Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Hagos. Afewerki

All is well. Thank you for your service.

2 months ago

check_circle

Verified Customer

star star star star star

Margaret Barbee

Affordable, quick to respond, capable provider.

2 months ago

check_circle

Verified Customer

star star star star star

Peggy and Katie Coyne

Every issue has been resolved and quickly

2 months ago

check_circle

Verified Customer

star star star star star

Judy Romero

The best home warranty I ever worked with.

2 months ago

check_circle

Verified Customer

star star star star star

Harold Moore

Good service and communication and feedback

2 months ago

check_circle

Verified Customer

star star star star star

Felix\ scott\ brenda Piccione

Easy to work with reasonable prices for work

2 months ago

check_circle

Verified Customer

star star star star star

Marie Arrowood

Basically, at the time we chose that it was for the price

2 months ago

check_circle

Verified Customer

star star star star star

PHILIP TAYLOR

Low cost for monthly premiums fast and reliable service.

2 months ago

check_circle

Verified Customer

star star star star star

James McKee

Got the job fast with a great contractor.

2 months ago

check_circle

Verified Customer

star star star star star

Vicki Simpson

The contractor was very good and service timely

2 months ago

check_circle

Verified Customer

star star star star star

Ray Brown

Highly recommended! Love this Company! 🤗

2 months ago

check_circle

Verified Customer

star star star star star

James

A great warranty company for rensurance in home repairs.

2 months ago

check_circle

Verified Customer

star star star star star

Frank

This was my first time using it and it all worked out good

2 months ago

check_circle

Verified Customer

star star star star star

Jamie

Choice Home Warranty comes through every time needed!

2 months ago

check_circle

Verified Customer

star star star star star

Adam Dillard

It covers what I need most ac unit and appliances

2 months ago

check_circle

Verified Customer

star star star star star

Nan

Recommendation by a realtor, and excellent value!

2 months ago

check_circle

Verified Customer

star star star star star

Betty

love the service, fast service, easy to deal with

3 months ago

star star star star star

Osman

I recently signed up for a home warranty and was pleasantly surprised by the level of coverage provided. The enrollment process was quickly and easy. I spoke with Teresa, who was friendly and knowledgeable. she answered all my question and provided an exceptional customer experience. I look forward to my journey with Choice Home Warranty!

4 months ago

star star star star star

Howie

not a gimmick, not a scam! CHW is the real deal. Like clock work. We submitted a claim and appointment was set up. Arrived on time, diagnosed the issue with our refrigerator. Said it would take a couple of weeks for the final approval and when parts available another appointment would be made. CHW emailed and called with time to install new parts. Again arrived on time and all is great. It would be nice if other companies would have such great customer service. thank you Howie

9 months ago

star star star star star

Phil Sutherland

I had Choice Home Warranty in Texas. I found them very competent, and since I now live in California, just signed up for a 3 year plan. The agent representative that contacted me about a Home Warranty, Moe, was very professional, and answered all my questions. I also was very pleased with the cost for their plan. I highly recommend Choice Home Warranty!

9 months ago

star star star star star_border

Susan Russell

This rating is for our current experience with Choice Warranty. Prior to this claim, a 2 rating at best! We have requested a technician for a few situations and never were given any assistance. This includes a furnace failure in February. We paid out of pocket for a new HVAC, a refrigerator, and a washer. Supposedly no technicians were willing to work with Choice Warranty. We asked to have our account closed. Why pay a monthly charge for no service rendered? While our account was still open, our dishwasher leaked. We filed a claim and Rob showed up. Wow! Not only that, for the first time, Choice stayed on top of the claim! The dishwasher is working, we are educated and happy, and Choice Warranty’s redeemed.

9 months ago

star star star star star

Efrain U

I got Choice Home Warranty this year. Because my house is 25 yrs old. Saturday night my water heater stopped working. Monday morning I filed a claim online. Later that day I got a call from a local plumbing company with an appointment for next day. The repair person called me to let me know he was on the way. He diagnosed the problem to a control unit. He said he was going to order it and have it by Wednesday. That day they called to let me know he will be here on Thursday. I only paid the $75 for the service fee. And the part cost about $175. It works great now.

9 months ago

star star star star star

Gary Morris

Put a claim in a less than 5 minutes I had a phone from one of there technicians. Anthony was there less than an hour later came out and diagnosed the issue and will be back tomorrow to put in replacement water heater. Couldn’t have asked for any better. Very impressive. Would recommend Anyone to go to Choice Home warranty to anyone. Even though service fees are little bit more. I would pay that for the services we received. Thank you, Gary

10 months ago

star star star star star

Ronald Vanes

CHW offers a much wider range of coverage at very competitive price that was the reason for switching. Plus, CHW online tool makes it easy to submit a claim. Additionally, the online tool shows your account warranty coverage, and claim status. The customer service is prompt at assigning the appropriate professional service tech who is a no-nonsense person that gets the job done right, and cleans up like his grandma is looking over his shoulder. I’m glad to have CHW on my side.

10 months ago

star star star star star_border

Linda Ingalls

I have used Choice Home Warranty twice in the past 2 months. Once for my dishwasher that died after 20 years, and once because my AC was not cooling. as to the dishwasher - I had to wait a while to get someone to come check the old machine out (a week) but they wee great when they got here. They determined it needed to be replaced since they could not get parts to repair it due to the age. CHW agreed to send me a check so that I could replace it. It took 3 to 4 weeks to get the money and they did not provide nearly enough to replace it, but it was 20 years old. As to the AC claim, I called them and they had one of their certified technicians come out about 5 days later. He had it fixed in no time at all!!!! The only complaint about the AC claim was the length of time to get someone to come out to fix it. But they are getting tech's that work for other companies so they have other jobs to do already and cannot just drop what they are doing to gt your machine fixed. If you have proper expectations when you get a home warranty, you can see that they did a very good job at taking care of my claims!!!! I would give them 4 stars. everyone has room for improvement and it would have been nice to have gotten the AC working sooner than 5 days out. Thank you for your assistance!!!!

11 months ago

star star star star star

Wanda Rhodes

I called choice home warranty my refrigerator was leaking water from under it and it had been doing it for 2 or 3 days and it wasn't a lot but I was worried about what it was and I finally called choice home warranty they said that they would be coming out and it came out the next day very punctual call me before they came very nice young man Cain named Brandon he came in looked at the refrigerator found the problem no sooner they looked at it I was so satisfied and my stress level went come down. Thank you Brandon!

11 months ago

star star star star star

Jack Beldon

I like Choice Home Warranty because it offers a practical solution for home repairs and provides affordable, friendly service. They are accommodating to your needs. My home is fairly new, so I was thoroughly informed about what all the services entail. I appreciated how professional, friendly, and thoroughly informed regarding the service. I would recommend this company to anyone. 1 week ago

11 months ago

star star star star star

Deborah Terry

Excellent service for our plumbing THE knowledgeable tech arrived on Memorial day.He still continues to work on this unexpected skilfully.. our other claim for the refrigerator is no completed.However they had to rush the parts I have had this plan since November.I never had to file a claim.I am very satisfied with Kent working on our project. Exyremely skillful and caring.Ty.i will give another update when both jobs are done THAN YOU CHOICE

11 months ago

star star star star star

AB

Expedient service. Service guy was friendly and helpful . Fast excellent service

1 month ago

check_circle

Verified Customer

star star star star star_border

Tony

3 months ago

check_circle

Verified Customer

star star star star star

Nate

3 months ago

check_circle

Verified Customer

star star star star star

Teresa

Excellent customer service provided. The assistance provided is awesome.

3 months ago

check_circle

Verified Customer

star star star_border star_border star_border

Patricia

Their sales person said a lot of things that turned out to not be true. He convinced me that Choice was different. Not true!

3 months ago

check_circle

Verified Customer

star star star star star

Nancy

Very quick to respond. The contractors they send are very professional.

3 months ago

check_circle

Verified Customer

star star star star star

Judith

Quick response. Repairman was knowledgeable ,courteous and friendly.

3 months ago

check_circle

Verified Customer

star star star star star

Brian

Good service, delivered as promised! Courteous representatives!

3 months ago

check_circle

Verified Customer

star star star star star

Lakshma

good Customer service and prompt response on website assigning a plumber.

3 months ago

check_circle

Verified Customer

star star star star star

Barry

Professionalism, easy to schedule, knowledgeable repair person

3 months ago

check_circle

Verified Customer

star star star star star

Richard

They are true to what they say, and follow thru with the repairs

3 months ago

check_circle

Verified Customer

star star star_border star_border star_border

Kevan

No help in resolving my heating problem. Told I would be compensated if I hired my own service tech, but was short changed.

3 months ago

check_circle

Verified Customer

star star star star star_border

Debby313

Service is good. We’ve only had two minor claims, but monthly premium was increased.

3 months ago

check_circle

Verified Customer

star star star star star

Larry

They efficiently fixed my problem. The tech was professional

3 months ago

check_circle

Verified Customer

star star star star star

Allison

Thank you for the awesome service since the day we signed up.

3 months ago

check_circle

Verified Customer

star star star star star

Mark

Price was reasonable and your serviceman was very professional.

3 months ago

check_circle

Verified Customer

star star star star star

Tewfik

Very helpful professional taking good care of their customers

3 months ago

check_circle

Verified Customer

star star star star star

Robert

easy to work with and appointments are scheduled quickly. very friendly service

3 months ago

check_circle

Verified Customer

star star star star star

Herman

Very reliable and polite. Took the time to answer all our concerns.

3 months ago

check_circle

Verified Customer

star star star star star

Janet

A friend recommended Choice. They have been very easy to use.

3 months ago

check_circle

Verified Customer

star star star star star

Brenda

They address any problems immediately. Great customer service.

3 months ago

check_circle

Verified Customer

star star star star star

Wilfredo

So far, Choice has been very responsive and on time, which I LOVE!

3 months ago

Choice Home Warranty Reviews