Choice Home Warranty: Read 47,660 User Reviews From Real Homeowners

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Verified Customer

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Arthur

I had a great experience with the service. They were prompt, courteous, and professional. The technician diagnosed my refrigerator issue quickly and ordered the necessary parts, returning to fix it in no time. I also had a smooth experience with my washing machine repair; they dispatched someone promptly and communicated well. Overall, very satisfied!

11 months ago

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Verified Customer

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Joy

I was really impressed with their quick response when I called about an electrical outlet issue. The technician fixed it efficiently, and they also addressed a plumbing problem later on. I've used their online claim system a couple of times, and it's been seamless—quick notifications and updates every step of the way. Overall, I'm very happy with their service!

11 months ago

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Verified Customer

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Peggy

I found it really easy to contact support and schedule my claim. The technician was professional and ensured everything was working before leaving. I used the service for rekeying my home, which was a quick and simple process. I also sought help for a pool leak, and the pool company provided valuable information to prevent future issues. Overall, my experience has been positive with no problems.

11 months ago

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Verified Customer

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Marycatherine

I had a frustrating experience with the service. Initially, I rated it poorly due to delays in getting someone to fix my HVAC system, despite multiple calls. However, once they finally addressed the issue, it was resolved quickly. I also had a minor issue with my kitchen lights, but I was too exhausted from work to discuss it further. Overall, the service improved, but the wait was tiresome.

11 months ago

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Verified Customer

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Charlie

I had some issues with my appliance, and when I reached out for help, the representative was very responsive. They repeated my questions to ensure clarity, and I appreciated that. A technician was sent out promptly, and they did an excellent job fixing my kitchen range. Overall, I was satisfied with the service and the quick resolution to my problems.

11 months ago

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Verified Customer

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John

I had a frustrating experience with Choice Home Warranty. I had to call multiple times for a single issue; my service request was declined initially due to an incorrect model number. After correcting it, a technician finally came out, but all it took was tightening a nut. However, when they did fix appliances, it was done promptly. Overall, the process was time-consuming and needed improvement.

11 months ago

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Anonymously

I've had mixed experiences with my home warranty service. Sometimes I get different answers from representatives, which can be frustrating. I learned the hard way about maintenance requirements when my HVAC wasn't covered due to lack of upkeep. However, claims are usually handled quickly, and I've had positive experiences with repairs, like my stove and garbage disposal. Overall, it's been a bit hit or miss.

11 months ago

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Verified Customer

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Lynn

I think Home warranties are a great idea. The problem is when you have to wait for extended periods of time to get parts are have things fixed. I put in a request for a dishwasher repair back on 3/16/25. The repairman came to the house on 3/24 only to tell us he had to order the part. After I called several times someone finally got back to me 4/7 and I finally got the repair 4/9. The excuse was they couldn't get the part from the manufacturer but that didn't excuse them from not communicating with me for 15 days. The repair man was courteous and professional. He completed the job when he arrived with the part on 4/9/25.

11 months ago

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Verified Customer

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Sandra

My first experience with Choice was with a seller purchased policy on a condo I bought. When I experienced a problem, I was able to contact you online and an appliance company contacted me within an hour to set up an appointment to repair my washer. The work was done timely and thoroughly. When I decided to purchase a policy on my primary home, Choice Home Warranty was the option I wanted.

11 months ago Edited December 2, 2025

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Verified Customer

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Mary Murphy

My experience using Choice Home Warranty is great. I feel safe and secure with your service.

1 month ago

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Emma

My first time using choice. I was pleased with the professionalism, of the service

1 month ago

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Dean

So far, the service has been exceptional! Three calls with very friendly techs!!

1 month ago

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Debbie

Always helpful and has always gotten someone to my house in a very timely manner

1 month ago

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Mark

Filing a claim online is very easy, I am very pleased with the process from beginning to end.

1 month ago

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John

The work has not been completed to this day. I have been in touch with the contractor. He was very nice, but the work has not been completed.

1 month ago

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Verified Customer

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Sandra Norwood

Very polite and professional did his best to get it working—my unit needs an electrician

1 month ago

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Janice

recommended by our son in law, We didn't know anyone else using a warranty company at the time we signed up.

1 month ago

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Verified Customer

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Cherry

There are a good warranty company I been a member for 5 years and counting thank you Jessica.

1 month ago

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Russell

On January 12, we had a guy come out and check our roof and yes we had a leak. We have not heard anything back from choice warranty or from the gentleman that checked the roof very unhappy with service. Please advise.

1 month ago

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Cynthia

I live in an older home and I am retired, so having a warranty helps covers repairs.

1 month ago

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Keisha Floyd

Great warranty company. Just dont like when an item/service is not covered, you still pay a service fee.

1 month ago

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Albertkathryn

I haven't compared other warranty companies and I haven't filed any claims yet. Thus,I won't really know how they are until that time.

1 month ago

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Verified Customer

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Bernardkaren

Choice Home has been very easy to work with. Response time is good and workmanship is good

1 month ago

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Kenneth

Good Service at a reasonable price. The job was well done in an expedient manner.

1 month ago

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Sherry

I was impressed at the speed of service that was given for my hot water heater issue. Thank you

1 month ago

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Terrance

I expected a warranty company ti honor its agreement. They only want to fix cheaper equipment. If it costs more than they anticipated, the claim is denied. Out of pocket for the client.

1 month ago

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Verified Customer

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Tajuanda Montreuil

Quick service! I was able to get my issue resolved the same day I submitted my claim.

1 month ago

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Corrine

Called for broken garbage disposal. I was able to get the appointment right away.

1 month ago

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Thomas

It's not as affordable as I thought. I could put my money in an emergency savings to help pay for replacement or repairs.I tried to cancel my renewal but got no response so now I'm out $900.00 Don't waste your money.

1 month ago

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Verified Customer

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Jeanne Christy

Two claims and excellent service. Very easy to file the claims. Quick response.

1 month ago

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Maryum

One of the best service visit! Professional and knew what they were doing! Orlando was amazing!

1 month ago

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Milesha Grier

So far the claims have been very easy to file and the contractors have been great to work with!

1 month ago

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Maggie Brooks

Everything worked out after the first company all issues where taking care of . Thank you for your help.

1 month ago

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Francis / Barbara Sapp

My wife who is a Re.altor chose this company 5 years ago when we built our home.

1 month ago

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Verified Customer

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Congrado Garcia

For some time I did. I quit due to the $49.95 monthly due and $75.00 worker visit.

1 month ago

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Verified Customer

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Erma Moore

I heard this was a good warranty company to work with and I've been with them for while now. This was my first time reaching out to them and they couldn't help me.

1 month ago

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Christopher Eggleton

I’ve placed 3 claims and they were completed quickly and with no hassle whatsoever.

1 month ago

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Tammie McFadden

The excellent turn around time and sending only the best company to fix the problem.

1 month ago

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Verified Customer

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Sandra Dunn

I have sent in my review two weeks ago. Again, I was very pleased with the service.

1 month ago

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Verified Customer

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Ronny Worsham

Choice is great to work with. Response for service is very good. Highly recommend Choice warrenty.

1 month ago

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Verified Customer

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Mike And Karen Steadman

Didn’t go at all. Choice home warranty didn’t send me a technician so my heat pump didn’t get checked out. It’s all good it’s still working so I guess the noise we were hearing didn’t amount to anything

1 month ago

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Verified Customer

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Diane Muldrew

I have had the best experience with Home Choice Wareanty. Have used them seceral times

1 month ago

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Geraldine Marble

Choice has always responded immediately! The contractors have always done great work

1 month ago

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Otis and wanda Frederick

It sounds like a good company to be with. I have not had any bad experiences with Choice.

1 month ago

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Donald

Ken the technician, was wonderful, helpful , and very friendly. Off shore customer service makes things extremely difficult.

1 month ago

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Verified Customer

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Conrad

Response was very good positive..Appointment was set within 24 hrs from my request..

1 month ago

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Verified Customer

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Crystal Jaurigue

They offer a great deal if you sign up for more than a year. Saves money doing it this way.

1 month ago

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Verified Customer

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Perumallu

Claim request and processing is simplified and excellent service from providers.

1 month ago

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RITA KANGOMA

They were very cooperative with all the changing of times and knew right away what the problem was. Thank you.

1 month ago

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Verified Customer

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Ravi Yadav

These people are really awesome. They help same day if any issue in your house equipment.

1 month ago

Choice Home Warranty Reviews