bathroom sink. Said they were coming multiple times and came late of not at all. Even sending tech to the wrong address. Let it flow drains

2 months ago

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Richard

the person that took the request was very polite and understanding she set up the company to call me to set up the repair of my washer thank you

2 months ago

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Michael

It was easy to open up a claim and the service guys were great. They fixed the problem with the refrigerator in just one visit.

2 months ago

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Kathy

When I had them before the company never failed to communicate regarding requests. Now it's a little more difficult. You don't even list a customer service telephone number

2 months ago

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Cheryl

I am a nurse and a veteran, Choice home warranty has lower monthly cost for me. When I put in a claim they answered quickly with good people.

2 months ago

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Eston

ratings, price the ratings were great and they gave me great price. i have had 2 repairs done and the work was and repairman was very good

2 months ago

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Thomas

Easy to file claim. Technician ‘s have been very productive and professional. Turn around for parts have been excellent.

2 months ago

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Chester

Choice has always resolved our issues promptly and efficiently. They are easy to work with and have quality contractors.

2 months ago

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Olivia

I’m not happy that the plumber took three days to replace a broken drain pipe in the home. If I experienced a clogged drain would it take three days for approval? Some issues need to be addressed faster.

2 months ago

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Debora

Choice Home Warranty usually tries to find a reason why they will not cover repairs. There appeals process is a joke. We will be chooses a new warranty company when our term is up.

2 months ago

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Edna

I love the fact that, right after my call a technician came, evaluate the situation and took care of replacing my heater without wasting any time

2 months ago

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Larry

I bought a home warranty with Choice Warranty because of the covered items and it was a multi year plan. It was a little frustrating to get a contractor out for a claim I made but all was worked out.

2 months ago

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Colleen

It took over 2 weeks for choice to get me a technician( the first one didn't even come to ky home and it took over 10 days to find another one )and then made the technician come out twice before the approval of my claim. Then short changed the technician, who quit before doing the job . Choice closed the claim when the job was not completed. When i texted it in rhe claim, i was told it was closed and i had to reopen a new claim. My kids have a 2nd policy and choice has not fixed any of their claims. When i first joined choice was very responsive and 5 years later, so nitpicky.

2 months ago

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Verified Customer

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John

They take care of not just our home but what’s inside as well! The monthly price is worth it! Thank you Choice Warranty!

2 months ago

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Jody

If I could leave negative scores I would. I am waiting four weeks for a hot water repair. And now they are telling me that they want to charge me an additional two hundred and twenty something dollars on top of my monthly payment and the seventy five dollars copay. And I now am being told that I have to wait two more days until a case manager will have an “opportunity” to discuss this with me. But wait , there’s more I am being allowed a fifteen minute window for the discussion to take place.

2 months ago

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Vaughn

I never have an issue with Choice Home Warranty. They find a professional contractor right away and get my issue resolved fast!

2 months ago

Choice Home Warranty Reviews