Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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Ralph Langstadt Peoria, AZ

Their customer support is usually pretty good, but the issue is that they said they cover the hot water heater. Well, my hot water heater went out, and the covered everything except the tank, and well, the tank is what went out. Besides that' they've replaced my A/C, and given me a small portion to cover buy a new refrigerator, considering mine was too old to repair.

9 years ago

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Robert Hadley Norfolk, Virginia

Timely response to my issue. Quality talent sent to fix the issue

2 weeks ago

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Debra Wagoner Martinsville, VA

Prompt customer service even after hours (9:30pm Thursday nightl.

2 weeks ago

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Bryan McNair Carlyss, Louisiana

1st claim so we will see how it is handled filing the claim went very well

2 weeks ago

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Thomas Hart Oklahoma City, Oklahoma

Multiple claims for same product. Too many technician's sent to work on it. Denied authorization for parts. Paid over 6,000 dollars out of pocket. Kept reassigning claim.

2 weeks ago

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Bobbi Bettger Dallas, Texas

Trouble getting an appointment. Customer service didn’t know what to do. Contracted repair company never showed or made contact

2 weeks ago

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Rinay Winner Pflugerville, Texas

Quick and to the point with great assistance and great rates

2 weeks ago

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Linwood Stokes Towson, Maryland

Great character,he told me the problem while diagnosising the problem

3 weeks ago

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Marsha Bode Kenner, Louisiana

Needed repairs on 3 different appliances and got it all done in 1 week.

3 weeks ago

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Elie Hachem Plainfield, New Jersey

Professional and prompt response from customer service for all claims.

3 weeks ago

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Jeannie Haidt Moorpark, California

The person who came out was professional, helpful and very nice.

3 weeks ago

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Gary Spangler Rockford, IL

Prompt service and repair. Service technician was professional and prompt

3 weeks ago

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Tiffanie H Lexington, Kentucky

I appreciate the representative taking the time to explain things.

3 weeks ago

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Tony Mack Santa Clarita, California

This was what I call an excellent custer call and experience.

3 weeks ago

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Sharren Redlein Loxahatchee, Florida

The service was wonderful and made the entire experience less stressful.

4 weeks ago

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robert waltman Mililani, Hawaii

the technician ANDREW was a pleasant and informativeperson..great service.

4 weeks ago

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tkrobie@aol.com Kansas City, Missouri

The technician was very professional and gave me a peace of mind.

4 weeks ago

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Jose Villanueva Las Vegas, Nevada

Customer service some times not helpful and Filipino guys are not easy to understand

2 months ago

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Stephen Center Township, Indiana

Excellent service. Great 3rd party techs

2 months ago

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Bernie Salt Lake City, Utah

They dont speak english, and I still have issues with the contracted company that Choice has not paid them. It's been 3 months now

2 months ago

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Cinthia Uribe Las Vegas, Nevada

Great service always on time and great employees

2 months ago

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Don Lehigh Acres, Florida

Great customer service &reliable partnerships.

2 months ago

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Bette Vista, California

For 3rd time customer service switched me to a recording when asked about actual coverage in my policy. FEEL ANGRY thNO

2 months ago

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Farah Los Angeles, California

The responcse and quick action was really great

2 months ago

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Joanne Kitzman Bakersfield, California

I liked that they sent a technician out right away.

2 months ago

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John Bakersfield, California

Have had Choice for a long time and had good results

2 months ago

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Yong Las Vegas, Nevada

I liked the quick response to my request.

2 months ago

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Selena Kinston, North Carolina

Because I had a family member to come to the company

2 months ago

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Mike Chattanooga, Tennessee

A handle came off a freezer at a RENTAL property...you guys should have replaced it...at least refund the service call

2 months ago

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Patricia Oklahoma City, Oklahoma

A mild problem , with my Ref. It was fits fast

2 months ago

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Kathy Euless, Texas

You still haven’t provided the e card you promised to give me to help cover the cost of my my washing machine.

2 months ago

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Victoria New Orleans, Louisiana

It takes long to assign a tech person to come out and the person has to come out many times to complete the project.

2 months ago

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Lee Sherman, Texas

Always dependable. Wait time very reasonable.

2 months ago

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Suzanne Los Angeles, California

Easy to file. Got someone out quickly. Fixed my issue

2 months ago

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Maud Phoenix, Arizona

Responds quickly and has covered everything I called for.

2 months ago

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Norman Anderson Ruskin, Florida

The technician did a great job troubleshooting our A/C

2 months ago

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Drema Roanoke, Virginia

Dependable. Good company to work with. Recommended.

2 months ago

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Wayne Spartanburg, South Carolina

The person that came did a great job.Thanks again

2 months ago

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Raquel Austin, Texas

Good price and customer service. Dependable

2 months ago

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Dwane Bakersfield, California

Courteous, prompt, knowledgeable...rare these days

2 months ago

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JosieRamos San Diego, California

Excellent garage service technician repair job.

2 months ago

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Pam South Park View, Kentucky

They have been great with getting things fixed

2 months ago

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Nelson Yucca Valley, California

My plumbing claim was only approved for $10.00...There is no plumber that will do any work for $10.00. This is wrong!!!!!!!!!!!

2 months ago

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Zev Monroe, New York

Don't Like when you sign up they will promise you the world but it comes to reality then is different

2 months ago

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Tania Hickory Hills, Illinois

Referral and good fast service . No complaints

2 months ago

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Thankappan Prasad Ocoee, Florida

The technician was promptly on time He is very friendly.

2 months ago

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Robson Gibsonton, Florida

Easy enrollment and fast response. Good services.

2 months ago

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Elvin Arlington, Texas

I am telling everyone in my contacts not to use CHOICE!!! Choice does not have a customer service department its a refuseing department!!!

2 months ago

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Karen Davis Manassas, Virginia

Recommended by neighbor and reasonably priced

2 months ago

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Don Brillion, Wisconsin

2 months ago

Choice Home Warranty Reviews