2-10 Home Buyers Warranty: Read 4,508 User Reviews From Real Homeowners

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Verified Customer

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Varun Chinta Virginia Beach, VA

My dryer went out, and I used my warranty to fix it. The service was good but I think for emergency or urgent issues they should act fast to resolve any claim, that's the only feedback I can give.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thank you so much for your great rating, more importantly on ways we can improve our service.

Jun. 21st, 2021

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Ademir Virginia Beach, VA

Used it for my air conditioner, water heater, and a couple leaking pipes and all those times I had a pretty quick response and I had good experiences.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for sharing the excellent experience you had with 2-10 Home Buyers Warranty. This is the kind of feedback that makes working in the home warranty business so fulfilling. Happy home owning!

Jun. 21st, 2021

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Richedean Virginia Beach, VA

I think everyone should use 2-10. They do an excellent job. They came the next day for my washer and when they couldn’t order the parts, I got a new washer.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there. Thanks so much for your fantastic rating. 2-10 Home Buyers Warranty always wants to make home ownership easier, and we’re glad we could help you!

Jun. 21st, 2021

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Melissa Virginia Beach, VA

Relatively inexpensive per month and usually the service contractors are able to fix what you need fixed. Sometimes you do have to call multiple times and it doesn’t seem like the departments really communicate with each other.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Melissa thank you for your feedback we will use this information to improve our services.

May. 25th, 2021

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Donald Filsoof Fellsmere, FL

The ice maker in the refrigerator was not working after two the replacement stop working when the technician came back he said the Easter lever needs to replaced it stop making ice again. All of this took more than two and plaid $170.00for repot that never worked.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Donald. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 25th, 2021

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Donna Mahle Hot Springs Village, AR

Have had overall very good experiences with them; only one situation where I had to find my own repairman as they had no one in their network to handle my problem. They did take care of the repair cost.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Donna, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Mar. 18th, 2021

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Christopher Wolf Black Mountain, NC

My experience has been very negative and it's kind of frustrating right now. It's just not worth the hassle. I've had some issues for three to four months that hadn't been resolved. They have kind of incompetent suppliers that do their fixes for the appliances and such. For instance, we have a dishwasher that someone's come out and looked at four or five times and ordered a multitude of parts for unnecessarily. We're still kind of at square one without things being fixed, so we're pretty pissed off. There have been miscommunications between the third parties and 2-10, and it has taken a while to fix it, going back and forth between them until they realized they ordered the wrong parts. The people they send out don't abide by Covid rules that they publish on their website and don't really solve issues.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Christopher. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 16th, 2021

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Donna Wildes Covington, GA

My stove top cracked so I called in for the warranty. They had someone come look at it and determine that it was not my fault, so they were going to order a new top for the stove at the beginning of February. I had not heard of anything, so I called, and it turns out they did not place the order for the new top because suddenly, they needed photos of the stove top. No one had ever told me I would need to turn in photos. So basically, I have been sitting here for weeks unable to use two burners on my stove. I think 2-10 is terrible.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Donna. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 16th, 2021

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Verified Customer

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Drew Yoakum Wilmington, NC

I don’t have any problems with the service. I just recently used it and they fixed the problem. The service was professional and they responded promptly.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Drew, we’re happy that your service request went smoothly. At 2-10 Home Buyers Warranty, we take pride in making the service request process as smooth as possible. Thanks for your continuing business!

Mar. 16th, 2021

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Bethanie Simms Wilmington, NC

I feel like I get like subpar contractors and people who really don't want to help. I've had to use my warranty over the course of almost two years and the contractors all just want to do like the minimum work and they don't want to figure out what's really wrong with it so I just have to keep calling and it's really costly. It's exhausting having to find a good contractor. 2-10 should actually find reputable contractors in the area, who actually want to work with you.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Bethanie, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched. We’ve looped our contractor relations team in about this issue. If you’d like , they can contact you shortly.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Mar. 16th, 2021

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Alicia Waldorf, MD

Customer support is very professional. I always get solutions to whatever issues I am having. It is not super expensive and they send people out pretty quickly.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey Alicia, we’re really glad that you had a positive experience with our services. At 2-10 Home Buyers Warranty, we want everyone to have the kind of experience you had. Thank you for your feedback and continuing business!

Mar. 17th, 2021

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Bhakti Ocoee, FL

Everything is good. We have had to use the warranty a couple of times and they were very punctual. They followed up to make sure the workers did what they said.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Bhakti, we’re so happy you had an excellent experience with our services. We’re proud that 2-10 Home Buyers Warranty exceeded your expectations. Thank you for your continuing business!

Mar. 17th, 2021

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Andrew Bremen, GA

I’m pretty happy with the coverage. They are very responsive and provided accurate information. It takes a little too long but other than that everything has been spot on.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for your excellent rating for 2-10 Home Buyers Warranty. We’re always looking out for our clients, and it’s great to hear when things go so well. Thanks for your continuing business. Happy home owning!

Mar. 18th, 2021

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Alex Pine Lake, GA

The support is okay but the process of getting anything done is obnoxious. I needed some work done on my water heater recently and it took about a month. They are not not helpful but sometimes the contractors they hire just tie their hands and make them do the wrong thing.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Alex, we’re sorry and embarrassed that you didn’t receive the assistance you expected.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We understand you’re upset, and we want to try to fix it. You’ve trusted us to protect your home, and we want to earn that trust back.

Mar. 18th, 2021

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Alvid King George, VA

I’m a realtor. I’ve used it several times. Every time I’ve had to use it, I’ve gotten a quick response. The providers are out in a reasonable amount of time though the last time it took about a week and a half.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Alvid, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Mar. 18th, 2021

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Carlos Humble, TX

At the time we purchased it, it was good a option. We had an issue and they solved it. They came one or two days later. I only had to pay sixty dollars.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Carlos, we’re glad you had such a great experience with our contractors. Thanks for your continuing business with 2-10 Home Buyers Warranty!

Mar. 18th, 2021

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Donald Springdale, AR

The seller purchased it at first but we were satisfied with it so we bought it for another two years. They are very responsive and quick and that is what is important.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Donald, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Mar. 18th, 2021

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DayleAnn Koch Grasonville, MD

I have submitted a request to be reimbursed and have not been so for months it wasn’t until I called and initiated defined out why that I found out they were missing one document from the service or who I reached out to contacted received and uploaded to their website and still have not received a check for outside vendors. I also currently have been waiting seven weeks to get my washing machine we have gone through three different companies they’ve sent to us yet no one comes back to finish the work. These are all servicers recommended through them. Customer service is nice when I call but no action is really taken to help me they just reschedule someone else. So overall very disappointed in this warranty and as soon as it’s up I will be going with another company.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi DayleAnn, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 10th, 2021

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Bridget Hawk Atlantic Beach, FL

Just after moving in to our brand new home with our new appliances package warranty, bought by the sellers, our brand new Frigidaire dishwasher did not work. The company refused to replace or repair the dishwasher stating that the dishwasher did not work when we moved in and therefore was not covered. When we questioned and brought up the fact that the inspector had ran the dishwasherPrior to us getting closing on the loan we were told that our inspector had no appliance license and could not vouch for it working and because I told them that the dishwasher did not work when we first ran it after moving in and taking ownership of the home they did not honor the warranty for.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Bridget, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Mar. 10th, 2021

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Beverly Kutner Hoschton, GA

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Beverly Kutner, thanks for the kind comments. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Mar. 10th, 2021

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Anonymous Birmingham, AL

They're very considerate and very professional so I recommend them highly highly highly. I was very satisfied when they helped us fix our air conditioning.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Mar. 4th, 2021

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Dolapo Kelley Fletcher, NC

It took three months for them to service my refrigerator. That's bad. I'm disappointed in their service. Their customer service is communicative, but the last two times I requested service, they haven't had a vendor available.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dolapo we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 5th, 2021

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Debi Mccreary Beaumont, CA

They're very efficient and quick about solving issues. My water heater went out and they had it fixed in less than two days. I would recommend anyone to get them.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Debi, thanks for the kind comments. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Mar. 5th, 2021

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Clarissa Mcclung Birmingham, AL

When my furnace went out and they came out and did something to it with a switch. They were very presentable when they came to my house and they gave me the service.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Clarissa, thanks for the kind comments. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Mar. 5th, 2021

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Derek Atlanta, GA

I haven't had any issues with 2-10 Home Buyers. I've used them 3 times and they always come in a timely manner and fix exactly what needs to be fixed.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Derek, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 8th, 2021

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Anonymous Wentzville, MO

Our heating went out and after filing the claim didn't hear from them within 48 hours, which is a long time for it to be very cold. They set me up with a subcontractor to fix it and that person called me the next day which was great.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi, thanks for your positive rating. More importantly, thanks for your honest feedback about how we can do even better next time.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Thanks again for your feedback and for your continuing business.

Feb. 8th, 2021

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Dennis Brizak Rocky Point, NC

Quick response very easy to use contractor contacted me within 24 hours and made a appointment for the next day they were on time and corrected the problem

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Dennis Brizak, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Feb. 4th, 2021

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Saint Cibolo, TX

The last time I had to used it was on a refrigerator, the ice maker trait and I thought it was covered because I have the supreme package but I was told it wasn't covered because it was a removable the part.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Saint, we’re happy that you had a good experience with 2-10 Home Buyers Warranty overall. We really appreciate your suggestions on ways we can improve our services.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Feb. 2nd, 2021

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Kaylah Columbus, GA

Somebody was sent to fix my problem as soon as possible. It a great service though I would like them to explain everything that is covered a little better.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Kaylah, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Feb. 2nd, 2021

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Verified Customer

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Jeff Tucson, AZ

Every step of the process is a good experience. It is quick and efficient. We’ve had a couple of claims and every time they’ve handled it quicker than I thought.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thanks so much for the excellent review, Jeff. We’re happy to know that you’d recommend 2-10 Home Buyers Warranty services to others. Thank you for your continuing business.

Feb. 3rd, 2021

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Josie Decatur, GA

Multiple times I’ve paid my hundred dollars to get people out here and half the time they treat me like I am an idiot and they other half the time they don’t fix anything because they found a reason it wasn’t usable for the warranty.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Josie, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Feb. 3rd, 2021

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Verified Customer

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Debra

Prompt service, excellent service companies, professional, great customer service

5 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hey there Debra, we’re happy that you enjoyed working with 2-10 Home Buyers Warranty. But we want to apologize for the time it took to get things resolved. We know how busy you are and we don’t want to be the ones holding you up. We’ll do our best to respond more quickly next time.

If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Feb. 3rd, 2021

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Anonymous Virginia Beach, VA

We’ve used it twice and both times we got good solutions. We were happy with the results. When we call within twenty four hours, we get a call from a contractor.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Feb. 2nd, 2021

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Rebecca Birmingham, AL

I needed to use the warranty for the air conditioning and I was contacted by the company the same day and they were able to come out the following day and got the repair done.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Rebecca. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Feb. 3rd, 2021

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Anonymous Indianapolis, IN

It had helped me with the older equipment in the home. They’ve been so responsive to my needs. When my furnace was not working it was fixed quite efficiently.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there, we’re so happy that you had a great experience with the 2-10 Home Buyers Warranty staff. They’re always working hard to help you protect your home, and we’re glad you rated them so highly. They deserve it! Thanks for your continuing business.

Feb. 3rd, 2021

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Alison Loganville, GA

Lately I’ve not had a problem with the service. I’ve been with them for about eighteen years. I just used it for my microwave. The service person was awesome. The contractors they send are excellent.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Alison, we’re so happy that you had a great experience with the 2-10 Home Buyers Warranty staff. They’re always working hard to help you protect your home, and we’re glad you rated them so highly. They deserve it! Thanks for your continuing business.

Feb. 9th, 2021

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Anonymous Roswell, GA

Had a plumbing issue and the person I spoke with was very helpful. the communication was clear and honest. I was connected with a service provider and everything went smooth.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Feb. 3rd, 2021

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Clavenda Wylie, TX

So far it’s excellent. Customer service was polite and professional. When we had a clog issue, they’re guy was very nice. The contractors have done an excellent job.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Clavenda. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Feb. 9th, 2021

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Grant Manhattan, KS

Customer support is good at communication and helps quickly. We had to get the furnace repaired because it wasn’t heating at all and the contractor they dispatched did a good work.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Grant, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 9th, 2021

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Jennifer Phoenix, AZ

It’s seems to be good coverage and like the have our best interest. It’s been pretty quick and easy getting service. It is done online. They assigned a contractor right away.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jennifer, thanks so much for your great rating. All of us at 2-10 Home Buyers Warranty want to do everything we can to make protecting your home simple and economical. We’re glad we could help you!

Feb. 9th, 2021

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Jesse Fredericksburg, VA

Historically they have been very good as far as timeliness. The last call to customer service was not very friendly. When I wanted different brand of equipment, I was offered a buyout but I was not notified that I would have to purchase labor from another vendor to have a pump installed.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Jesse, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 9th, 2021

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Volney Morin Cedar City, UT

The lady I spoke to was very pleasant, so that's wonderful. Everything was good when we started, but before they could send somebody over, they requested a copy of the whole inspection, and that was not disclosed to me at the time I paid the $60 service. Luckily, it all worked out fine, and the guy was out here the next day.

9 years ago

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James Adams Atlanta, Georgia

Timeliness and found the problem quickly

2 weeks ago

Reply from 2-10 Home Buyers Warranty

Hi James Adams, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 23rd, 2026

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Denise Brown Gaston, South Carolina

Timeliness, pricing, politeness, qualified

3 weeks ago

Reply from 2-10 Home Buyers Warranty

Hi Denise Brown, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 23rd, 2026

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Roland Castillo

2- 10 Home Buyers Warranty is by far the most comprehensive and responsive warranty company my family has worked with. We are able to submit claims for services and manage the entire process online. The air conditioning company they contract with was very efficient and responsive.

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Roland Castillo, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 24th, 2025

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Francesca Napolitano

I was having refrigerator issues and 2-10 dispatched SouthWest Appliance Repair company and Paul came out to identify the issue. I was so impressed by his knowledge, professionalism and quick reply, that I will always recommend them to any of my clients. 2-10 is fortunate to have this company represent!

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Francesca Napolitano, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 30th, 2025

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D L Mills

Florida Pro Services was fast in getting to me during regular business hours. They showed up a little earlier than the original arrival time, which was great so that my service repair could begin quickly. The technician, Dario, was friendly, personable and efficient.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi D L Mills, we're glad to hear Dario with Florida Pro Services gave you such excellent service! Thanks for sharing and thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 26th, 2025

star star star star star

Tom O Helotes, Texas

A++ great service and perfect diagnosis of what needed to be fixed thank you

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Tom O, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 30th, 2026

star star star star star

Amy B (Arashi) Conyers, Georgia

Slightly difficult to follow a claim but once you do it's a very easy process.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Amy B, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jul. 6th, 2026

star star star star star

Donald MacPhail

This is my first policy with 2-10 HBW, I am glad to see the company will work with you to solve the problems you file in a claim. I requested a different contractor for the repair of my HVAC at my home. They sent me Temperature Solutions LLC in Alabama. Charles S did a great job diagnosing the trouble and repairing the unit. He fully, inspected the unit, he used top of the line replacement parts. He communicated with me before and during the repair, to reschedule the appointment due to storms. That kind of service shows professionalism. I give the service 5 STARS. Thank You.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Donald MacPhail, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 24th, 2025

2-10 Home Buyers Warranty Reviews