2-10 Home Buyers Warranty: Read 4,508 User Reviews From Real Homeowners

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Schwanda Crawford Atlanta, GA

I purchased my house 2 years ago, placed a claim two times. Never followed through or fixed anything. I lost money with this company. Still awaiting my refund

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Schwanda, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Baseer

2-10 fulfils their side of the contract without excuses like some other companies.

4 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Baseer, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Patricia R Hepner Conway, AR

Harper is above and beyond the very best appliance repair company

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Patricia, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Jennifer Koch Simpsonville, SC

Saved our savings account as new parents and new home owners

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jennifer, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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wanda ackerman Powell, TN

contact service providers in a timely manner; high quality service providers

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Wanda, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Sherry Hilyer Birmingham, AL

Coverage is good as well as customer service, but it took too long to have my hvac unit replaced.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sherry, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Bob Cometta Oro Valley, AZ

The service is as expected. The annual rate increases are frustrating. I can no longer specify a service company

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Bob, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Ashish Cumming, GA

It didn't take long between having a dishwasher problem to when the issue was repaired.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ashish, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Joel Tucson, AZ

I can't complain, they've been good to me. I've used the to repair my plumbing and my AC.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Joel, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Lewis Parker, CO

Very responsive, quick to respond, and true to their coverage

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lewis, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Catherine Hardy Elizabeth City, NC

Get back immediately.Lined us up with Top Company Great Service

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Catherine, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Jeffrey Michael Zupko Streetsboro, OH

They have supported every claim and the contractors are professional and quick.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jeffrey, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Barbara Loving Tucson, AZ

Fast efficient service. Serviceperson alerted us to water damage.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Barbara, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Roy Welch Shawnee Mission, KS

Try and take care of the customer. But satisfaction is on the back of the contractor

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Roy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Michael Weaver Tyrone, GA

Courteous and professional technitions did fast and perfect work.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're excited to hear about your experience. Thank you for sharing and being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Justin L Cournoyer League City, TX

Too slow. If repair companies and contractors are already taking a long time, then 2-10 should dispatch way quicker

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Justin, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Sharon Toki-Coleman Tucson, AZ

Still waiting on review to approve the replacement of a broken appliance. Have been waiting since 5/13

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sharon, we're sorry to hear about the issues you've experienced. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jun. 30th, 2022

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Greg Drabik Summerfield, NC

The warranty is totally worthless. You look for any reason possible to not cover a claim. It's a total waste of money. I will never recommend 2-10 to anyone.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Greg, we're sorry to hear how you feel. What you described is not the experience we aim to provide as we pay out 97.5% of all claims placed with us. If you feel we did not honor our coverage, please give us a call and we will review your claim with you. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time.

Jun. 30th, 2022

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Paul Meyer Green Valley, AZ

Fast service. Sent A/C service reps promptly and they were very thorough.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Paul, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Audrey W Hughes Athens, GA

Fast & Efficient. Help me resolve an AC issue with ease and professionalism.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Audrey, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Michael Canino Calabash, NC

Ease to enter claim on the internet and within 1 day assigned to a contractor

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Nalley Evansville, IN

You guys have been efficient and has taken care of my needs very well.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Nalley, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Michell A Oliver Saint Cloud, FL

Fast service and good contractors to complete home system repairs

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michell, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Anthony L Wright Jacksonville, NC

It's easy to fill out and they have the requests that you ask for

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anthony, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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thomas swan Columbus, GA

Always help when claims are needed. 90% of contractors did the job well.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Thomas, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Gilson Paul

Web site is great and technicians are seasoned experienced tradesmen

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gilson, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Ricardo S Hermitage, TN

Years ago, 2-10 was really customer service focused, now I don't feel like they are as much as they were.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ricardo, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Sheila Dillow Myrtle Beach, SC

I don't think if I use service I still need to pay when they come to house, already paid for service with contract

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sheila, thank you for the feedback and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Bruce Pitt

Prompt response, high quality service personnel, fair prices

4 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Bruce, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Samanta Stroud El Paso, TX

Reaching costumer service is almost impossible. . The portal for clients to report issues or open claims have a lot issues

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Samanta, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Joseph Stafford, VA

When my heater and furnace went out, they handled my issue properly

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Joseph, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Cedric Fort Mitchell, AL

I used my warranty and they paid for it, I did have to pay for my deductible.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Cedric, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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dwayne rauchhaus Virginia Beach, VA

Prompt service , techs are professional and protect property

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dwayne, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Silvia Burns Evansville, IN

They do what they say they will do, when they say they'll do it.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Silvia, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Matthew Priest Englewood, OH

The warranty service has great customer service and quick response times.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Matthew, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Joy Baker Kennesaw, GA

WHEN I'VE USED THEIR SERVICE, IT'S BEEN PROMPT AND I'VE BEEN SATISFIED WITH THE WORK

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Joy, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Antonella Leland, NC

They replaced my washing machine but did not give me the kind of quality I wanted. I was not happy.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Antonella, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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John Wilmington, NC

My air conditioning malfunctioned and it was serviced immediately.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi John, we're glad to hear your air conditioning got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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GLORIA GREEN Chesterfield, VA

They did everything in a timely manner and the repair man was informative

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Gloria, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Carlette Norfolk, VA

They do a good job. I used the warranty when my stove went out.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Carlette, we're glad to hear your stove got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Anonymous Dayton, OH

My AC didn't work so I called them and they came here to fix It.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Allan Brumer Duluth, GA

first experience was awesome. Easy to schedule, and gentleman showed up early.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Allan, we're glad to hear your experience was such a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 3rd, 2022

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Jessica Van Leer Sun City, AZ

I have enjoyed the quickness of service when my AC was broken.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Jessica, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 26th, 2022

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Private Denver, CO

Great service! They are quick, responsive and have great customer service!

4 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 26th, 2022

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Ekmark Denton, TX

They have helped us fix many issues and have not declined an issue.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ekmark, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 26th, 2022

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Christine Germantown, MD

Helpful, knowledgeable and excellent referral for fixing my hot water heater.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Christine, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 26th, 2022

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Joseph Frilot Jonesboro, GA

The contractors provided only work Monday-Friday/8-5pm. That's not convenient for owners who don't work from home.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Joseph, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 18th, 2022

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D. Grasonville, MD

Fantastic customer service, never had an issue.They were very responsive.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey D, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 18th, 2022

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Anthony Aurora, CO

We use 2-10 a lot and we never really had any hassle. They're prompt and nice.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anthony, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 12th, 2022

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Denise L Schiano Jacksonville, FL

Both times I've called for service the people that came where amazing

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Denise, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 12th, 2022

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