Choice Home Warranty: Read 50,610 User Reviews From Real Homeowners

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Gayle Susquehanna Trails, Pennsylvania

Quick response and technicians sent are very efficient and pleasant

1 month ago

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Michael McCormick, South Carolina

Service was excellent. Replacement was made for nonfunctioning ceiling fan.

1 month ago

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Anthony Phoenix, Arizona

The process is seamless once you put your service need in the portal.

1 month ago

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Irene San Diego, California

The tech was very experienced; I did not like the schedule notes,

1 month ago

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Craig and Cherise Pickens Florissant, Missouri

Worth the money you save they send out professional people

1 month ago

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Bonnie Budd, Illinois

They work really hard to make things easier for the home owner

1 month ago

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Gregory San Diego, California

Professional. No problems filing a claim. I would highly reccomend tham.

1 month ago

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Steven Toomsboro, Georgia

Service tome is excellent vendors have been hreat.will definitely renew

1 month ago

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Jim Collierville, Tennessee

Excellent follow through providing timely completion of project.

1 month ago

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James Hazleton, Pennsylvania

they were fast on sending a technician and getting the problem answered.

1 month ago

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Michele West Chester, Pennsylvania

Choice Home Warranty is quick to respond when I have a claim.

1 month ago

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Ted Fort Lauderdale, Florida

Very Quick and Effective response. Technician was very experienced

1 month ago

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Linda Atlanta, Georgia

I just like the way they are on being prompt with me and my problem.

1 month ago

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Donald Plymouth, Indiana

The person came 2 times, replacing a part and the dishwasher is repaired.

1 month ago

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Danny Gulf Breeze, Florida

They are timely an efficient, and making sure , with follow up communication.

1 month ago

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Jane Rochester, New York

I'm not a fan of a home warranty; thought I'd try it though.

1 month ago

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Judy Los Angeles, California

My last service was good. The repairman knew what he was doing and fixed my problem quickly.

1 month ago

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Ivor Tampa, Florida

Professional treatment from reporting of issue to completion of reported issue.

1 month ago

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Kathleen Stewart Rocklin, California

Easy to do business with when using internet to schedule appointments

1 month ago

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Robert Madison, Mississippi

Recommended by our realtor and we were glad we decided on Choice.

1 month ago

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Jack Meridianville, Alabama

I cancelled the contract due the delay of getting a claim handled. 14 days in 80 degree heat with no a/c and no effort on the part of Choice to get it expedited

1 month ago

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Laurie Johnson, Arkansas

Reviews while I was considering various companies were favorable.

1 month ago

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Sharon Young St. Louis, Missouri

Most of the service sent to do the call have been excellent.

1 month ago

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Marilyn Delauro Southampton Township, New Jersey

Referred by a friend. Excellent response to refrigerator problem

1 month ago

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Betty Swihart Canyon Lake, Texas

Just what I needed and price I got for 5 years wasn’t yo bad.

1 month ago

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Billy J. P. New York, New York

The Tect. was great. He is very knowledgeable and diagnosed the problem.

1 month ago

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Monica Cordier Gretna, Louisiana

They are professional they are courteous and they get the job done

1 month ago

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Katherine Guevara Fairfield, California

Response time was fast and the company sent to fix our A/C also were fast.

1 month ago

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Rosalyn Mills Birmingham, Alabama

Choice Home Warranty has so far proved professional and efficient.

1 month ago

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Dennis Ruggeri Crownsville, Maryland

Because I have a three year contract and very satisfied with there services

1 month ago

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Madelyn Ortiz Jacksonville, Florida

Great service! Prompt response, satisfied with the professional service

1 month ago

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Lora Buggica Palmetto, Florida

I am 80 year old widow so it is very important that I haves a warranty company that is dependable I have been with Choice Home Warranty for 4 years . They’re very prompt in getting a technician to set an appointment the next day. They send out the right technician for whatever is broken. I have used them to fix my washer, dryer, stove, microwave, and garage door.

3 months ago

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Curtis Anderson

One of the best home warranty companies out there! I’ve been resigning up every 3 yrs here in south Florida since 2018 and the service just keeps getting better. You never know when an appliance will fail, but one has a great piece of mind knowing that once you open a claim with Choice Home Warranty, on average a contractor is assigned within the first 36 hrs, sometimes quicker! In 2026 the service fee is $75 per claim, just to note. I also love how you can track the claim and get immediate responses to you questions on the online portal! Most people don’t realize that you can call the assigned service repair tech, and if they took the claim but you realize they can’t respond in a timely manner, you can request CHW to assign another company. They will tell you there’s no guarantee to get a faster response, but in my experience, it’s usually within 48 hrs, again, my experience. Great customer service…A++++

6 months ago

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Michael Wheeler

After experiencing difficulty with the SOB (Some Other Brand) company, I was done with them! I had been paying for years and when I needed service, They DIDN'T have any service technicians in our area. Our furnace malfunctioned during the winter storm this week during a deep freeze and snow storm. I had to pay an HVAC repairman the full price to fix our furnace. With that being the case I decided to look for another Home Warranty Service. After carefully researching for an alternative I found Choice Home Warranty and researched their history. I received a call back from Jimmy W. He answered every one of my questions without hesitation. He went over ever option with me. He was very clear explaining the service and what was covered and pricing. He was very professional and courteous. He did not try to sell or oversell to me. I appreciated that aspect of our interaction. I am now more confident that this company will honor and provide the services that I may need. No hidden fees or costs. I recommend that anyone looking for a home warranty service to carefully research and evaluate each one to see the differences in policy coverage and cost. I don't think you'll be disappointed when you choose Choice Home Warranty as your home warranty protection plan. Look 'em up! Give 'em a call. I think you'll be please with your choice. Get Protected! You'll thank yourself!

7 months ago

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Bill Huffman

Notified Choice Home Warranty concerning a problem with my disposal. Received a confirmation of receipt, reference number and explanation of procedures moving forward. Had an appointment within two days, included name and telephone number of plumber and date/time for the repair. The Plumber was a seasoned professional, friendly and had my situation corrected with 20 minutes of arrival. So impressed with Choice Home Warranty! Rare today to find a company that stands behind all their claims and guarantees. I would recommend Choice Home Warranty to my family because they are that great!!! Thank You!

7 months ago

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DJ Denney

I purchased my home warranty from Choice Home Warranty. The people who did my loan never said a thing to me about a home warranty. After 3 years, i found out I had actually paid for one thru them. I really hated the way I was treated by them. So I purchased my warranty for 5 years and only used them three times now. I feel they are well worth the investment and as long as I can afford it, I will continue purchasing it, even if I pay on a monthly rate instead of a yearly. All three times I've been treated fairly and courteously I purchased the original April or May of 2022. One call the lady tried to tell me I did not have a warranty with them, I got it out, gave her the information and asked to speak to the sales department. Setting up my repair online was a pain for me. That could have been because of things they asked in the set up or because I'm 71. I'm not sure anymore. I have already made a pest of myself because I keep telling folks to get their home on a warranty and to call Choice.

7 months ago

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Verified Customer

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CONSTANCE FARRIS

I'm very pleased with Choice Home Warranty. My refrigerator recently quit suddenly. I put in the claim and they had a repairman out within a couple of days (a miracle where I live), he identified the problem very quickly, ordered the parts and was able to have me up and operational again with a week. If that sounds like a long time, my previous home warranty wouldn't even have had a technician out within that time frame.

1 year ago

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Paulette Lorz

I have used the Choice Home Warranty plan twice now. Both times the individual service providers they aligned me with were professional, courteous and helpful in providing any information I might need. It took a couple of days longer than if I had call some major company on my own but I actually got better more satisfactory service and would request that same providers should I need help again with a similar problem.

1 year ago

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Robert Indianapolis, Indiana

For small repairs it has been a very good experience. Large repairs have been problematic. I had to have a dishwasher repaired. It took a very poor technician to determine it needed to be replaced. I was forced to negotiate with customer service on the amount Choice was willing to pay for the replacement. Which was not enough to cover the unit. I also had to purchase the unit from a required store and also pay for the installation. Ended up costing $600 out of pocket. That doesn't sound like repair or replace to me. Last warrenty company purchased and installed a dishwasher at no cost to me.

1 year ago Edited August 3, 2026

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Patricia

I've had a positive experience with customer service. They responded quickly and efficiently to my requests, making the process hassle-free. I've used my warranty for various appliances, and each time they provided great service, saving me money. However, there was one instance with my oven door where I had to pay for a repair that wasn't completed satisfactorily.

1 year ago

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Niel

I had a positive experience with their quick response and efficient service during my last interaction. However, I faced an issue with my oven door where the repair wasn't completed despite a service visit. Overall, I've used their service multiple times for different appliances, and while there was a minor delay, everything was ultimately fixed satisfactorily.

1 year ago

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Neree

I had a great experience with customer service; they were always helpful and never made me feel like my questions were dumb. I appreciate that homeownership is a learning process. However, I did have an issue when scheduling a maintenance visit, as I received no notification about the technician's arrival. Overall, I was impressed with the quick response to my AC issue on a weekend, which is crucial in the Texas heat!

1 year ago

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Natino

I had to call multiple times before getting a response, but once I did, the service was satisfactory. I had an issue with my washing machine due to a clogged drain from a rug I washed. The technician was professional and provided a clear estimate. Although they couldn't fix it, they replaced it, and everything went smoothly. Overall, a decent experience.

1 year ago

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Marshall

I found the room darkening feature of the shades to be very effective; they truly do the job they were intended for and look nice while being easy to operate. I also had a great experience with the service; the salesperson was helpful, and the plumber arrived right on time, did the job efficiently, and left without any issues. Overall, I’m very satisfied!

1 year ago

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Emit

I had a mixed experience with my warranty services. For minor repairs like a dryer and electrical issues, everything was handled quickly and efficiently. However, replacing my air conditioner was a nightmare. I faced significant delays and had to fight for it, spending a long time without AC during the summer. Overall, the technician was professional, but the major repairs were frustrating.

1 year ago

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Herminio

I found the process straightforward and efficient; my claim was handled promptly, and the technician was polite and responsive. However, my experience with the stove repair was less satisfactory, as it took longer than expected due to the need to take the stove elsewhere for repairs. Overall, while the air conditioning issue was resolved quickly, the stove repair left something to be desired.

1 year ago

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Donna

The AC technicians were on time, very experienced, and friendly. They detected the problem with our AC system, and did the necessary repairs within an hour! We recommended Choice & their technicians to some of our neighbors, but unfortunately they were talked into buying a new AC system by AC companies costing them thousands of dollars! Thank you Choice for repairing our system & saving us thousands of dollars!!! .

1 year ago

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Sally Meredith

Both washing machine and dryer broke down within a week of each other so I called warranty businesses and compared their prices. I chose Choice Home Warranty and after a month of using the laundry mat I made appointments to get each machine fixed. The repairman for the dryer came first and fixed it right away. Then the same day the washing machine repair man came and fixed it within a few minutes replaced the agitator and my machine was working again. They both did a excellent job and repaired them quickly.

1 year ago

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Marla

The company named O's Home Improvement installed the water heater to my satisfaction. But he stripped the water valve to the house. Chicago came out and turned the water off from the main (street). Once the company named USA Water and Plumbing came and fixed my water valve in the house, I was left with the water heater not working (gas not on) and I didn't know how to turn it on. O's home improvement never responded. I therefore, called someone to come and finish hooking up the water heater. That's my only complaint. He could have just walked me through the process over the phone, but, he didn't respond! I even call Choice Home trying to connect with him. Overall, he did an excellent job installing the water heater and USA changed my valve quick and he was very professional! Thank You

1 year ago

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Francesco

I’ve had my refrigerator, my dishwasher, my toilet and my washing machine serviced . They came on the day and time specified and did a great job. The monthly fee to cover appliances, air conditioning, electrical, plumbing etc is very reasonable and I highly recommend it. I told my nephew who said he was definitely going to look into it and my brother.

1 year ago

Choice Home Warranty Reviews