2-10 Home Buyers Warranty: Read 4,525 User Reviews From Real Homeowners

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Verified Customer

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Alex Pine Lake, GA

The support is okay but the process of getting anything done is obnoxious. I needed some work done on my water heater recently and it took about a month. They are not not helpful but sometimes the contractors they hire just tie their hands and make them do the wrong thing.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Alex, we’re sorry and embarrassed that you didn’t receive the assistance you expected.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We understand you’re upset, and we want to try to fix it. You’ve trusted us to protect your home, and we want to earn that trust back.

Mar. 18th, 2021

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Alvid King George, VA

I’m a realtor. I’ve used it several times. Every time I’ve had to use it, I’ve gotten a quick response. The providers are out in a reasonable amount of time though the last time it took about a week and a half.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Alvid, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Mar. 18th, 2021

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Donald Springdale, AR

The seller purchased it at first but we were satisfied with it so we bought it for another two years. They are very responsive and quick and that is what is important.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Donald, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Mar. 18th, 2021

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DayleAnn Koch Grasonville, MD

I have submitted a request to be reimbursed and have not been so for months it wasn’t until I called and initiated defined out why that I found out they were missing one document from the service or who I reached out to contacted received and uploaded to their website and still have not received a check for outside vendors. I also currently have been waiting seven weeks to get my washing machine we have gone through three different companies they’ve sent to us yet no one comes back to finish the work. These are all servicers recommended through them. Customer service is nice when I call but no action is really taken to help me they just reschedule someone else. So overall very disappointed in this warranty and as soon as it’s up I will be going with another company.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi DayleAnn, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 10th, 2021

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Bridget Hawk Atlantic Beach, FL

Just after moving in to our brand new home with our new appliances package warranty, bought by the sellers, our brand new Frigidaire dishwasher did not work. The company refused to replace or repair the dishwasher stating that the dishwasher did not work when we moved in and therefore was not covered. When we questioned and brought up the fact that the inspector had ran the dishwasherPrior to us getting closing on the loan we were told that our inspector had no appliance license and could not vouch for it working and because I told them that the dishwasher did not work when we first ran it after moving in and taking ownership of the home they did not honor the warranty for.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Bridget, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Mar. 10th, 2021

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Beverly Kutner Hoschton, GA

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Beverly Kutner, thanks for the kind comments. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Mar. 10th, 2021

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Anonymous Birmingham, AL

They're very considerate and very professional so I recommend them highly highly highly. I was very satisfied when they helped us fix our air conditioning.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Mar. 4th, 2021

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Dolapo Kelley Fletcher, NC

It took three months for them to service my refrigerator. That's bad. I'm disappointed in their service. Their customer service is communicative, but the last two times I requested service, they haven't had a vendor available.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dolapo we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 5th, 2021

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Debi Mccreary Beaumont, CA

They're very efficient and quick about solving issues. My water heater went out and they had it fixed in less than two days. I would recommend anyone to get them.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Debi, thanks for the kind comments. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Mar. 5th, 2021

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Clarissa Mcclung Birmingham, AL

When my furnace went out and they came out and did something to it with a switch. They were very presentable when they came to my house and they gave me the service.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Clarissa, thanks for the kind comments. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Mar. 5th, 2021

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Derek Atlanta, GA

I haven't had any issues with 2-10 Home Buyers. I've used them 3 times and they always come in a timely manner and fix exactly what needs to be fixed.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Derek, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 8th, 2021

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Anonymous Wentzville, MO

Our heating went out and after filing the claim didn't hear from them within 48 hours, which is a long time for it to be very cold. They set me up with a subcontractor to fix it and that person called me the next day which was great.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi, thanks for your positive rating. More importantly, thanks for your honest feedback about how we can do even better next time.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Thanks again for your feedback and for your continuing business.

Feb. 8th, 2021

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Dennis Brizak Rocky Point, NC

Quick response very easy to use contractor contacted me within 24 hours and made a appointment for the next day they were on time and corrected the problem

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Dennis Brizak, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Feb. 4th, 2021

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Saint Cibolo, TX

The last time I had to used it was on a refrigerator, the ice maker trait and I thought it was covered because I have the supreme package but I was told it wasn't covered because it was a removable the part.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Saint, we’re happy that you had a good experience with 2-10 Home Buyers Warranty overall. We really appreciate your suggestions on ways we can improve our services.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Feb. 2nd, 2021

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Anonymous Virginia Beach, VA

We’ve used it twice and both times we got good solutions. We were happy with the results. When we call within twenty four hours, we get a call from a contractor.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Feb. 2nd, 2021

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Kaylah Columbus, GA

Somebody was sent to fix my problem as soon as possible. It a great service though I would like them to explain everything that is covered a little better.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Kaylah, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Feb. 2nd, 2021

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Anonymous Indianapolis, IN

It had helped me with the older equipment in the home. They’ve been so responsive to my needs. When my furnace was not working it was fixed quite efficiently.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there, we’re so happy that you had a great experience with the 2-10 Home Buyers Warranty staff. They’re always working hard to help you protect your home, and we’re glad you rated them so highly. They deserve it! Thanks for your continuing business.

Feb. 3rd, 2021

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Rebecca Birmingham, AL

I needed to use the warranty for the air conditioning and I was contacted by the company the same day and they were able to come out the following day and got the repair done.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Rebecca. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Feb. 3rd, 2021

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Debra

Prompt service, excellent service companies, professional, great customer service

5 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hey there Debra, we’re happy that you enjoyed working with 2-10 Home Buyers Warranty. But we want to apologize for the time it took to get things resolved. We know how busy you are and we don’t want to be the ones holding you up. We’ll do our best to respond more quickly next time.

If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Feb. 3rd, 2021

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Jeff Tucson, AZ

Every step of the process is a good experience. It is quick and efficient. We’ve had a couple of claims and every time they’ve handled it quicker than I thought.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thanks so much for the excellent review, Jeff. We’re happy to know that you’d recommend 2-10 Home Buyers Warranty services to others. Thank you for your continuing business.

Feb. 3rd, 2021

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Josie Decatur, GA

Multiple times I’ve paid my hundred dollars to get people out here and half the time they treat me like I am an idiot and they other half the time they don’t fix anything because they found a reason it wasn’t usable for the warranty.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Josie, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Feb. 3rd, 2021

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Anonymous Roswell, GA

Had a plumbing issue and the person I spoke with was very helpful. the communication was clear and honest. I was connected with a service provider and everything went smooth.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Feb. 3rd, 2021

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Alison Loganville, GA

Lately I’ve not had a problem with the service. I’ve been with them for about eighteen years. I just used it for my microwave. The service person was awesome. The contractors they send are excellent.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Alison, we’re so happy that you had a great experience with the 2-10 Home Buyers Warranty staff. They’re always working hard to help you protect your home, and we’re glad you rated them so highly. They deserve it! Thanks for your continuing business.

Feb. 9th, 2021

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Jennifer Phoenix, AZ

It’s seems to be good coverage and like the have our best interest. It’s been pretty quick and easy getting service. It is done online. They assigned a contractor right away.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jennifer, thanks so much for your great rating. All of us at 2-10 Home Buyers Warranty want to do everything we can to make protecting your home simple and economical. We’re glad we could help you!

Feb. 9th, 2021

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Clavenda Wylie, TX

So far it’s excellent. Customer service was polite and professional. When we had a clog issue, they’re guy was very nice. The contractors have done an excellent job.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Clavenda. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Feb. 9th, 2021

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Grant Manhattan, KS

Customer support is good at communication and helps quickly. We had to get the furnace repaired because it wasn’t heating at all and the contractor they dispatched did a good work.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Grant, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 9th, 2021

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Jesse Fredericksburg, VA

Historically they have been very good as far as timeliness. The last call to customer service was not very friendly. When I wanted different brand of equipment, I was offered a buyout but I was not notified that I would have to purchase labor from another vendor to have a pump installed.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Jesse, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 9th, 2021

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Volney Morin Cedar City, UT

The lady I spoke to was very pleasant, so that's wonderful. Everything was good when we started, but before they could send somebody over, they requested a copy of the whole inspection, and that was not disclosed to me at the time I paid the $60 service. Luckily, it all worked out fine, and the guy was out here the next day.

9 years ago

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Beverly Young Kansas City, Kansas

How they were very detail and knowledgeable

2 weeks ago

Reply from 2-10 Home Buyers Warranty

Hi Beverly Young, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 21st, 2026

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Ellen Bowman

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Ellen Bowman, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 31st, 2024

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2-10 Home warranty

My oven quit working, I called in to notify them, they put in work order and in 2 hours the technician from Advanced Appliance called, set the appointment. The technician arrived promptly, diagnosed the problem and fixed the oven Easy-peesy and now I am cooking with gas!

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi 2-10 Home warranty, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 16th, 2025

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Roland Castillo

2- 10 Home Buyers Warranty is by far the most comprehensive and responsive warranty company my family has worked with. We are able to submit claims for services and manage the entire process online. The air conditioning company they contract with was very efficient and responsive.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Roland Castillo, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 24th, 2025

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Rosemary Echols

I have been a 2 10 customer for more than two decades. When I call about a service it is repaired in a timely manner. If I have a problem or concern with the service technician and contact 2 10 the immediately remedy the problem and send a new technician out to remedy the problem and I do not have to pay a second service call fee. I will continue to use 2 10.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Rosemary Echols, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 4th, 2025

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Donald MacPhail

This is my first policy with 2-10 HBW, I am glad to see the company will work with you to solve the problems you file in a claim. I requested a different contractor for the repair of my HVAC at my home. They sent me Temperature Solutions LLC in Alabama. Charles S did a great job diagnosing the trouble and repairing the unit. He fully, inspected the unit, he used top of the line replacement parts. He communicated with me before and during the repair, to reschedule the appointment due to storms. That kind of service shows professionalism. I give the service 5 STARS. Thank You.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Donald MacPhail, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 24th, 2025

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hoeard crisswell

had dishwaser fix buy two people titus fixed put new part in and did not shut off electric and blew out the computer borad said he would ordera new one it would take tow days come in will call to come in to put it on waited one week never heard tried to contact him five would not answer phone or call back called 2 10 and they toke care of it had sears fixed it they very professional i would not use titus again

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi hoeard crisswell, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 16th, 2025

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Corey

Filing the claim online was very easy. The company company contacted me quickly. An appointment was made within a few short days at my convenience. The The technician was on time and was professional and courteous. He diagnosed the problem correctly the first time, ordered parts, which were received timely and installed at my convenience. They did a terrific job.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Corey, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 11th, 2025

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KaliNichelle O

I honestly don’t know where to start, 2-10 and Ideal Comfort provided me with some of the best service I’ve ever gotten in my life from any company I’ve ever done business with. Timely, professional, upfront and honest. They came in and did a repair that other companies very literally said was impossible and did it in next to no time. They were kind, understanding and made me feel like I was a customer they cared to help, not just another job, task or something to do. That really meant a lot to me! I’d call them back for anytime for anything.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi KaliNichelle O, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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scolemon

We've had 2-10 Home Buyers Warranties on our homes for more than 10 years and they have saved us thousands of dollars. Their response has always been great. They can't control every action of every vendor they work with, and they were very responsive and brought in another vendor the two times I was unhappy with how a vendor handled things. We will continue to renew each year.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi scolemon, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 19th, 2024

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Johnnie Rembert

I've been a member of 2-10 Home Buyers Warranty since 2008 and their service have never disappointed me. Recently, my AC coil needed to be replaced and at no fault of their own we had to switched to a different company due to communication issues. My claim was escalated to a new company that came out to assess my problem, submit to order the part, and scheduled a return appointment right after the part arrived. 2-10 Escalation team kept me informed the entire time and called to make sure the work was complete. I feel really good knowing I have 2-10 as my security blanket for my home.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Johnnie Rembert, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 1st, 2024

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Andy Ahroon

I have been extremely pleased with 2-10 Home Warranty. They have dons some minor claims like a dishwasher, disposal , but they just replaced heating and AC system in one of my rental homes and there was no backlash from 2-10 on anything. They put in a new furnace and central air system and it only cost me around $1,400 for misc. small things not covered by the warranty. Great deal when you price out the cost of a new HVAC system at fifteen to twenty thousand! Thanks 2-10! Andy Ahroon, Realtor

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Andy Ahroon, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 30th, 2024

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ALICE GALLARDO

2-10, In the past they were good. However, this experience was very costly to us, for the same issue. They helped with most cost for the water heater, but not the labor. Most Contractors don’t want to contract with a home warranty. Because they lose money, so we ended up having to look for one ourselves that took almost 2 weeks, and then embed paying $700.00 of out of pocket expenses in addition to a reg monthly fee.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi ALICE GALLARDO, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jul. 30th, 2024

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Lucia Clontz

For over 20 years, I used American Home Shield but I was never happy. I didn't know there was another option until my daughter mentioned 2-10. I switched about 4 years ago and WHAT A DIFFERENCE! 2-10 is an amazing home warranty company. It is very easy to place a claim, they are very responsive, they offer great customer service, and we receive reliable and prompt technical service. I highly recommend 2-10.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lucia Clontz, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 16th, 2024

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Dorthy J Durham

The Plumbing Company, C&P Plumbing was out quickly to help with our Hot Water repair! We needed help after our circuit breaker tripped and we had no Hot Water! My daughter is a Nurse at VCU, and my husband is disabled with ALS. They can not skip showers, and thanks to C&P Plumbing no one in our household will have to worry about showers, running the dishwasher or doing the laundry!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dorthy J Durham, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 8th, 2024

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WB FOOT LLC

My first Claim Professionalism 5 Stars. The Tech Hamid from On Time Heating and Plumbing was amazing. Efficiency and Effectiveness 5 Stars each. Second Claim (Still Ongoing) Professionalism 5 Stars. The Tech Ben and the owner Angelo from A&P Appliances are amazing. Efficiency 1 Star. I give 2-10 Home Buyers Warranty the lowest ranking because of their paperwork screw-up the job got delayed a week because the part was not ordered. It was not an issue for A&P it was on 2-10's side. This brought my overall ranking of the company down a Star to make it 4 Stars. Effectiveness has not been rated yet as the work is still outstanding.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi WB FOOT LLC, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 2nd, 2024

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Curly Q Deltona, FL

I have had my home warranty with 2-10 HBW for the past 15 years. I have never had an issue getting service scheduled and completed. I have never had an issue with a repair that was completed under my warranty. I generally receive a call from the vendor within 30 mins to an hour of submitting a claim. The warranty contract is costly, however it has saved me more over the years in repair costs.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Curly Q, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 8th, 2024

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Chris Copeland Atlanta, GA

2-10 homebuyers' warranty, always exceeds expectations, and I sometimes question because the price should keep you guys but it’s comforting knowing that if I have a problem with anything in my home, 2-10 homebuyers' warranty is always there for me, on time, on the phone or conveniently online. Thank you 2-10 homebuyers warranty for being my hero!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Chris Copeland, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 12th, 2023

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Lynne MacRae Glencoe, MO

2-10 provided quick and easy request for repair service for our dishwasher. I placed my request on Friday afternoon, someone from the repair company called me an hour later and I had the technician tending to the repair at 8:00am Monday morning! The tech was on-time, kind and courteous and quickly identified the issues and then clearly explained the plan to complete the repairs. 2-10 followed up to ensure we had a good experience. I would highly recommend a home warranty for the ease and cost savings to maintain your home!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lynne MacRae, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 25th, 2023

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Lola Gangle Tucson, AZ

I am SO impressed with this company out of Aurora, CO. I had to contact them several times a year ago for furnace issues. They covered the repairs & things were fine. My system was old & I wondered how the AC would work - but even with the next summer (In AZ) there were no problems. Now, this year the furnace again was acting up in January during a cold spell. They replaced the entire HVAC system after only 1 call & 1 visit by the service company they are now using! They really came through for me! They are kind of expensive but so worth it!

6 years ago

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Irina Elcheva Hummelstown, PA

We have 2-10 Home Buyers Warranty (HBW) for about four years since we bought our first house. The water heater broke several months after we moved in, and was replaced by the company quite quickly. The contractor mentioned that the company covered everything, though a part of the problem was not under the warranty. Then our AC system has been broken three times each year and was fixed by the contractor until it could not be fixed anymore. The contractor requested the replacement. We waited for about 3 weeks until the new system was installed. 2-10 is a GOOD company, but it could be better if the speed of service is improved. They do replace broken equipment and they do care for their customers. I wish that company management takes negative reviews seriously and takes steps towards service optimization. Ultimately, the negative reviews will affect 2-10 HBW reputation and profits.

7 years ago

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Haas Khaku Anaheim, CA

This is the first time I used 2-10 Home Warranty. As a real estate professional for 20+ years, I met this company at my International Convention and signed uo my own home to check out this company. After a long time, my garage door opener (GDO) went out and I called them. The first contractor they sent wasn't good, but they quickly assigned me another one. This next one was great and did a fantastic job. I plan to renew my contract with 2-10 Home Buyer's Warranty.

7 years ago

2-10 Home Buyers Warranty Reviews