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Choice Home Warranty Reviews

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9.4

Overall Score

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Jean Cook

Prompt service call. Replacement amount too low considering today’s prices. Still haven’t received voucher. Voucher when received is for a company not local.

3 months ago

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Juanita Colleton

Quality of service and saving money. I also liked how fast the company responded to service.

5 months ago

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Shelley Ross

Fast, organized, quality work, and follow up…a very good combination!! Highly recommend!

5 months ago

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Thomas Bobovnyk

As always Choice Warranty does just what they say they will do. Scheduled quickly and fixed correctly and on time

5 months ago

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Anar K

The did not fulfill the claim and did not provide sufficient evidence for the refusal to pay for the claim. Furthermore, I have made 7 calls to cancel my contract and they are not returning my calls

6 months ago

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Betty

The service I received is excellent. However, my monthly service fee seems a little too high.

6 months ago

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Larry

Choice did not find a tech to do my last repair. I did it myself, but Choice would not reimburse me for the part to do the job, because I wasn’t certified. They should have gone out of their way to help me.

6 months ago

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Gaby Harsanyi

Wonderful customer service, they use great contractors. Very happy with their service!

6 months ago

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Darrell Bates

The fact that that you can get your home repaired for the price of a deductible.

6 months ago

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Nancy

You have excellent customer service! You were on top of the issue and resolved In a timely manner.

6 months ago

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Donna

It us a bit confusing to get the service people to come back if my product is still not working properly

6 months ago

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Lawrence

I did not like that when my hot water heater was replaced I had to pay $1150 why do I have a home warranty. I thought it would protect me from costs like this. That is how it was sold to me.

6 months ago

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Wendell

Made it easy to set up repair. When problem, Choice followed up to insure repair was done .

6 months ago

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James

Great customer service for setting up a service call. It took too long to get the air conditioner repaired.

6 months ago

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Richard

They had Sears come uot and look at my a/c because water overflowed the pan and damaged the ceiling he took pictures and never heard back from them water was still left in pan so I payed my service call for nothing

6 months ago

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Gil

The work was done in a very short time and and it is just like a brand new unit.

6 months ago

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Raymond Laliberte

They cover some things but not others, but they did cover my recent toilet problems and fixed them professionally.

6 months ago

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Randy Panizzi

Ease of access to services needed around the house Immediate response time with claims

6 months ago

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Crystal Landers

Great service fast! I filed a claim and the next day had my service call and my washer was fixed.

6 months ago

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Mike Spear

Everything went guick and easy. The HVAC Company was on time and very professional.

6 months ago

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Octavia Thomas

It was simple, fast and easy. No hassel from the company about the claim I filed

6 months ago

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William Kelley

What I like is the immediate response I have gotten each time I have filed a claim.

6 months ago

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Marcus Tillman

In having amultiple home warranties for over 20 years, Choice has been the very best.

6 months ago

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Vanessa Copeland

The technician was on time he did his job quickly and cleaned up and then I appreciate it

6 months ago

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Paul

Prompt response and scheduling. My first time using the warranty and was very satisfied.

7 months ago

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Darlene

I love this insurance company. They are so good at getting my claims done quickly and on top

7 months ago

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Wilma

The technicians came in a timely manner, they were very trustworthy and knew their jobs

7 months ago

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Eddie

Great service and awesome work!!They took care of my problem in a timely manner!!

7 months ago

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Shannah George

It took two months to finally get the problem resolved with my water heater. Grateful that it’s finally done, but shouldn’t have taken that long.

7 months ago

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Satisfied

Excellent coverage on all appliances, a/c and heating system for a reasonable amount covering parts and labor.

7 months ago

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Richard Moore

The company Service Pro was telling how they can’t fix my problem! It’s a new refrigerator little over two years!! My opinion is they don’t want to deal with the problem!!!

7 months ago

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Segis Estrada

Great Service Warranty! Fast response and good Appliance Technicians with Excellent Experience!

7 months ago

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Jesus Kahwati

Excelent service I liked when I called for the problem they fixed fats thank you

7 months ago

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Leslie Ewald

I liked that the tech was able to come so quickly. He fixed our problem very nicely.

7 months ago

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Freida SMITH

The service technician came. He was professional and solved the problem very quickly.

7 months ago

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Rubi

Plumber was respectful of my time, he was done with the job in time for me to get back to work.

8 months ago

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Shuna Li

They did nothing and asked me resubmit the new request , day before I want to reschedule the appointment and didn’t work, before the coming I tried to cancel the service and didn’t work.

8 months ago

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Jason

The absolute worst company for service. It took 6 months to fix my washing machine. The company assigned an incompetent service provider and resisted changing to a new provider.

8 months ago

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Patricia

Made a claim for a plumber and he was here the next day. That is what I call service.

8 months ago

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Conley Hobbie

Great company uuu yuy yyu iii ooo bbb vv. C c vvb hgg uuijjj hhh SaaS hffd juiy trrf bmmkj bbggg

8 months ago

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Vivek

Service person was on time and professional. Issue with dryer was resolved successfully.

8 months ago

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Pat

Been a customer for almost year. Took care of washing machine problem promptly with no hassle.

8 months ago

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Alonzo

the company you assigned to my claim (BODEWELL APPLIANCE IN NEW ORLEANS0) failed to contact me after waiting 3 weeks for parts then when parts arrived they assigned date and time for repairs no one showed up and NO callback

8 months ago

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Jerson Romero

The first order repair defected in our house and service responded very fast to take care issue.

8 months ago

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Derek

The only complaint i have is that the majority of the time it takes several days to find a technician.

8 months ago

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Suzanne

I put request to have ice maker fixed on refrigerator and paid for service call. Got approval for work to be done and no one ever came back to fix.

8 months ago

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Shirley

Quick response to resolve my clogged drainage problem . Technician was thorough and efficient .

8 months ago

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Lynn

Came quickly and job was done. Worker was very friendly and knew what he was doing

8 months ago

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R2

I experienced what I think is unethical behavior and continuous attempts not to pay real covered claims. It is aggravating to interact with the reviewers, for me, really bad experience.

8 months ago

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Mack and Harvey Mann

They do a good job but I will be discontinuing them because of their 18% increase in charges!

8 months ago

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