Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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Verified Customer

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Sharon Myers

Very poor service from previous warranty company. Haven’t had anything done by you people. This is the first time. So far things have been going good. I was supposed to hear from someone yesterday or today so far nothing. But they said new disposal should be installed today or tomorrow and I still haven’t heard anything. So I can’t leave you a star until I hear something from somebody thank you very much.

11 months ago

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Verified Customer

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Julian Atencio

The technician came and looked at the refrigerator and realized he needed a part. Did not have the part with him but the next day he was able to acquire one came back and the refrigerator is fixed.. I have used home choice warranty several times and they always do an outstanding job. I would definitely recommend this to any other home owner looking for a house warranty.

11 months ago

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Joeangel

After the first person sent out did not complete the repair, they allowed us to find our own technician , who was able to come out right away and fix the issue. We had to pay upfront but we’re assured that we would be reimbursed for the entire amount within 30 days. The new pool pump that was installed works perfectly, so we were pleased that it got done quickly and professionally.

11 months ago

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Verified Customer

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Daniel

My heat pump suddenly stopped working, and I was quickly connected to an HVAC company right after my claim. A tech came next day but it took almost three hours for him to diagnose and find the problem. Two parts were needed, got an approval from CHW. It took almost a week to receive the ordered parts. And the tech came next day and fixed it in less than an hour. Great job!

11 months ago

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Verified Customer

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Cassandra

Had a stove that was "years old " oven to burn out. I called Choice made appointment for Technician to come and check the stove. Tech came less than 10 minutes saw what the problem was. Documented that stove needed to be replaced. Took little less than 30 days to receive digital gift card towards replacment. I chose Choice because after researching home warranty companies they had the better rating from other customers that used Choice. This was the first time that I filed a claim. I am satisfied with my first time experience with Choice.

11 months ago

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Verified Customer

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Ron Lewis USA

11 months ago

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Tahnya

My hot water heater was leaking and I contacted Choice Home Warranty. They contacted a company Home Defense Plumbing and they came out quickly to assess the problem and found I would need a new hot water heater. They then approved this, and I received a new water heater. I did have to pay $480 out of pocket, which I don't understand; I thought it would be covered 100% after paying the $100 service call fee. So, I guess $580 is better than a couple of thousand dollars.

11 months ago

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Verified Customer

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Richard

I called regarding my refrigerator was leaking some water dripping on my tiles. Called Choice and spoke a very kind and friendly agent who took all the information. She gave a phone me number for Whirlpool and and in a few hours I got a call from the authorized company. An agent came within 48 hours and in about 20 minutes solved the problem. There was a build up ice . The technician applied some heat and was all done. Thanks .

11 months ago

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Maria Serra Loxahatchee, Florida

I'm very happy with the service and peace of mind in having this insurance. It is the best money I spend.

1 week ago

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Joe Register Jacksonville, Florida

When I put in an issue on my microwave, it was taken care of and repaired. The process was easy on the website.

1 week ago

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Keisha Floyd Avon Township, Illinois

I like the claims process. The response time is quick. Service providers are professional. Great company.

1 week ago

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Judy StaffordAllen Eugene, Oregon

If you are in a rural area, CHW does not have many options or supporters. They are okay to work with, but it just takes a long time to get someone in their system who they work with to contact you.

1 week ago

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Gene Johnson South Heights, PA

I like that I can get a quick service when you call. You send out repair men as quick as you can. Very dependable.

1 week ago

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Verified Customer

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Brinda Pasadena, MD

Amazing, always fast and great service, I'm so happy that we purchased this warranty.

1 month ago

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Verified Customer

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Mary Haltom City, TX

It’s been a month since I’ve had a refrigerator. Due to the inadequacy of Choice not communicating with the serviceman. The 2 requests for service before this were turned down.

1 month ago

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Verified Customer

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Robert Smyrna, DE

You assign somebody very quickly to do the job and a technician is very, very efficient

1 month ago

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Verified Customer

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Paul Marietta, GA

The repair to our refrigerator was handled professionally and the communications was excellent.

1 month ago

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Mary Columbus, OH

Recommended by my daughter. I do wish they could issue receipts for the $100 payment.

1 month ago

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Ken Joliet, IL

Best home warranty company for the price you can't beat it get it now before something breaks

1 month ago

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Verified Customer

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Sherri Dallas, TX

When my air conditioner went out Choice was very fast at getting someone out to repair it

1 month ago

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Verified Customer

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Katherine Bossier City, LA

Their prices for one,they take care of the product that you really need your basic app.

1 month ago

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Verified Customer

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Alyssa San Antonio, TX

They have always come through in a timely manner and have fixed what I needed every time.

1 month ago

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Verified Customer

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Brenda Coleman, TX

I was having A/C problems with the hot temp we were having they got it fixed pretty fast .

1 month ago

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Verified Customer

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Raymond Sarasota, FL

I have had Choice Warranty for over a year now and I am very happy with their company.

1 month ago

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Verified Customer

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Rudy Fresno, CA

This was quick service and great communication between the contractor and myself.

1 month ago

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Elizabeth Harris Birmingham, AL

Awesome job. No delays. Call in and got response immediately. Work done in a few days.

1 month ago

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Verified Customer

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Dennis Columbus, OH

I file a claim and it gets fixed fast with in 1-2 days of filing my claim great service thanks

1 month ago

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Verified Customer

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Barry Boone Southaven, MS

I was denied service on my AC unit. The unit was installed over 15yrs ago. The problem was from pressure and aging. It was not caused by vibration.

1 month ago

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Michael Massie Monahans, TX

Never got back with me or the plumber. All I did was waste 75 dollars on nothing. Now I have to buy a new water heater, would go out of my way to recommend someone not go with this company for warranty

1 month ago

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Alan Johnston Conroe, TX

Have been with choice for ten year's and have been able to get things done together

1 month ago

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Loraine Harrell Tampa, FL

They have great companies that are assigned to fix your problem. Never had a problem with them.

1 month ago

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Verified Customer

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Mary Nuega Oakley, CA

It was awesome! Steven fixed the problem. He gave a great customer service. We are grateful. Thanks

1 month ago

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Verified Customer

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Arielle Sanders Palm Bay, FL

I do like when a reliable company is sent out. I have choice one more try and they did great this time!

1 month ago

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Brandi St. Petersburg, Florida

Choice was on top of my recent problem and they service man was very professional.

1 month ago

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Verified Customer

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Pat San Antonio, Texas

I have paid a lot of money to have the repair coverage, so I think it is logical to try to use Choice Home Warranty first.

1 month ago

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Verified Customer

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Marla San Diego, California

The price and coverage were better than my former home warranty company, Fidelity National.

1 month ago

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Jermel Houston, Texas

Quick turnaround time and got the job done. Hold times are still long but improved service.

1 month ago

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Stephen Jonesborough, Tennessee

Had the best coverage for the price. Better warranty, for coverage, than the other companies

1 month ago

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Festus and Beatrice Mwinzi Budd, Illinois

I got satisfied with the the work done my the technician. He also answered all questions.

1 month ago

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Ronnie Hercules, California

Sam was timely very attentive and took the time to explain explain the work that he was doing

1 month ago

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Verified Customer

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Norma Whittier, California

Very good service, always there for you when needed. And very good customer service !

1 month ago

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Verified Customer

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Dilma New York, New York

Promptness nice workers explained what they are foing and gave me a chance to give my opion also they cleaned up after

1 month ago

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Patrick Dallas, Texas

I have 5 houses and all of them are insured by Choice. I am happy with the service!

1 month ago

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Verified Customer

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Luis Figueroa Houston, Texas

I am totally happy with Home Choice Warranty . I would recommend then to home owners .

1 month ago

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Lynette Gevedon Bentonia, Mississippi

I am impressed with how fast they send a repairman to service whatever the issue is.

1 month ago

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David Saavedra Lakewood, Colorado

Choice warranty fixed my clothes dryer the next day after reporting it. Liked the quick response.

1 month ago

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Verified Customer

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Patricia Jenkins Toomsboro, Georgia

Zac was excellent, he found out the problem and quickly solved it. Plus he had a pleasant attitude.

1 month ago

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Art Fahim Southlake, Texas

Even thought the service I have received in the past couple's years were good. I had some issues with the case managers!

1 month ago

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Verified Customer

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Robert Houston, Texas

Easy to work with. Very responsive. Good value for the money. Will always use Choice Home.

1 month ago

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Verified Customer

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Cliff Independence, Kentucky

The price is reasonable. Easy to schedule and a quick response. You get the best people for the job

1 month ago

Choice Home Warranty Reviews