Choice Home Warranty: Read 47,662 User Reviews From Real Homeowners

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Terry

Quality of work by the Technicians. Speed of processing the claim.

2 months ago

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Robert

I chose Choice because of a military discount and favorable reviews.

2 months ago

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Susan

Listed as best on the market from all my searches.

2 months ago

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Rose

Quick assigned the technician to fix the problem. Thanks.

2 months ago

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Harry

Coverage, expedited service, fair pricing

2 months ago

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Andy

Referred to by a friend and witnessed how prompt services were rendered.

2 months ago

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Mary

I received a recommendation on how they are

2 months ago

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Charles

Showed up the next day and fix the problem. Thanks! 👍

2 months ago

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David

Seemed like a good idea at the time and buying 3 years of coverage at a discounted rate appeared to be a good deal

2 months ago

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Craig

Prompt reply to my call and appointment scheduled.

2 months ago

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Bernard

Was well please with the service provided.

2 months ago

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Leonard

Continue to repair when appliance should be replaced

2 months ago

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Kodjo

Great job. my issues were fixed. Thank you

2 months ago

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Clifton

Very supportive staff and great customer service support.

2 months ago

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3

I've had a couple of claims and both were taken care of.

2 months ago

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Paula

fast efficient respo d quick service is excellent

2 months ago

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Charles Alexander

They have agreed to pay my claim in a timely manner

2 months ago

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Carol Ervin

Choice Home Warranty really helped us out!

2 months ago Edited February 3, 2026

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Barbara Spangler Margaret Jamison

Home Choice did not cover the replacement of an appliance that could not be repaired.

2 months ago

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Charles

Choice is great, the best very quick and did great job

2 months ago

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Thomas Terranova

Excellent services as always5 stars service

2 months ago

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Linda Ingalls

I have used Choice Home Warranty twice in the past 2 months. Once for my dishwasher that died after 20 years, and once because my AC was not cooling. as to the dishwasher - I had to wait a while to get someone to come check the old machine out (a week) but they wee great when they got here. They determined it needed to be replaced since they could not get parts to repair it due to the age. CHW agreed to send me a check so that I could replace it. It took 3 to 4 weeks to get the money and they did not provide nearly enough to replace it, but it was 20 years old. As to the AC claim, I called them and they had one of their certified technicians come out about 5 days later. He had it fixed in no time at all!!!! The only complaint about the AC claim was the length of time to get someone to come out to fix it. But they are getting tech's that work for other companies so they have other jobs to do already and cannot just drop what they are doing to gt your machine fixed. If you have proper expectations when you get a home warranty, you can see that they did a very good job at taking care of my claims!!!! I would give them 4 stars. everyone has room for improvement and it would have been nice to have gotten the AC working sooner than 5 days out. Thank you for your assistance!!!!

9 months ago

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Wanda Rhodes

I called choice home warranty my refrigerator was leaking water from under it and it had been doing it for 2 or 3 days and it wasn't a lot but I was worried about what it was and I finally called choice home warranty they said that they would be coming out and it came out the next day very punctual call me before they came very nice young man Cain named Brandon he came in looked at the refrigerator found the problem no sooner they looked at it I was so satisfied and my stress level went come down. Thank you Brandon!

9 months ago

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Jack Beldon

I like Choice Home Warranty because it offers a practical solution for home repairs and provides affordable, friendly service. They are accommodating to your needs. My home is fairly new, so I was thoroughly informed about what all the services entail. I appreciated how professional, friendly, and thoroughly informed regarding the service. I would recommend this company to anyone. 1 week ago

10 months ago

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Deborah Terry

Excellent service for our plumbing THE knowledgeable tech arrived on Memorial day.He still continues to work on this unexpected skilfully.. our other claim for the refrigerator is no completed.However they had to rush the parts I have had this plan since November.I never had to file a claim.I am very satisfied with Kent working on our project. Exyremely skillful and caring.Ty.i will give another update when both jobs are done THAN YOU CHOICE

10 months ago

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Jeffrey Adler

I have used my warranty several times. It is very useful and worth the price. My most recent claim was when my air conditioner broke down. It is not able to be repaired anymore and requires replacement which has been approved by Choice. Can’t tell you much about the replacement product or the quality of the replacement, process of getting it replaced because the job has not taken place yet. I know I will have to come out of pocket some but not as much as buying a whole new unit myself. It is annoying that they ask me to give a review before any service has been completed. The technician they sent out to look at it verified it wasn’t able to be repaired and seemed very good and knowledgeable. That’s all I know so far.

10 months ago

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Neil Denker

We have continually had great experience with Choice Home Warranty. We super happy we switched from a previous company. Our rep - Tamara - is an absolute doll to deal with. Exceptional. We just renewed, and Leo was wonderful. He had some excellent recommendations as to how to structure a new policy to be the most efficient and cost effective for us. We greatly appreciated his input.

10 months ago

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Angela Cipriano

10 months ago

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Elizabeth LaFebre

I called to get a quote for my home warranty and spoke to Joe. He asked about my house size and what I was looking for, how long I wanted coverage, how I wanted to pay, ( monthly vs yearly) what my budget was etc just to see what my needs were. Joe is very knowledgeable and was able to assist me in a plan for the best coverage at a price that fits my budget. This was a excellent experience.

10 months ago

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Andrew Berkson

CHW has been easy to work with and has almost consistently addressed our problems with the exception of some sprinkler/irrigation issues. We have been happy with the contractors they have sent to perform repairs. CHW has been very responsive when we contacted them for repairs. We are happy with CHW and much happier than we were with one of their competitors.

10 months ago

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Jenifer Abreu

I recently had an issue with my washer/dryer unit and filed a claim with Choice. Everything was quick and easy on the website. I was able to change my appointment time with the assigned tech easily and, since the repair would have been too expensive, they offered to replace the whole unit. I'm very happy with Choice Home Warranty, it's pretty inexpensive for the peace of mind they offer.

10 months ago

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Carlos Ayala

Dryer has failed, broken heating element/wire almost every year. Yes, it would get fixed. Switched to Choice, now I can add to why it is best rated. Never had any service call, completely taken apart, with multiple tests. Thermostat and a faulty wiring was found. both were replaced along with a new heating element! Also fixed the door latches that at times popped open. Seems like new again!

11 months ago

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bernadette ann mcmanis

SERVICE WAS GREAT! CHOICE SENT A SERVICE COMPANY FAST ON OUR CLAIM. THE COMPANY WAS FANTASTIC.

1 month ago

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Myriel

I had real quick results when my water tank went out in November.

3 months ago

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Ravi

have to create two claims for the issue: plumbing and dishwasher. It could be done by one claim

3 months ago

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Karen Cordes

For where we live, Choice Home Warranty seems to be our best option for coverage.

3 months ago

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John

easy to work with. you need patience but it always gets done

3 months ago

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Stephen

I am a veteran and I read that I would never have to pay for home repairs again but you don’t work that way You are one of the worst he I gave ever had

3 months ago

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Donald

Because they have been my warranty company for thw last several years.

3 months ago

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Derek

Was on time and very thorough and informative. He did a great job

3 months ago

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Martin

Very prompt to get a technician on site. prompt payment on claims

3 months ago

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Thomas

We fell for the adds on TV about how great they were. After purchasing there service we waited two weeks for a vendor to repair our AC u it. This was the month of August.

3 months ago

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Abdallah

They are professional and always put the customer’s interest first

3 months ago

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Gail

So pleased with services and Jessica reaching out and resolving my issue

3 months ago Edited December 19, 2025

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Edgar

So far so good. Had several claims this far and been pleased with the outcome.

3 months ago

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Millicent

The service provider did something very very suspicious. Did not accept the payment and said he would call with the equipment that he needed that was a week ago.

3 months ago

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Joseph Bolubasz

I have been a customer of a competitor for home for about 7 years. I stopped paying for the service as a friend who is very handy does most of the work himself as he owns rentals. As I told Chris J during our initial conversation, that I used to do repairs myself but became disabled and can hardly do anything! Having a plan with Choice Home Warranty will allow me to sleep through the night!! I wake up in the morning and take comfort in knowing we have someone to call to either repair or replace our homes equipment !! Thank Chris J and sorry for keeping so late!! Your client Joseph S and Carol L B

1 year ago

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pat cook

The technician CHW sent for our bathroom sink faucet repair was awesome! Robert not only replaced the faucets, but he also replaced the turn off valves. I'm not sure if CHW reimbursed him for the costs of the faucet and valves; I do hope they did. CHW tried sending me another plumber for a leaking kitchen faucet several days later, but I requested Robert, RKS OK Plumbing, and CHW did authorize him (after a little bit of a hassle). This time I bought the replacement faucet and the extra tubing required at a cost of $125.00, and CHW is only reimbursing me $70. I can understand only reimbursing $70 for the faucet, as they state in our agreement they replace with Builder Grade only, but the extra tubing ($20+) should have been reimbursed. I also have had issues with my washing machine that CHW has taken care of...so far. The washer itself is poorly engineered, and I will be contacting Whirlpool directly about that. Again, the tech, Jamaal, is great. All in all, I would recommend CHW, but mainly because of their technicians.

1 year ago

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Chief Joseph

We were not satisfied with our previous home warranty company, which the coverage just expired. So, we narrowed our choices down to three companies; Choice, AHS, and Select. Although AHS and Select thought they were making us offers we couldn't refuse (sorry for the Godfather quote), Michael L at Choice was the only one that did not sound like a used car salesman, was patient answering all our questions thoroughly, and more than willing to work with us extensively on price and service fees. This is why we went with Choice; price, coverage, and customer service. Hopefully if we ever do have to file a service request with Choice, we receive the same OUTSTANDING customer care, service, and support that Michael L. provided!

1 year ago

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Cyndi Lundegreen

Ive had the warranty for about 15 months and never used it until last week. I had to file 3 claims due to ice snow storm that hit. Took out proper function of furnace, electric in one full room and part of livingroom and my oven doesn't heat up to set temp. The day after claims, heater repair showed up and got me fixed. Less than a week later, the electric came and fixed my electric issue. I currently have appt for the oven for Wed but I will have to reschedule as I cannot make their time. Ive had two issues fixed in a weeks time, paid only $75 so far and my third issue has appt. They have been great to set appts and notify via email. I need to be better to check email daily as technicians were changed and I was like Who are you lol. I haven't had any major appliance issues that couldnt be repaired so I cannot speak on replacement, only repairs. With that, so far with claims, Im satisfied with my coverage. I purchased a 4 year plan paid in full at signing. I would recommend this company. I have had no trouble whatsoever.

1 year ago

Choice Home Warranty Reviews