Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Verified Customer

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Marley

Best renewal plan available when we were looking for a home warranty

1 month ago

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Maria Rios

We have had Choice for several years. It has a good service.

1 month ago

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Jimmy

Company will use the cheapest, lowest quality of replacement parts for any covered repair work that involves replacement items.

1 month ago

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Gloria

good service. affordable, reliable and polite customer service

1 month ago

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William

Fast scheduling and good technician who did the job quickly.

1 month ago

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Breit

Cost and good service. Was also impressed with t heir timely response.

1 month ago

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Alana

I had a plumbing claim and Dale Nealy came and handled it. He is the BEST!!!!

1 month ago

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Ritesh

1 month ago

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Peter

Most recent repairs done well. Some issues with previous ones, but all fixed ok in thend.

1 month ago

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Donald Dallas, Texas

Choice is very easy to work with and flexible on critical claim issues.

1 month ago Edited May 20, 2026

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Deborah San Miguel

I looked on the This Old House website, you were the best company recommended

1 month ago

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Veronica

HomeChoice is always ready and always delivers great service !

1 month ago

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Patrick

Great reputation and fast service. Will always have your insurance policy.

1 month ago

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Biff

They do a great job getting the technician in touch with you and scheduled

1 month ago

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Floyd

Fast response. They schedule service quickly for my appliance issues.

1 month ago

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Kenneth

Excellent home warranty. Easy to work with and great communication.

1 month ago

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Jennifer

While customer service is great. My current ticket has been opened a month and I still have a broken fridge!

1 month ago

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Thomas

I though they were better than my previous Home Warranty Company, but have not had that proven to me yet

1 month ago

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John

For the cost of the contract, it is well worth the $$$ for the service.

1 month ago

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Mary

Better options. Price and items covered are better than what I had before

1 month ago

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Diane Donaghey

You were timely and the person taking my call was very helpful. Thank you..

1 month ago

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MJ Wools

Good reviews and adequate coverage as well as reasonable price

1 month ago

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Roslyn Harris

I had a problem this month and they took care of the problem right away.

1 month ago

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Steve Curry

Every thing is fine. Service has been great, response has been prompt

1 month ago

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Tom Rizzi

You folks dropped the ball. Terrible experience. I do not think I will renew my contract. I see the word amazing. My experience was amazingly terrible.

1 month ago

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Colleen Haller

Great service, fast and prompt and problem resolved! Thank you in

1 month ago

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Angela Gresham

Choice contacted me about joining and I did and I'm glad did.

1 month ago

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Rhonda

I got a great deal from Choice Warranty when I was looking for a new company.

1 month ago

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Tina McKinney

Experienced servicemen. They come in and get the job done asap.

1 month ago

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Ronnie Kindle AND Mary McFarland

I liked everything everything was great and done in a timely matter .

1 month ago

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Pamela Bassett

I’ve used them several years.. am happy with results. Will continue.

1 month ago

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Elizabeth Corvo

It was one of two I was going to choose and I went with choice.

1 month ago

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Balsam Matti

Responding fast and they do the job perfectly and they are very knowledgeable

1 month ago

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Norman And Janice Hoffa

Our problem was quick and efficient The fridges working well.

1 month ago

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Mike and Shana Pearson

We have been receiving good service on our home when it was needed. Thank you.

1 month ago

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Ivis swanson

The price seem fair for the benefits outlined in your website.

1 month ago

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Randall Smith

Good service by the team that took care of our problem with our refrigerator.

1 month ago

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Venus

Very dependable and representatives and technicians are very helpful

1 month ago

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Brian

For the pricing and great service. We have had great experiences with it!

1 month ago

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Alexis

Your company was recommended to me. I chose your company also due to reviews .

1 month ago

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Sharon

I was able to get my dishwasher repaired without any problem at all.

1 month ago

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Kristie

Quick and easy service! I love that I can get help with one click!

1 month ago

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Karen

Choice Home Warranty covers what I needed at an affordable price.

1 month ago

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Frederick

We bought the Choice Home warranty more than three years ago, we were pleasantly surprised when our furnace decided to stop putting out heat last winter, we called Choice. They had a local HAVC company give us a call, came out and gave us a good price for the replacement. They gave us their top amount which wound up being about half the cost. Thanks Choice for having our back.

1 month ago

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Kelly H

I called choice warranty for three different things on Thursday. My washing machine kept coding power failure, my ice maker on my refrigerator stopped putting out big ice and only shaved , and a dishwasher wasn’t heating up properly. The technician arrived on Friday. It was a little difficult setting up the appointment because of scheduling differences, but we got it pretty quickly. They accommodated me and I was very grateful for that. The technician was nice and patient. He fixed my ice maker right then and diagnosed my washing machine. The parts are already ordered for it. Come to find out my dishwasher is heating properly. If you have plastic dishes for your children sometimes they don’t dry like regular dishes 🤣. I’m very happy with the rapid response and professional service.

6 months ago

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Verified Customer

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Rossanna

The resolution representative was very patient, helpful and understanding. If it was not for her I would have closed my two accounts with Choice Home Warranty. The claims department never tried to make any concessions for the problem even though I believe the technician did not initially make a correct statement as to the issues at hand. Even after the video presented which did not reflect a torn anything on the refrigerator (it was usual wear and tear for being 7 years old. There are circumstances where they be abuse but I provide exception properties with high end appliances. I still feel CHW should have paid for the part.

1 year ago

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Dana

I had a few appliance issues recently, including a washing machine light that wouldn't turn off and a microwave that malfunctioned when opening the door. The repair service was prompt and effective; they fixed my dishwasher perfectly. However, the freezer noise returned after a few days, so I have another appointment scheduled. Overall, I'm satisfied with the service.

1 year ago

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Janet

I had a great experience with Choice Home Warranty. They were responsive when I needed information, and their technician quickly confirmed my furnace issue. I received a new blower motor in just a couple of days. When my water heater broke, they efficiently handled my claim, and the plumber diagnosed the problem and arranged for a new installation. Highly recommend!

1 year ago

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Debra

I had a great experience with the service. They were very courteous and quick to respond to my needs. When my refrigerator was leaking, they promptly fixed the issue by unclogging the tube, and it hasn’t leaked since. Additionally, after being informed about a failing blower motor, they sent a technician who confirmed the problem, and I had a new motor installed within days. Highly satisfied!

1 year ago

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Ola

I had a mixed experience with the service. Initially, they seemed efficient, sending contractors quickly. However, I've faced repeated issues with my refrigerator, as technicians provided conflicting diagnoses and failed to fix the problem. I wish they would improve the quality of their contractors. On the other hand, I had a positive experience using the warranty, with prompt customer service resolving my claims effectively.

1 year ago

Choice Home Warranty Reviews