2-10 Home Buyers Warranty: Read 4,063 User Reviews From Real Homeowners

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Verified Customer

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David Walts New Bern, NC

They have always been responsive albeit sometime slower than I would like.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi David Walts, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Elizabeth Badr Montvale, NJ

Contractor selection poor. Contractor HVAC that was sent to our home broke our system.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Elizabeth Badr, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Aug. 16th, 2022

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Verified Customer

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Gebhart Woodstock, GA

Horrible phone tree. On hold with claims department over 30 minutes. Finally gave up and hung up.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gebhart , thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Alberta Irmo, SC

They usually get right here after I put my order in.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Alberta, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Phil Aurora, CO

2-10 Home Buyers Warranty is very responsive.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Phil, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Joshua Chesapeake, VA

It took forever to get an answer on the phone. We just recently tried to use our warranty to get our water heater fixed and it took over a month.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Joshua, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Wesley Alhambra, CA

It's terrible. My washer broke down it took a month to get repaired. Their vendors are non responsive.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Wesley, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Xiaojie Yu Sugar Land, TX

Professional, patient and friendly. Owns my problem

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Xiaojie Yu, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Ande Teeple Duluth, GA

They did a good job of resolving my issues.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ande Teeple, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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David Charlotte, NC

My original contract about coverage changed when the maximum of dollars was paid.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi David, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Vanessa Whitsett, NC

I just used it last month and if it was a favorable experience.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Vanessa, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Jasper Opelika, AL

No one ever came out to handle my problem. My air condition went out, I put in for a claim and it was four weeks before someone contacted me.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jasper, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Carrie Seydel Atlanta, GA

They were very helpful and arrived quickly to

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Carrie Seydel , thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Beverly Lowery Douglasville, GA

I had with response and resolution to my AC issues

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Beverly Lowery, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Rebecca Ammons Wingate, NC

Service is always completed quickly and accurately.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Rebecca Ammons , we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Jeanne Sharp

They are far better than many of the home warranty providers out there -- more responsive, better contractors, etc.

2 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Jeanne Sharp, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Moss Quinton, VA

Deliver great contractors. Very professional.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Moss, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Sandra M Smith Calabash, NC

Were available right away & had my situation resolved fast

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sandra M Smith, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Johnny George

They never want to pay for anything and are always denying anything I need fixing.

2 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Johnny George, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Jaime Chandler, AZ

Worst company ever. HORRIBLE customer service, communication, contractors, phone wait times, follow up. Absolutely horrible!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jaime, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Robert Tucson, AZ

They were able to fix the AC failure, but not the washer when it broke.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Robert, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Kathy Middletown, OH

My realtor recommend 2-10. They give very quick response.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kathy, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Kirti Patel

Prompt and friendly reply to service call.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kirti, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Vinod Kumar Chandrashekar

Very prompt and quick resolution and response

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Vinod, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Terry

Great customer service, response, and fares

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Terry, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Michael Durban

Fast response with skilled technicians. Easy-to-use

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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AHolmes

New home surprises handled quickly good techs

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi AHolmes, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Kathleen Santiago

They are easy to notify and receive service quickly

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kathleen, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Floyd Lowman

Any company where you have to wait on hold for nearly 3 hours on consecutive days has no interest in customer service.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Floyd, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Jack Mos Woodbridge, VA

It is the absolute worst home warranty I have ever had and I had 2 other companies. It is impossible to speak with someone. I have been on hold for 1 and half hours and the portal doesn't work. 2-10 is terribly slow in ordering parts or resolving issues. My ac has been out for 6 weeks and I am still waiting for 2-10 to handle ot. They have ordered the wrong part twice. I would never use them again.

2 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Jack, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jul. 21st, 2022

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Lizabeth Elder Louisburg, NC

Repairs take 3 months & longer. I reported a problem 3 months before my contract expired- it expired unresolved. 210 is awful.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lizabeth, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Mark A Solley Niles, OH

Showed up on time, were pleasant & fixed it in a jiffy.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mark, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Reggie Destin Nashville, TN

Quick and fast feedback on warranty issues.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Reggie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Verified Customer

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Alvin Montilla Dumfries, VA

The service is great and it's easy to access online.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Alvin, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Wayne L Carrel Homer, GA

Professionalism speed in replies and follow up

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Wayne, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Beth Dotan San Marcos, CA

Request for water heater service handled quickly.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Beth, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Donna Bridge San Antonio, TX

Easy to work with, responsive when claims are submitted.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Donna, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Ms. Psillos Louisville, KY

High price you can never get anyone on the phone and your website to schedule am appointment needs work

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ms. Psillos, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Gertrude Johnson Ruther Glen, VA

Whenever I've called them they've always handled it ASAP.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gertrude, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Justin Hege Wellsville, PA

Last experience was Proficient and friendly.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Justin, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Henry Jacksonville, FL

They appear to be GENUINELY concerned about your issues

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Henry, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Danielle Miller Dayton, OH

Response time and customer service of contractor.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Danielle, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Stella Elsharif

Fast and efficient! Wish a senior discount!

2 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Stella, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Karen Jacksonville, FL

Good customer service, and answering emails in timely manner

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Karen, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Stacy Nelson Columbia, SC

Unexplained fees and slow service with contractors. Contractor fees should be explained up front

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Stacy, all contractor fees should be clear up front. If you have experienced any unexpected fees at the time of repair, please give us a call as this is likely a mistake.

Jun. 30th, 2022

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Susan Greene Marietta, GA

They don't cover anything. We had to oh out of pocket to replace most things and trying to get someone out here that they hired was a nightmare.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Theresa Lenart Millersville, MD

Very easy to work with and good response time

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Theresa, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Shelly Barnes Bradenton, FL

Convenient professional easy to use app or phone

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Shelly, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Rita Cross

Easy to do business with. Great customer service. Easy process to make a claim and get issue repaid issues resolved. Great communication throughout.

2 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Rita, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Janis McHaney Bella Vista, AR

Responsiveness from both h 2-10 and their contractors.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi James, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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