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Choice Home Warranty Reviews

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9.4

Overall Score

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Seymour

In most cases things have gone pretty smoothly.

3 weeks ago

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Ian

Covers most expenses up to $3000 per year

3 weeks ago

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Nancy

Great reviews online and quick response to my questions

3 weeks ago

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Anayeli Rivera

I love my policy. They are very accurate .

3 weeks ago

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Michael

Takes care of business and priced fairly

3 weeks ago

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Sharon

They were very responsive when I submitted a claim!

3 weeks ago

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Susan

Best Company was great. Very helpful and knowledgeable!!!

3 weeks ago

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Randy

Great response rate and customer service

3 weeks ago

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Mike

Sounds wonderful in concept, but execution is lackluster. Took a week before someone arrived to fix my heater in the dead of Michigan winter.

3 weeks ago

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Huichen

Recommended by friend. I think the cost is very reasonable.

3 weeks ago

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Daniel

Responsible and accountable . Speedy and complete .

3 weeks ago

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Jorge

Excellent customer service and fast services

3 weeks ago

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Linda

It had a good reputation and is very responsive.

3 weeks ago

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Lucky

Respond time up to my expectations. Thanks

3 weeks ago

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Martha

Very good company. Fast and efficient! Thank you.

3 weeks ago

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Rusty

Heard they were good warranty company and they proved it.

3 weeks ago

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Larry

Paid for fixing furnace with no questions asked.

3 weeks ago

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Ed

I used them for the first time and was very satisfied.

3 weeks ago

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Terri

I heard and read good things about your company

3 weeks ago

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Bettie

Nice people help me with my problem in a timely matter

3 weeks ago

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PENNY OGUREK

The plumber, who repaired our toilet, was wonderful!

3 weeks ago

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LLOYD RYAN

You have upped your game. Communication is good .

3 weeks ago

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Gerard Jeansonne

Dependable and timely whenever I had to use your service.

3 weeks ago

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Hagos. Afewerki

All is well. Thank you for your service.

3 weeks ago

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Margaret Barbee

Affordable, quick to respond, capable provider.

3 weeks ago

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Peggy and Katie Coyne

Every issue has been resolved and quickly

3 weeks ago

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Judy Romero

The best home warranty I ever worked with.

3 weeks ago

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Harold Moore

Good service and communication and feedback

3 weeks ago

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Felix\ scott\ brenda Piccione

Easy to work with reasonable prices for work

3 weeks ago

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Marie Arrowood

Basically, at the time we chose that it was for the price

3 weeks ago

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PHILIP TAYLOR

Low cost for monthly premiums fast and reliable service.

3 weeks ago

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James McKee

Got the job fast with a great contractor.

3 weeks ago

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Vicki Simpson

The contractor was very good and service timely

3 weeks ago

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Ray Brown

Highly recommended! Love this Company! 🤗

3 weeks ago

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Osman

I recently signed up for a home warranty and was pleasantly surprised by the level of coverage provided. The enrollment process was quickly and easy. I spoke with Teresa, who was friendly and knowledgeable. she answered all my question and provided an exceptional customer experience. I look forward to my journey with Choice Home Warranty!

2 months ago

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Emile Detiege Sr

I recently acquired a service warranty from Choice Home Warranty and was apprehensive due to some of the horror stories I've heard about Home Service Warranties. I was pleasantly surprised by the excellent service I received from Choice Home Warranty. The young Technician replaced my faulty ice maker expediently and was courteous and knowledgeable.

4 months ago

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Bella H

I recently signed up for this service and had a great experience with the customer service rep — very professional, helpful, and patient. They helped me choose the right payment plan that fit my needs. I haven’t had to use the service yet, but the sign-up process was smooth and the rate is very reasonable. Hopefully, we won’t need it anytime soon, but I’m feeling confident and hopeful that the service will deliver when the time comes!

5 months ago

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Leland Blackwood

The technician came at scheduled time. Inspected the problem and confirmed the failure of the machine and replaced it with a new one. Very professional and friendly. Best decision we have made to select this company for coverage.

8 months ago Edited July 8, 2025

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Keith

I used to have First American Home Warranty for about 8 years and they were terrible. I’ve had Choice Home Warranty and everything from being able to place a work order to speaking to a representative has been simple and easy. I recommend them to everyone I know.

8 months ago

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JoAnn Ellis

The technician who visited my home to repair my refrigerator was courteous and took great care not to disrupt anything in my house. He did an excellent job fixing the appliance and even tidied up after himself, ensuring the water on the floor was cleaned up before he left. I highly recommend this company.

8 months ago

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Suellen

I like knowing that I have a team to help me. I was shocked with your caller who tried to sell me a new plan, when I had already purchased an extended plan of 7 years; because at the time I assumed that I would need more assistance as my house aged. I called to ask what the deal was and it was resolved. Someone had made a mistake calling me when I already had a plan in place.

8 months ago

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Megan Jones

We’ve had a mostly good experience with Choice Home Warranty—it’s saved us money and covered several issues in our home. My brother, on the other hand, hasn’t had the same success. One downside we’ve both noticed is that service can be slow, and sometimes the contractors don’t seem to fully listen or take time to properly diagnose the issue. I also wish we had more choice in who comes out. Overall, it’s been helpful for us, but it’s not perfect.

9 months ago

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Betty

When I was told if it could not be fixed ,it would be replaced,I thought it meant you would replace my unit. Not just give me a money option to replace the unit myself. That is the whole reason for having the warranty so that I do not have to replace ot myself. I am not skilled in electrical and am too old to handle the task alone. I am a senior citizen & the whole reason I choice this hone warranty was for the help & convenience of have a skilled professional fix my problems. This is not what I am being offered on a unit I did not know was 23 yrs old. The regular oven works great! The man you sent out did a really good job & said the part was too old tol ķ

9 months ago

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Deborah

Very happy with our experiences with Choice Home Warranty. They have responded in a timely manner to all of our requests and the response of the service vendors have been excellent. Highly recommend them to anyone who needs to choose a home warranty company.

9 months ago

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Germaine

In the past year, CHW was called to fix our stove, microwave and dryer. On all three occasions we were met with exceptional service by the technicians and on each occasion they were able to fix our appliance(s) and they now work like new! We would recommend CHW without hesitation.

9 months ago Edited January 15, 2026

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Norma

I was impressed with their quick response when my air conditioner was not cooling. At first they gave me an appointment for 4 days out. When I was assigned a tech, I was able to arrange for them to come in two days. They were quick and efficeint.

9 months ago Edited June 11, 2025

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Luis

The companies you hire to solve your home problems are top-notch. They are reliable and have excellent communication skills. I highly recommend Choice Home Warranty. Believe me, I have had two different home warranties from other companies, and this is hands down the best!

9 months ago

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Sherri Barrett

My last experience with CHW was very good. We had a problem with our dishwasher. The tech was on time, knowledgeable and made the repair. We did have a questionable experience with another Warranty call. We gave up on the situation eventually and made us weary of what to expect. However this one was a 5 Star!!!!!

9 months ago

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Cindy Barrett

My first experience was great. I made the phone call to CHW, an electrician contacted me shortly and made an appointment, I paid my $75, and he fixed my problem. It would have definitely cost me well over 75!! So far, I am well pleased!

9 months ago

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Dennis

Great thus far I have had two service calls and both were professional and resulted in a completed repair. One repair took about a week to get the part so we were without a washer for a bit but they kept us informed and it did get repaired.

9 months ago

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