2-10 Home Buyers Warranty: Read 4,320 User Reviews From Real Homeowners

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Shohreh Nikzad

Fraud company. I have been dealing with this company for past 2 months for a single cooktop. The customer service tries to be really nice over the phone but you will not receive no services what so ever. I have left a review on google as well and received a message from the owner, so far I have not received no services. I have been eating outside because I don't have cooktop to prepare food. waste of money and do not rely on them. their technicians have no clue what they're doing and they all have lack of knowledge about repairing. They play with you to delay paying for the new appliance and make you tired at some point and you give up.

7 months ago

Reply from 2-10 Home Buyers Warranty

Hi Shohreh, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Apr. 15th, 2025

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Heather Peterson

I am a 7 year 2-10 home warranty, they have great providers and have always helped my family keep my house in running condition. I would recommend them to anyone!

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Heather, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Apr. 1st, 2025

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Diane Sturgill

2-10 has always come through for us. We first had it in 2018 when we bought our house. Then continued to pay for it. It has helped us when the appliances or the pool heater have needed replaced or repaired.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Diane, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 19th, 2025

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Verified Customer

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Fannie

I’ve had 2-10 for two years now really love the service. They always sent professionals to my home. Thank you for your service 2-10

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Fannie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 7th, 2024

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Verified Customer

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Antiniqua

I like 2-10 Home Warranty because it's saves you a lot of money and time. Great company for all your home warranty services and/or needs

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Antiniqua, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 27th, 2024

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Verified Customer

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Susan

I recently had a good experience with a warranty service for a leaking kitchen sink, as they sent a plumber who resolved the issue efficiently. However, my current request for assistance has been disappointing; I haven't received any follow-up or scheduled visit. While the initial request process is straightforward, the lack of communication has left me frustrated.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Sep. 19th, 2024

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Verified Customer

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Edward

I recently had a positive experience with my washing machine repair, but my AC repair has been frustrating. After the contractor diagnosed the issue, I haven't received any updates, and my AC is still not working. Communication has been lacking, leaving me disappointed. I hope for better service next time.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Edward, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Sep. 19th, 2024

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Verified Customer

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Margene

i had a luxury coverage and they declined coverage on an ac they had been repairing thru ought my contract for years by claiming it was nature … crazy…. looking for other coverage

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Margene, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 17th, 2024

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Verified Customer

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Anonymous

The service at this place is top-notch, there's no denying that. However, the prices they charge are simply ridiculous. It's hard to justify spending so much when there are more affordable options available. Overall, I'm not sure if the quality of service makes up for the high cost. It's a tough call, but I might have to look elsewhere for a better deal.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Susan

Service was good had a few bad experiences with service Just because too expensive $78 monthly then $125 deductible and pricey co pays on top of those expenses

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 2nd, 2024

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Verified Customer

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Candace

I had a problem with my dishwasher. They had to take it out in a few days, and they covered the cost of getting the dishwasher replaced completely.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Candace, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Bobby

When I called them, they were very helpful. I always use the automated system. They get somebody out as soon as possible in a timely manner.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Bobby, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Jodi

I had to replace a water heater. And it was fast enough service and very professional. It was just professional and friendly service.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Jodi, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Kelly Garner Birmingham, AL

Overall service is wonderful. The link to report an issue, the emails and prompt service calls setting up times have been perfect and easy.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Kelly Garner, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2024

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Verified Customer

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Eugene Tucson, AZ

They are easy to work with. I just wish that when something is serviced more than 2 or 3 times it should be considered for a replacement instead of a Band-Aid fix.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Eugene, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 18th, 2024

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Verified Customer

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Holly

My washing machine broke down and they sent a technician and he tried to fix it. He couldn't, so I ended up getting a new washing machine which was absolutely awesome.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Holly, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 13th, 2023

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Verified Customer

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Jason Gilleland Auburn, AL

Very easy to work with and very good at solving problems. I have been with them for years and always had great results.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jason Gilleland, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 1st, 2023

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Verified Customer

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Michael Grants Pass, OR

quick service and helpful customer service. Explains warranty and how it is used during the service call and what to expect.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 21st, 2023

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Verified Customer

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Robert

It went from calling somebody and talking to somebody to putting it online, but they're both okay. It's very very responsive.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Robert, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Roger

I've only had to use it a couple of times, but it's been very simple and it's been very efficient as far as time frames.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Roger, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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James

I used my warranty like several times and every time I call they're very responsive. They get somebody out here within a couple of days, sometimes within a couple hours.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi James, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Michael

I got a quick response. They called back right away and people came out, yeah, they came out ASAP, yeah, it was done right there, yeah.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Susan

It's easy to get a hold of them. I'm very happy with 2-10. I have no complaints. I'm a realtor and I do recommend 2-10 to my clients

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Mike

They followed through with everything that they told me they would do. It was on time and I was kept informed as to what was going on.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mike, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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William

I had a problem with my refrigerator. I called 2-10 Warranty, unfortunately, the man couldn't come right away, but when he did, he was able to solve the problem.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi William, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Katherine Small

The service company you sent out went out of business durning my installation, now I have a installed dishwasher sitting in middle of my kitchen a week before Thanksgiving , last year we almost froze waiting for an heater installment nov 21-feb 14 wrong parts and other stuff had to buy 4 heaters , Now waiting for another person .please get it together hire reliable contractors.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Katherine Small, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Nov. 15th, 2023

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Verified Customer

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Andrew Evans, GA

Overall responsiveness and working with the customer to get it right. It may take a minute but at the end of the day all goes well.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Andrew, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Anonymous

Whenever I've had an issue, I can usually work it out with them. I utilized the warranty to replace an air conditioning unit.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Scott

I just used it for some leaks in my kitchen sink plumbing and dishwasher. It's easy to use the portal request and they were very punctual.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Scott, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Jean

I needed to use it for a plumbing clog, and the clog was remedied by the service provider 2-10. Fast communication for a response.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jean, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Debra Sumter, SC

The cost of the repairs that I have needed were covered by the service fee. The jobs I needed done were approved and done quickly.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Debra, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 13th, 2023

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Verified Customer

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sasha “S Weather” weatherspoon Fayetteville, GA

I’ve been with this company for 3 years. I have never had a bad experience. The customer service is great and I would highly recommend.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi sasha “S Weather” weatherspoon, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 13th, 2023

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Verified Customer

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Patricia and Daniel Hitchcock Virginia Beach, VA

It has great coverage and is worth the cost. Home ownership is full of risk, and this company helps relive some of the anxiety of that risk.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Patricia and Daniel Hitchcock, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 13th, 2023

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Verified Customer

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Lissa Rob Washington, DC

Filing a claim through the 2-10 Home Buyers Warranty is effortless. The customer service is excellent, and the cost savings is substantial.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lissa Rob, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 6th, 2023

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Verified Customer

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Ahmed Albasri

I do appreciate you jumping on the issue I had with my AC, for sure I will recommend anyone wants warranty to go with such a good company like you.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ahmed Albasri, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 6th, 2023

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Verified Customer

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Shannon

Most things are not covered. It’s very easy to request a service but my experience was a huge waste of money. The first time I called was about my air conditioner and did NOT have a problem. It was the second time I had a problem. I requested service for a leaking bathroom faucet, that took awhile to have a service call, then they came out for 5 minutes and fixed NOTHING but I still had to pay the $100 service fee!! That completely was a waste of money!! My money!!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Shannon, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 5th, 2023

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Verified Customer

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cutiepye Conyers, GA

My homeowner page has changed and I am having difficulty navigating where I want to go. I can't reach my account page to get information regarding my policy. There is a tremendously long wait period to get telephone assistance. That is so very inconvenient.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi cutiepye, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Sep. 5th, 2023

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Verified Customer

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Kathryn Salyer Gloucester, VA

I like being able to schedule repairs online at any time and that the service provider will call me quickly to set up the service

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kathryn Salyer, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 5th, 2023

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Verified Customer

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Anonymous

They have absolutely wonder claims specialists. We had the pleasure of working with a lady named Corey and she was exceptional.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 12th, 2023

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Verified Customer

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Roger

They always get back with us not long after we put in a request online. We hear back from whomever they've chosen to come through the job fairly soon.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Roger, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 12th, 2023

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Verified Customer

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Christine

My most recent experience, my air conditioner went out and it stayed out for 26 days until I made numerous phone calls and finally 2-10 assigned a new contractor to it and the new contractor had it repaired the next day.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Christine, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 12th, 2023

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Verified Customer

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Anonymous

We needed a washing machine fixed and they arranged someone to come out. He knew exactly what was wrong, fixed it within an hour.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 12th, 2023

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Verified Customer

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Mary

Every time we've ever used warranty, we've never really had any problem. There was one bump at one time, everything else has been pretty positive.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mary, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

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Verified Customer

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Anonymous

They've always been very helpful at answering any questions and setting up my service. Very efficient and anything I wanted, they were able to do.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

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Verified Customer

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Brittany

We used 2-10 a month or so ago to have our air conditioner repaired and we really enjoyed the company that they sent out. They're very responsive.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Brittany, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

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Verified Customer

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Anonymous

They were very courteous, they answered my questions, and they seemed truly interested in making sure I was taken care of.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

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Verified Customer

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Darlene

I had a plumbing problem and I needed someone to come and check out why I was having problems with the drainage, and it was handled quickly.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Darlene, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

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Verified Customer

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SD C

I liked the contractor that did the work I requested. The only problem I had was the time it took to get claim approved and the work done.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi SD C, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 28th, 2023

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Verified Customer

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Dorothy St Louis, MO

The prompt and superb service! I value the money I have to pay out of pocket and aspect services to be a great experience.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dorothy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 21st, 2023

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Alisa Richmond, VA

All my claims have been handled fairly and I felt good about the outcome. The process is very slow in how it’s handled. Other than that no complaints.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Alisa, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 16th, 2023

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