Choice Home Warranty: Read 47,660 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Blaine

I had mixed experiences with the service. They were prompt and courteous when I called about my ice maker, though they couldn't find the issue initially. Thankfully, it has been working fine since. I also used my warranty for my dishwasher, which took some time to get the part, but they handled it well and now everything is great!

11 months ago

check_circle

Verified Customer

star star star star star

Cordell

I had a great experience with the service! Scheduling a claim was easy, and they promptly fixed my stove while compensating me for my refrigerator. The process was quick and hassle-free, taking less than half an hour. I also learned about my pool issues thanks to their helpful advice. Highly recommend for home maintenance!

11 months ago

check_circle

Verified Customer

star star star star star

Kaye

I received prompt and accurate information for my needs, and the response time was impressive. When I needed to use my warranty for a sump pump issue, a technician was sent out quickly. He diagnosed the problem effectively and resolved it. Overall, a great experience!

11 months ago

check_circle

Verified Customer

star star star star star

Pushkar

I had mixed experiences with warranty companies. One was good, and the other wasn't as great. However, this company has been better than others I've tried. They are responsive and take care of calls promptly. Currently, I'm in the process of using the warranty for my refrigerator, and so far, it's going well.

11 months ago

check_circle

Verified Customer

star star star star star

Patricia

I had a plumbing issue recently and while the technician did a great job, the communication throughout the process was lacking. It would have been helpful to have better updates and information from the service team. Overall, the service was good, but communication needs improvement.

11 months ago

check_circle

Verified Customer

star star star star star_border

Norma

I've had a mixed experience with customer service. While some representatives have been helpful, others have been frustrating to deal with, leading to repeated follow-ups and unresolved claims. My LG dishwasher had a known defect, requiring multiple service calls over the years, which felt like a waste of time and money. Overall, the service varies greatly depending on the representative.

11 months ago

check_circle

Verified Customer

star star star star star_border

John

I found the service to be quick, but sometimes the representatives struggle to understand my issues. I've had multiple visits for my dryer, which is still making strange noises after being 'fixed.' Additionally, while the refrigerator's ice maker works fine, I've had temperature control and light issues with other appliances. Overall, I'm frustrated with the inconsistency.

11 months ago

check_circle

Verified Customer

star star star star star

Anonymously

I had a great experience with customer service. They respond quickly and keep me updated on my claims, even while I was overseas. Recently, they efficiently handled my garbage disposal issue and replaced my AC unit without excessive costs. I'm very grateful for their prompt and communicative support!

11 months ago

check_circle

Verified Customer

star star star star star

Anonymously

I've had a great experience with their service. Whenever I have an issue, they're quick to respond and send reliable professionals to fix my problems. Recently, my dishwasher broke, and they promptly sent a repairman who had the necessary parts to fix it right away. The low fee for the service is fantastic too!

11 months ago

check_circle

Verified Customer

star star star star star_border

John

I find the automated service generally efficient, but there have been frustrating instances when issues arose, like with my air conditioning. It was a hassle finding my own repair service and dealing with the back and forth. However, most experiences have been smooth, like when I had an ice maker issue that was resolved quickly, even if it took a little time to diagnose.

11 months ago

check_circle

Verified Customer

star star star star star

John

I primarily handled everything online, rarely needing customer support except for the initial setup. My last experience with my warranty was disappointing; it only partially covered a shower leak, leading to unexpected extra costs for plumbing. While they eventually addressed my needs, the coverage limitations were frustrating.

11 months ago

check_circle

Verified Customer

star star star star star

Lorenz Kuhn

We had Choice for about 10 years and we have always been taken care of quickly when we submit a claim. Peace of mind, we have had to have garage door repairs, a/c repairs, Hotwater heater repairs, toilet repairs, refrigerator, oven, dishwasher and washing machine repairs. Pretty smooth and good customer service.

11 months ago

check_circle

Verified Customer

star star star star star

Trish

I like having a home warranty as a safety net for our household. Home repairs can add up quickly, and the cost of maintaining a home is constant. This warranty helps my family keep up our home quickly when an appliance breaks down.

11 months ago

check_circle

Verified Customer

star star star star star

Burnell Wilson

I think they are great warranty company they don't hesitate to get someone on the job and it doesn't matter how many times you need to use the warranty they will uphold their end of the deal I think they are a wonderful company two thumbs up 👍👍

11 months ago

check_circle

Verified Customer

star star star star star

Nand Rai

Choice warranty service is very good Most of things get done in timely manner There is one exception that for appliance service appointment took three days after we calledIt should have taken about one day But things were done properly We recommend this company

11 months ago

check_circle

Verified Customer

star star star star star

Everton Harrison

I like the fact that once I place the service call every thing that was promised seamlessly happened. The local service provider was top no Professional and informative . Assess order parts and came by in 2 days to complete the job. Every thing is working. I am a happy and satisfied customer!

11 months ago

check_circle

Verified Customer

star star star star_border star_border

Karen Sherek

The first technician we called on regarding our air conditioner, was on time for a professional and no hidden cost except for the $85 fee. The company, clockwise plumbing, I was not impressed with very very much. Although they finally came out today to fix my water heater after not hearing from them so I had to call the company and ask for an appointment myself. I and my husband are not happy that we also had to pay for products needed for the service. We wanted a warranty program where we only pay the $85 fee as noted in the contract. We should not have to pay extra for products needed for something that needs replacing.

11 months ago

check_circle

Verified Customer

star star star star star

Mervat

we chose Choice Home Warranty first because they had a good deal if you get the 3 year or the 5 year package, while our previous Home warranty was raising the price year after year, and their service was ok but very slow, to get hold of a real person to speak to was a nightmare. with Choice HW they answer the call or they call back within the same day depending on how urgent the situation is. they send a technician with in 2-3 days and eventually they take care of the issue in timely manner.

2 weeks ago

check_circle

Verified Customer

star star star star star

Enrique

I was very pleased with the first service rendered on my A/C

1 month ago

check_circle

Verified Customer

star star star star star

Carolyn

Steve was awesome. He fixed the problem, quickly and efficiently

1 month ago

check_circle

Verified Customer

star star star star star

Derrick

Needed to get the washing machine fix tech showed up and completed the job.

1 month ago

check_circle

Verified Customer

star star star star star

Andrew Pinkham

Great electrician. I have already left feedback. Why do you keep asking?

1 month ago

check_circle

Verified Customer

star star star star star

Najwa

It was a reasonable quote, and my other insurance was coming up for renewal.

1 month ago

check_circle

Verified Customer

star star star star star_border

Tony

1 month ago

check_circle

Verified Customer

star star star star star

Nate

1 month ago

check_circle

Verified Customer

star star star star star

Teresa

Excellent customer service provided. The assistance provided is awesome.

1 month ago

check_circle

Verified Customer

star star star_border star_border star_border

Patricia

Their sales person said a lot of things that turned out to not be true. He convinced me that Choice was different. Not true!

1 month ago

check_circle

Verified Customer

star star star star star

Nancy

Very quick to respond. The contractors they send are very professional.

1 month ago

check_circle

Verified Customer

star star star star star

Judith

Quick response. Repairman was knowledgeable ,courteous and friendly.

1 month ago

check_circle

Verified Customer

star star star star star

Brian

Good service, delivered as promised! Courteous representatives!

1 month ago

check_circle

Verified Customer

star star star star star

Lakshma

good Customer service and prompt response on website assigning a plumber.

1 month ago

check_circle

Verified Customer

star star star star star

Barry

Professionalism, easy to schedule, knowledgeable repair person

1 month ago

check_circle

Verified Customer

star star star star star

Richard

They are true to what they say, and follow thru with the repairs

1 month ago

check_circle

Verified Customer

star star star_border star_border star_border

Kevan

No help in resolving my heating problem. Told I would be compensated if I hired my own service tech, but was short changed.

1 month ago

check_circle

Verified Customer

star star star star star_border

Debby313

Service is good. We’ve only had two minor claims, but monthly premium was increased.

1 month ago

check_circle

Verified Customer

star star star star star

Larry

They efficiently fixed my problem. The tech was professional

1 month ago

check_circle

Verified Customer

star star star star star

Allison

Thank you for the awesome service since the day we signed up.

1 month ago

check_circle

Verified Customer

star star star star star

Mark

Price was reasonable and your serviceman was very professional.

1 month ago

check_circle

Verified Customer

star star star star star

Tewfik

Very helpful professional taking good care of their customers

1 month ago

check_circle

Verified Customer

star star star star star

Robert

easy to work with and appointments are scheduled quickly. very friendly service

1 month ago

check_circle

Verified Customer

star star star star star

Herman

Very reliable and polite. Took the time to answer all our concerns.

1 month ago

check_circle

Verified Customer

star star star star star

Janet

A friend recommended Choice. They have been very easy to use.

1 month ago

check_circle

Verified Customer

star star star star star

Brenda

They address any problems immediately. Great customer service.

1 month ago

check_circle

Verified Customer

star star star star star

Wilfredo

So far, Choice has been very responsive and on time, which I LOVE!

1 month ago

check_circle

Verified Customer

star star star star star

Stephanie Shoulders

As a senior, I love knowing my appliances are cover when they break down.

1 month ago

check_circle

Verified Customer

star star star star star

Bill

Janis and Kelly teamed to get me the help I needed with my water heater

1 month ago

check_circle

Verified Customer

star star star star star

Sidney

Service representative the worked on our dishwasher was great

1 month ago

check_circle

Verified Customer

star star star star star

William Robinson

Electrical issue identified and resolved quickly, electrician was professional.

1 month ago

check_circle

Verified Customer

star star star star star

Diana

Checked out different hime warranty sites, then made my choice.

1 month ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Bryan

Because I was and still am an idiot . But in one fleeting moment I knew I was throwing money away and then had to fight with customer service to cancel my policy.

1 month ago

Choice Home Warranty Reviews