Choice Home Warranty: Read 47,015 User Reviews From Real Homeowners

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Verified Customer

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Darla

Price was better for my budget. Reviews were very good.

2 months ago

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Antoinette

All was good with the phone call except the noise back ground noise

2 months ago

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Ellyn

Their respond time was shorter than they said

2 months ago

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Jennifer

Convenience and Great service! I keep renewing membership

2 months ago

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Debbie

The guy that came out was very informative

2 months ago

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Kathleen

top rated and very nice phone support. Very helpful

2 months ago

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Ruby

I was solicited by text , phone , and email offering a cheaper rate and a seamless transition of coverage from my current warranty.

2 months ago

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Terry

My order was expedited immediately as promised

2 months ago

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Phillip

Same person was here last time for same problem. Will not accept this person in the future.

2 months ago

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Judith

Technicians courteous , on time and very knowledgeable.

2 months ago

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Richard

Issues are easy to report and the turnaround time was good

2 months ago

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Denise

Seemless from start to finish fast service

2 months ago

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Allan Crocoll

Unhappy with previous warranty provider.

2 months ago

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John Astor

Ease of use, great service, very good customer service

2 months ago

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Vctor

Very reliable company. Commendable and Professional

2 months ago

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Randy

They respond and follow up when service is requested

2 months ago

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Rhea

They have bad customer service. You have to wait for a callback and do not get to talk to a person unless you are signing up.

2 months ago

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Maryann

Excellent very timely, prompt and app is easy to use

2 months ago

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John

Fast and honest service on my water heater.

2 months ago

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Charles

Timely, professional, courteous and knowledgeable

2 months ago

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Jesse / amber Atkinson

Choice Home Warranty continues to deliver.

2 months ago Edited November 20, 2025

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Kim Mathog

We have had two claims and both were reduced payments without any real justification. We were disappointed.

2 months ago

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Paul

Easy to contact and get the issue taken care of.

2 months ago

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Patricia

Successful information on television ads

2 months ago

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Joel

I decided to give them a try. I knew nothing about Choice Home Warranty before

2 months ago

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Patricia

They are not the best due to the fact they don't follow up on a claim. I am still waiting on a problem to be solved.

2 months ago

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Keith

Service tech they center are always top rated

2 months ago

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Andrew Berkson

CHW has been easy to work with and has almost consistently addressed our problems with the exception of some sprinkler/irrigation issues. We have been happy with the contractors they have sent to perform repairs. CHW has been very responsive when we contacted them for repairs. We are happy with CHW and much happier than we were with one of their competitors.

8 months ago

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Jenifer Abreu

I recently had an issue with my washer/dryer unit and filed a claim with Choice. Everything was quick and easy on the website. I was able to change my appointment time with the assigned tech easily and, since the repair would have been too expensive, they offered to replace the whole unit. I'm very happy with Choice Home Warranty, it's pretty inexpensive for the peace of mind they offer.

8 months ago

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Carlos Ayala

Dryer has failed, broken heating element/wire almost every year. Yes, it would get fixed. Switched to Choice, now I can add to why it is best rated. Never had any service call, completely taken apart, with multiple tests. Thermostat and a faulty wiring was found. both were replaced along with a new heating element! Also fixed the door latches that at times popped open. Seems like new again!

9 months ago

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Anthony Davis

After 4 years with AHS, I realized that I did not have coverage for my appliances. I contacted Choice Home Warranty and not only did they give me a price less than AHS, they lowered my service fee charge and my appliances are now covered, no question asked. The representative was great and I could finally understand the person on the other end of the line.

10 months ago

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Chris Mushall

Have had a washing machine motor, a dryer belt break, dishwasher, pump and impeller issues, and the garage door all in 2 gears! The service charge you come out and diagnose the issue (s) cost me $75. The warranty covered everything after that. I never saw any bills. All parts and labor were covered. Well worth it to me as that was about $9,500 in repairs. I mean it is your own risk assessment. How old is your stuff, when was it built and what can you afford. Nybexpierence was great and obviously I'm keeping it!

11 months ago

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Josephine Scalfani

I've had a very positive experience with customer service. They respond quickly and are always professional and knowledgeable. Recently, I used my warranty for a dryer issue, and the technician fixed it almost immediately. I also scheduled a plumbing appointment effortlessly. Overall, I’ve never had any problems and appreciate their prompt assistance!

11 months ago Edited March 6, 2025

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Lance Ahulau

First time use this service since I became a member. So far awesome service. Had an issue with my Maytag dryer Choice warranty contacted Honolulu appliance repair company. The service that I received from them was remarkable the service tech was very knowledgeable about what needed to be done to fix my dryer. I would definitely let friends and family know about my experience.

11 months ago

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Debby

I deal with LOTS of HomeWarranty Companies as a Real Estate Agent and Choice Home Warranty is by far the best I ever deal with! I always go through Tracy Pryor for the best customer service and better deals than just going on line. I would warn most home owners to COMPARE THE MAXIMUM AMOUNT FOR HEAT AND AIR SYSTEMS!! Choice allows higher amounts than almost all!!!! I am also a landlord and have Choice Home Warranties on not only my own home but my rental properties as well.

11 months ago

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Den

Prompt service. Easy access to file a claim. Used them twice. Both times the problem was fixed.

1 month ago

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Kimberly Potter

Was very easy to file a claim and someone came to our home the next day to repair our leak.

1 month ago

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Victor Figueroa

Professionals at who they subcontract for there claims , Fusion garage door

2 months ago

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samuel Small

APA came and fixed my washing machine and it’s working great

2 months ago

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Lori Frederiksen

We got a person to fix our garage door by the next day. Very quick service.

2 months ago

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Marilyn Evans

Professional service, technician were qualified and they were on time.

2 months ago

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Prabhjot Sahota

I liked the service and it’s easy to use it through website

2 months ago

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Charlette James and Charkia James

I went off your rating which has Choice in the top 3. It takes to long for a contractor to pick up the orders.

2 months ago

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Larry Gann

Nice people to deal with, situation handled in decent matter of time. All promises kept

2 months ago

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Julie McCoy

I chose Choice Home warranty from reviews, ratings, and price.

2 months ago

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Nelson Perez

Choice home warranty was great I would recommend them to anyone

2 months ago

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Mohammed Rabbani Syed

Good service I had multiple claims which got assigned and resolved quickly.

2 months ago

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Floyd D Collins Jr

The last couple claims have been executed to perfect! Exactly as expected!

2 months ago

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Jeremy Harenza

Everything worked smoothly. Quick response. Repair service was good.

2 months ago

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Robert Sandler

They were efficient, and took care of what needed to be done.

2 months ago

Choice Home Warranty Reviews