Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Weldon Sawyer Millbrook, AL

We used the warranty one time, and their customer service handled everything. When it was over, they called me back to make sure that the work had been completed to my satisfaction. Right now, I'm satisfied with the service I've got so far.

8 years ago

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Loretta Starns Colorado Springs, CO

We're satisfied with the service. They've sent out an electrician when we had trouble with our electricity, and he took care of the problem. Plus, they've given me a good service for the last 2 years. I would highly recommend them.

8 years ago

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Sheron Williams Toledo, OH

So far, their customer support has been pretty good, and I haven't really had any problems with anything. I would only say that they don't have a very large number of contractors to choose from, and I've had some trouble getting into their schedule. Besides that, the people that have come over have done a very good job. Their service is just fine.

8 years ago

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Teresa Lopez Laredo, TX

They sent me a text after I called them, and unfortunately, they were not able to repair it. The cost to repair it would've been more than to buy a new one, so they just gave me the money to replace it. Their support representatives always get a hold of us to try to solve any problems we may have. I just think it's an excellent service.

8 years ago

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Verified Customer

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Richard Naperville, IL

I've had to call them once, and I got a call back within 15 minutes, and the service provider was here within a couple of hours. They fixed it the same day. The self-processing as extremely efficient,

8 years ago

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Ann Marie Onystok Glendale Heights, IL

It's been such a frustrating experience. Our dishwasher was broken for 3 months, and they had to send over a technician 8 different times, but couldn't fix it. Finally, the 2nd technician they sent refused to pay for the part that was broken, debating that they had invested too much in the dishwasher. We had to go around and around, negotiate, debate and argue with them to approve the part, which fixed the dishwasher immediately. Their customer service representatives can be very abrupt, and non-understanding at times. Also, they're not very technical, so you end up having to explain to them in laying in terms what needs to be fixed, in order to get it approved.

8 years ago

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David Landis New Orleans, LA

American Home Service had gotten very pricey, so we decided to go with Choice Home Warranty. I've used the service to fix my sink, and they've come out very quickly to fix it. So far, everything has been great!

8 years ago

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Ralph Langstadt Peoria, AZ

Their customer support is usually pretty good, but the issue is that they said they cover the hot water heater. Well, my hot water heater went out, and the covered everything except the tank, and well, the tank is what went out. Besides that' they've replaced my A/C, and given me a small portion to cover buy a new refrigerator, considering mine was too old to repair.

8 years ago

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Donald

Choice H.W. is the best ,fast and courteous .

2 months ago

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Ravi Vajjhala

Excellent people and service . Continue the excellent work

2 months ago

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Shelia

They are professional handle claims in timely manner

2 months ago

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Davinci

They give good professional service. The person came twice.

2 months ago

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Laura

Using the website and app are so helpful!

2 months ago

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Debojyoti

Choice home warranty offers very cost efficient policy

2 months ago

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Sharon

Great company. Done correctly. No mess

2 months ago

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Ronald

I received my repair in a timely manner.

2 months ago

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Bob

everything was simple and easy. nice people to work with

2 months ago

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Anna

I have used them many times and they are great

2 months ago

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Joseph and Rose Keneally

Choice has a great reputation and is well respected!!

2 months ago

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Marilou

Easy to put in claims . Appointments are made in a timely manner.

2 months ago

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Dede

Got a service provider quickly and my problem was fixed.

2 months ago

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Steve

YOUR REPUTATION WAS AWESOME, SO FAR YOUVE BEEN GREAT

2 months ago

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Doug

Price and policy's. I had American Home Shield and this is better so far.

2 months ago

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Cheryl

Needed a good plan to help us get things done

2 months ago

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Leslie

Price was reasonable and service has been excellent

2 months ago

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Todd

It gives me peace of mind. I have never had a problem!

2 months ago

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Don

I put in a claim over a month ago and the only thing that has been done is a guy came and looked at it and that is all that has happened.

2 months ago

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Seymour

In most cases things have gone pretty smoothly.

2 months ago

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Ian

Covers most expenses up to $3000 per year

2 months ago

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Nancy

Great reviews online and quick response to my questions

2 months ago

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Anayeli Rivera

I love my policy. They are very accurate .

2 months ago

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Michael

Takes care of business and priced fairly

2 months ago

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Sharon

They were very responsive when I submitted a claim!

2 months ago

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Susan

Best Company was great. Very helpful and knowledgeable!!!

2 months ago

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Randy

Great response rate and customer service

2 months ago

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Mike

Sounds wonderful in concept, but execution is lackluster. Took a week before someone arrived to fix my heater in the dead of Michigan winter.

2 months ago

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Huichen

Recommended by friend. I think the cost is very reasonable.

2 months ago

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Daniel

Responsible and accountable . Speedy and complete .

2 months ago

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Jorge

Excellent customer service and fast services

2 months ago

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Linda

It had a good reputation and is very responsive.

2 months ago

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Lucky

Respond time up to my expectations. Thanks

2 months ago

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Martha

Very good company. Fast and efficient! Thank you.

2 months ago

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Rusty

Heard they were good warranty company and they proved it.

2 months ago

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Larry

Paid for fixing furnace with no questions asked.

2 months ago

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Ed

I used them for the first time and was very satisfied.

2 months ago

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Terri

I heard and read good things about your company

2 months ago

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Bettie

Nice people help me with my problem in a timely matter

2 months ago

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PENNY OGUREK

The plumber, who repaired our toilet, was wonderful!

2 months ago

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LLOYD RYAN

You have upped your game. Communication is good .

2 months ago

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Gerard Jeansonne

Dependable and timely whenever I had to use your service.

2 months ago

Choice Home Warranty Reviews