2-10 Home Buyers Warranty: Read 4,508 User Reviews From Real Homeowners

check_circle

Verified Customer

star star_border star_border star_border star_border

Anonymous

The service at this place is top-notch, there's no denying that. However, the prices they charge are simply ridiculous. It's hard to justify spending so much when there are more affordable options available. Overall, I'm not sure if the quality of service makes up for the high cost. It's a tough call, but I might have to look elsewhere for a better deal.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

check_circle

Verified Customer

star star star star star_border

Susan

Service was good had a few bad experiences with service Just because too expensive $78 monthly then $125 deductible and pricey co pays on top of those expenses

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 2nd, 2024

check_circle

Verified Customer

star star star star star

Bobby

When I called them, they were very helpful. I always use the automated system. They get somebody out as soon as possible in a timely manner.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Bobby, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

check_circle

Verified Customer

star star star star star

Jodi

I had to replace a water heater. And it was fast enough service and very professional. It was just professional and friendly service.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jodi, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

check_circle

Verified Customer

star star star star star

Candace

I had a problem with my dishwasher. They had to take it out in a few days, and they covered the cost of getting the dishwasher replaced completely.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Candace, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

check_circle

Verified Customer

star star star star star

Kelly Garner Birmingham, AL

Overall service is wonderful. The link to report an issue, the emails and prompt service calls setting up times have been perfect and easy.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kelly Garner, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2024

check_circle

Verified Customer

star star star star star_border

Eugene Tucson, AZ

They are easy to work with. I just wish that when something is serviced more than 2 or 3 times it should be considered for a replacement instead of a Band-Aid fix.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Eugene, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 18th, 2024

check_circle

Verified Customer

star star star star star_border

Holly

My washing machine broke down and they sent a technician and he tried to fix it. He couldn't, so I ended up getting a new washing machine which was absolutely awesome.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Holly, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 13th, 2023

check_circle

Verified Customer

star star star star star

Jason Gilleland Auburn, AL

Very easy to work with and very good at solving problems. I have been with them for years and always had great results.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jason Gilleland, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 1st, 2023

check_circle

Verified Customer

star star star star star

Michael Grants Pass, OR

quick service and helpful customer service. Explains warranty and how it is used during the service call and what to expect.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 21st, 2023

check_circle

Verified Customer

star star star star star

Robert

It went from calling somebody and talking to somebody to putting it online, but they're both okay. It's very very responsive.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Robert, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

check_circle

Verified Customer

star star star star star

Michael

I got a quick response. They called back right away and people came out, yeah, they came out ASAP, yeah, it was done right there, yeah.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

check_circle

Verified Customer

star star star star star

Susan

It's easy to get a hold of them. I'm very happy with 2-10. I have no complaints. I'm a realtor and I do recommend 2-10 to my clients

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

check_circle

Verified Customer

star star star star star

Mike

They followed through with everything that they told me they would do. It was on time and I was kept informed as to what was going on.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mike, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

check_circle

Verified Customer

star star star star star_border

William

I had a problem with my refrigerator. I called 2-10 Warranty, unfortunately, the man couldn't come right away, but when he did, he was able to solve the problem.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi William, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

check_circle

Verified Customer

star star star star star_border

James

I used my warranty like several times and every time I call they're very responsive. They get somebody out here within a couple of days, sometimes within a couple hours.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi James, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

check_circle

Verified Customer

star star star star star

Roger

I've only had to use it a couple of times, but it's been very simple and it's been very efficient as far as time frames.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Roger, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Katherine Small

The service company you sent out went out of business durning my installation, now I have a installed dishwasher sitting in middle of my kitchen a week before Thanksgiving , last year we almost froze waiting for an heater installment nov 21-feb 14 wrong parts and other stuff had to buy 4 heaters , Now waiting for another person .please get it together hire reliable contractors.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Katherine Small, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Nov. 15th, 2023

check_circle

Verified Customer

star star star star star

Andrew Evans, GA

Overall responsiveness and working with the customer to get it right. It may take a minute but at the end of the day all goes well.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Andrew, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

check_circle

Verified Customer

star star star star star

Anonymous

Whenever I've had an issue, I can usually work it out with them. I utilized the warranty to replace an air conditioning unit.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

check_circle

Verified Customer

star star star star star

Scott

I just used it for some leaks in my kitchen sink plumbing and dishwasher. It's easy to use the portal request and they were very punctual.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Scott, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

check_circle

Verified Customer

star star star star star

Jean

I needed to use it for a plumbing clog, and the clog was remedied by the service provider 2-10. Fast communication for a response.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jean, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

check_circle

Verified Customer

star star star star star

Debra Sumter, SC

The cost of the repairs that I have needed were covered by the service fee. The jobs I needed done were approved and done quickly.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Debra, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 13th, 2023

check_circle

Verified Customer

star star star star star

sasha “S Weather” weatherspoon Fayetteville, GA

I’ve been with this company for 3 years. I have never had a bad experience. The customer service is great and I would highly recommend.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi sasha “S Weather” weatherspoon, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 13th, 2023

check_circle

Verified Customer

star star star star star

Patricia and Daniel Hitchcock Virginia Beach, VA

It has great coverage and is worth the cost. Home ownership is full of risk, and this company helps relive some of the anxiety of that risk.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Patricia and Daniel Hitchcock, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 13th, 2023

check_circle

Verified Customer

star star star star star

Lissa Rob Washington, DC

Filing a claim through the 2-10 Home Buyers Warranty is effortless. The customer service is excellent, and the cost savings is substantial.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lissa Rob, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 6th, 2023

check_circle

Verified Customer

star star star star star

Ahmed Albasri

I do appreciate you jumping on the issue I had with my AC, for sure I will recommend anyone wants warranty to go with such a good company like you.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ahmed Albasri, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 6th, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Shannon

Most things are not covered. It’s very easy to request a service but my experience was a huge waste of money. The first time I called was about my air conditioner and did NOT have a problem. It was the second time I had a problem. I requested service for a leaking bathroom faucet, that took awhile to have a service call, then they came out for 5 minutes and fixed NOTHING but I still had to pay the $100 service fee!! That completely was a waste of money!! My money!!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Shannon, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 5th, 2023

check_circle

Verified Customer

star star star_border star_border star_border

cutiepye Conyers, GA

My homeowner page has changed and I am having difficulty navigating where I want to go. I can't reach my account page to get information regarding my policy. There is a tremendously long wait period to get telephone assistance. That is so very inconvenient.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi cutiepye, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Sep. 5th, 2023

check_circle

Verified Customer

star star star star star

Kathryn Salyer Gloucester, VA

I like being able to schedule repairs online at any time and that the service provider will call me quickly to set up the service

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kathryn Salyer, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 5th, 2023

check_circle

Verified Customer

star star star star star

Anonymous

We needed a washing machine fixed and they arranged someone to come out. He knew exactly what was wrong, fixed it within an hour.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 12th, 2023

check_circle

Verified Customer

star star star star_border star_border

Christine

My most recent experience, my air conditioner went out and it stayed out for 26 days until I made numerous phone calls and finally 2-10 assigned a new contractor to it and the new contractor had it repaired the next day.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Christine, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 12th, 2023

check_circle

Verified Customer

star star star star star

Anonymous

They have absolutely wonder claims specialists. We had the pleasure of working with a lady named Corey and she was exceptional.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 12th, 2023

check_circle

Verified Customer

star star star star star_border

Roger

They always get back with us not long after we put in a request online. We hear back from whomever they've chosen to come through the job fairly soon.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Roger, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 12th, 2023

check_circle

Verified Customer

star star star star star

Mary

Every time we've ever used warranty, we've never really had any problem. There was one bump at one time, everything else has been pretty positive.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mary, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

check_circle

Verified Customer

star star star star star

Anonymous

They were very courteous, they answered my questions, and they seemed truly interested in making sure I was taken care of.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

check_circle

Verified Customer

star star star star star

Anonymous

They've always been very helpful at answering any questions and setting up my service. Very efficient and anything I wanted, they were able to do.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

check_circle

Verified Customer

star star star star star

Brittany

We used 2-10 a month or so ago to have our air conditioner repaired and we really enjoyed the company that they sent out. They're very responsive.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Brittany, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

check_circle

Verified Customer

star star star star star

Darlene

I had a plumbing problem and I needed someone to come and check out why I was having problems with the drainage, and it was handled quickly.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Darlene, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

check_circle

Verified Customer

star star star star star

SD C

I liked the contractor that did the work I requested. The only problem I had was the time it took to get claim approved and the work done.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi SD C, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 28th, 2023

check_circle

Verified Customer

star star star star star

Dorothy St Louis, MO

The prompt and superb service! I value the money I have to pay out of pocket and aspect services to be a great experience.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dorothy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 21st, 2023

check_circle

Verified Customer

star star star star star_border

Alisa Richmond, VA

All my claims have been handled fairly and I felt good about the outcome. The process is very slow in how it’s handled. Other than that no complaints.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Alisa, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 16th, 2023

check_circle

Verified Customer

star star star star star_border

David

Our water tank went out, I called and the technician was at my location within 24 hours. Once you call in it's pretty speedy for getting the technician to the house.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi David, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 7th, 2023

check_circle

Verified Customer

star star star star star

Joseph

I used it a couple times with my appliances and have the extended warranty as well. They step up to the plate right away. Everything works smoothly.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Joseph, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 6th, 2023

check_circle

Verified Customer

star star star star star

Dontrail

Once I put out a request, they were good with emailing me back and giving me a timeline for when they can come do the repair or service.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dontrail, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 6th, 2023

check_circle

Verified Customer

star star star star star

Krystal

Everyone I've dealt with was very kind and knew their job. All the companies that came out were very professional and met all of my needs.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Krystal, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 6th, 2023

check_circle

Verified Customer

star star star star star

Tammy

My toilet was leaking water just recently and I had 2-10 have someone come out. They came out in a timely manner and repaired the problem.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tammy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 6th, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Shawn Charleston, SC

On 6/2/2023 I placed a service order for my A/C and no one never reached back however, I made a call to the company that was assigned to me, and they told me that they will have to look at their schedule and get with me on 6/5 this unacceptable and I have been having problems with everyone that this company has sent me.And now my A/C is not working, and I am in misery..Very unhappy customer

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Shawn, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jun. 5th, 2023

check_circle

Verified Customer

star star star star star

Maggie Stilwell, KS

Originally I wasn't very happy with them, but they've changed a lot of their customer service. I just used them to replace my garbage disposal.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Maggie, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

check_circle

Verified Customer

star star star star star

Dennis Arvada, CO

Its one of the better warranty companies. They've been able to answer my questions and I was able to reach somebody when I needed to.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dennis, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

2-10 Home Buyers Warranty Reviews