Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Bruce

Was referred by a friend. I like the quick responses when we have a warranty need

4 months ago

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Rebecca

Responsive. But often difficult to provide contractors who work with Choice in the Chattanooga area.

4 months ago

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Frank

Choice was the company that covered all the appliances l needed covered. The price was the best for what we got .

4 months ago

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Vickie

What we related to leave, we would get in replacement, and what we got are completely 2 different things. And even at that, we have not received a refund yet, we are very disappointed.

4 months ago

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Richard Cortes

We had a very good service call and our issue was resolved quickly and to our satisfaction.

4 months ago

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James Robbins

Because when I had a problem they got someone out here and fixed the problem fast.thanks chw

4 months ago

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Terry

I reviewed the top 5 companies for home warranty services and Choice had the top rating.

4 months ago

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Rachel

They were very efficient in handling my problem and it was resolved well and efficiently.

4 months ago

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Barbara

WE WANTED TO SUBSCRIBE TO A COUNTRY THAT COVERED ITEMS IN OUR HOME AND YOU WERE RECCOMMENDED.

4 months ago

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Aqua Grant

A friend told me to get a home warranty so I saw your commercial and decided to choose you.

4 months ago

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Kevin Strickland

Choice, has been excellent to work with. I look forward to renewing my contract with them.

4 months ago

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Dianne Buettner

We had the same maintenance contractor and he was very efficient as he was the first time.

4 months ago

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Pewu Miller

My experienced with Choice Home Warranty was excellent. They took care of everything I needed.

4 months ago

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Elizabeth Pahl

The service tech was courteous and explained to us what the issue was with our thermostat.

4 months ago

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Russell Rodrigue

Techs were on time and efficiently replaced the appliance . The price was higher than I expected. You can stop email inquiries.

4 months ago

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Michelle Via

We had an issue with our pool and we choice home warranty sent someone out right away. Thank you!

4 months ago

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Raghu

mixed feeling. Some techs are good some of the techs assigned will cut corners to do the job. sometimes they use inferier qulity of meterials.

4 months ago

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John

I thought some of the contractors were not prepared to do the work needed, wrong tools, they were late.

4 months ago

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Michael

The company who was given the repair service has been difficult to work with and has not sufficiently fixed the problem.

4 months ago

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Steve

Very automated process. Did not give a window of time when repairs would occur. Otherwise , great.

4 months ago

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Mary

Choice had good reviews. All of our experiences with them have been very favorable.

4 months ago

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Crystal

Monthly cost was cheaper and quick response to call. Also the deductible was cheaper than other companies

4 months ago

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Bobby And Ginger Bell

Prompt service. Professionally done. Very pleased! We have a contract with Choice.

4 months ago

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Monique Gray

They were prompt and did a great job with my service I would recommend them to any home owner

4 months ago

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Suraiya Shaik Ali

3 issues all back to back and there was only one complaint against the contractor company.

4 months ago

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Raymond

Have a long-term contract with Choice that locks our deductible for another three years.

4 months ago

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Michael Orlandella

Choice warranty is a no nonsense company that is quick to respond and reliable to make repairs.

4 months ago

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Elena Clark

Joe the plumber was not what I expected. He used wrong screws on toilet and would not put original screws back on. Everything was, ' not my job'. ' I don't do that. Not acceptable.

4 months ago

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Anita Lacy

Had two calls to Choice in 2025. Service was prompt provided by quality, experienced repairmen.

4 months ago

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Mary Coon

I have used CHW for 3 years. I feel they provide good service and responds to my needs quickly.

4 months ago

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Gidget Douglass

My kitchen ceiling fan stopped working, and the repair was covered and replaced effortlessly.

4 months ago

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Hattie Tucker

They handled my issue right away the technician Vincent was on time got the job completed quickly.

4 months ago

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Donna Broady

They are very responsive and i have been satisfied with the rapnse and work completed

4 months ago

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Wanda Shepard

So far…we have had a great experience! It seems they are willing to get the job done ✅

4 months ago

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Joseph Brooks

It's been eleven days and the oven is still not repaired. The repair guy says had to order parts and maybe another 5 days.

4 months ago

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Emma Thomas-Hay

I tried calling multiple times to speak to a “person” about a repair that was repeated on the same appliance to see if the service fee would be waived but no one answered or called me back!

4 months ago

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Aundrea Smith

I've been trying to reach Choice Home Warranty since 12/24... No response, No phone call, can't talk to anyone online. I've been over charged. chachargeschthetg3company that came out

4 months ago

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Cecillia Duncan

4 months ago Edited December 31, 2025

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Leroy

Quick to send out technicians to troubleshoot our issue of a broken oven/microwave combo unit.

5 months ago

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Virgina

The first company you sent me to never responded. My heating system was not working propaly and sometimes it was cold. Three weeks later you gave me a new company and they were here,the next day. Everything was fixed.

5 months ago

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Bruce

Request to repair/replace dishwasher was approved November 28th. Finally on December 17th I received a "voucher" for Lowe's. I don't use Lowe's but I guess I do now.

5 months ago

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Lorraine

Choice had good ratings. When I called they had a service man text me within a day

5 months ago

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Mary

yes, last time my home got the best technician came to fixed the washer. He did a wonderful job.

5 months ago

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Rose

Quick to response and customer service is excellent! I always have a peace of mind!

5 months ago

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Jim

Prompt and professional work. Plumber was knowledgeable and got the part ordered and installed.

5 months ago

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Pat

From my one interaction with Choice Home so far, I've had a good experience so far

5 months ago

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James

The guy was nice although it took 2 weeks to because he had to order a part then some bad weather

5 months ago

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Milton

I've been a loyal customer for over 10 + hrs and I've have had HAVC issues for about 8 of those years and still have them and they won't replace my unit they rather have

5 months ago

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ROOKMIN BALRAM

Well I am saying it was a pleasure to work with you guys that’s all I have to say very good job

5 months ago

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Roberta

The reviews I read were good. I just can't do the fixes around the house anymore.

5 months ago

Choice Home Warranty Reviews